Complaint volume
749 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
749 consumer-submitted complaints on record for the 2022 Tesla Model 3, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
749 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 52 crash reports, 3 fire reports, 27 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 56 complaints, with an average reported failure mileage of 14,263 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
749 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2022 | FORWARD COLLISION AVOIDANCE | The adaptive cruise control system (Autopilot) brakes even when there's no obstacle on the road, or if there's a truck on the opposite lane. This also triggered the forward collision warning system. If there was a vehicle behind me, this would've caused a crash | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model 3. The contact stated that while driving 75 MPH, the braking system erroneously activated causing the vehicle to abruptly stop. The contact indicated that prior to the braking system activating, an audible beeping noise was heard inside the cabin. Additionally, there was no vehicle or object nearby to cause the Forward Collision Avoidance system to be activated. The cause of the failure was not determined. The local service center was notified of the failure. The manufacturer was not contacted. The failure mileage was 1,800. | Crash: No Fire: No | 1,800 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | When driving in cruise control on a 4 lane highway (2 in each direction) the car automatically went into a hard brake, slowing down approximately 20 mph. The car returned to cruise control and 5-10 seconds later did the same thing again. There were no cars within roughly 1/4-1/2 mile in front of the vehicle, but there were cars heading in the other direction in the lanes traveling the opposite direction. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While using adaptive cruise control, the car suddenly braked on Interstate at 65 mph when no obvious obstruction was seen. There was one truck over 100 yards ahead in the slow lane. The braking occurred after I changed lanes to pass. There were no vehicles ahead in the passing lane. Despite a light rain, visibility was not overly affected. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | - Cruise control and Autopilot are causing rapid and unneeded emergency braking. This issue essentially renders the car unable to reliably use basic cruise control capabilities - Unneeded braking can cause an unintended rear collision by someone following behind the vehicle, also raises blood pressure of drivers and passengers in the car when braking happens violently and unnecessarily. - Issue hasn't been reproduced. But others I've spoke with are experiencing this on the Tesla Model 3 - The vehicle hasn't been inspected by anyone. - There is no warning audibly or visibly in the car. However the problem seems to occur when the car can't determine if an oncoming car or other obstacle is in the actual lane of the direction of travel or not. My guess is that this has to do with the vision system that's tied into autosteer and cruise control | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Just purchased a new Tesla Model 3 (long range) yesterday. On the drive home, I engaged the cruise control after the car reached its required calibration distance of 50 miles. Occasionally, but without warning, the car would automatically apply the brakes with no car or other visible obstruction ahead of me on a long straight road. The brakes were applied so firmly that the car would have come to a complete stop within 200-300 feet if I had not engaged the gas pedal to stop the braking action. The suddenness of the braking forced the car behind be (my wife, who was following at a safe distance) to aggressively brake in order not to rear-end me. This happened 3-4 more times during the 120-mile drive home, so I finally disengaged the cruise control and "manually" controlled the accelerator by foot for the last 20 miles of driving, without further incident. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving my husband's new Tesla on the highway for the first time, with adaptive cruise control on, there were two frightening incidents: 1) I was traveling in the left-most lane of a 3 lane highway (3 lanes in one direction) moderate traffic. I signaled my intention to change lanes, and started to migrate into the middle lane. There was an 18-wheeler in the right-most lane slightly ahead of me. The Tesla suddenly braked hard without warning. Either I or the Tesla also swerved back towards the leftmost lane (it happened very fast and I was panicked, so I'm not sure which of us initiated the swerve). The Tesla then seemed to recover from being "spooked", and accelerated back up to the set speed. 2) Later that day, I was traveling on a highway again, this time just two lanes in one direction. Traffic was light. The Tesla again braked suddenly, though there were no cars nearby, and then resumed speed. Additionally, when driving in moderate traffic in town, the Tesla let out loud alarms twice to alert me about cars it deemed I had not paid sufficient attention to as traffic slowed approaching a light. Cruise control was not on, and it did not brake, but it was startling. I usually drive a 2017 Volvo V60 with adaptive cruise and collision-avoidance technology, and it is MUCH less sensitive than the Tesla is. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Potential computer system/programming issue. TACC autopilot issue. Highly numerous amount of 'phantom braking' events, potentially could cause loss of vehicle control and/or rear end collision. Also, auto-dimming headlights issue, in that oncoming drivers could experience blinding high-beam lights due to the fact that the lights do not dim automatically until the oncoming vehicle is very close. This is potentially a high risk for auto accidents. Again, high amount of phantom braking!!! These issues are ongoing issues, and started upon delivery of my vehicle, new, in December 2021. Tesla service will not address these issues. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | While driving with the adaptive cruise control enabled or the autopilot enabled, the car will do a hard braking episode which may reduce the speed from 60mph to 40 mph about a fast as is possible without locking up the tires. This happens on four lane divided interstate driving as well as two lane undivided driving. In either type of driving, there may not be any traffic anywhere in site. The most common condition for the occurrence of the braking is while using the adaptive cruise control on a two lane highway and a large truck or farm vehicle approaches from the other direction while driving in the center of their lane. The car acts like it has detected a possible collision, annunciates the collision warning, and brakes hard. I am reporting this because it is obvious to me that this is a safety defect. If someone were following behind me, even at a range considered safe, the deceleration is fast enough to cause the car behind me to collide with me. These hard braking episodes will happen as many as 4 or 5 times in a full day of highway driving. Many smaller episodes of less dangerous braking occur throughout a full day of driving and I consider them annoyances. I received my new car in January of 2022 and have driven it 4300 miles. The car has exhibited this condition since the fist time I tried to use these features starting February 3, 2022. I will not use the cruise control or autopilot when passengers are in the car because it is very alarming to them when it happens. I now rarely use autopilot when I am alone because of the constant state of fear that an uncontrolled braking will happen which would cause an accident. I would be happy to share further information with you. I am aware of the investigation that you began last week looking into the phantom braking phenomenon for Tesla owners. From reading the Washington Post article on the subject and then various posts on Tesla forums, my experiences match the phantom braking descriptions. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Drive Unit inverter failed. Yes my safety and the safety of my passenger and drivers behind me was at risk Problem was confirmed by Tesla repair center. They diagnosed this as the problem. No accident happened so no police, insurance reps, etc. Warning lamps came up after the car stalled. Or at least that's when I noticed them. while I was driving the car started jerking and came to a complete stop in traffic. No warning, just stopped. It wouldn't start or roll or anything and I was blocking traffic until I could get Tesla Roadside service to tell me on the phone how to put it into Transport Mode to push it to the side. This took 2 hours. My safety was DEFINITELY at risk. If I had been travelling at a high speed, it could have been fatal. The dealer/service center said it's the failure of the rear drive unit inverter and it was a US made part by Tesla. Warnings showed up on the screen but after the call stalled. It is currently at the dealership being replaced but now I am afraid to drive it as I have lost confidence in the company. I really hope you put pressure on Tesla to correct this problem. It is terrifying. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Can’t believe there are a few hundred reports of phantom braking. This is essentially a standard feature of the car. Nearly every other highway drive using autopilot the car will hard brake for nothing. Most recently was Tuesday around 11pm on highway 91 between hartford and new haven, CT. In the right lane of the highway traveling at about 67 mph the car abruptly hit the brakes. I am accustomed to hovering my foot over the accelerator so was able to reengage and regain cruising speed. Luckily no car was behind me or anywher near me. There was no overpass, exit ramp, flashing lights or anything else obvious that might have caused the hard brake. I’ll not while I’m here that the auto brights feature is bizarre and potentially dangerous. Autopilot turns on the brights when there are no cars immeadiately in front and this can only be disabled per incident. When is it ever a good idea to have the brights on on a 3 lane highway during normal traffic hours? Annoying, sure, but could actually cause problems distracting or blinding other drivers | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | In a 90 minute stretch of 2 lane highway on the way home from vehicle delivery, the car “phantom braked” for every semi-truck and most taller pickups which were approaching in the oncoming lane. At least 100 times on this maiden voyage. This unwarranted hard braking is unacceptable and unsafe. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I had multiple episodes of phantom braking while at highway speeds on cruise control. Most were small taps on the brakes that I could feel. There was one instance of a sudden 20mph drop from 67mph to mid forties and a second similar one they also resulted in the alarm within the vehicle going off. There were no vehicles, pedestrians, or other objects in the road in front of me and no reason for the car to brake. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Good evening, we took delivery of our Model 3 just over a week ago and have a big concern with Autopilot. Over a dozen times thus far, the car disengages Autopilot and begins to brake. This is MUCH worse at night when approaching hills or other cars and is very unsafe, especially for the people behind us. Is there a feature I can turn out to improve this? Perhaps add STD Cruise w/no emergency braking? Help!!! | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | On multiple occasions in different environments the autopilot system has randomly braked/slowed to a dangerous level. This has occurred during city and freeway driving. It has not yet caused an accident, but I am now hesitant to use the feature in most situations. There is little consistency or understanding as to when or why this occurs. Please analyze the situation and require Tesla to remedy this problem. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds, the vehicle would independently downshift while in cruise control while passing semi-trucks driving in the opposite direction of traffic. The contact stated that while driving to work on one occasion, the failure occurred fourteen times. The contact stated that there was a beeping sound coming from the vehicle during the failure. The contact had called a service center where he was informed that the failure was normal vehicle operation. The vehicle was not diagnosed or repaired. The failure mileage was 0. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | While driving on the highway my car suddenly decelerated almost to a complete stop while going 60+ mph. It happened when I went under an overpass and there was a dark shadow on the road due to the overpass. It also happened when I was driving in the direction of the sunset which caused a big glare on the road. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | While driving down the freeway in auto-pilot this morning, I was in the middle lane and somebody in the right most lane put on their turn signal to indicate that they were planning on moving into my lane after I passed, but my car suddenly panic-stopped from 65 to almost zero all at once, and I almost got rear-ended. It completely scared me, and I disabled auto-pilot for the rest of my drive to work! My car’s only 5 days old, and I now have anxiety about its auto-pilot capabilities! | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Phantom braking when using either cruise control or auto pilot. This happens during the day and night. If there is a car on the other side of road, it will brake very hard. This happens on one lane highways or large freeways. It is extremely dangerous especially if you have another car behind you. It will go from 80 mph to 50 mph in one second. | Crash: No Fire: No | Unknown |
| Feb 2022 | STEERING,POWER TRAIN,VEHICLE SPEED CONTROL | this vehicle has regenerative braking. It used to have an option to reduce the regenerative braking but software updates removed it. During recent snow and ice, when letting off the accelerator pedal the regenerative braking kicks in and causes the vehicle to become unstable. If regenerative braking had a low setting this could prevent the vehicle from becoming unstable on snow and ice every time the accelerator pedal is let go. It is very un-nerving driving like this | Crash: No Fire: No | Unknown |
| Feb 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Just bought the car a few weeks ago. Have had several instances of phantom breaking. Can't drive down a residential street at 25mph as the cars parked along the side of the road cause the alarms to go off and the breaks apply themselves. Also happens when driving on 3 lane roads with a middle suicide lane and there is a truck parked in the middle lane suicide lane. The car will apply emergency braking just driving past the truck. Or past a school bus that is off the side of the road. Very irritating. My subaru has never done this. Multiple dates this has happened | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | My vehicle is experiencing a significant number of phantom braking events. The issue seems to be primarily contained to two way roads, more often when traffic is coming from the opposite direction, more often at night, going through intersections, at the crest of hills, and when there's no lead car in front of me in my lane. Without a lead car in my lane on 2 way country roads, it's not uncommon for the vehicle to rapidly decelerate, somewhere between 10-30 mph for around 3-10 seconds per instance, at least once per mile or so driven. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet. | Crash: No Fire: No | Unknown |