Complaint volume
129 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Volkswagen ID.4 Complaints
129 consumer-submitted complaints on record for the 2022 Volkswagen ID.4, grouped by component category.
129 Total complaints
15 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, exterior lighting. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 11 complaints, with an average reported failure mileage of 12,094 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, exterior lighting?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Volkswagen ID.4 complaints?
15 Crash
1 Fire
8 Injury
0 Fatality
11 Towed
4 Medical attention
What are the most common 2022 Volkswagen ID.4 complaint categories?
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 9
EXTERIOR LIGHTING 5
STRUCTURE 5
TIRES 5
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 5
ELECTRICAL SYSTEM,STRUCTURE 4
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 4
FORWARD COLLISION AVOIDANCE 4
POWER TRAIN 4
129 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2023 | POWER TRAIN,LATCHES/LOCKS/LINKAGES | I have two issue One issue is -door sometimes hard to open , I have to roll the window down to open it from outside / it's electronic touch sensitive and I have to wear rubber gloves to open the door with force - it happens randomly on both passenger and driver side . 4 to 5 times the problem occurs second issue is the car loosing power while driving and there is multiple errors on the screen and the car is slow to accelerate, and to drive it happened twice the on the first time I brought it to the dealership right away and they kept my car for 2 days and, they said it's clear to drive - it was approximately 6 K miles on the first incident. it happened again on about 8 K miles and I pull over to the shoulder then park and turn off my car , I waited few minutes, before turning on the car , then has power again after I took it to volkswagen on 9.5 K miles 2 weeks ago for routine maintenance 10K service and I mentioned that the loosing power happened again and they said they will keep my car overnight to find out then they said there is update or recall but I don't know if the update or recall is for that incident or something else , they said they did an update or recall on my car for full 1 day on top of the 10K miles routine. all incidents is mentioned to dealership when I take it for them the door handle and loosing power buy when I'm looking at the paperwork , it doesn't say that I brought the car there for that reason.. I wonder if they know the problem and don't know how to fix or they have different paperwork's or they are just ignoring... the tire that came with this car also is nail magnet, I waiting for Costco to schedule my tire replacement. with only 10K miles several flat tires already | Crash: No Fire: No | Unknown |
| May 2023 | POWER TRAIN,ELECTRICAL SYSTEM | I was driving in stop-and-go traffic on 5/3/23 and when I released my foot from the brake to gentle accelerate when traffic ahead of me moved, many error messages flashed on the dashboard and the vehicle did not move. The various errors included "travel assist not available", "forward collision warning not available", "vehicle should NOT be towed", "all wheel drive function is currently limited" and "electrical system warning, please service vehicle". When I pressed the accelerator, the car moved extremely slowly - less than 1mph. I put on my emergency flashers and attempted to move into the right lane and pull over to a safe location (extremely slowly with traffic honking and going around me). I tried turning the car off and turning it back on. Many error messages again, but the car did go a few more feet for me to turn onto a side street and park. At that point the car also started shaking/shuddering. I got out of the vehicle in a safe location and called a tow truck, and the vehicle was taken to the VW dealership. The next day, the service manager told me that they ran the fault codes and started a VW tech ticket and the problem was failure of the rear drive motor (the main motor of the car), which is currently being replaced. I also had a similar incident ~6 months ago where the car suddenly lost power while backing up in a parking garage. After about 10-15 minutes the electronic errors seemed to reset and the car drove normally, but I did take it to the dealership and At that time the control module was replaced. Suddenly losing power while driving is a safety issue because it could easily cause a rear end accident, and it is very difficult to even navigate to a safe location to pull over. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | The backup camera has stopped working. I called multiple dealerships that told me that VW has told them that this problem will be fixed with the next update but no ETA of the update release. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE | My instrument cluster and infotainment system went black while driving. This means that I had no access to my speedometer, which I believe is a safety issue. Additionally, I had no access to my range estimate or any other vehicle information. No backup camera, no lane assist, etc. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | All dash screens and middle infotainment screen went black. Drive/reverse/neutral indicator remained lit. All instrumentation was gone, no speed, Backup camera or odometer. The problem has not recurred or been reproduced. No warnings were given. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | The driver's door latch stopped working intermittently and then totally, so that to get to the driver's seat required entering from the passenger door. The dealer documented the issue January 24, 2023 but was unable to offer a solution or replacement because the part was backordered indefinitely. Subsequently the door latch began tumbling at random intervals while I was driving. Then it started unlatching while the car was stationary. Then it started unlatching while in motion when both my hands were on the steering wheel. On March 2, 2023 VW agreed to tow the car to the dealer since it agreed it was unsafe to drive. The car has been at the dealer ever since. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On March 8, 2023 our VW ID.4 (2022) became unsafe and un-drivable after we experienced several alarming malfunctions that threaten driver and passenger safety including: (1) driver door suddenly opening while driving, (2) driver trapped in vehicle as a result of the driver door failing to open (earlier that same day), (3) vehicle suddenly and immediately beginning to move on its own without pressing the accelerator as soon as it was placed in reverse. The dealership's service manager confirmed all of the above findings and further informed us that unintended forward acceleration was also observed by them during their testing of the vehicle. Any one of these issues would be cause for great concern but taken together they have shaken my confidence in the ID.4 as a safe, road-worthy vehicle within which I can transport my wife and child. No vehicle should ever exhibit these types of alarming safety defects let alone one driven for only 6 months with less than 3500 miles on the odometer. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | While driving, the driver door clicks as if someone is locking/unlocking the door and suddenly a warning appears that the driver door is not locked. Unlocked door is safety hazard to the driver and other passenger within the car, and passerby as it’s likely that the door might swing open suddenly. An appointment will be made with a dealer to investigate. When the door unlocks a warning light in the dash illuminates indicating that the door is unlocked. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | The right stop light has water inside! The dealer say it is normal and didn’t want to remplace! The vehicle shuts off several times when you are backing up to park. The dealer say it is normal too | Crash: No Fire: No | Unknown |
| Feb 2023 | SERVICE BRAKES | When pressing on the brake pedal while while the car is using ACC and slowing down for traffic ahead the car lessons the amount of regenerative braking applied. This dangerous situation occurs whenever added breaking is needed for slowing traffic beyond what the car is automatically applying for ACC. The reduction in vehicle breaking when depressing the pedal makes a collision more likely, and makes the car feel like it's lurching forward. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | My driver’s side door has had several odd behaviors. Initially, the door handle wouldn’t open the door when opening from the outside. This behavior is inconsistent. Sometimes the handle works from the outside, sometimes it doesn’t. After the behavior with the door handle started, I also had the door occasionally open itself while I was in the car. This tended to happen while stopped. It has happened once while I was driving slowly, repeatedly opening and closing the door to see if it wouldn’t stop opening itself (this one time the behavior was particularly stubborn). I door the car to the dealership when the door handle behavior started. They ordered a part and are supposed to get back to me. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | While driving on the highway at night in good conditions there were suddenly a large number error warning messages stating that the ADAS functions were no longer working. On checking the codes after the drive it appears that there was a temporary camera module failure. After leaving the car sitting overnight it began working correctly again. | Crash: No Fire: No | Unknown |
| Feb 2023 | EXTERIOR LIGHTING | There is a band or reduced brightness between the low beams and high beams leading to a worse lit section of the surroundings while drinving. This gap in light output appears to be a fault of the headlight design, unfortunately it is had to capture in a picture in the same way that it is apparent to the human eye. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | 2/14/23, Longmont Colorado snow storm roads snowcovered. Vehicle in Traction mode, all wheel drive. Exiting an inclined parking lot cars rear end started sliding to left, gently accelerated to correct. Yellow caution lights illuminated for all systems. No advanced driver assistance systems were working. Car was extremely difficult to drive, braking was severely restricted as was acceleration and cornering . I believe the computer system was overloaded, “confused” and shut down. I honestly don’t believe that I could have controlled the vehicle had I been driving any Colorado mountain pass. Managed to drive approximately 3 miles to home, but it was a scary experience. Facebook groups for ID-4, reported that when the computer crashes, to stop car, exit, lock and step away at least 50 feet for 5 minutes to reset. Not practical in a mountain blizzard! It was quite a surprise, as we have taken to snow covered Fair Grounds parking lot to determine how the car accelerates, brakes and turns in snow. Did donuts and figure eights and the computer never freaked out. I was not able to photograph cockpit screen because of conditions. Once key 50 feet away for 5 minutes it reset, again not very practical during a snowstorm had I been on Vail pass. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | We've taken the ID.4 in to the dealership three times for repairs. They have not been able to resolve it and have more or less said that it is a manufacturer defect. * The car does not connect to the internet. * The driver's console continues to go blank, very often loses all safety features, and generally acts oddly. We've realized that this mostly happens when the car travels over slight bumps or vibrations, which is basically every time we drive it. Warning signs on the driver's console will show loss of main safety features like Rear Traffic Alerts, Lane Assist, and Cruise Control. * The main driver console often goes blank. It recently blanked out for twenty to thirty minutes while driving on the freeway, making it impossible to know how fast I was going. This also happened in a school zone where children were present. * The back over camera often goes blank. There are children in our neighborhood and this makes backing out of our driveway unsafe. I've supplied Volkswagen with multiple videos of these occurrences, including to vwcustomercare@vw.com and safety@vw.com, and they have not resolved the issue. | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | Approaching traffic stopped. The VW slows down as the car in front of it. If the car immediatly in front changes lanes (gets out of the way) the VW engages in high acceleration despite the fact that the next vehicle in front (already seen by the system) is totally stopped with stop lights on and the traffic light is red. | Crash: No Fire: No | Unknown |
| Jan 2023 | SERVICE BRAKES | Was backing into my driveway and the brake pedal went hard and almost backed in to my garage. All kinds of warning starting popping on and a message appeared "Brake Booster is Limited". I only stopped the vehicle by pressing really hard but since I was already moving slow the vehicle came to a stop. If I would have been driving in regular traffic I would have never ben able to stop. Many system lights also came on and the vehicle is not drivable and I will have to get it towed to VW. The vehicle is only a month old with 1200 miles on it. | Crash: No Fire: No | Unknown |
| Dec 2022 | VEHICLE SPEED CONTROL | While driving on the highway the car suddenly slowed down refusing to go faster than 27mph. Regardless of how hard I pushed the accelerator. Very dangerous. Almost caused an accident. Continued for 10miles till trip ended. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | I was pulling onto a highway from a residential street when the ID.4 suddenly lost power and just about every warning imaginable popped up on the dash. The power loss was so sudden that it almost felt like hitting a curb. I was eventually able to get the car back up to speed but it accelerated very slowly. The dash flashed several warnings, including something about the electrical system, traction control system, AWD system, auto hold not available, ABS, lane keep and travel assist not available, forward collision not available, parking assist not available, and probably others I missed as well. I was able to get it back home and after letting it sit for about five minutes I turned it back on and everything seemed to work normally. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | UNKNOWN - My ID4 stalled with ALL errors appearing today (2nd time in 2 days). I was rolling to a stop at a light, around 10mph. The car errored out suddenly and I was stuck. The car could not move for 1-2 minutes. I had to attempt to turn on/off multiple times, put it into park then drive and park and drive until it would start moving again. I was lucky this happen at a stop light otherwise I would have been rear ended on the freeway, which cause extreme harm. The dealer checked the 12v and said it was fine. They do not have an appointment for another two months. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | Got in car, put foot on the brake and put it in gear. The car jumped forward and I had to press brakes with all my strength to keep it from accelerating to full “throttle”. It did the exact same when I put it in reverse. I turned the car off, got out, gave it a couple of minutes and tried two more times. It did the same thing every time. It is like the accelerator is pressed to the floor as soon as you put it in gear without you touching it. I almost hit my house due to the wheels being turned before the first try. I called a tow truck to take it to the dealer. I have only had the car for two weeks. The consumer stated that they discovered what the issue was and that they would like to cancel their complaint. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | Ever since I picked this car up I've noticed that it's been having constant electrical gremlins. Some days things will work some days things will not work. But the issue that I'm writing about is that earlier this week on a Monday I went to go to a local charger. When I was done charging about 10 minutes later I was pulling out of a parking lot and coasting to a stop to get on the main road. However even though I was pressing the brake pedal the car suddenly lurched forward and started accelerating. I arrested the acceleration with the brake pedal but found that it was firm and had to press even harder to get the car to come to a stop. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | Because all aspects of the cabin comfort are controlled through a visual screen, it's extremely dangerous to drive at night, or even sometimes during heavy daytime traffic. The car drives very well, but is quick, and taking one's eyes off the road even momentarily is risky. I've had several close calls already, and I am an older woman who drives conservatively. It's a struggle to find the defroster, or to turn on the heater, and I dare not change the radio station! | Crash: No Fire: No | Unknown |
| Oct 2022 | VISIBILITY/WIPER | This vehicle was recently purchased on 10/14/22 at Mission Bay Volkswagen. The dealership did not fill the window washer fluid reservoir with any fluid. I discovered this during a rainy day when I tried to clean the windshield due to low visibility. Multiple attempts were made to get the window sprayer to work without success. Once I arrived home, I opened the hood and checked the reservoir. Though it is difficult to see the bottom, it appears the car was delivered without any washer fluid. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | This occurred 4 separate times over the period of 30 days after purchase of car. While driving on the highway car suddenly lost engine power shifted into neutral and was unable to drive. In each circumstance requiring me to find a safe place to glide into without accelerator functioning. All manner of alerts popped up on the car and it would not restart unless I got out of the car with the key and reentered and the alerts would all be gone and car would resume normal functioning, | Crash: No Fire: No | Unknown |