Complaint volume
246 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Volkswagen Tiguan Complaints
246 consumer-submitted complaints on record for the 2022 Volkswagen Tiguan, grouped by component category.
246 Total complaints
3 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 14 complaints, with an average reported failure mileage of 28,886 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Volkswagen Tiguan complaints?
3 Crash
0 Fire
5 Injury
0 Fatality
2 Towed
2 Medical attention
What are the most common 2022 Volkswagen Tiguan complaint categories?
ENGINE 47
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 12
ENGINE,FUEL/PROPULSION SYSTEM 11
LANE DEPARTURE 9
POWER TRAIN,ENGINE 8
VISIBILITY/WIPER 8
POWER TRAIN 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
UNKNOWN OR OTHER,ENGINE 7
246 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | POWER TRAIN,ENGINE | From a cold start even with warming up the car, I can only drive so many feet before the car begins to hesitate as I proceed. It is as if the transmission cannot respond to the petal. At 25k miles, it is persistently getting worse and will visibly hop as I proceed. Then the transmission will finally remember how to drive and it won’t do it again until it sits for awhile. I make a left turn from my road where the cars are going 55mph. It’s an accident waiting to happen. Furthermore, it is the same problem that Volkswagen has been having for the previous years. The dealership claims this is what they do. Also that it’s normal for my low oil light to come on in between oil changes! | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | 2022 VOLKSWAGON TIGUAN- Consumer states "Approximately (6) months after purchase. I began having trouble with software module I took my vehicle back to the dealer for repairs on 11-29-2022 with one attempt but, to this date, the dealer has been unable to correct the problem. Attached is a copy of the repair order which document the dealership's attempt to repair my vehicle. This problem software module replacement (substantially impairs the use and value of my new vehicle) or creates a serious hazard.) Therefore, if you and/or your dealer are unable to correct this problem, I will expect you to REPLACE OR REPURCHASE) the vehicle pursuant to annotated. Please contact me on receipt of this letter to arrange a mutually convenient date and time for you to have an opportunity to inspect my vehicle and make necessary repairs." | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Cylinder #2 Misfire, Multiple Misfires. Codes P030200 and P030000 after car sat idle for 20 minutes. Dealer unable to recreate issue. Stating “bad gas” because they are unable to figure it out. Taking it to separate dealership for investigation/second opinion. Car is filled at same Shell gas station and has been for the past year. Bad gas is just not true. Several owners experiencing same issue and injector harness is being replaced. Please investigate. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN,VEHICLE SPEED CONTROL | When engine is cold, the transmission hesitates/stutters and then slams into gear. After a couple of minutes of driving, the issue stops. Turning the auto start/stop off does not have an impact on the hesitation/stuttering. This is a safety issue. Dealership claims they cannot replicate and no issues on computer diagnostics. Issue has been on going since it was purchased. | Crash: No Fire: No | Unknown |
| Jun 2023 | VEHICLE SPEED CONTROL | The acceleration of my vehicle has failed several times. The first major incident was when I was driving home across Main St and attempted to go on green as the stoplight changed. Initially, the car jerked and coasted a little bit but after several attempts to press the gas, it still did not go. Shortly after on 04/16/2023, I set up an appointment for my vehicle to be serviced on 05/01/2023 (this was the earliest appointment at the time). I also called Tom Bush Volkswagen in Jacksonville, FL to ensure I was scheduled for the right service and that this wasn't a user error. On 05/01/2023, I took my vehicle to be serviced and picked it up near closing. The technician I spoke to stated there were no issues found and the vehicle is "operating as it is designed to". I asked the technician what should I do in the future because I was sitting at a stop light and the vehicle did not move, even with my foot on the floor. He asked what kind of car I drove before and told me the computerized system in my car took a few minutes to communicate with the rest of my car for it to accelerate. He then proceeded to tell me that if it continues to happen to keep track and maybe get a video of the occurrence. I purchased this car new off the lot in August 2022 and started having this issue around 10000 miles. Yesterday this happened again in the parking lot, causing the car to jerk profusely. I'm afraid this issue will cause me to have an accident before there is a resolution. Both times of these occurrences happened when my minor child was in the vehicle. When this happens I have no control over the acceleration of the car and when it goes. I typically don't move the car for a while after this because I'm afraid it will happen on a busy road. I noticed the car displayed an icon for a while after the most recent incident. I will upload a picture. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My 2022 VW Tiguan 2.0T has delayed acceleration, hesitation, and often bangs into gear at start up. This issue can easily cause an accident when merging into traffic due the lack of reliable acceleration. I have had the vehicle to the dealer and they have found no problem. However, when pressed about internet reports of such problems with the 8 speed transmission they do acknowledge they have heard similar reports. They note there are no repair solutions from VW. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE | . The "travel assist not available" alert goes off intermittently while driving for over a year now, sometimes 15-20 times in the span of 10 minutes which also makes a loud noise that cannot be disabled and is causes me to be startled and distracted while driving - nearly resulting in wrecks multiple times. I have taken the car to the dealership many times to resolve this - only for them to tell me they "can't find the issue" and sending me off to drive an unsafe car. Finally on the last visit they discovered the steering column needs replaced but that is backorder and has no estimate for arrival. In addition to this - The entire "infotainment system" will stop working intermittently, sometimes for days at a time, meaning that the backup camera and driving modes cannot be adjusted at all because the screen is black and will not even power on. I have attempted to reset it as instructed with no success as there is not even power to the system. None of the safety features on the car work correctly or are able to be used - the lane/ travel assist features have not functioned properly since around 5,000 miles and everything else has gone downhill from there. I have attempted to resolve these issues with the dealership various times and have not once been presented with a resolution that actually solved the issue. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | Today I loaded my son in his car seat, then put my purse in the front passenger sear, and walked to the driver side to get in and found my doors locked. My car was not turned on. Since buying the car in august I have never had this issue. Inside the car was my purse which held my key and cell phone. My son was stuck in a hot car for nearly 20 minute panicking while I asked a stranger to call the police and eventually downloaded the VW app on a strangers phone to use the VW app to unlock the car. I called the dealer and they told me the car shouldn’t lock when the keys are inside and the car is off. However they didn’t offer me a solution. Thank goodness for the stranger. By the time I got my son out of the car he was drenched in sweat. If I wasn’t in a populated area this could have been so much worse. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2023 | POWER TRAIN | The transmission has frequent but not consistent issues in shifting, mainly after a cold start and within the first few minutes of driving. However, starting the engine and letting it warm up before driving has not completely resolved the issue. The issue is when trying to accelerate onto a main roadway, the power will drop off for a few seconds then engage again, and drop off for a few seconds, before stabilizing and providing consistent power. Since it is random when it happens, you are pulling into traffic and this happens, you are at risk of being hit by oncoming traffic since you cannot accelerate as you planned. It can also cause you to overcompensate and push on the gas harder, and when it engages you are accelerating harder and faster than you planned. I have contacted two Volkswagen dealers and they have told me that it is a learned transmission and resetting it may help (but this problem has been an issue since purchasing the vehicle), another told me to give it more time to warm up but if there are no warning lights on the dash they will not be able to fix anything or cover under warranty. It has not been inspected by the dealer because they say there is nothing to inspect without a warning light. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | amplifier sent out cyclical (~.5sec) full-range MAX voltage to every speaker. Nothing like dam near heart attack... 1. Hitting the HU power button (once) did not resolve - maybe a full infotainment shutdown (push and hold) would have resolved - but not confident as next step did not resolve either... 2. Shut down car did not resolve as I guess the amp still has power until the delayed power off cycle is complete..? 4. Pushing key fob button didn't work 5. disconecting bluetooth from phone didn't work. 6. Ultimately, had to disconnect the battery as the fastest resolution I knew would work to try and prevent further damage to the speakers (or anything else). I have video, but can't download for some reason. This has happened 5 times, I have video's of 3 of them. It is very scary not only to me, but people driving around me since the sound is so loud. It almost sounds like gunfire. I have had to pull over because it is painful to stay inside the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2023 | POWER TRAIN | Vehicle hesitates badly after a cold start, sometime several times before it goes away. I'm afraid I'll get hit pulling into traffic if not able to accelerate. No warning lamp, checked for fault codes, none stored. have tried several types of fuel as well as adding VW fuel treatment to resolve the issue. nothing has worked so far. The issue happens every time I start the car cold. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When car is out in reverse the backup camera will sometimes not display on the media console. Instead the media console will shut down and restart while the car is in reverse. This is a safety issue as cameras help view the rear of the vehicle. There was no warning lights given before media display shut off. Car was 11months old when issue started. Appears to be worse when it’s cold outside. | Crash: No Fire: No | Unknown |
| Apr 2023 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I have owned the vehicle since October 2022, currently ~4,400 miles. During second week of ownership, backup camera was blank upon startup and placing vehicle into reverse. A system reboot solved the issue, but several reboots have been required in subsequent months. Common that audio doesn't initiate (from any source) as well. Second issue - cold-engine acceleration is borderline dangerous as the vehicle can seem to bog down then lurch with sudden acceleration. After engine warms, this does not occur. Third issue - during straight-line driving, car sometimes changes gears for no apparent reason - sometimes not smoothly. Downshifting can skip gears far too often. Final issue - safety sensors (collision warning) have activated at least twice since owning (6 months) for no reason - looks like 'red space invader' in center of dash and loud chime comes on as well. | Crash: No Fire: No | Unknown |
| Apr 2023 | AIR BAGS | The contact owns a 2022 Volkswagen Tiguan. The contact stated that the air bag warning light illuminated without a passenger seated in the seat. Additionally, there was an audible sound heard. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Mar 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION | When unlocking the car the speakers will play a constant loud thud sound at max volume. The infotainment system will seize. Additionally, the sound system may play no sound from the speakers at all. The vehicle must be allowed to completely turn off in order to be fixed. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,LANE DEPARTURE | Got the car back from the shop still having same issue. The lane keep assist keep malfunctioning. Dealership is stating the have to order a whole new steering wheel second time in the shop for the same issue. The car also jars to the right when lane keep assist comes on. | Crash: No Fire: No | Unknown |
| Mar 2023 | STEERING,WHEELS,UNKNOWN OR OTHER | I purchased this vehicle in June 2022 VW of Orlando North Florida. I had issues with salesperson [XXX] as he caught himself in lies. Anyway, my vehicle has 5,000 miles I keep in excellent condition I was going to detail and add some wheel options when I observed all 4 tires on this vehicle do not match. 3 are scorpions and 1 is Pirelli. Which means unbeknownst to me I’ve been driving this new Tiguan and suv with different tires. I was always aware especially vehicles awd should be fitted with the same tires. This is a violation, a safety hazard. I contacted VW of America, Vw Orlando and others I will take this incident complaint all the way to the President if I have to When I purchased this vehicle I was charged for ventilated front seats which was included in the car cost. A disclaimer read they are not installed even though there are buttons. The took off $200 I’m not a mathematician but a 2,000 option not connected with a $200 credit appears they made 1800 extra off me. I want this investigated, as a former law officer I know this is illegal and a very bad safety issue especially regarding the mismatched tires [XXX]. It appears this dealership is selling cars with dangerous tires what else did they cheat on. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE,FUEL/PROPULSION SYSTEM | When the car engine is cold, upon first acceleration, the car hesitates badly and has the tendency to lunge forward. It feels like it may stall. When I say cold, I mean when the engine has cooled down. This does not have to do with outside temperature. It happens when it's warm outside as well and the engine has cooled down. This issue appeared when I first took ownership of the vehicle in July of 2022. This poses a serious injury risk when making turns with oncoming traffic. It hesitates to the point that oncoming traffic may hit my vehicle if there isn't enough room for them to stop in time. The vehicle was inspected by the dealer and they were able to recreate the issue. Unfortunately, they said this is a known issue and they can't do anything about it. Diagnostics did not report any failure codes and the car computer firmware is up to date. I am fearful for my life and whoever is in my vehicle. Please look into this issue. I've done some research and found other VW Tiguan owners who are experiencing the same hesitation and were told by the dealer as well that they can't fix the problem. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | While driving, the speakers suddenly started blaring a persistent noise at full volume. It nearly caused me to run the car off the road. I had to cover my ears while trying to find a place to safely pull the car off the road all while trying to plug my ears. Turning off the radio didn't stop the noise. Turning off the car and opening the door didn't stop the noise either. The noise finally stopped after the car had been sitting turned off for about a minute. My ears were ringing when I got out of the car. All in all, an extremely unsafe situation in the middle of the highway. Searching online later, I came across forum posts of other drivers with the same car experiencing the same issue. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | At 13k miles the vehicle started saying travel assistant is unavailable and constantly beeping. I went in the VW Camelback to get it fix they had to order a part I bought it back today March 9th 2023 to get fixed had car all day they said it was steering module which they replace car still under warranty. As soon as I drove away the car popped up travel assist not working again and the car keep slamming in the brakes will driving. Taking it back to the shop yet again. | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | The car will not accelerate when cold, after it falls on it's nose when trying to accelerate, it then surges ahead. After the first few accelerations, it is fine. It is especially dangerous when we try to pull out of our home onto the busy street where we live. This has been an issue sine we bought the car and it seems to get worse with time. The dealer has tried to correct this problem with no success. The first time they said the could not duplicate he problem, the second time they said they adjusted the transmission, that made it worse. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN | Tiguan hesitates/bogs down while accelerating when cold - particularly while turning. Also noticed non-responsive acceleration with a warm engine while turning left across traffic several times. Unnerving behavior -- as it doesn't happen with any predictable frequency. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | UNKNOWN component/system. After starting the car and placing it in drive/ pressing down on the accelerator, there seems to be a problem with the car as it feels as if the car is hesitating or lurching forward. The problem will usually only persist for a mile or two before going away. It almost always happens when cold started, but has also occurred when am starting the car again after having driven it for some time. It is dangerous because if I turn into a lane or cross traffic and this incident occurs, it may result in an accident. No, it has not been confirmed by the dealer that I am aware of. I have brought the vehicle in twice to VW and have been told it is a "cruise control" system issue the first time. And the second time told that I should just "let the car warm up" and there were no issues detected. There are absolutely no warning lights or other warning systems that appeared when the problem first started. The problem started about 2 months after I purchased the car and has continued since then. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,LANE DEPARTURE | Unknown | Crash: No Fire: No | Unknown |
| Feb 2023 | VISIBILITY/WIPER | Windshield cracked from the driver side A pillar towards rear view mirror. The crack was about 18” in length and happened while parked at work. Windshield was facing the sun in the afternoon. The crack did cause a safety concern and was breaking federal and state DOT laws. | Crash: No Fire: No | Unknown |