Complaint volume
749 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
749 consumer-submitted complaints on record for the 2022 Tesla Model 3, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
749 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 52 crash reports, 3 fire reports, 27 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 56 complaints, with an average reported failure mileage of 14,263 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
749 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Traffic aware cruise control is dangerous to use. Automatically slams on brakes on 2 lane roads with large vehicles in oncoming lane. Brakes at the top of any sort of hill, brakes for shadows of overpasses on the highway. System is dangerous and has caused several situations where I would have been rear ended on 2 lane roads and larger highways. Recent road trip had almost a dozen phantom braking events on a one hour drive on a straight 2 lane road during the day. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,ELECTRICAL SYSTEM | I was driving on a two lane road using auto pilot. I was going 55mph when all of a sudden my car slammed on the brakes down to 32mph as a school bus approached us. There was no reason to brake. The school bus never entered my lane. If a car had been following me closely I would have been rear ended for a system malfunction. Very scary. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Cruise control is completely unusable on two lane roads. Automatic braking ensues every single time a car is in the opposite lane. Sometimes it only slows 5-10 mph but other times the car gives the warning for an imminent collision and tries to brake to zero. This is exceedingly dangerous on the highway when other cars are behind me. It generally functions fairly well on the interstate but it does happen occasionally there as well. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | The TACC (traffic aware cruise control) applies sudden, hard braking especially on two lane roads and almost always when meeting a large truck (semi-tractor trailer). This is commonly referred to as “Phantom Braking“. Drivers should be allowed to disable automatic braking while using cruise control on two lane roads. It is very dangerous in that it may cause a rear end collision. The cruise control as currently implemented in Teslas is unusable and without a doubt a safety hazard. I have experienced phantom braking events every time I have used cruise control on a two lane road. It will hard brake 9 out of 10 times it meets a large truck and sometimes when meeting small cars. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While traveling on a two lane highway while using Traffic Assist Cruise Control I have had several collision alarms and emergency braking situations that were severe enough to cause my unprepared wife to say that she could have gotten whiplash. Luckily there was no one following us closely enough to cause a rear end collision. I have notified Tesla and they said that since it is actually in beta that the system is working properly. With the software capabilities that Tesla has I feel that they should provide a workable basic cruise control that can be used. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Issue is consistent on 2 way lane roads but sometimes occurs on Highway roads going in the same direction. Whenever I travel with autopilot or cruise control if there is a semi-truck on the opposite lane driving towards me the car will slam on the brakes for no reason. This has also happened a few times on the highway when passing a semi-truck on the same flow of traffic as myself. This has not only terrified myself but also my family and other passengers. It makes this feature almost unusable. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Vehicle applies 100% braking sporadically when traveling at highway speeds on cruise control, causing loss of control and risk to vehicles behind it. It seems that the vehicle’s forward sensors mistakenly interpret an imminent collision and apply full braking force, without any potential collision risk present. This happens in all scenarios, single to multiple lane highways, dense traffic to no traffic. This is commonly referred to as “phantom braking”. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When using cruise control (TACC) with or without using lane centering (Autosteer), my vehicle will often brake suddenly (and harshly) for no reason at all. It's worse on undivided highways (with no median). I've noticed the phantom braking occurs most often when an oncoming tall vehicle (18-wheeler, RV/motor home) approaches, or I approach an underpass, or I approach a large shadow on the road (from a building or large tree). During a 90-mile trip last weekend, my car phantom braked almost a dozen times, sometimes severely. Fortunately, no one was following close to me. I feel this is a safety hazard and should be fixed. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Our Tesla is experiencing a Phantom Braking that appears to be a known issue. We drove the car from eastern KS to western CO and experienced multiple occurrences (more that 10) of unexpected braking while using either the adaptive cruise control or the auto pilot feature. The car would dramatically slow from 75 to perhaps 65 and then accelerate back to 75. My wife also takes the car to work on a 20 mile commute and she has also experienced this. I have not discussed this with Tesla Service yet, but have read many posts about this and that we should report. So....here it is! | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES | Phantom braking is real. The car slams on brakes randomly while in cruise control. So much so that I will not use cruise control when another car is behind me. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | I received my 2022 Tesla Dec. 3, 2021. I have experienced approx. 100 phantom braking incidents in roughy 3,000 mi. Driving. The system causes a loud alert and extreme braking which is extremely concerning while driving. This has happened in all conditions (daytime sunny, cloudy, night, etc.). Several camera warnings though I have cleaned them and alerts still happen. It happens on 2-lane roads more often than multi-lane highway. Happens at residential and highway speeds. The extreme braking could easily cause rear end collisions if traffic were close. As a driver the abrupt alerts and braking could cause driver errors. This is a “safety” feature which is extremely disruptive to drivers is in fact a safety issue in my opinion. The data below is the most recent incident and it happened 3-5 times in a 300 mile drive. Tesla Service cancelled an appointment to look at my car. In a chat exchange they deflected it as environmental, driver error, dirty cameras, etc. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | When the ADAS is active, during normal driving on a two-lane highway, where there is never any question of an obstruction in front of the car, the car unexpectedly and violently brakes; often the collision warning alarm sounds. This usually happens when the car meets traffic in the oncoming lane, but sometimes there's nothing else at all on the road. This is a new car (since January) and it has happened ever since I first used the ADAS. For example, last night, on a trip of about 50 miles it happened at least thirty times, nearly every time I met an oncoming vehicle of any size. Service personnel tell me this is normal behavior and they cannot do anything about it! The system is supposed to have switches to turn off the collision warming and braking so that it can be used as a normal cruise control, but setting the switches to off has no effect. This behavior is not only extremely annoying but also distracting for the driver and potentially hazardous when an inattentive driver is following closely. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The vehicle is having a very serious problem with phantom braking whenever the cruise control is engaged. The problem occurs randomly regardless of road conditions or traffic conditions. While driving at any speed with cruise control engaged the car with randomly brake hard and sound an alert. The road has always been clear of obstructions and debris. It will also engage braking abruptly when a large truck or bus is coming towards me in the opposite lane on a two lane road. At first I thought it was an anomaly. But now after 3400 miles of ownership I fear for my safety while driving because of the conduction. To the point that I have stopped using the cruise control and auto pilot because of the issue. Considering that autopilot was one of the main reasons for me to purchase the vehicle, it seems like I have been missled and sold a vehicle that is unsafe for public roads. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | My vehicle brakes suddenly when auto pilot is actuated for no reason. Often times, this is a very abrupt brake. This happens many times every time driven | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Autopilot and Traffic Aware Cruise Control systems are basically unusable on two lane highways. Almost every vehicle that passes on the opposite side of the road triggers an alarm, disengages Autopilot/TACC, and results in an abrupt, jarring deceleration. This occurred 10 times in a 160 mile trip, but would have happened many more times if I had not given up trying to use either system. Holding my foot on the accelerator for such a long drive was inconvenient, and the repeated sudden slow downs resulted in a strained, tired neck. It seems unethical for a $60,000 vehicle to lack basic cruise control capabilities. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Sunday, January 2nd, on the way back from Vegas back to Sacramento, on the highway with Lane assist driving, the car suddenly braked going from 70+ miles to almost a complete halt. I was able to steer it into the oncoming lane to avoid the pick up truck from hitting us from behind. The braking system again slowed the car down significantly a few more times on this trip and wee have not used this feature since. Car was bought on December 26th and we are fairly new owners of a Tesla. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | While driving on an undivided highway at night using either traffic aware cruise control or autosteer, about every minute the car would aggressively decelerate up to 15mph. Every time a car would pass in the other direction, the deceleration would be abrupt and would slow to ~10mph below the speed limit. This occurred at least 3 times within a ~7 minute window. The road was straight, unlit, with a 50mph speed limit, and was sufficiently wide to safely pass oncoming cars. Random deceleration with no oncoming cars would be less severe but frequent. I contacted Tesla about this and they confirmed these occurrences but stated it was in response to a curve in the road or a vehicle being detected. They claimed the system performed appropriately. Despite being alert, these decelerations are startling in the absence of visible explanation to the driver. If I was being tailgated, a rear end collision would have been highly probable. I owned a 2018 Tesla Model 3 and have driven the same road at night and never experienced this. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Every once in a while (once per 100-200 miles) I experience "phantom braking" when using Adaptive Cruise Control with Autosteering (not sure if Autosteering matters – I always use ACC with Autosteering together, so hard to tell). That is when ACC decides to quickly reduce speed significantly for no apparent reason (no cars or other obstacles in front). It could be dangerous as it could lead the car behind me to crash into me. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking, almost caused a car to rear end me. This was on a straight two lane road a tractor trailer was coming the other way. This has also happened on a right hand curve with smaller auto where the software thinks I'm going to run into the car even though I'm turning right into the curve. Very dangerous. Same thing happens with the forward collision warning. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When i drive on highway, it out blue slam brake several time i am not sure what trigger it. it was out blue from 70 mph to 50-60mph. i don't see anything around car to trigger phantom braking or brake. also on one lane highway, when semi truck or some car/trucks pass by me it slam really hard few time from 60 mph to 30 mph instant, some car almost hit my rear because of instant slam brake. I had to brake quick to undo it. it happen on cruise control only, also happen during auto pilot. the road was fine, other vechile wasn't going toward me. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The autopilot feature which keeps the car in it's lane and speeds up or brakes the vehicle based on its surroundings is not functioning properly. It slams on the brakes whenever a semi-truck or large vehicle is driving in the opposite lane on a two-lane road. Especially if there is a bend in the road. It thinks that a forward collision is going to take place. | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The car brakes SEVERELY on two lane highways when passing another car. Mainly occurs when passing semi trucks. It is going to get someone rear ended if this is not fixed. The cruise control is not usable. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | On multiple occasions, my car has slammed on the brakes while using adaptive cruise control when nothing is in front of my car. It’s concerning because drivers behind me have almost rear-ended me and have gotten road rage at me because they think that I am brake checking them. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving with cruise control on the car will suddenly apply brakes if it detects a car coming at me from the opposite lane. This is a safety hazard as the cars behind me would have no idea I would be stopping and poses a serious rear end threat. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | On a recent road trip while driving on highway 70 in CO and UT at speeds of around 70mph with Autopilot or Cruise Control engaged, the car phantom braked multiple times in response to nonexistent hazards on the road. Fortunately there were no cars nearby in both instances, as I am positive we would have gotten rear-ended in both situations (the car braked to around 40mph). These were both really scary scenarios and undermined my trust in those systems in the car, I have been hesitant to use them since | Crash: No Fire: No | Unknown |