Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | FORWARD COLLISION AVOIDANCE | While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely. | Crash: No Fire: No | Unknown |
| Jul 2023 | FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000. | Crash: No Fire: No | 9,000 |
| Jul 2023 | SERVICE BRAKES | This issue is pretty scary and I'm still shocked after a couple of hrs. Luckily no damage was caused but I couldn't stop thinking what will happen if I were on the highway. I was waiting for the red light, fully stopped, and waiting to get onto the highway. However, after 2-3 seconds, the car started to move. I was surprised, shocked and trying to stop the car in the meantime. However, the brake stops working and It seems to be very tight and I couldn't step on it to make it stop. Then I was able to turn right into a gas station(very lucky, no car on the right lane) and then I was able to switch to "P" to fully stop the car. I then called the Tesla road assistance and my car was towed and they're checking the issue now. Wanted to log this since this could be very very very DANGEROUS! | Crash: No Fire: No | Unknown |
| Jul 2023 | FORWARD COLLISION AVOIDANCE | When using Tesla's Cruise-Control, Traffic Aware Cruise Control or Enhanced Auto-Pilot the vehicle severely brakes without any reason. This happens every time the vehicle is taken on the highway. It is sometimes reproducible because it happens every single time at specific geographic locations. Most often it is not reproducible. On the highways it has put me in danger more than once. The vehicle would brake while going at 75mph and slow down rapidly all the way down to 45mph. Other vehicles following at safe distances have to veer away quickly or slam on their brakes to avoid an accident. Everyone inside the car experience a whiplash from their seat belts. I opened a service ticket with Tesla. I was told that they ran a remote diagnostics and found no hardware issue in the car. The ticket was closed by Tesla after they pointed out that Enhanced Auto Pilot is a Beta version. I gave them very specific examples of how to reproduce this issue. No on came to drive the car before closing the ticket. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS,WHEELS | My car met a major accident and the impact was so severe that it was total loss. The car was badly damaged from drive side and it skid at least 100 meters and it turn around And I am aware that Tesla has side airbags also but none of airbag were deployed I tried to contact Tesla support and report this issue but no one from Tesla gave proper Response . If you want I can share the pics of my car and claim details | Crash: Yes Fire: No Towed | Unknown |
| Jul 2023 | UNKNOWN OR OTHER | 2022 Tesla Model Y front aero shield bolts become loose and the aero shield becomes loose and becomes a safety hazard for other drivers. Tesla will not warranty part nor will claim responsibility for poor manufacturing & assembly. All Tesla models have this issue and it needs to be fixed. | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE,LATCHES/LOCKS/LINKAGES | I was driving on the highway and the frunk came off breaking the front shield. The frunk was still showing as closed on the computer, but the screws came off releasing the frunk. Luckily I was able to react appropriately and move the car to the shoulder of the highway but the incident could’ve caused death. Visibility was zero as the front shield was obstructed by the open frunk | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | Auto acceleration(forward) caused while parking and crashed into fence and utilities. Requested TESLA to diagonalize the cause of auto acceleration. Tesla couldn't handle my request well and they canceled and delayed my request, finally, they rejected my request as the car was salvaged. | Crash: No Fire: No | Unknown |
| Jul 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While using cruise control on the highway, the car suddenly decelerated twice. Each time the cruise control was set around 78mph, and it decelerated to approximately 70mph. No warnings were issued before, during, or after the decelerations— the car continued as if nothing had happened. | Crash: No Fire: No | Unknown |
| Jul 2023 | SEATS | Driver seat constantly moving forward and will not move or stay backwards. Every 20-30 seconds the seat will move/adjust on its own and we cannot move the seat back. The seat moving on its own and not allowing us to move it back to normal or regular driving position leaves us in an unsafe position putting our chest right up to the steering wheel because it keeps pushing the seat forward. There were no accidents that resulted from this thankfully, no message or warning lights or lamps. Just happened randomly out of no where and will not go back to normal driving position. | Crash: No Fire: No | Unknown |
| Jul 2023 | FORWARD COLLISION AVOIDANCE | Repeated phantom braking when using adaptive cruise control. This happened at least 10 times in one day and is a safety issue. Most recent software update seems to have made this problem worse not better. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | 2022 TESLA MODEL Y- Consumer sent in a copy of settle request sent originally to Tesla Corp. and a copy of proposed complaint document. Short summary of settlement doc is as followed: "To Whom it May Concern, Please regard this as my last and final attempt to resolve our disputes. I had previously directed Counsel to transmit a letter to you on January 6, 2023. That letter indicated my Revocation of Acceptance pursuant to the Uniform Commercial Code §2608 and notice of defect under the Lemon Law. You have neither responded or taken any action to investigate or make me whole, despite the vehicle having less than 3,000 miles on it, and thus being well within the scope of your warranty. As you are aware, the vehicle you sold me contains material manufacturing design and marketing defects, which I summarize here and in the attached proposed complaint, as follows: -The Vehicle has been contaminated with dangerous VOCs. Independent environmental testing has detected the presence of methl ethly ketone (72 ppbv), ethyl acetate (120 ppbv) and Methyl methacrylate (140 ppbv). This renders the vehicle unsafe to drive. These chemicals are industrial adhesives and solvents used in the manufacture of Tesla's products, and their use has been experimentally tested with fast charging lithium ion cells, specifically, the product I purchased. -The Vehicle does not meet purported manufacturer charging specifications as sold. The vehicle I purchased takes 48 hours to charge - far longer than the normal time represented to me both in terms of materials you posted online in addition to your sales staff. Moreover, the driving range is far shorter than what you purported it to be when the vehicle is sold. -The Software is defective. It freezes. It prevents me from actually shutting the car off. -The "Hands Free" feature is inherently dangerous. This feature does not truly let you drive "hands free". The driver can't merely touch the wheel. One has to jerk the wheel with sudden motion, and if one doesn't the car repeatedly beeps - startling both passengers and other motorists in a manner that would tend to cause a traffic accident. It is my obligation as a prospective Plaintiff to mitigate my damages. As such, I have not been driving the vehicle, but rather, I wish to return it to you for a full refund of all money and interest paid. and a complete and total rescission of my purchase contract from day one. Absent your acceptance of this resolution, I will have to file some prospective version of the attached proposed complaint and pursue all remedy available to me under the law, within thirty (30) days of this letter. Please advise as to whether you will be accepting a return of the vehicle and refunding all of my money, or whether I need to pursue a civil action returnable to New London Superior Court." | Crash: No Fire: No | Unknown |
| Jun 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | PHANTOM BRAKING issue at highway speeds with autopilot engaged. The car will harshly start braking suddenly on highway to a near complete stop. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | The driver seat's manual door opening latch does not open the door. That means in case of battery failure, fire or accident ( when the car 's battery is not working) driver cannot get out of the car from driver's seat. And from the design there is no manual door opening function in the back seats. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | My wife and I were on the highway 44 in the model Y travelling at around 79 miles an hour. There was no other vehicles close to us or in front of us. This was about 1:30 PM and there was no clouds in the sky. The autopilot had been engaged and for no reason, the car started to emergency brake. This was very scary since it was very abrupt and if another vehicle would have been following too close we would have been hit from behind causing damage and or causing death to us both. The vehicle has done this numerous times since we have owned it. It was reported to Tesla and I had a service scheduled to have them look at it. They claimed they looked at the logs and did not see any issues, which I find hard to believe, I asked for the logs and they refused to provide them to me. They claimed I would not understand them, although I explained that I am engineer and I have 25 years of experience with such things. Trust me, I can read a safety log! They claim they will fix with a software update, but when asked for an ECD or ETA they refused to give me that information. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | I have the latest software for FSD, 2023.7.20. I was driving North on 71 in Ohio, there are three lanes of traffic. I was in the right hand lane at the speed limit under FSD. There were no cars in front of me and no objects on the roadside. There were cars in front of me in the center and left hand lane. Suddenly the brakes were applied very hard, fortunately the SUV that was behind me was able to slow and move to the middle lane. The speed went from 70 to about 35. My wife, as the sole passenger will never ride in the car again. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | As I was walking up to my Tesla Model Y I used the tesla app on my phone to open my read hatch. The door opened as I approached, when I got to the car, Some how the rear hatch closed without touching the car button or the app, striking me on the head hard, causing a contusion to the top of my head. I have video from the car showing the incident, but can not upload below due to file type restriction | Crash: No Fire: No Injuries: 1 | Unknown |
| Jun 2023 | AIR BAGS,VEHICLE SPEED CONTROL | The contact rented from Turo a 2022 Tesla Model Y. The contact stated that while his daughter was driving at approximately 65-70 MPH in rainy weather, the contact's daughter released her foot from the accelerator pedal to decelerate; however, she lost control of the vehicle. The vehicle crashed into a guardrail and went into a ditch. The vehicle then inadvertently reversed onto the highway. The contact's daughter slammed her foot on the brake pedal, and the vehicle stopped immediately. No warning light was illuminated. No air bags were deployed. A police report was filed. The contact's daughter suffered body aches, and medical attention was received. The vehicle was towed to an unknown location. The contact was unaware if the vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Yesterday I drove 1 shift on UberX in chill mode, very carefully and tried to save as much energy as possible. Here’s what happened. I left the house with 100% charged 274 miles range not 303 advertised I track everywhere I go with Everlance GPS. After a couple rides, I noticed the cars augmented reality for auto pilot wasn’t seeing the environment properly and like usual the safety features were disabled, but I am unable to record it responsibly while driving my passenger on UberX not Uber black. When I got to a red light with no passenger, I recorded on my iPhone the Tesla failing to see about 35 to 40 vehicles over the course of 45 seconds and also fails to see a black man walking slowly across the crosswalk just 2 feet in front of the car but it can see cars 100 feet away. Meaning there is an intentional Blindspot that would be in the collision warning zone that the car is purposely not seeing because the car is hacked. Directly after that I picked up a man from his house who also has a model Y and brought him to the airport. He’s an augmented reality engineer that looks familiar to me from Tesla. Turns out someone stole his brand new model Y from tampa Tesla, and brought it to a chop shop and went on a joyride, destroying the alignment, which he was given a large check for. He said Tesla was able to provide all the problems with his car with no issue. I told him all the problems with my car. Tesla has refused to even acknowledge after a dozen service appointment. Then I told him I have 100,000 GB of dash cam footage and secret recordings of the service manager telling me if I submit the footage to the FBI they would refuse service. Well, they already are refusing service. Also I drive a lot of federal agents and military personnel. When I got home, the car couldn’t account for 70 missing miles and it’s charging at one quarter speed. I reset the car three times. Now I’m trying to submit this on my computer, but the Internet cut out! BUSTED! Shut down Tesla! | Crash: No Fire: No Medical attention | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,LANE DEPARTURE | A copy of this report is being submitted to the FBI, CIA, DOJ, my attorney and then I'm mailing it via USPS to my Attorney General [XXX] which responded to me about this car about a year ago saying she would investigate it. Yesterday my wife and I drove to Chevy and put a deposit on a new gasoline SUV. On the way back all the safety features disabled themselves and the car radio played "Break the Rules". Today I drove to Wawa to report my wife almost dying from being poisoned and on the way back the car in autopilot mode sped up towards an officer with his lights on and high visibility vest so I had to slam the brakes and move over at the last second and the Tesla didn't see the officer until he was 10 feet away and wrongly displayed the cops passenger door being open. I would NEVER drive towards an officer like that if I was in control of the car that's the faulty software. On my way back from Ford to the Mister Car Wash in Eustis to get the love bugs off the paint again I took the Tesla cam thumbdrive out, took out the micro sd from my dashcam, turned off my iPhone with the Tesla app on it and used autopilot to drive the scenic route to the carwash to avoid traffic. Then the car started playing the songs "Middle of the Ocean" which lyrics encourage you to drive your car into the ocean; then started playing "Swim Good" and then "Golddigger by Kanye West" the car disabled all its own safety features despite them still being turned on in the settings which would have allowed me to drive my Tesla off a CLIFF into LAKE EUSTIS just like that brain surgeon in California when his white Model Y drove him and his family off a cliff luckily they survived. I uploaded the video to my IG [XXX]which is currently banned for "using like increasing software" which is funny because I'm the only one that likes my posts but now I cant even like my own post. I have video evidence and screen recordings of everything I just said. As I type this the computer keeps stoppin INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Went on a 3,000 miles road trip and recorded countless bugs and safety issues. To keep this short and sweet because I’m pretty sure I’ve already broken the world record for DOT reports on a car without any intervention here’s some bullet points. 1. Car is falling extremely short of claimed mileage range. 2. Car refuses to charge or charges slow. 3. GPS is constantly wrong and sending me down dirt roads and trying to put me miles out of my way by giving wrong directions on purpose. 4. Car cannot switch lanes in Autopilot despite perfect visibility during night and day. 5. Car keeps slamming on the brakes with people behind me or in my blind spot for no apparent reason. 6. Car keeps telling me that charging stations are offline or unavailable and when I pull up it’s a bunch of lies and there are open spots and the car charges. 7. Whenever I pull up to a charger it ALWAYS happens to be the highest energy cost of the day. 8. Car sends me to wrong charging locations despite me selecting certain charging stations manually. 9. Car keeps making an awful scratching sound when music is paused or song changed. 10. Car keeps banning me from full self driving because the autopilot isn’t working properly even though I disabled FSD. 11. Car is constantly putting off a ton of heat to the point it raises my garage to over 100F. 12. Cars overheat protection mode doesn’t work properly and never has. 13. Car summon can’t make it 4 feet without side swiping the car next to it in the parking lot. 14. Car fails to see all emergency vehicles with or without lights on like a ghost car that doesn’t exist. 15. AC is inaccurate and is either not reaching temp and the AC is roaring so loud I can’t hear anything but the air moving or is so cold myself and passengers start shivering. 16. Charging takes twice as long as advertised and never charges advertised speed like 150-250kwh 17. Full self driving can’t drive me more than 2 minutes without trying to kill me so I disabled it. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Driving in Autopilot, the vehicle steered itself to the left into a barrier with no warning. | Crash: Yes Fire: No Towed | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | No manual door latch present on rear passenger doors. In event of emergency not able to open the rear doors manually. Manual safety cord located under sealed compartment, inaccessible without small screwdriver or special tool. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION | Drove to the carwash today a couple miles away to see if its just emergency vehicles the car doesn't see but its not seeing any vehicles in the right lane or passenger side of the car until they are about 150ft ahead of me. To clarify the cars vision system is NOT seeing ANY emergency vehicles (driver side, passenger side, ahead, behind, moving away, moving towards) like they don't even exist (invisible) and ALSO not seeing ANY vehicles approaching from the passenger side blind spot. Switched my IG to private, was tired of all the hecklers and people reporting me and NONE of the government agencies doing ANY of their responsibilities except trying to screw me over on made up charges LOL. I'll DM it to you on the NHTSA IG page. | Crash: No Fire: No | Unknown |
| Jun 2023 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I was driving on the highway with autopilot activated. There were no cars in front, beside or behind me. A car did come up behind me at a fast speed. My car suddenly started to brake (phantom braking). The car coming up behind me sped around me. There was no reason for the car to brake like that. | Crash: No Fire: No | Unknown |