Complaint volume
84 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Chevrolet Traverse Complaints
84 consumer-submitted complaints on record for the 2023 Chevrolet Traverse, grouped by component category.
84 Total complaints
5 Crash reports
0 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 20 complaints, with an average reported failure mileage of 40,654 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Chevrolet Traverse complaints?
5 Crash
0 Fire
6 Injury
0 Fatality
6 Towed
4 Medical attention
What are the most common 2023 Chevrolet Traverse complaint categories?
POWER TRAIN 19
ENGINE 13
ELECTRICAL SYSTEM 11
SERVICE BRAKES 6
UNKNOWN OR OTHER 6
EXTERIOR LIGHTING 3
FUEL/PROPULSION SYSTEM 3
AIR BAGS 2
BACK OVER PREVENTION 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1
84 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | AIR BAGS | The contact owned a 2023 Chevrolet Traverse. The contact stated that while driving at 40 MPH going north on [XXX] towards [XXX] , another vehicle made a sudeen left turn. As a result, the vehicle T-boned the vehicle that was making a left turn, then the contact's vehicle came to a stop, and the other vehicle was flipped over. There were no warning lights illuminated.The air bag deployed, the cover corner then cut the contact hand and tore her tendons. The contact suffered injuries to the chest when she impacted the steering wheel, her heart was bruised, and the bottom of her lungs collapsed. The contact was taken to the hospital by an ambulance. A police report was filed. The contact was still receiving medical attention and physical therapy. There were no other people injured in the accident. The vehicle was towed to an undisclosed location. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 12,000 |
| Feb 2025 | UNKNOWN OR OTHER | Car would not shift out of 1st gear | Crash: No Fire: No | Unknown |
| Jan 2025 | BACK OVER PREVENTION | Unknown if this vehicle qualifies for the retrofitting of rear and front parking sensors. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | When driving transmission slips and goes into wat feels neutral....also when shift from park to any gear there is a click coming from front of vehicle | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The contact owns a 2023 Chevrolet Traverse. The contact stated that after shifting into reverse the vehicle failed to respond. The contact stated that there was a loud banging sound coming from the vehicle. The contact stated that the same loud sound was heard while driving forward. There were no warning lights illuminated. The vehicle was taken to the dealer and was duplicated; however, the vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 23V172000 (Power Train) and linked the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 13,000. | Crash: No Fire: No | 13,000 |
| Nov 2024 | UNKNOWN OR OTHER | Lately this car has been signalling , to brake sooner because a vehicle is near but there is no vehicle around. While driving today we pulled out of a parking lot and entered main road the car stopped and it felt like a vehicle slammed and hit the rear end. My husband is assuming transmission went out. Our traverse wouldnt accurate over 16 mph. (While driving) very dangerous!!!! | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The contact owns a 2023 Chevrolet Traverse. The contact stated that upon starting the vehicle, the engine was idling extremely loudly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| Sep 2024 | ENGINE | I was told from Dan Cummins where I bought my vehicle that there was a recall on my vehicle for the exhaust pipe, when I tried to get it fixed I was told there wasn’t. When I searched up the recall it says “yes there is a recall on 2023 Chevy traverse for the exhaust pipe” and where the parts are saying it’s recalled “ exhaust front intermediate pipe and the catalytic converter to front exhaust pipe gasket” is exactly where my hole is in my exhaust pipe. It started as a leak but has grown into a hole due to not being fixed. I tried adding photos of it and where it says there is a recall that “ Dealers will replace the front exhaust pipe on the 2023 Chevrolet Traverse at no cost to the customer” but I don’t know if they uploaded. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | 7-8 mild transmission slips/sticking 3 MAJOR transmission events where the car seized up completely and stopped running. Almost felt like a car crash. Very abrupt stop and almost caused people behind us to rear end us Car is only 21 months old / 17,000 miles. Most recent was in early August. We have not driven car since out of fear. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRONIC STABILITY CONTROL (ESC) | The contact owns a 2023 Chevrolet Traverse. The contact stated while driving at approximately 70 MPH, the "ESC" message displayed, and the vehicle lost motive power and stalled. The contact stated that the vehicle failed to immediately restart. The contact stated that approximately one hour later the vehicle was restarted and driven to the local dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Jul 2024 | ENGINE | Vehicle shut down and stopped suddenly while driving. Twice this happened. Both times were under 20 miles per hour. Once at a railroad crossing and the other was turning onto a major roadway. Dealership can not locate the problem. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN,SERVICE BRAKES,LANE DEPARTURE | Noticeable Hard shifting, Transmission concerns vehicle woul d not move during acceleration when pulling into driveway. V ehicle placed in park and back to drive vehicle would not mo ve. Noisy braking. Delayed acceleration on when leaving s top or red light or freeway driving. Rough idling Noisy idle Transmission concern | Crash: No Fire: No | Unknown |
| May 2024 | FUEL/PROPULSION SYSTEM | The contact owns a 2023 Chevrolet Traverse. The contact stated that while starting the vehicle, a strong unknown sound was noticed coming from the pipes in the front area. No warning lights were illuminated. The vehicle was taken to an independent mechanic who inspected the vehicle and advised to take it to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Mar 2024 | ENGINE | I have requested since April to have the recall fixed on my vehicle with no repairs to date. I have just been told the part is on back order but will let me know when it is available. It’s currently going on a year with no resolution for the known recall. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine when the vehicle is in motion and on standby. Yes they were notified and are still waiting for parts to have it repaired. They advised to continue driving my car and refused to provide a rental to use during the downtime due to my ‘issue’ not covered by my warranty or extended warranty because my vehicle is over 36k miles. No warnings were on in the vehicle to notify me, I just noticed a weird sound as my car would start up when the vehicle is started and never stopped. | Crash: No Fire: No | Unknown |
| Mar 2024 | SEAT BELTS | Second row seat belt is stuck in the seat adjustment lever arm. Causes passengers or children to ride home without seat belts. The belt locks up and can not be freed from the adjuster arm | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 MPH with her son in the front passenger’s side seat, she heard a gunshot-like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted within 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000. | Crash: No Fire: No Injuries: 1 | 37,000 |
| Mar 2024 | POWER TRAIN | See attached document for complaint | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Exhaust bracket failure. Broken bracket exhaust. Refer to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | Exhaust front flex pipe leaking from crack at welded hanger. Upon research, this is a problem that go back to 2019. (Bulletin No.: PIP5681 Published date: 09/26/2019) ( Chevrolet TSB N222385510) | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN | Transmission and valve box stopped functioning in the middle of driving. As a result, the car was stuck in 1st gear. | Crash: No Fire: No | Unknown |
| Jan 2024 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED . | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | After purchasing our vehicle we noticed back up camera view was switch to a globe view and noise in vehicle when driving over 40 mph that sound like electric wires shorting. Took to dealership they said they did updates to information center. After a few days it continued to do the same issues. Called dealership back and they took another look at it and said they once again pushed out a large update. Well vehicle continued to have same issues with addition of now rear view camera is going while in drive. Stereo screen gets all glitched up. Took it back and they kept it for a week and claimed they replaced stereo next day after picking it up it continues to have same issues and now my apple CarPlay doesn’t work. They claim I need WiFi to have it connected. Which is a lie it was working before they replaced stereo. I have contacted GM regarding all this. There is an open case. We have only had our traverse for 3 months. I have videos as well that my children have taken while reverse camera is going while I’m driving in drive. | Crash: No Fire: No | Unknown |
| Nov 2023 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | I was trying to park on a little steep driveway. Somehow I got out of the car when it is D gear. In seconds I realized the car is moving forward and jumped right back in the car, hit the brakes and switch D to P. The car didn't stopped. I remember buckled up sign on display and I did. Then I pushed the start button tried to stop and start it again, the car didn't stopped. The car continued to move down from driveway to backyard down the slope hitting and badly damaging a tramboline and a chair on its way and only stopped after hitting a tree. Then the engine worked when I pushed start button.I was able to reverse back to driveway again. I was lucky the kids were at school and there was a tree stopping the car to fall the little creek at the end of property line. Did I forget the car in auto shut off or simply shut the engine while it is on D? I am not sure exactly when I was able to switch gear P, it was before or after the buckle up sign. I don't remember any other warnings like "switch D to P to Park" before I left the car.(Normally it says) This acccident happened the day after we took it to service for 10k milage maintenance , oil change ,tire rotation, 27. Inspection. I am suspecting a main system malfunction because, after it came back from the 10k maintenance service, it was giving a strange alarm sound at random times when driver door opens. Alarm was louder and faster then normal warnings like remote left in the car etc. and there wasn't any warning on the display, indicating what it was about. I am suspecting power terrain and brake failure too. I don't know if my car does have an auto brake to stop itself and avoid sliding down a slope when driver is out of the car. I don't know if my car has a sensor showing if the driver is seated or not. Overall I experienced a dangerous situation and my attempts to stop it was unsuccessful. | Crash: Yes Fire: No Towed | Unknown |
| Oct 2023 | SUSPENSION,POWER TRAIN | The contact owns a 2023 Chevrolet Traverse. The contact stated while driving up the driveway, the 4WD and all-wheel drive became inoperable. The passenger's side front tire was spinning and making an abnormal sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sun gear needed to be replaced, a tire rotation test was performed, and the rear differential was replaced. The tire test was performed and failed. The failure recurred. The manufacturer was contacted, and the engineer informed him that the vehicle was working as designed and that another engineer would be assigned to check the PCU. The failure mileage was approximately 90,000. The VIN was not available. | Crash: No Fire: No | 90,000 |