Complaint volume
129 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
129 consumer-submitted complaints on record for the 2022 Volkswagen ID.4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
129 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, electrical system, exterior lighting. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 15 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 11 complaints, with an average reported failure mileage of 12,094 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
129 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2022 | ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION | The sensors for side assist and rear traffic alert are not functioning. The error message came on while driving, then the sensor stopped working immediately. This first occurred about 10 days after taking possession of the vehicle (late July). I scheduled service with the dealer to "fix" the problem, which they claimed was due to excess dirt around the sensors. Within a week of that service (late Aug/early Sept) the error message reappeared and the sensors stopped working again while driving. The sensors do not detect or warn about vehicles or objects in the blind spots. This is a brand new vehicle. One of the techs said they've heard of other customers complaining about different sensors. After searching online for similar issues, I found multiple, such as here: https://www.vwidtalk.com/threads/front-assist-stopped-working.7725/#post-135632 Like this post, I have not been able to get service again yet locally (they are "backed up") and VW of America has been somewhat dismissive of the concerns about these safety features not functioning on a new vehicle. | Crash: No Fire: No | Unknown |
| Sep 2022 | EXTERIOR LIGHTING,ELECTRICAL SYSTEM | Twice, upon starting the vehicle, the front panel said "Warning and information not available. Drive with greater care!". No speedometer, no headlights, no indication of charge left (mileage available for travel). Electric key fob did not open or lock door. I had to pull out the manual in the dark to read how to turn off engine, as it did not turn off in the normal fashion. The first time it happened, I hadn't realized the engine was still running, so I exited the car, and it locked me out with the engine running. Luckily the window was open enough for me to put my hand in and open the driver door. This is the third time into the dealer, the first time was a bad charging cable (though I don't know if that made the car short out, or if the car blew the cable). I've had the car a little over a month. | Crash: No Fire: No | Unknown |
| Aug 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving with the adaptive cruise control enabled at 60 mph, I entered a 65 mph speed zone, so I attempted to increase my speed setting pressing the “+” control a couple times on the steering wheel, which should added 2 to 10 mph to the current setting, depending upon how firmly I pressed (+1 for light, +5 for firm press). Instead, it increased to 100! As fast as this car is, it could have been well above the limit in seconds so I furiously hit the “-“ button until getting to 65, but the speedometer showed that the car was only going around 47 mph. Clearly, something was wrong, so for safety, I disabled the speed control entirely. After resuming a safe speed, I looked again at the display and realized the problem. The adaptive cruise control display had switched on its own to displaying the speed setting in kilometers per hour, while the speedometer continued to display in miles per hour. The danger here is that it caused confusion and minor panic while driving on a 65 mph highway. Thankfully, I kept my head and the traffic was light, so in the end, there was no damage done. Once off the highway and on a quiet street, I was able to capture a photo of the display. I tried turning the car off and on and rebooting the infotainment display, but neither corrected the problem. I found that going into settings and switching my preference for speed display from miles to kilometers, then back again resolved the issue. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM | The contact owns a 2022 Volkswagen ID.4. The contact stated while attempting to drive onto the highway the message "Electronic Sound. Please Drive With Greater Care" suddenly displayed and the vehicle would not accelerate when depressing the accelerator pedal. The contact stated upon restarting the vehicle several times, the vehicle operated as intended. While inspecting the vehicle later, the contact heard an abnormal humming sound coming from the front motor area. The contact restored the vehicle's electronic system back to the factory settings and the vehicle operated as intended. The vehicle was taken to an unknown local dealer where it was diagnosed that the front motor electrical power inverter was faulty and needed to be replaced but the part was not available. The manufacturer was notified of the failure. The failure mileage was 1,900. | Crash: No Fire: No | 1,900 |