Complaint volume
230 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Volkswagen Tiguan Complaints
230 consumer-submitted complaints on record for the 2022 Volkswagen Tiguan, grouped by component category.
230 Total complaints
3 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 30,367 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Volkswagen Tiguan complaints?
3 Crash
0 Fire
5 Injury
0 Fatality
2 Towed
2 Medical attention
What are the most common 2022 Volkswagen Tiguan complaint categories?
ENGINE 44
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 12
ENGINE,FUEL/PROPULSION SYSTEM 11
POWER TRAIN,ENGINE 8
VISIBILITY/WIPER 8
POWER TRAIN 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
LANE DEPARTURE 6
UNKNOWN OR OTHER,ENGINE 6
230 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2022 | EXTERIOR LIGHTING,BACK OVER PREVENTION | INSTRUMENT CLUSTER AND INFOTAINMENT DISPLAY WERE BLACKED OUT IN DAY TIME FROM START UP AND FOR DURATION OF DRIVE APROXIMATE 2 HOURS. RESTARTING HAD NO EFFECT, TURNING LIGHTS ON AND OFF HAD NO EFFECT ON DASH DISPLAY. BRIGHTNESS OF DISPLAY IS CONTROLLED THROUGH INFOTAINMENT DISPLAY WHICH WAS NOT VISIBLE. AFTER 20 MINUTE SHUTDOWN AND RESTART DISPLAY WAS NORMAL AGAIN. CHECKING DISPLAY BRIGHTNESS SETTING, IT WAS NORMAL. i RESET IT TO VERY HIGH. 1 HR LATER WHILE DRIVING DISPLAY DIMMED AND BRIGHTENED REPEATEDLY OVER 5 MINUTE DURATION, THEN WENT DARK AGAIN FOR DURATION OF DRIVE, BUT DUE TO RESET OF BRIGHTNESS I COULD DIMMLY SEE SPEEDOMETER READING. PERHAPS IF I HAD A BLANKET TO COVER DISPLAY WHEN IT FIRST STARTED IT MAY HAVE BEEN VISIBLE BUT JUST EXTREMELY DIM. DURING THIS CONDITION BACKUP CAMERA DISPLAY ALSO BLACK. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | I’ve had this car for 2 months. It’s brand new. On 4 separate occasions in 2 days, I reached a red light and came to a stop. When the light turned green and I attempted to accelerate, the acceleration was no longer working. There were several vehicles behind me each time this happened and they were stopped waiting for me to move. I had to turn the vehicle off and on again before it would work. Also right before this happened the infotainment system was blacking out. | Crash: No Fire: No | Unknown |
| Sep 2022 | ENGINE | I recently purchased my 2022 VW Tiguan new and have a problem with it having a bad hesitation at acceleration. This happens every time at a cold start, as well as at a warm start if it it sat for a few minutes after turning off. It has a terrible lag and bucking, at which point I have to accelerate hard to get it to go forward. This is a brand new car so should not be having these issues. I had our VW service department look at it in Twin Falls Idaho and was told they couldn't find anything. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | Especially when the car is first started in the morning, the car will hesitate when pressing the gas pedal. It has happened when pulling into traffic, causing me to over accelarate to make up for the hesitation. Took to dealer and tech confirmed my observations but noted there are no error codes on the transmission. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting a left turn I accelerated to realize that the car had turned off and I was coasting into the middle of a busy intersection with no way to stop as cars behind me were attempting to turn left also. I attempted to coast off the side of road and out of the intersection as cars were flying around my vehicle, honking their horns and trying to avoid a collision with me. I had a passenger in the car, we were both terrified. The car was still in Drive and a warning message appeared that the vehicle must be manually restarted. The cross traffic started to drive through the intersection as I now had put the vehicle in park and restart and get the car out of the intersection and into a safe place. The day prior ( 08/26 ) the car had also shut down on me as I was pulled off the side of the road and attempted a left turn into a driveway ( while working on my job ). I went directly to my dealership and was told they would get me an appt the following week, however the same problem occurred the next day ( 08/27 ) which almost resulted in a crash. I was told by the dealership that it is a Start/Stop issue, that VW is aware of the problem however there is no fix at this time. I no longer feel safe driving this car. The problem has been reported to VW and a case has been opened. The dealership has had my car for 27 days as of today. They state that they have not been able to duplicate the issue. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I want to make you aware of a situation that I experienced with my daughters new 2022 Tiguan VIN [XXX]. We were driving in very windy conditions with light rain. I lost temporary control of the vehicle. There did not seem to be enough water for hydroplaning although that's what it felt like. This SUV was very difficult to regain control of despite only going 60 mph when the loss of control occurred. I am an experienced driver that spent most of my career in sales. I drive a lot in the worst of conditions and traffic. I could barley keep this vehicle on the road. That night on the news we saw a report of a meteorologist student that was killed due to an accident caused by hydroplaning. Guess what type of vehicle, VW Tiguan. Not feeling it was a safe vehicle for our daughter to continue to drive, we traded it in. We received a recall notice from VW. A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash. This could very well be what occurred. Or possibly the auto braking system kicked in without cause. The torch during braking was strong enough to make everyone in the car sore for a few days. Thankfully we did not hit any other vehicles on the road around us. We went back to the VW dealership where we purchased the vehicle from to trade in or sell back the vehicle. We suffered a great financial loss for trading in this new vehicle to Subaru. Well worth it for to protect the safety of our daughter. The issues with the Tiguan's' needs to be looked into closely because on a busy highway at 60mph if my daughter would have been driving the outcome I believe would have been much worse. Very scary! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Sep 2022 | VISIBILITY/WIPER | The windshield on my 2022 Tiguan randomly cracked one day with no points of impact along the crackIt's about three and a half feet long it takes up about 85% of the windshield. It really affects my visibility as it makes the lines on the road appear in two different places on either side of the crack. After contacting insurance and getting an appointment to get the glass replaced I was told by several windshield repair shops including Safelite and the VW dealership that the part is on National back order indefinitely and they cannot provide a replacement part at this time. I am not the only one this has happened to I will provide links to other accounts of the same thing happening on the same car. https://globalnews.ca/news/9061769/alberta-volkswagen-driver-unsafe-vehicle/ https://www.mytiguan.com/threads/cracked-windshield-frustration.54677/ The car is not safe to drive due to the lack of visibility on the road as well as the compromise structural Integrity in case of a front-end Collision. I have contacted Volkswagen of America with no success as they have told me to wait for the part there's nothing they can do. I live in California and it is illegal to drive with a cracked windshield especially one that is as cracked as mine. I feel as though I'm paying high payments for a vehicle I cannot drive and feel as if I have been robbed. Please help. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,FUEL/PROPULSION SYSTEM | When cold, after putting in drive, vehicle will feel like it stalls suddenly then "catches up" and very quickly accelerates. This only happens when the engine is cold and has been sitting for 6-8 hours or more. Concerned about pulling in to traffic especially in the mornings as I live on a busy road. | Crash: No Fire: No | Unknown |
| Sep 2022 | VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | When we drive the car the excelarator pedal does respond to moving the vehicle when in heavy traffic and starting off the response is slow the the vehicle jumps forward this has happened since we bought it please let’s not have another Toyota TPS problem with many people ding before anyone says something. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After a cold start the car stutters and jerks on start up. The engine rattles and It kangaroos on acceleration while the revs fluctuate between 1000 - 1500 rpm but the car drives as if it were in limp mode causing it not to accelerate. This is a huge safety issue when you are trying to pull out onto a main street which causes others to break to avoid an accident. I’ve taken it into three different Volkswagen dealerships a total of 8 times but due to the car not having a dashboard light on or an error code they immediately told me the car was fine and there’s nothing they can do being they can’t replicate the issue. The second issue is when I’m at a stop light or stop sign and upon releasing the brake pedal the car engine doesn’t kick back on and restart. It starts rolling backward and I’ve almost hit people. I get an error message on the dash telling me to manually restart the car. I have to put my foot on the brake put the car into park press the stop-start button to completely turn the car off and then re-press it to turn the engine back on all while sitting at a green light with a row of cars behind me honking. As of recently, the car doesn't have to be at a complete stop to suddenly shut off now it's happening while the car is moving and struggles to start back up. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | The car stumbles when cold, it will not accelerate. It does this for the first mile or two. Then it is OK. This has been happening for several months. The dealer says they hooked it up to their computer and can find no faults. It is very scary when trying to pull out into traffic or make a left turn into another street. | Crash: No Fire: No | Unknown |
| Aug 2022 | VISIBILITY/WIPER | On 07/01/2022 while driving on a highway a rock hit my windshield at one inch from passenger side middle of the windshield which resulted in a star like chip plus a long crack that kept getting longer by the day. Currently that crack is three quarters of the windshield, I tried to fix it by a repair kit without success, took it to Safelight Auto Glass they said it can't be repaired and needed a new windshield which ONLY a dealer can carry since it's the car is a new design for 2022. I called my local dealer, Findley Henderson Volkswagen, I was informed it will take at least 8 weeks for them to get one with a cost of $1,200. It's unacceptable to drive around with a cracked windshield for more than two months due to lack of this safety part. | Crash: No Fire: No | Unknown |
| Aug 2022 | SEAT BELTS | Seven months after I purchased this vehicle as new the driver side rear seatbelt buckle is not working which is preventing that passenger to put the seatbelt on, it keeps coming out. I called the local Dealership, FIndley Henderson Volkwagen, and the earliest appointment is a week from today, which means I can't have anyone sitting there. Any car after seven months shouldn't have this kind of safety problem. maybe it's a design issue. | Crash: No Fire: No | Unknown |
| Jul 2022 | UNKNOWN OR OTHER | The control panel for the sunroof, dome lights etc., suddenly fell down due to a failure of the plastic from the vehicle being parked in the sun. I almost lost control of the vehicle because of the item suddenly falling down and distracting me. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | Vehicle jerks and bucks under acceleration when cold started and when moving from a stop light or sign. Hesitates when pulling out like it's attempting to locate a gear and throttle is unresponsive at first, then kicks in suddenly. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Frontal collision warning activated on it's own for no reason resulting in a very unsafe condition apart from it being frightening. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES | I leased a 2022 Volkswagen Tiguan from Brooklyn Volkswagen on May 24, 2022, within 48 hours I experienced a strong vibration upon braking. Most noticeable at speeds higher than 25mph. On May 31, 2022 I returned the car to the Brooklyn Volkswagen Service Center for inspection. It had been determined by my service advisor that the brakes and brake pads would need to be replaced and a multi-point inspection was ordered. The most important safety feature was faulty on my brand new car. As of today, June 5, 2022, the work has not been completed on my vehicle. | Crash: No Fire: No | Unknown |
| May 2022 | ELECTRICAL SYSTEM | Infotainment system fails to start or reboots randomly rendering the rear camera not functional. VW dealership identified the problem as the bad computer module and failed to repair it citing part unavailability. Main problem is the lack of rear camera when the infotainment screen is not working which is really a crucial safety feature when backing out of spaces and parking. | Crash: No Fire: No | Unknown |
| May 2022 | VEHICLE SPEED CONTROL | - Acceleration hesitates from a stop. - If making a left turn or cross traffic turn, when vehicle hesitates it can cause a collision. - Have an appointment 5/20/22 (however VW forums have others reporting the same experience.) - No - No This have been an issue since purchase. From 10miles to the now 3200miles. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The infotainment system does not turn on on most occasions even after trying to reset it by long pressing the power button. Sometimes it takes about 15 minutes or so for the infotainment system to turn on. There is no way one can see the rear of the car without the rear camera feed on the infotainment screen. This is a serious safety issue. This problem has persisted even after the over the air software update. Also, this issue seems to be a widespread issue with multiple people complaining about this on many online forums. | Crash: No Fire: No | Unknown |
| Mar 2022 | LATCHES/LOCKS/LINKAGES | 2022 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE AUTO UNLOCK FEATURE ON VEHICLE. THE CONSUMER STATED ALL 4 DOORS ON THE VEHICLE UNLOCK WHEN THE GEAR WAS SHIFTED TO PARK. THE CONSUMER STATED THE FEATURE COULD BE POTENTIALLY HARMFUL IN SOME SITUATIONS. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The component that failed is the "Infotainment" system that controls the reverse camera, the hands free phone and other controls such as tire pressure warnings, etc., within the vehicle. The 2022 vehicle had 4000 miles on it and was in our possession for three months. It puts the safety of others at risk because the vehicle is very difficult to see out of manually to reverse and the camera is necessary for this vehicle for safety. This problem has been reported to Volkswagen and a case has been opened. The dealer has been notified and we are awaiting the part replacement and it has been over a month since it was reported and it is still not repaired. The day prior to the infotainment system going black we downloaded an update and installed it in our vehicle. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving car gives error messages: Driver door contact switch, then drivers window and drivers side passengers window rolls down 2 inches. With in a few seconds get Error Start/Stop, and a few seconds later Fault: Electronic parking brake. When I slowed to a stop the parking break engaged and stopped the vehicle. The only way to move the vehicle is to turn off and restart. Upon restart you can disingage the parking break and move the vehicle from the roadway. | Crash: No Fire: No | Unknown |
| Mar 2022 | POWER TRAIN,ELECTRICAL SYSTEM | Radio rarely has volume. Engine acceleration at breaking. Shifting erratic. | Crash: No Fire: No | Unknown |