Complaint volume
246 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Volkswagen Tiguan Complaints
246 consumer-submitted complaints on record for the 2022 Volkswagen Tiguan, grouped by component category.
246 Total complaints
3 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 14 complaints, with an average reported failure mileage of 28,886 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Volkswagen Tiguan complaints?
3 Crash
0 Fire
5 Injury
0 Fatality
2 Towed
2 Medical attention
What are the most common 2022 Volkswagen Tiguan complaint categories?
ENGINE 47
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 12
ENGINE,FUEL/PROPULSION SYSTEM 11
LANE DEPARTURE 9
POWER TRAIN,ENGINE 8
VISIBILITY/WIPER 8
POWER TRAIN 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
UNKNOWN OR OTHER,ENGINE 7
246 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle hesitates and then jerks forward when accelerating from a stop. This symptom is more apparent when the vehicle is cold before it has warmed up. The car is available for inspection if requested. It put my safety and the safety of others at risk because the acceleration is unpredictable. This danger is apparent when trying to slowly pull through a crowded parking lot and the car accelerates abruptly or when you’re pulling into traffic and the car hesitates in front of oncoming cars. The dealers service department has said they are unable to reproduce the symptoms or they say it is a normal trait for that car. The vehicle has not been inspected by the manufacturer, police, or insurance representative. There is no warning lamp or indicators of system failures for this issue. This issue first appeared approximately 500 miles into ownership. | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the EPC warning light illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000. | Crash: No Fire: No Towed | 16,000 |
| Feb 2023 | UNKNOWN OR OTHER,ENGINE | When backing up the rear camera is on to see behind, when shifting into drive and headed forward the camera is still in the reverse mode and NOT showing the front of the car but still showing the rear view. Dealership said you have to push the camera button to get the front view after shifting to drive. This is crazy. And when the engine is cold it hesitates when accelerating until the engine warms up. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | 1-Most importantly, while driving my vehicle on 4 separate occasions I am alerted of possible impact or close vehicle and the car hard brakes by itself on 2 of theses malfunctions I was almost rear ended. 2- I was sitting in my vehicle on a phone call in my buildings garage and my windshield just cracked out of nowhere. Nothing hit my vehicle and a crack just started rising from the bottom of the Left drivers side straight across the center of my windshield . 3- on several occasions while driving my radio/gps display just blacked out and I had to reset it in order to get it back on. 4- my front suspension sounds like is is going to fall out of the car when I hit the smallest of bumps, it almost sounds like it was installed and never tightened up. 5- when it rains or snows the sensors on the vehicle start bugging out and alerting me of multiple hazards when in fact there is nothing near me. This issue may be related to the earlier mentioned statement #1 This could be a scary thing for some people. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,LANE DEPARTURE | My vehicle has been to the dealer multiple times for a well-known and common error: Travel Assist Unavailable. My dealer is saying that the steering wheel needs to be replaced, but the parts are 200+ on back order with no update on when they will come in. This is a major design flaw with this vehicle. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Since new (1/12/2022) the vehicle looses power when shifting between 1st and 2nd and/or 2nd and 3rd. This has been to the dealer several times and they always claim they can not duplicate the issue as it tends to be intermediate. I had to go to the dealer, drive the vehicle with the service manager and show him exactly what it does. I did that 3 weeks after the car was left with the dealer, this latest time, which it is currently still at the dealer for over a month now. Now they are telling me that this is how the transmission works and there is nothing they can do. This is dangerous! You don't know when it is going to happen and it doesn't matter if the car is warm or cold. You don't know, when pulling into traffic, if the vehicle is going to accelerate or not. Volkswagen claiming this is a normal function is a complete lie. They can't explain why it only happens randomly, but will just say it's "normal". It's unsafe and they need to do a nationwide recall and provide everyone who has an unsafe vehicle, a vehicle to drive until they are able to provide us with a vehicle that isn't dangerous to drive. | Crash: No Fire: No | Unknown |
| Jan 2023 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | While driving the vehicle, frequent faults stating "travel assist is currently not available" display on the instrument cluster, along with a warning light. During this time, the travel assist features can not be used. The error occurs randomly, and can happen multiple times back to back - it is not uncommon for the car's warning sound to alarm 10 or more times in a 20 minute drive. Scans of the vehicles's modules show multiple communication errors stemming back to the "Control Module for Steering Wheel Touch Detention". After taking the car to the dealership for an official diagnosis, it was determined that the steering wheel is indeed faulty and must be replaced. The car had just under 6000 miles prior to being brought to the dealership for diagnosis. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN,VEHICLE SPEED CONTROL | Acceleration and shifting at low speeds (below 25mph) is unpredictable. The car will hesitate and then lurch forward in an unpredictable way when reversing up a slope and when starting from a stop, particularly on a hill. The unpredictable nature of the issue, and the tendency of the vehicle to lag and then surge creates a significant safety concern. We took the car to the VW dealer we purchased it from for service. They confirmed there is a problem, and said they have received other complaints. They reset some settings, this did not correct the problem. Since then we have experienced a clunking noise sometimes when the car is shifting gears at low speeds. | Crash: No Fire: No | Unknown |
| Jan 2023 | WHEELS | Tire pressure sensor seems to consistently read low tire pressure every month or so, adjust tire pressures and problem keeps happening. A month ago, I had a tire explode and I’m not sure if it was related to a faulty tire or from my improper tire gauge constantly giving me troubles. Bought the car in September 2022, and have replaced 2 Pirelli tires since. Now again my tire pressure is reading low in all my tires and the last time they fixed it was 12/23/22, hasn’t even been a month. I see they have had recalls on prior vehicles due to tire pressure loss detection issues. I have 4000 miles on my car. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN,FUEL/PROPULSION SYSTEM | Our new vehicle has intermittent acceleration hesitation issues since the day it was delivered to us at the end of August 2022. •We purchased the vehicle on 8/26/2022 •Went into Service at the Dealership on 10/5/2022 for “sluggish acceleration” issues (3-5 days) •Went back into Service on 10/31/2022 for “sluggish acceleration” issues (37 days) •Went back into Service for “sluggish acceleration” issues as of 12/20/2022 (21 days & counting) •Out of the 120 days of ownership, our new vehicle has been in Service for sluggish acceleration issues 53% of the time To date, the VW Dealership's Service Center has been unable to reproduce the sluggish acceleration issues; however, it definitely occurs when we drive it - and it is a safety concern. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM | Infotainment system fails to come on when car is first started. Depending on the outside temperature, it can take 30+ minutes for the system to start. The lower the temperature, the longer it takes. This means that when the car is used for local errands, the system might never come on in cold weather. Therefore there is no backup camera available for maneuvering in a car that has poor rear visability. The dealer, (Tracey Volkswagon, Hyannis, MA) took it for a day and said it worked fine for them. The day they had it was not cold. | Crash: No Fire: No | Unknown |
| Dec 2022 | ENGINE,FUEL/PROPULSION SYSTEM | When I leave somewhere it will “stall” very noticeably when giving it gas, to the point it won’t accelerate and feels like it’s not getting fuel for a second or two. It typically does it once and then drives normally. This happens almost daily and has done this since the car was bought new a few months ago. I have experienced this when pulling into traffic and the car not accelerating to get me up to a safe speed. It has not been inspected by a dealer at this time but several other owners of 2022 Tiguans are reporting the same issue. No warning lights are on or come on when the vehicle does this | Crash: No Fire: No | Unknown |
| Dec 2022 | AIR BAGS | Driver fell asleep and vehicle want off the road into a ditch that led to a stone wall protecting a culvert. Vehicle hit the stone wall and was launched into the air across the driveway where it came to a rest on its right side. I estimate that the vehicle left the highway at 45 mph (the cruise control setting) and hit the stone wall at approximately 25-30 mph. During this violent event all airbags deployed EXCEPT DRIVER'S AIRBAG located in the center of the steering wheel. I have a severely bruised and very painful sternum as a result. All systems were normal with no indication of a safety system fault. | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Nov 2022 | UNKNOWN OR OTHER | During stops the start/stop system has failed to re-engage. This has resulted in the driver having to shift the vehicle into park and re-start the engine while in traffic. Obviously being stalled in traffic elevates the risk of being rear-ended | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE,FUEL/PROPULSION SYSTEM | I purchased a VW 2022 Tiguan I reported the acceleration issue to the sales person at Norm Reeves VW Englewood fl. and I was told the acceleration issue would work it self out because of low fuel and air was in the fuel line. I brought the car in for a service check with under 350 mile on the vehicle. I was told the issue can't be duplicated. and nothing was wrong with the car. The second service appointment for the same issue was approx 1100 miles later now the acceleration issue was more severe. The car now sometimes goes non responsive when making a turn left or right coasting into the turn and then you try to accelerate and the gas pedal does down and nothing happens then suddenly the turbo kicks and takes off and it's a very frightening and dangerous situation . This issue is an accident waiting to happen. | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | Windshield cracked while stationary no impact. Glass is unavailable to replace due to demand as dealer states this model is having multiple failures of windshield. | Crash: No Fire: No | Unknown |
| Oct 2022 | EXTERIOR LIGHTING,BACK OVER PREVENTION | INSTRUMENT CLUSTER AND INFOTAINMENT DISPLAY WERE BLACKED OUT IN DAY TIME FROM START UP AND FOR DURATION OF DRIVE APROXIMATE 2 HOURS. RESTARTING HAD NO EFFECT, TURNING LIGHTS ON AND OFF HAD NO EFFECT ON DASH DISPLAY. BRIGHTNESS OF DISPLAY IS CONTROLLED THROUGH INFOTAINMENT DISPLAY WHICH WAS NOT VISIBLE. AFTER 20 MINUTE SHUTDOWN AND RESTART DISPLAY WAS NORMAL AGAIN. CHECKING DISPLAY BRIGHTNESS SETTING, IT WAS NORMAL. i RESET IT TO VERY HIGH. 1 HR LATER WHILE DRIVING DISPLAY DIMMED AND BRIGHTENED REPEATEDLY OVER 5 MINUTE DURATION, THEN WENT DARK AGAIN FOR DURATION OF DRIVE, BUT DUE TO RESET OF BRIGHTNESS I COULD DIMMLY SEE SPEEDOMETER READING. PERHAPS IF I HAD A BLANKET TO COVER DISPLAY WHEN IT FIRST STARTED IT MAY HAVE BEEN VISIBLE BUT JUST EXTREMELY DIM. DURING THIS CONDITION BACKUP CAMERA DISPLAY ALSO BLACK. | Crash: No Fire: No | Unknown |
| Sep 2022 | ENGINE | I recently purchased my 2022 VW Tiguan new and have a problem with it having a bad hesitation at acceleration. This happens every time at a cold start, as well as at a warm start if it it sat for a few minutes after turning off. It has a terrible lag and bucking, at which point I have to accelerate hard to get it to go forward. This is a brand new car so should not be having these issues. I had our VW service department look at it in Twin Falls Idaho and was told they couldn't find anything. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | I’ve had this car for 2 months. It’s brand new. On 4 separate occasions in 2 days, I reached a red light and came to a stop. When the light turned green and I attempted to accelerate, the acceleration was no longer working. There were several vehicles behind me each time this happened and they were stopped waiting for me to move. I had to turn the vehicle off and on again before it would work. Also right before this happened the infotainment system was blacking out. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | Especially when the car is first started in the morning, the car will hesitate when pressing the gas pedal. It has happened when pulling into traffic, causing me to over accelarate to make up for the hesitation. Took to dealer and tech confirmed my observations but noted there are no error codes on the transmission. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting a left turn I accelerated to realize that the car had turned off and I was coasting into the middle of a busy intersection with no way to stop as cars behind me were attempting to turn left also. I attempted to coast off the side of road and out of the intersection as cars were flying around my vehicle, honking their horns and trying to avoid a collision with me. I had a passenger in the car, we were both terrified. The car was still in Drive and a warning message appeared that the vehicle must be manually restarted. The cross traffic started to drive through the intersection as I now had put the vehicle in park and restart and get the car out of the intersection and into a safe place. The day prior ( 08/26 ) the car had also shut down on me as I was pulled off the side of the road and attempted a left turn into a driveway ( while working on my job ). I went directly to my dealership and was told they would get me an appt the following week, however the same problem occurred the next day ( 08/27 ) which almost resulted in a crash. I was told by the dealership that it is a Start/Stop issue, that VW is aware of the problem however there is no fix at this time. I no longer feel safe driving this car. The problem has been reported to VW and a case has been opened. The dealership has had my car for 27 days as of today. They state that they have not been able to duplicate the issue. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle regularly, stutters or hesitates strongly upon cold start. Throttle response under light to moderate acceleration results in hesitation or bucking. Situation starts to disappear after warm up. Always after sitting for extended periods of time or upon first started the day. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I want to make you aware of a situation that I experienced with my daughters new 2022 Tiguan VIN [XXX]. We were driving in very windy conditions with light rain. I lost temporary control of the vehicle. There did not seem to be enough water for hydroplaning although that's what it felt like. This SUV was very difficult to regain control of despite only going 60 mph when the loss of control occurred. I am an experienced driver that spent most of my career in sales. I drive a lot in the worst of conditions and traffic. I could barley keep this vehicle on the road. That night on the news we saw a report of a meteorologist student that was killed due to an accident caused by hydroplaning. Guess what type of vehicle, VW Tiguan. Not feeling it was a safe vehicle for our daughter to continue to drive, we traded it in. We received a recall notice from VW. A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash. This could very well be what occurred. Or possibly the auto braking system kicked in without cause. The torch during braking was strong enough to make everyone in the car sore for a few days. Thankfully we did not hit any other vehicles on the road around us. We went back to the VW dealership where we purchased the vehicle from to trade in or sell back the vehicle. We suffered a great financial loss for trading in this new vehicle to Subaru. Well worth it for to protect the safety of our daughter. The issues with the Tiguan's' needs to be looked into closely because on a busy highway at 60mph if my daughter would have been driving the outcome I believe would have been much worse. Very scary! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Sep 2022 | VISIBILITY/WIPER | The windshield on my 2022 Tiguan randomly cracked one day with no points of impact along the crackIt's about three and a half feet long it takes up about 85% of the windshield. It really affects my visibility as it makes the lines on the road appear in two different places on either side of the crack. After contacting insurance and getting an appointment to get the glass replaced I was told by several windshield repair shops including Safelite and the VW dealership that the part is on National back order indefinitely and they cannot provide a replacement part at this time. I am not the only one this has happened to I will provide links to other accounts of the same thing happening on the same car. https://globalnews.ca/news/9061769/alberta-volkswagen-driver-unsafe-vehicle/ https://www.mytiguan.com/threads/cracked-windshield-frustration.54677/ The car is not safe to drive due to the lack of visibility on the road as well as the compromise structural Integrity in case of a front-end Collision. I have contacted Volkswagen of America with no success as they have told me to wait for the part there's nothing they can do. I live in California and it is illegal to drive with a cracked windshield especially one that is as cracked as mine. I feel as though I'm paying high payments for a vehicle I cannot drive and feel as if I have been robbed. Please help. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN,FUEL/PROPULSION SYSTEM | When cold, after putting in drive, vehicle will feel like it stalls suddenly then "catches up" and very quickly accelerates. This only happens when the engine is cold and has been sitting for 6-8 hours or more. Concerned about pulling in to traffic especially in the mornings as I live on a busy road. | Crash: No Fire: No | Unknown |