Complaint volume
248 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
248 consumer-submitted complaints on record for the 2023 Honda Civic, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
248 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, steering,lane departure, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 21 complaints, with an average reported failure mileage of 16,780 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
248 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | STEERING | This vehicle currently has 10100 miles on it. I noticed that at highway speeds, the steering wheel is sticky/stiff while going straight and requires extra effort to keep the car straight. The steering is not smooth like it should be. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | My 2023 civic steering wheel seems to stick when I'm driving. If the wheel is kept straight for a second it "sticks" and requires a good bit of force to become "unstuck". When driving at highway speeds getting it unstuck usually causes it to jerk and in turn overcorrect constantly. There are no warning lights and I currently have an appointment to take it to the dealer for inspection. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Steering wheel sticks in position. More apparent on highway when trying to make minor steering corrections. Sometimes taking significant force to free the wheel from its stuck position. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | My vehicle's electronic steering system sticks while driving. I am unable to maintain control of the vehicle while driving. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The steering wheel of my 23 Honda Civic EX sticks. It feel like teeth in the steering wheel. At lower speeds it's very simple to do a slight turn of the steering wheel and feel it "click". At higher rates of speed, the steering wheel sticks and I can literally take my hand off the steering wheel and the car will continue its turn as the steering wheel looks into place. This has caused me to fight the steering wheel and not veer into another lane or oncoming traffic. No lights illuminate and trying to get to the dealership to have it looked at. This has been an ongoing issue but more prominent today than it has been. Research online shows Honda knows about it but isn't fixing the problem and my VIN isn't in the range of steering columns they are fixing for other issues. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the time the steering issue is more subtle. Varies between momentary locking to momentary steering lash. The dealer stated no service bulletins or recalls affecting my VIN. No vehicle warning lights associated with the steering issue. I have not yet had the dealer test drive it. I feel the issue is too subtle most of the time for someone who had not been driving the vehicle since new to notice. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close calls with other vehicles on the highway. I will cite the most recent one below. The dealership has reproduced my issue and is planning on implementing a fix. I have provided the dealership Service Bulletin 23-037. No warning lights/lamps illuminate whatsoever. According to the car, this is treated as ‘normal’ behavior. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,LANE DEPARTURE | The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200. | Crash: Yes Fire: No Injuries: 1 Towed | 200 |
| Jan 2024 | STEERING | Steering wheel sticks. Noticeable on highway | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | My 2023 Honda Civic Sport Touring Hatchback which I bought new in May 2023 which now has 10700 miles driven and was serviced by my Honda dealership in Fall 2023 now exhibits a "sticky" or "notchy" steering wheel sensation off of dead center steering at straight line highway speeds. It is gradually becoming more noticeable so I am going to report it to my dealership. There are no warning messages. I've turned off the lane crossing safety warning device because this symptom resembles that sensation. I've ensured my tires are at the recommended PSI. I'm not comfortable driving it for long distances on the interstate because this sensation increases with time and mileage driven. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | When going around 50mph+, the steering wheel tends to feel "stuck" in the middle, which causes you to overcorrect it to the side, causing the driving to feel super unstable. When I take it to the dealership, they keep saying there are no warnings on diagnostics, so I get the car back with the same issue still happening at random times. Please help! There are tons of online posts about this same issue with the same model of Civic and it doesn't seem like dealerships know what to do about it. It's a very uncomfortable way to drive a car and feels very unsafe. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Intermittently, and only within the past 2000 miles or so, the steering will begin to have a notchy feel during highway driving. The steering requires excessive force to move the wheel and then the wheel jerks and causes the steering to do the same. It is very dangerous and unsettling at highway speeds. The issue seems to only occur above 45mph, but again, it is not happening every time I drive above 45mph. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,ENGINE | When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,POWER TRAIN,WHEELS | I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | When driving the wheels feels sticky and would sometimes get stuck in positions only when driving highway speeds above 30 mph. Making minor adjustments while driving feel harsh. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Steering wheel feels stiff while driving on the road and difficultly keeping car in lane | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Steering is sticky in nature. Is not stuck but demonstrates small temporary resistance to steering wheel inputs. Steering wheel then snaps free and is easily moved about. Honda Dealer Reno, NV found no discrepancies with steering. No codes set. Problem seen is mostly freeway speeds and when moving steering wheel to stay in lane or to change lanes. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | On my 2023 Honda civic sport the steering wheel is sticking specially during freeways speeds. I took the vehicle to Stockton Honda in Stockton Ca . According to the tech he was unable to reproduce the sticky steering wheel. (To be noted the car had the same miles as when I dropped it off at Stockton Honda ) this vehicle is unsafe for me to drive. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The issue typically occurs at highway speeds. When driving the steering wheel becomes very difficult to turn and binding or jerking when making minor corrections. Sometimes needing a lot of force to jerk the wheel back after it sticks. When making adjustments at cruising speeds, the steering wheel at times is difficult to turn away from the 12 o’clock position. Though no one has been injured at this time, there is serious concern that this issue could cause steering overcorrection resulting in a crash especially for my 17 year old daughter. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Having issues where the steering is sticking on my 2023 Honda Civic. When I'm at speeds of 40 MPH and above and I attempt to make minor steering adjustments the steering begins to stick. It takes a greater amount of force to move the steering wheel and often results in an overcorrection within the steering. Have not taken to the dealer yet as I've heard there is no immediate fix other than replacing the steering rack with the same faulty one. There have been no warning lights of any kind. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Sticky steering at highway speeds. Seems to be worse when turning the wheels slightly to the right. Started right before 12k miles. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | Steering is sticking/notched at top dead center steering wheel position. Requires significant force to overcome and results in jerky steering control. Repeating issue causing difficult vehicle adjustments & control. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | The contact owns a 2023 Honda Civic. The contact stated while driving approximately 30 MPH, and at various speeds, while turning the steering wheels, the steering wheel failed to return to center, and the contact needed to manually turn the steering wheel back to center. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the electric power steering assist was failing and there was no fix available. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000. | Crash: No Fire: No | 25,000 |
| Dec 2023 | STEERING | The contact owns a 2023 Honda Civic. The contact stated while driving 35-40 MPH, the steering wheel was sticky. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, who informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |