Complaint volume
230 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
230 consumer-submitted complaints on record for the 2022 Volkswagen Tiguan, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
230 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 30,367 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
230 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | ELECTRICAL SYSTEM | The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, with the cellphone device was in the wireless charging station, the contact attempted to pick up the cell phone and the cell phone was hot to the touch. The contact stated that the vehicle was scheduled for a service appointment, the contact addressed the failure with the service mechanic. The contact stated that during the failure, the electrical system in the vehicle was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| Dec 2023 | POWER TRAIN,ENGINE | After a cold start, with the engine idling about 1100 rpm, the vehicle acceleration is spotty, lagging, hesitant, dangerous. There are no error codes that can be found and this condition is reported as normal. This condition is dangerous. If the engine is allowed to idle for 1-3 minutes until the rpm is reduced to 800-900 rpm, the vehicle accelerates as any other. The danger is that after starting the vehicle and driving, I have been in situations where, while leaving a parking lot or parking space, or my driveway, the vehicle hesitates while oncoming traffic is traveling normally and become irritated that they have to avoid a collision. Searching online, this appears to be a common issue with this family of vehicles. VW has an issue id or instance number 2072024/1 which suggests to check the ECM version and update as appropriate. Sadly, without either a diagnostic code in the computer(s) or a TSP associated with the VIN, I feel that I would waste my and a VW service dept's time. | Crash: No Fire: No | Unknown |
| Nov 2023 | ENGINE | Engine bucks and nearly stalls when accelerating mostly after cold start or if it’s been sitting for awhile. Will nearly stall when accelerating into an intersection even after it’s been driven for a block or two. Requires several minutes of driving before it will stop. Thought it was normal after reading all of the internet complaints, but definitely a safety situation. Wife doesn’t even like driving it due to this issue | Crash: No Fire: No | Unknown |
| Nov 2023 | STRUCTURE,VISIBILITY/WIPER | Windshield provided cracks super easily | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | Almost every day since we bought this brand new vehicle we have experienced a significant problem operating the vehicle. I’ll back out of my driveway and then once in the direction to move forward I push on the gas and the car won’t move. It basically jerks you forward a few times. Then maybe. Is fine sometimes it does this repeatedly. No warning lights or anything indicating their is a problem or what caused it. This is a very concerning problem. If I am pulling out to merge on to the Interstate and this happens I’ll most definitely end up with a collision. Took it to the dealership and they can’t recreate the issue so they report no problem with the Tiguan. Oddly if you simply Google this issue you’ll find many other Tiguan owners with the same problem! | Crash: No Fire: No | Unknown |
| Oct 2023 | FORWARD COLLISION AVOIDANCE | Reported to the dealer 2 times that the car will slam on brakes for no reason while driving down the road or highway. Last time the car behind almost ran into me. Dealer says it's not a problem even though many other models have recalls. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER,ENGINE | Oil light went on in May, 2023, at approximately 15K miles, then again in August 2023, at approximately 17,500 miles. Both times the oil was down 1 quart. We have been seeing smoke come out of the exhaust, intermittently. VW service department did a oil consumption test which resulted in the car burning just under a quart of oil after 600 miles. They said the car is functioning normally, but if it burned over a 1/2 quart of oil, they would do something, but not sure what they would do. They have not addressed the "smoke coming out of the exhaust" issue. | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN,ENGINE | The acceleration stalls and sometimes stops. Sometimes the Car has to be put in park and restarted. This stalling or lack of acceleration happens at stop signs, stop lights when I am accelerating and it does not want to go. Which when turning into on coming traffic is very scary if I am not able to get up and go. I feel very unsafe operating the vehicle when this occurs. The acceleration stalling happens intermittently and not just when the car is from a cold start. The dealership said they are aware of this issue and are hoping for an update to fix the problem. Meanwhile I have to deal with the uncertainty and feeling unsafe. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | The car lags when you first start it. It starts fine but then lags about 8 MPH . It is like it isn’t getting enough gas until it gets past 22-25 MPH. It is concerning that it doesn’t pick up speed. This happens daily and every time the car starts. | Crash: No Fire: No | Unknown |
| Sep 2023 | WHEELS,SERVICE BRAKES,ENGINE | I bought this brand new Tiguan in July 2022. The engine is either leaking or burning engine oil. I have the check engine oil level light on around every 2000-3000 miles. I had been to the dealer several times. They just inspect for leak and added engine oil. The problem still exist. The dealer stated that my car needs oil change every 10k miles. I am going back every 2-3 k miles for engine oil. There is something wrong with the engine. It is burning or consuming the engine oil. Another problem i have is the wheel or the brakes. When I was braking at above 60 miles per hours, there is a strong vibration on the wheel or brakes. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | This is a 2022 Volkswagon Tiguan. It is not my vehicle. I was hit on my bicycle by the driver of this vehicle on August 10, 2023. The driver turned left into me while i was proceeding straight. That piece in the photo on the hood impaled me and left me with a 2 larges puncture wounds in my thigh. It appears that there is something wrong with the material used on the hood of this vehicle since it was either my bike or clothing that i was wearing that cause the hood to collapse in this manner. | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Aug 2023 | ENGINE | This is an ongoing issue that occurs every time we drive the vehicle. The vehicle’s engine control software appears to have an issue, whereby the engine severely hesitates when attempting to accelerate from a stop. It’s bad enough that we worry the engine will stall, and we will be struck by oncoming vehicles. The issue generally only occurs when the engine has not yet reached operating temperature. Our VW has been at our dealership for months now, while we wait for a resolution. In the interim, the dealer gave us a free loaner, also a Tiguan (but it’s a 2023), and the loaner has the exact same issue. When pulling out from an intersection, I fear that someday the car will hesitate so bad that it causes an accident. I can only guess that the issue is with the software and not the fuel delivery system itself. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I've had a 2022 VW Tiguan SEL-Premium 4-Motion for about 1 week. It has approximately 23,000 miles on it. After a few days of problem free driving, the car displays a warning "Travel Assist Currently Not Available" upon startup and also while driving. The problem sometimes goes away on its own, other times it keeps warning the driver of an error with the system. I've seen in reoccur at least half a dozen times in one week. There is no way to fully disable this system to prevent the warning from occurring. I ran a scan of the error codes, and found code B17B8F2 to be the issue. I cleared the code and then it returned within 15 minutes. Research led me to find this is a very common problem. VW has issued their own TSB which can be found on this website. TSB transaction no. 2070207/1. It appears the entire steering wheel needs to be replaced to resolve this issue. In my mind, this should be a voluntary recall on all models affected by this problem. It appears this is a manufacturing defect but I've also seen that there is a huge backlog of steering wheels needed before parts can be installed to rectify the situation, leaving owners without a remedy to fix a distracting warning light and sound. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,LANE DEPARTURE | August 11,2023 went to dealer for oil change and Halodex fluid service at Napleton VW of Springfield, Missouri. Two hours later on drive from Springfield to Dallas, Texas outside Pryor, Oklahoma the following happened: In right hand lane on cruise at 72mph in 65mph, heard clunk in rear. Lost power and car began to slow down. Pulled over and Halodex fluid was spewing from under car. Car would not go into gear and move. Had vehicle towed to closest VW dealer Don Thornton of Tulsa, Oklahoma. Was determined rear differential failed. VW has not offered reason why a 2022 VW Tiguan SEL r-line premium with 49,000 miles approximately had a powertrain failure. In August of last year (12 months ago) we owned a 2017 VW Atlas SEL that had the same issue after an oil change and Halodex fluid service. A clunk was heard and grinding of gears. VW of Wichita, Kansas bought the car from us and put us in the 2022 Tiguan. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | Overhead console detached from the roof | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Ongoing issues with hesitation when accelerating from a stop. The car will feel like it has no power when pushing on the accelerator it may then jerk into gear and accelerate quickly or what feels like jerking in-between gears. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My VW hesitates when I step on the gas during first use. This condition will continue until the vehicle warms up. The hesitation will cause the vehicle to speed up very fast. It’s a safety risk when I enter traffic, either on a highway or on a local road. That’s because when I pullout in front of on coming traffic, the vehicle will not get up to speed in a timely matter and then it will speed up very quickly. It will hesitate and jerk back and forth. I’ve learn now that I can not pull out into traffic until I don’t see any oncoming traffic. The dealership is unable to repair because they are awaiting on a software update that VW is working on for the vehicle because I’m not the only one with the problem. No warning lamps or messages. It always happens when the vehicle is first started after sitting for several hours. It first appears a few months after I purchased the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM | When starting the car in the garage the automatic setting of the headlight switch activates the headlights to turn on. When out in the sunshine the dashboard brightness sometimes does not adjust to the daylight level when the headlights turn off, and the Daytime Running Lights activate, resulting in a very dim dash display. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | It does not accelerate when putting the gas petal all the way down at all or like a boom forward all of sudden. It's random when it's going to do it. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | When letting off the gas and then step on the gas again the transmission “slips” as if it does but know what gear it should be in. I have mentioned this to the dealership since shortly after I bought the car. I have messaged VW directly about this issue. The dealership told me it cannot be fixed unless there is a “code”. A brand new car should not drive like this. How do I get this fixed before it fails and ceases the engine. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | I am having a delay in acceleration on this car. Car hesitates badly. Feels like it just doesn’t want to go. And I have to be very careful when pulling out into traffic. Took it to dealership and they said there is no known fix for this issue, even though others have complained about the same problem. | Crash: No Fire: No | Unknown |
| Jul 2023 | STEERING,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION | Car was purchased new on 3 Oct 2022. I was at dealer on 17 Jul 2023 for the 5th time for issues with infotainment screen going black and/or freezing. Diagnosis revealed it needed another F5 computer chip (the 2nd replacement). In addition, I was informed I needed a new steering wheel. A few days later, lane departure and travel assist function would turn off/on spontaneously, frequently pulling me from my lane. As of 23 Jul 2023, the infotainment screen died. I no longer have a my backup camera which I rely on extensively. In addition, I lost my navigation, apple play, radio, phone charger. VW has no ETA for a replacement parts and stated a loaner was not included in my purchase warranty. I am investigating their buyback program, however that may take over 45 days. I DO NOT FEEL SAFE IN THIS VEHICLE. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE | The first and most pressing issue is the throttle lag. From a dead stop (red light/stop sign) the car will not accelerate when the gas pedal is depressed. It lags for a few seconds before lurching forward. I fell like I'm a candidate to get rear-ended. Today, after driving through a heavy rain storm, the throttle lag caused the car to barely move. Like at all. Fortunately this happened as I was pulling into my driveway. The car simply just BARELY made it home. The second issue is the incessant warning lights and bells that go off because of a lane departure assist error. It will go off 30 times in row, and the not at all. It's really hit or miss. But when it happens its very distracting. The dealership says they're aware of the problem, and to fix it requires replacing the steering wheel. Which is on perpetual back order. I've discussed both issues with the dealer. They're aware of both issues. They said that there's nothing that can be done about the throttle lag issue as that's just how the transmission is tuned. And they're also aware of the electrical gremlin. Just waiting for the steering wheel to come in...... | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE,FUEL/PROPULSION SYSTEM | Severe throttle lag. Has almost caused three accidents. When pulling into traffic there is a 1-2 second delay in acceleration after pressing the throttle. Seems to be worse in hot weather. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | As I was placing my infant in his carseat on the rear passenger side, my husband hit the ignition button inside the car to start the A/C and shut the driver door. Since he was not in the driver's seat, the vehicle's engine did not turn on, however power to the radio and dash was on. I shut my son's door and tried to open the front passenger and driver doors - all were locked. My key fob would not unlock any of the doors or the trunk. The VW app would not unlock the doors because it said the ignition was running and it would not allow me to turn off the vehicle from the app. I also tried to remote start the car from my key fob and the app. Meanwhile, my 8 month old was in the car on a 95 degree day without air conditioning. We had to call 911 to pry the doors open. MY SON COULD HAVE DIED if a police officer and tow truck were not already at the same rest stop where we were parked. | Crash: No Fire: No | Unknown |