Complaint volume
388 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Ford F-150 Complaints
388 consumer-submitted complaints on record for the 2023 Ford F-150, grouped by component category.
388 Total complaints
17 Crash reports
4 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 4 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 78 complaints, with an average reported failure mileage of 30,437 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Ford F-150 complaints?
17 Crash
4 Fire
7 Injury
0 Fatality
14 Towed
6 Medical attention
What are the most common 2023 Ford F-150 complaint categories?
POWER TRAIN 107
UNKNOWN OR OTHER 36
ELECTRICAL SYSTEM 20
SERVICE BRAKES 16
STRUCTURE 12
EXTERIOR LIGHTING 9
FORWARD COLLISION AVOIDANCE 7
VISIBILITY 7
VISIBILITY/WIPER 7
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 6
388 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | UNKNOWN OR OTHER | I recieved the recall. It states parts are available. I called my dealer in Cortex, CO and was told they could not get the part to perform the repair. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | I was driving and all of the dash lights came on simultaneously and I lost power braking ability while on the interstate. I was able to pull over and the truck shut off. I had to call a tow truck because it would not start back up. The AAA servicer reprogrammed the battery which turned all of the warning lights off except for the "push brake to start" warning and the truck will still not start because of this. The tech with AAA advised there is a recall related to this issue but my VIN search returns no results. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | The instrument cluster on my vehicle has failed intermittently and/or completely, resulting in loss of speedometer visibility and loss of critical warning indicator information. This includes safety-related alerts necessary for driver awareness, such as warning lights and vehicle status indicators. Due to this failure, the vehicle is unsafe to operate because the driver cannot reliably monitor speed or receive safety warnings required for safe driving. A repair order was opened at a Ford dealership to address this issue. The vehicle is covered by an extended warranty provider, which approved a repair request related to the instrument cluster failure on December 16, 2024. The warranty provider further confirmed approval for instrument cluster replacement on December 22, 2024. These approvals confirm the defect was acknowledged and authorized for repair. Despite the safety defect remaining unresolved, the dealership closed the repair order. Ford corporate customer service has confirmed that the repair order shows as closed on their end, even though the instrument cluster failure has not been corrected and the vehicle remains unsafe to operate. Closing the repair order disrupted manufacturer responsibility tracking and reimbursement eligibility while the safety defect persists. As a result, I have incurred out-of-pocket expenses including towing, rental vehicle costs, and related transportation expenses. This instrument cluster failure constitutes a safety-related defect under DOT and NHTSA guidelines because it prevents safe operation of the vehicle. I am requesting manufacturer accountability and corrective action to ensure this safety defect is properly addressed and tracked. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,WHEELS | I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer Recall Number23S65 NHTSA Recall Number23V896 | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact stated that while driving at 20 MPH, the vehicle violently jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle hesitated while depressing the accelerator pedal while coasting the vehicle to the shoulder of the highway. Despite the failure, the contact placed the vehicle in 4WD, and the vehicle resumed normal operation. The vehicle was taken to the dealer where a diagnostic test determined that the driver’s and passenger’s side rear axles had broken and caused the failure. The contact was then notified about NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact was provided a repair number by the dealer and was instructed to contact the manufacturer for assistance. The manufacturer was notified several times about the recall, and the contact was later provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 33,000. | Crash: No Fire: No | 33,000 |
| Dec 2025 | UNKNOWN OR OTHER | I was notified that my Truck has a safety recall and immediately reported this to Frontier Ford via email on 8/18/25 per the service advisors request. Frontier Ford [XXX] [XXX] It's now been 4 months and I'm still waiting for the replacement part. I've been told by the service advisor that it is ok to drive my truck, unless I hear any noise from the axle. No inspections have been done. I'm concerned about safety I don't want to overreact, but at the same time it's been 4 months. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | EXTERIOR LIGHTING,LANE DEPARTURE | Rear Taillight assembly filled with water due to a crack. The water caused the bulb to burn out. Dealer tried to get Ford to cover the taillamp and the manufacturer denied the claim stating the crack was not a flaw in manufacturing. The dealer also said that they have seen several of these where the manufacturer wont cover this component under the bumper to bumper warranty. This assembly has never been tampered with, the truck has not been in an accident. The failure of this taillight is likely caused by over torqueing at ASSY at the plant. Besides being costly this is a safety hazard when brake lights and taillights fail. Also..this assembly I find out houses the module for the blind spot monitor. | Crash: No Fire: No | Unknown |
| Dec 2025 | EXTERIOR LIGHTING | The driver side headlamp did not work. I noticed both left and right headlamps had moisture inside. I took my truck to the dealership and they told me I would have to get an appointment for them to take digital images of the headlamps to send to Ford Motor. So they sent me home with only one headlamp in working order. I made the appointment. It took 2hrs to get the digital images. A crack appeared at the bottom of each headlamp at the exact same spot. I left the dealership the second time with only one headlamp working. 24 hours later, Ford Motor told the dealership they believed it was caused by an outside collision and would not be covered by the bumper to bumper warranty. The dealership offered to replace at cost and suggested I contact the State Attorney General’s office and try to mediate Ford’s decision. I made an appointment to replace both headlamps after the weekend at their earliest opening. I have kept the faulty headlamps. I believe Ford Motor is trying to mitigate cost of a faulty product at the expense of public safety. The States Attorney General attempted to mediate. However, a Consumer Affairs Legal Analyst from Ford wrote that the warranty was denied because the headlamp was damaged in a car accident. It was not. | Crash: No Fire: No | Unknown |
| Dec 2025 | VEHICLE SPEED CONTROL | I was trying to park the vehicle and it unexpectedly started to accelerate. I had to slam on the brakes. This is not the first time this has occurred. It’s happened many times. I took it to the Ford dealership and they said they cannot find any problems so then I did some research on the Internet and found there’s other people saying the same thing so there’s clearly a problem with this vehicle. Unexpected acceleration. | Crash: No Fire: No | Unknown |
| Dec 2025 | STRUCTURE | I closed the passager side door and the back window shattered and blew out | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | My F150 2023, while driving at slower speeds on four different occasions while applying the brakes, the truck will start accelerating all on its own! I contacted a ford dealer and they verified on their end that the truck has done this. I have also read from other owners having this same situation. | Crash: No Fire: No | Unknown |
| Dec 2025 | WHEELS | Ford has known about this potentially dangerous recall for 4 months and parts to repair still not available. Our car has been looked at and determined that repair needs to be done. I just talked to Ford and there is no ETA for the parts to repair and many vehicles on the road that need repair. There is something wrong. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was stated that parts were available; however, the day of the appointment, parts were still not available because the dealer had not received parts from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | My 2023 Ford F-150 XLT (base 4×4—2H, 4H, 4L only) is experiencing a front-axle/IWE malfunction that causes the hubs to partially engage on their own in cold weather. When temperatures drop below freezing, the truck produces a very loud, physical pop when turning in 2H and a mechanical grinding/rumble noise from the front axle while driving straight. This happens even though the roads are dry and I have not engaged 4WD. The noise immediately disappears when I switch into 4H, which indicates the integrated wheel ends (IWEs) are partially engaging due to vacuum loss or actuator failure. When the hubs fully lock in 4H, the grinding stops. This confirms the IWEs are not disengaging properly in 2H. This occurs only in freezing temperatures, to date, and it feels as if the front axle is binding or locking during turns. The loud popping feels violent enough that it could lead to CV axle, differential, or IWE gear failure. My Ford dealer stated they have “not heard of this issue,” but this condition matches the symptoms described in Ford TSB 25-2513 for incomplete IWE disengagement on 2021–2025 F-150 trucks. Despite Ford saying this is not a known problem, there is significant owner evidence online showing that many 2021–2024 F-150 owners experience the exact same symptoms. Multiple threads on F150Forum, F150Gen14.com, and Reddit describe identical cold-weather popping and grinding caused by IWEs partially engaging in 2H. In many of those cases, owners report that dealers dismissed the issue or stated it was “normal,” even though the symptoms are widespread and consistent. This is a safety concern because the front axle partially engages without driver input, causing binding, loss of smooth steering, loud mechanical pops, and grinding while in 2WD. This could lead to sudden front drivetrain failure, loss of control, or damage to steering/braking components. I am submitting this complaint so NHTSA is aware that this issue is occurring F-150s and may not be isolated. | Crash: No Fire: No | Unknown |
| Dec 2025 | EXTERIOR LIGHTING | The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the contact inspected the vehicle and became aware that the brake light located near the rear window was inoperable and the brake light had melted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,321. | Crash: No Fire: No | 33,221 |
| Nov 2025 | POWER TRAIN,SERVICE BRAKES | The contact's mother owns a 2023 Ford F-150. The contact stated that the owner received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal squealing sound coming from underneath the vehicle, near the brakes upon depression of the brake pedal. The vehicle was taken to the dealer, who advised the contact to not be concerned about the squealing sound. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 18,614. | Crash: No Fire: No | 18,614 |
| Nov 2025 | VISIBILITY/WIPER | The drive keys fall out of the wiper arm heads which will cause the wiper arms to perform erratically and eventually lead to the wiper arms to become separated from the vehicle. I found the key lying in the cowl vent grill. Ford currently has a recall on this for other vehicles however it needs to expand the recall to include more vehicles including the 2023 F150 Lightning. The Safety Recall number is 22S26. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE,VISIBILITY/WIPER | During rain and snow events, water leaks into the interior of the vehicle through the roof area. The intrusion appears to occur during moderate to heavy precipitation and results in water collecting inside the cabin. This moisture has led to a persistent, moldy odor throughout the vehicle. The presence of mold poses a health concern, especially for my children and family members who ride in the truck. We are concerned about the potential inhalation of mold-contaminated air and the associated respiratory risks. This issue affects the safe and healthy use of the vehicle and requires attention, as the leak continues to worsen over time. First noticed this issue February of 2024, ongoing | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted on several occasions and informed the contact that there were six other vehicles needing the recall repairs ahead of the contact’s vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would be available by the end of 2025. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN). However, the part to do the recall repair was not yet available. The contact stated that a fluid spill was found on the ground. The vehicle was taken to the dealer, where it was diagnosed, and determined that the hub bolt had sheared off and damaged an unknown oil component located in the rear. The vehicle remained at the dealer unrepaired. The contact stated that the dealer deemed the vehicle unsafe to drive. The manufacturer was made aware of the issue. The failure mileage was 14,146. | Crash: No Fire: No | 14,146 |
| Nov 2025 | EXTERIOR LIGHTING | The contact owns a 2023 Ford F-150. The contact stated that while driving 45 MPH, the taillights, running lights, and indicators were inoperable. There were no warning lights illuminated. Upon further research, the contact linked the failure to NHTSA Campaign Number: 23V418000 (Exterior Lighting). The local dealer was contacted, the vehicle was visually inspected, but the vehicle was not officially diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 71,842. | Crash: No Fire: No | 71,842 |
| Nov 2025 | POWER TRAIN | On November 10, 2025, our 2023 F150 powertrain failed for the second time in about a month. I was pulling away from a curb when the truck experienced a loss of power. The Ford service center diagnosed this as a PowerTrain Control Module failure. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were NO warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025 and then replaced a failed auxiliary fuel pump on October 7, 2025 that also led to a failure while driving. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | front camera fault, service required, pre-collision avoidance not available. Lane departure warning fault, service required. This is an ongoing problem since date of purchase, 9/23/2025 | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | Our 2023 F150 has had two back-to-back powertrain failures. I was accelerating out of an intersection after the light turned green and suddenly experienced a loss of power. The Ford service center diagnosed this as a Transmission fluid auxiliary pump fault. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were NO warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025, four days before the failure. Then it happened again one month later. I will detail that in a second complaint. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |