Complaint volume
248 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda Civic Complaints
248 consumer-submitted complaints on record for the 2023 Honda Civic, grouped by component category.
248 Total complaints
18 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, steering,lane departure, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 16,780 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, steering,lane departure, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda Civic complaints?
18 Crash
0 Fire
9 Injury
0 Fatality
15 Towed
7 Medical attention
What are the most common 2023 Honda Civic complaint categories?
STEERING 165
STEERING,LANE DEPARTURE 8
UNKNOWN OR OTHER 7
ELECTRICAL SYSTEM 4
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
ELECTRICAL SYSTEM,ENGINE 3
TIRES 3
AIR BAGS 2
EXTERIOR LIGHTING 2
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 2
248 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2024 | STEERING | The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, the vehicle was steering to the right independently. The vehicle was taken to the local dealer, where it was determined that the vehicle needed an alignment. The vehicle was repaired, however, the failure reoccurred. The vehicle was then taken back to the local dealer, where the transmission fluid was flushed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V704000 (Steering) however, the recall repair was not performed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| Feb 2024 | STEERING | My steering wheel is sticking. When I'm on a straight road it seems to get stuck especially wind the wind is blowing. This is something that's happening continuously. You have to try and over correct it without snatching the wheel. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | "Sticky" steering is the problem. Not constant but now almost every time I drive the vehicle. Most of my driving is in town so some 30mph - 55mph roads. It happens at any speed in that range. Rather than the normal smooth steering, the steering wheel gets stuck, not like you can't control the vehicle but little 1/8 to 1/4" spaces where you have to turn the wheel harder left or right to break the "hold" and sometimes back and forth in both directions it will just continue. It does make it difficult to stay in your center space of your lane without bebopping back and forth. I don't know for sure but a police officer might even suspect something is wrong with you if following from behind. No warning lights on dash. I brought the 2023 Civic into the dealer for recall 23-085 + the sticky steering I described. The service advisor told me they could not duplicate it, which I expected but the car was ready for me to pick up! She even told me a service manager with the most years of experience took it out and couldn't duplicate it. That was mildly impressive bringing in the veteran of the group but when I left with the car, I looked on the invoice and saw that Mileage in was 2218 and Mileage out was 2219. 1 mile (or less) to try to duplicate a problem, with steering? The way I came to this conclusion of the problem was by searching for on the internet and I found that it was already being looked into by the NHTSA. I even shared a link with the service provider before picking the car up hoping for some actual service and was told: "I fully understand the concern but if we cant duplicate it i cant just order a part and hope it fails when honda corporate gets the part for inspection we have to duplicate it to be sure we are ordering the part based on actual findings. If that happens, then Honda will make us take the part back and "own" it. I love my Honda dealership overall and the Service Advisor was great but I think her hands are tied. This was disappointing. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,LANE DEPARTURE | When driving the car after about 30-35 MPH, the steering wheel becomes a tug of war. Steering will continuously get stuck in a certain direction, causing operator to continuously over correct steering. This is becoming more and more of a problem, which is now a danger in driving. The dealership has confirmed the issue after inspecting the system and driving the car. There has not been any warning lights what so ever when this failure started. Honda should be switching drivers out of there cars for newer year. Car has only 9800 miles. | Crash: No Fire: No | Unknown |
| Feb 2024 | STRUCTURE | Rear hatch holds water inside after rain | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,SUSPENSION | When driving at freeway speeds and some in town speeds 40 mph and up and also when turning at those speed especially on banked turns the steering becomes stuck and takes a lot to unstick and momentarily scary. And you can hear a click or clunking noise when it unsticks. Sometimes after driving the car for a long period you can feel it get stuck by just sitting still and turning the wheel to the left and holding it for a few seconds as you would be in a real turn and it will stick and clunk. I’ve even went into a bank to turn a couple times and was able to let go of the wheel and it maintained the turning angle by itself without any lane keep assist options on at all and it has done this multiple times. Also after driving for a good amount of time when you were on the freeway at speeds of 60 to 70 and maybe even faster the car will not drive straight it will click to the left or just click to the right so I basically zigzag down the lanes. It is not smooth like traditional steering. I took it to the dealer and they said they took it on a drive and it could not replicate the issue but I think they did not even take it on the freeway because there is no way it did not do that again because when I left it was still sticking. They said they checked the EPS and it passed inspection no repair necessary but it is still sticking. The Honda dealer I took it to just kept telling me this is normal driving conditions and everyone complains of the same thing and they tell them that it’s all normal. The safety risk is when you give it a hard push to unstick it sometimes it goes almost into the next lane like over correction and could possibly hit another car and cause an accident. No lights or sensors came on the dash at all this has been going on for the last I would say 10,000 miles getting progressively worse. I don’t think the dealer actually drove it long or far enoughThey seem like they wanted me out of there and I was making this up. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Sticky steering | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | I have noticed this issue sporadically when traveling at speeds usually below 50 mph. I've mostly only noticed this when traveling straight. Sometimes it will occur in small turns though. When the steering wheel is in the same position for some time (usually when traveling straight) and small corrections are needed to stay centered in the lane, I notice the steering wheel itself have a "sticking" type feeling. It requires more than a normal amount of force to get it out of this "sticking" feeling and resume normal control of my steering wheel. This is concerning because it affects driving safely. For being such a new car it is unacceptable. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS,SEAT BELTS | On 12/03/2023, We were involved in serious accident. During this accident, only driver door air bag was deployed. No other air bags were deployed.My wife was on passenger side. She was seriously injured and hospitalized for several days. She is still under medical care. I think air bags on passenger side was defective. Due to defective air bags system, my wife had serious injury and had to go for medical treatment, pain and suffering. We like to investigate defect in air bags. My wife was wearing lap and shoulder seat belt.However, seat belt was not activated and remain loose. Due to loose seat belt, she was injured. Please help. Thank you. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Feb 2024 | STEERING | While driving the vehicle on an interstate for 40 miles, the steering became "sticky" and the vehicle was difficult to change lanes/turn when needed. Vehicle has 2700 miles and it only happens when at highway speeds. No lights are on the dash. Vehicle has not been to a dealership yet. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | I had been driving for a few hours and my car suddenly became difficult to steer. This is the first time this has happened and was very scary. The steering wheel would lock up and stick while driving on the highway. The only way to unstick the wheel was to overcorrect the steering wheel by pulling it to one side, which made me slightly swerve the vehicle. The car does not feel safe to drive anymore. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | While driving on a highway/straightaway, after the vehicle is warmed up for 25-30 minutes, the steering wheel feels stuck while it’s straight up and down, and then skips/jumps/slips as slight adjustments are made to remain centered in the lane. I expect it to be smooth while making these small adjustments to stay centered in the lane. Sometimes you must force the adjustment to remain centered and the skip/jump/slip is more drastic. One time, I had to use more force than normal and almost over-corrected and crossed lanes. This has been happening with this vehicle for about 7 months now. Every time it's driven, this happens. Honda service says it's that lane departure feature and it's normal. I have even experienced this a couple of times while the vehicle is stopped—if you slightly adjust the steering wheel, the steering wheel feels like it is stuck and if you force the steering wheel it releases and skips/jumps/slips. This does not happen all the time. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The steering “sticks” and while driving it is necessary to oversteer to keep the car in the lane. This is a problem at all speeds but is especially scary at highway speeds. The car has just started doing this and has not been to the dealer yet. We have the same model car that is one year older than the one I am reporting here. It has the same issue and the dealer agreed to replace faulty steering components but it has not yet been fixed. I have already reported the other vehicle. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering wheel is sticking. Took it for service at Piazza Honda in Limerick Pennsylvania and I was told that they were aware of this issue on the 11th generation Honda civics. They do not know of a fix and currently have 2 other Hondas there with the same issue. This is a major safety hazard. I do not feel safe driving this car or putting my kids in the car. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | My steering is becoming very stiff at speeds above 45mph. When making minor adjustments on the highway the steering requires a lot of force and sometimes will slip before actually engaging. This happened after the car reached around 10,000 miles and has been more prevalent during the colder months. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM | The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, several error messages became displayed on the instrument panel, including the brake mitigation system, low speed braking, and cruise control. The vehicle had been taken to the dealer on several occasions however, the dealer failed to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,ENGINE | Rodents have chewed through the wiring on my vehicle twice within 7 days. Dealer fix of "rodent-deterrent" tape did not work. All systems are compromised by this occurrence -- emissions, braking, acceleration, lane-keep asist, etc. Using soy-based wiring on vital components is not safe for the consumer. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, upon attempting a turn, the steering wheel required increased effort, with the contact manually turning the steering wheel back to center. The contact then became aware that the electronic power steering was not functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column sleeve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| Jan 2024 | STEERING | I believe this is related to investigation EA23003 [XXX] When driving at highway speeds, the steering seems to "stick" in position when the wheel has not moved for a short time. It seems to be more obvious on longer drives. This interferes with fine steering control like staying in lane and causes overcorrecting. I bought my car new and received it in January of 2023. I didn't start noticing it until maybe around May and it has been becoming more noticeable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Slight sticking in steering at speed when making minor adjustments to stay within lane or coming out of a turn back to center. It seems to occur more often in colder weather. - 15,000 miles on car. - Taking to dealer for inspection 1/30/24. - No warning lights. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | my new car with 3k miles has the steering lock while going straight at 40MPH plus . it must be over powered which at that time will dart left or right. this just started and has gotten worse in one week and my wife will no longer drive our new car | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | intermittent issue, but steering becomes sticky;maintaining car in between lanes can become difficult and overcorrection becomes frequent. stickiness can occur at highway or city speeds. Took car for routine maintenance to dealer and they confirmed problem with steering gear. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | Starting at roughly 10,000 - 11,000 miles, while going 45+, and after driving for 10+ minutes, the steering has seemed to become sticky and no longer has a smooth operation. It almost seems like it gets jerky/slightly stuck for a split second each time you start to move the steering wheel. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING | The contact owns a 2023 Honda Civic. The contact stated that while driving at various highway speeds the vehicle had experienced a sticky steering wheel and would not immediately respond when turning in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The VIN was not available. The failure mileage was 2,000. | Crash: No Fire: No | 2,000 |
| Jan 2024 | STEERING | The problem I am experiencing is with the steering on my 2023 Civic. I have seen it referred to online as "sticky steering". Basically, the steering wheel/system initially resists attempts to turn the wheel from its present position. Once this initial resistance is overcome, required turning effort is smooth until the turn or correction is complete. Then the steering seems to take another set and the initial resistance must be overcome again. I first noticed this problem in late October or early November 2023 when the car was about 4 months old. I subsequently received a recall notice from Honda for a potential steering rack assembly issue that I thought might be causing the problem. I brought the car in to the local Honda dealership for the recall, but found that the recall issue was not causing the "Sticky Steering" (See Attachment). Instead, my Civic was experiencing a different problem common with 2022 - 2023 Civics and already known to Honda. However, there does not appear to be a recall on this "sticky steering" issue. The local dealership ordered a replacement steering gear box to fix the issue (see attachment). The replacement gear box was due in by December 31, 2023. Recently, I contacted the dealership and found out that the replacement gear box was delayed until February 28, 2024. In my opinion, this is not acceptable for an issue that could result in an accident if extra precaution is not taken while operating the vehicle. | Crash: No Fire: No | Unknown |