Complaint volume
230 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
230 consumer-submitted complaints on record for the 2022 Volkswagen Tiguan, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
230 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 30,367 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
230 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | LANE DEPARTURE | Vehicle beeps non stop that the vehicle assist feature is unavailable. Multiple lights on the dash. Vehicle has been to the dealer 5 times to correct this issue and it remains not working. | Crash: No Fire: No | Unknown |
| Aug 2024 | VEHICLE SPEED CONTROL | The extreme acceleration delayed in responding. It has happened on a few occasions causing me to have to quickly brake the vehicle once it finally responds to avoid hitting any traffic in front of me, but one of the occasions was When I tried to make a left turn in an intersection, I pressed on the accelerator and the car moved forward very slightly then stopped and would not move forward, I attempted to get the car to move as cars were then headed straight towards me and I pressed all the way down on the accelerator, after a few seconds it finally responded and jumped forward just in time for the cars coming towards me not to hit my car. After this I immediately took it into the dealership, they confirmed this was a known issue with the Volkswagen Tiguans as well as some Atlas’ however this was an issue with the computer in the car and they had attempted to fix the issue with an update to the computer but had no success therefore they had no way to resolve the issue and we would just have to take the car back as is. This issue put my life, my kid and my unborn child at risk as it would not move, after the dealership confirmed they knew this was an issue with this particular type of vehicle and saying they had absolutely no fix for it so therefore they would do nothing for us is completely unacceptable and when we bought the car no one informed us of this issues so I am very concerned there are many more individuals facing the same safety risk driving this vehicle and I feel it too unsafe to drive until they have a resolution. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | After slowing down while driving, I pushed the gas pedal to continue with normal speed. Instead of picking up speed again, the RPM dropped, the car hesitated for a few seconds and than accelerated back to normal driving condition. In the meantime traffic was approaching from behind while I couldn't regain normal speed. Felt like I was stalled in yltraffic for a few seconds. Also, often while reversing from my driveway, than hitting D to go forward, the vehicle hesitates before it will move forward. I took it to the dealer . They could not duplicate the situation. | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,AIR BAGS,UNKNOWN OR OTHER | Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,ENGINE | Since, I've owned it (new), there has only been 1 other time (XXX) when I am stopped at a red light, I go to accelerate at the green light, and my car has completely turned off. Requiring me to turn on my emergency lights on, then placing my car in park, and restart the car. The second time this happened was on [XXX], which prompted me to take my car to the VW dealership in Rockville, MD. The dealership was unable to find or replicate the issue so they sent me home with no plan. I have also experienced radio issues, namely that it just stops working or won't turn on at all. The screen freezes and I cannot reboot my screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | The engine stumbles. It performs unexpectedly just when you need power, and it's not there. Feel unsafe when making left turns and the engine lurks and lurches and does not transmit power making the left turn into traffic very unsafe. | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Since I purchased this vehicle new, there have been several persistent, and dangerous problems. I have repeatedly reported these to my local dealership, Larry Miller VW, in Lakewood, Colorado, and they have effectively ignored me. The first problem is with the steering column/lane assist functions. The failure light/beep for lane assist is frequently alarming, and the control of the steering changes depending on whether lane assist is "on" or "off" or malfunctioning. Sometimes the steering jolts severely in one direction. This is manifestly dangerous. The second problem is that the radio malfunctions in all manner of distracting and dangerous ways. The radio sometimes shuts off without warning and cannot be turned back on. Sometimes the sound remains "on" but the screen goes "black" so that you cannot read a map or make a selection from the control menu. Sometimes the radio alarms that the driver is about to hit an object in front or in back of the vehicle, when there is no object anywhere around. This is very dangerous because the alarm is loud and the brakes are applied if the car believes an object is near. I have videos of these problems occurring. There is no specific date as these problems have been happening since I purchased the car new, until today, 7/10/24. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | An issue occurs intermittently when accelerating from a stop/at low speeds. When pressing the gas pedal, there is approximately a 3-4 second delay before the engine kicks in. Theres is no acceleration during those 3-4 seconds and suddenly, the engine will jolt you forward. This presents a safety issue when pulling out on to a street and this vehicle will not move forward. There have been 2 instances where I have almost gotten hit/involved with road rage due to this issue. | Crash: No Fire: No | Unknown |
| Jun 2024 | VISIBILITY/WIPER | Windshield spontaneously cracked. No previous chip or crack. Temperature was about 72. Car was not being driven | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | The air conditioning in my Tiguan failed while I was driving from Michigan to Florida through Tennessee. I could hear the system running, but no air was coming out at all.The outside temperature was 94F and I had to drive with no AC with new (year and a half old)Tiguan !!!!!! | Crash: No Fire: No | Unknown |
| Jun 2024 | VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Travel assist goes on and off at random times . The wipers turn on and off by themselves. Also the front collision warning light comes on randomly.. what should I be doing with this vehicle… I’ve read many reviews that other people have the same issues. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, he observed excessive smoke coming from the exhaust pipes. The low oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve steam seals. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the fuel vapor leak detection pump. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 1,000. | Crash: No Fire: No | 1,000 |
| May 2024 | POWER TRAIN,ENGINE | Crankshaft vent valve clogged and failed, causing overpressurization and oil leaks. Caused the oil pan to crack and upper timing cover to leak per the inspection at Volkswagen. I was driving, going 63mph when it said max engine speed 3000RPM and a light that said EPC started flashing along with the engine light. I turned off cruise control and began to go towards the shoulder and it shuddered and a large white plumb of smoke came out of it. It wouldn't speed up at all while I was getting over. I had it towed to my home. My husband noticed oil all over the bottom and back of my car. My dipstick had no oil on it at all. We towed it Tuesday morning to Volkswagen. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | My vehicle low oil light cane on and I had just had the oil changed less than 2,000 miles. Took it to local dealership, they stated 2 seals needed to be replaced, they replaced them and stated I should be good but check the oil every so often to make sure. 500 miles goes by I need at least 1 qt of oil, took it back to dealership now they say I need a whole new Head and it is a common problem. They have done about 3-4 in 2024! I feel like that's a safety concern but they don't. | Crash: No Fire: No | Unknown |
| Apr 2024 | LANE DEPARTURE | Travel Assist comes on and off multiple times while driving. is this going to cause an accident? | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | This random, but highly dangerous issue has never been able to be replicated by dealers or myself, but it’s extremely dangerous when it occurs. Occasionally, the car’s speakers will emit a max voltage popping sound that repeats like the sound of a helicopter’s rotors. This sound occurs seemingly at random, and it can happen while the car is moving or not. It’s occurred 6 times since I purchased the car in December 2022. The debilitating sound only stops once the car has been off and all of its systems powered down for about 5 minutes, making it impossible to operate. After some review of forums about this make and model, this is seemingly something that has been reported and never addressed in a recall or anything. Without being able to replicate it, it’s seemingly unable to be addressed by dealers, and I don’t think their knowledge of the car’s audio electronics preclude any sort of troubleshooting. It seems to occur when CarPlay is connected, but it’s created one of the scariest driving experiences and gives me constant fear that it will happen at random and with my young child in the car (which it has before). This needs to be investigated. I have video of three different instances, but the upload feature will not allow for those file types. Would like to follow up, if possible. Thank you. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | The navigation system places my car blocks and miles away from the actual location while driving it. This has caused the navigation to direct me in random directions, which is very dangerous and distracting, especially on the highway. It’s also an issue in relation to the emergency response system, since it places me in inaccurate locations in the event of an accident. I contacted the dealership about it last year and took my car in twice between October and November then three more times in January and February. They replaced the infotainment system, several modules, and the antenna without success. VW corporate and one of their case manager was involved starting in January. I received a call from that case manager last week, and he said after all of the troubleshooting they can not repair the navigation issue. He said their technician estimated a repair might be available in 9-12 months. The case manager told me to call the dealership periodically to see if they have an update, and that I would not be contacted directly. My warranty expires in less than 12 months so I worry this issue will not get repaired in time. I’m also concerned about my safety if I’m in an accident since the GPS would place me in a much different location. I’ve attached a couple of photos but also have videos of the issue that I can share. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,LANE DEPARTURE | Travel assist warning alarm rings all the time. It has been inspected and the VW dealership said that I need a new steering wheel. Vehicle is available to be inspected at any time. The alarm is completely distracting while driving and that alone is a hazard. Also, with the alarm ringing so sporadically, there's no way to tell if there is a true hazard or not. Inspected by dealership in December 2023, determined that the steering wheel needs to be replaced due to faulty travel assist alarm. I was told the steering wheel is on back order. I found out this week that there is no projected replacement date available! It has not been inspected by anyone other than dealership. The travel assist alarm has been ringing like crazy since November 2023. This car should be recalled. I am paying insurance and a car note for a car that is not safe. My daughter refuses to drive my car even though she's insured on it, because the alarm scares her when she's driving. Please do something. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE,FUEL/PROPULSION SYSTEM | The car has a severe hesitation when accelerating from the stop. This hesitation is dangerous in regard that when you try to accelerate from a stop sign into traffic, the car can sluggishly bog down exposing you to oncoming traffic. The issue is more severe after cold start, but can happen anytime. Has caused me to pull out in front of traffic many times only to bog down and nearly be in an accident. | Crash: No Fire: No | Unknown |
| Feb 2024 | LANE DEPARTURE | The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving 30-35 MPH, the Lane Keep Assist was oversensing and attempted to steer the vehicle into traffic. The vehicle failed to recognize the lane markings and continued to steer over the highway lanes. While driving, the brake assist was engaged when a shadow was detected. The contact turned the features off. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a steering wheel replacement was needed. The vehicle was repaired. The contact stated that the GPS and digital dashboard crashed while driving at approximately 20 MPH and was reset independently. The vehicle was taken back to the same local dealer, where it was diagnosed that the multimedia unit needed to be replaced. The vehicle was repaired however, the GPS failure recurred. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 16,500. | Crash: No Fire: No | 16,500 |
| Jan 2024 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | The vehicle’s infotainment system automatically displays the rear view backup camera, as expected, when placed in reverse. However, this can be overridden by selecting the X in the upper right of the screen or by selecting another function such as the APP button. The only way to get the backup camera to display again is to put the car in a different gear/park and then back into reverse. Not being able to see in reverse puts anyone behind my vehicle at risk. There should not be a way to defeat the camera. | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | Vehicle has been using oil since it has approx 15k miles. Engine now has 35000 miles and uses all of its engine oil before its next sched maint. Have told dealer numerous times, oil consumption test revealed it uses .61 quarts per 1000 miles, but this is normal per VW. What !?!?. VW states to change oil every 10,000 miles, it will be gone and engine will have no oil remaining within the sched maint. Have also contacted VW directly. Also blows blue smoke at start up at times. Engine is junk. Vehicle will have cost over $1000 per mile to own. Dealer and VW keep telling us to just check oil, its normal. I also own a 2003 pontiac vibe with 220k miles, it doesn't do this! I used to be an ASE certified mechanic. This is NOT normal. Car also has the typical hesitation on cold acceleration that is common (look it up), I will file separate complaint. And now p2402 code for an emissions issue. Problems adding up fast and no help from VW or VW dealers. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle has hesitation during cold acceleration. If vehicle is started, pulled to end of short driveway, then go to accelerate onto road, vehicle hesitates and stumbles at times, not wanting to move properly and safely enter roadway. Tried accelerator pedal position reset and no change. This is a common VW Tiguan issue. No fix for it and dealer does not want to acknowledge that it exists. Simply looking on this site and a quick internet search will confirm it exists and is a common issue. And very well could be a significant safety issue when pulling into traffic. In addition, our tiguan also burns an excessive amount of engine oil with no repairs wanting to be made by VW and now has a p2402 code causing engine light to come on all the time. Numerous troubles that are adding up fast and no help or support from VW and its dealers. | Crash: No Fire: No | Unknown |
| Dec 2023 | ENGINE | Car uses lots of oil between oil changes 1 1/2 quart in between suggested change intervals | Crash: No Fire: No | Unknown |