Complaint volume
741 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
741 consumer-submitted complaints on record for the 2022 Tesla Model 3, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
741 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 51 crash reports, 3 fire reports, 26 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 55 complaints, with an average reported failure mileage of 13,827 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
741 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2022 | FORWARD COLLISION AVOIDANCE | I was driving on the Interstate in Montana I-90 at 75 MPH using the adaptive cruise control when suddenly the car began full braking nearly resulting in my loss of control of the vehicle. I noticed no warning sounds or lights. Fortunately, there was no one immediately behind me or the car would have been rear-ended. It happened when the road was curving to the left and there was a tractor-trailer parked in the right breakdown lane. I suspect the car’s adaptive program assumed the parked truck was stopped on the road in front of me and applied the brakes. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | while driving from Arlington, VA to Haymarket, VA on Interstate 66, i was using Tesla Autopilot (adaptive cruise control) and experienced several instances of sudden braking for no obvious reason. Depending on the location, the car braked suddenly, without any warning, from 65 MPH to 42 MPH, again from 65 to 45, 65 to 38, and 65 to 49. In each case, I was driving in the right lane (of 4 lanes). In these cases, the cars in front of me were a long distance away, perhaps a quarter of a mile. There were no cars in the lane adjacent to me. The braking was sudden and severe, dropping form 65 to 42 in one second. This was both scary and dangerous. Twice there was a car behind me, following at a safe distance that had to swerve out of the right lane to avoid an accident. During this same drive, there were 2 other instances of braking that appeared to be correct: once while driving under an overpass and once in an area of construction where the extreme right part of my lane has a raised section that caused the car to tilt significantly. These 2 instances were what I would have expected. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving down a 2 lane, desert highway in California at about 60 mph, the cruise control cut out for no reason. There were no vehicles near me. This happened 3 or 4 times within an hour of driving time. When the cruise control cuts out and/or emergency braking occurs, my vehicle slows dramatically. There is a significant risk of a collision if there was a vehicle behind me due to my sudden, and unnecessary dramatic change in speed. Tesla has been notified via a bug report. Tesla says this is a known condition and may occur. I feel this is a safety issue and must be solved or have the traffic aware cruise control changed to a standard cruise control that requires driver action to be disengaged. | Crash: No Fire: No | Unknown |
| Jun 2022 | WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While backing out of my garage the car accelerated uncontrollably and climbed the curb of my driveway. I tried braking without any success. A message saying, to the best of my recollection, "Automatic Braking Disabled" appeared on the dashboard. After climbing the curb the vehicle came to a stop and "Hazard Lights" came on. There were less than 50 miles on the odometer at this time. After waiting for a few minutes I gently pulled the car off the curb and slowly drove it back into the garage. I discovered broken lug nut and what appeared to be its casing lying in the driveway. Tesla Service Center sent tow-truck to tow the vehicle away to its service center. I handed over the broken lug nut and and its casing to the Tesla Tow-Truck Person. While towing my car suffered even more damage as the passenger side front wheel became almost horizontal and it considerably damaged the front bumper. The photos of all these are uploaded with this incident report. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Three times in 15 minutes during my road trip, while driving in autopilot my car braked for no reason with no obstruction. Fortunately, no one was hurt or injured but it could have caused major issues if there was more traffic. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | In good weather, ample light, and with empty road ahead my new Tesla has braked hard while the adaptive cruise control (auto pilot) was on. This has happened on 3 lane highway and two lane (one lane each direction) roads 3+ times over the 750 miles I’ve put on the car. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking when cruise control activated and truck approaches on two-lane roads. Braking can be so hard that it can be dangerous and unanticipated. It happened virtually every time a truck (e.g., log truck, 18 wheeler) approached as I drove on Highway 99E from Corvallis to Monroe, OR on 22 June 2022. My remedies: Turn off cruise control, definitely keep hands on the wheel, and remain very aware. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH with the cruise control activated, the vehicle started to quickly decelerate independently. The vehicle slowed to approximately 60 MPH. The contact stated no warning light was illuminated. The vehicle then slowly returned to the cruising speed of 80 MPH. The contact stated that the independent braking became a recurring failure. The contact stated that the independent braking also occurred while the vehicle lane departure control was activated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 75-80 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900. The VIN was unavailable. | Crash: No Fire: No | 1,900 |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Sudden and unexpected deceleration while using cruise control or autopilot. E.G. - cruise control set at 65mi/hr then the car randomly applies the brakes and slows down to under 40mi/hr. It happens several times during a trip, every trip, when cruise control or autopilot is used. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This concerns the "Phantom Braking" problem occurring to many Tesla owners recently. I took delivery of my new Tesla model 3 on May 3, 2022. I was very cautious about enabling the advanced features of the car such as Autopilot, and I did not experience the Phantom Braking (PB) problems that some of my friends described with their Tesla. I bought the Full Self-Driving (FSD) package but I have not asked for it to be enabled. Then I left my house on June 9th for a 12 day, 2500 mile round trip to Seattle and back. During the trip I cautiously began to use autopilot functions, and found them to be very useful, particularly the TACC cruise control feature. As the trip progressed, I began to use the TACC more and more because I was beginning to conclude it might be safer than my own driving in specific situations). On the 6th day I began to return home and increased my use of both autopilot functions (TACC and auto-steer). The further I drove, the more certain I became what was happening, but not why. But first you have to understand the constraints. TACC controls the accelerator and the brake pedal and therefore also controls the regenerative braking capability. The other half of autopilot is the auto-steering capability, which controls only the steering wheel. But the important part is -- you can operate the car with only TACC engaged but you can't engage auto-steer unless you activate TACC first, or at the same time. During my trip I experienced some degree of PB something like 25 times. The 3-5 worst were similar to stepping on the brake pedal firmly. On one occasion I had no traffic near me so I didn't immediately override the stop, to see what it would do. The car continued to rapidly brake from about 75 mph down to about 25 when I stepped on the accelerator to break the PB episode. My conclusions -- PB is a TACC problem. Auto-steer does not change the behavior and PB doesn't happen unless TACC is engaged. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | Brand New Model 3 Tesla stopped running on a highway, I 15. The car was purchased less than two weeks ago and has under 500 miles on it. SERIOUS danger to me and to others. No warnings. Just suddenly the speed started dropping quickly on the highway. The car would not start after this. This all happened very suddenly. There was no notification of a problem. Cops were called then the vehicle was towed. Lucky to be alive!!! | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | On the freeway on 6.19.2022, while in auto pilot, car displayed an extreme case of phantom braking. Potentially could have caused an accident | Crash: No Fire: No | Unknown |
| Jun 2022 | WHEELS | I am reporting this incident on behalf of our daughter who lost her husband in this Tesla 3 single-car accident. Photographs of what I believe is a failed left front wheel are attached. Sample pieces of the wheel are not in my possession. The accident occurred on a clear day in the late afternoon on a dry stretch of narrow, unlined road that was in a degree of disrepair. Video from the front camera of the vehicle does not indicate a high rate of speed prior to the final minute, which is not captured on the vehicle flash drive. (The flashdrive or specific video minutes can be submitted at your request.) The first reponder and witness at the scene of the accident described the vehicle approaching and accelerating very rapidly toward an impending curve. The sound of the acceleration frightened his children who were playing in the front yard. The witness indicated hearing a loud bang prior to the vehicle lifting up on its left side before exiting the road and hitting a tree resulting in the instantaneous death of the driver who was alone in the car. Although the driver had attended a bourbon festival prior to the incident, witnesses who participated with him and others who spoke with him after the fest and prior to the accident indicated no impairment in speech or movement. Component part photographs and accident report are included with this report. You will notice there is no apparent damage to the tire. A claim was registered with State Farm Automobile Insurance Company, which is attached, as well. State Farm Claims indicating that the vehicle associated with the referenced complaint is on hold at Insurance Auto Auction and available for review. | Crash: Yes Fire: No Fatalities: 1 Towed | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | It would make sudden braking while driving and no obstacles around. While it was on adaptive cruise control or autopilot in both modes. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | My Tesla Model 3 was on cruise control (not autopilot) and braked suddenly. I was driving 75 MPH and the car braked to 50 MPH in a matter of one or two seconds. It was a perfectly clear day and there were no cars in front or behind me within a mile distance. There were no objects on the road and absolutely no reason to brake so suddenly. The vehicle was only in cruise control. Lane keep assist (autopilot) was not enabled. Again, there was absolutely no reason to brake. Had a car been behind me, it would have been very dangerous and could have caused an accident. The car braked on its own quick enough that someone behind may not have had time to brake. Cruise control stayed on throughout the entire incident. I turned off the cruise control and took manual control and was able to drive without any issues. This is a serious safety issue that needs to be addressed by Tesla. I feel unsafe using any of the ADAS systems. Also, the car has 1K miles on it and this has occurred three times. The other two times when it occurred the car was in autopilot. All three time the car was driving on the highway in Texas and Oklahoma. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | While making a trip to Vegas with the family, I experienced 4 different phantom braking events. 1 was so bad that I almost was rear ended. I saw no common theme between all the events, but they all seemed to happen when there were no cars in front of me at all. All happened in a highway setting. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While using traffic aware cruise control, either the cruise control cut out or emergency braking was initiated causing the vehicle to rapidly slow down. This happened once on a two-lane road and multiple times on a four-lane, divided highway. My vehicle slowed very rapidly from about 70 mph to about 50 mph. If another vehicle had been close behind me, they might have hit me due to the sudden, unexpected decrease in my speed. There was no hazard, vehicle or otherwise, in front of me at those times. Tesla has been notified through a software bug report. Tesla says this is a known possibility, but has not fixed the safety-related defect. This happened on highway 14 in the California desert well away from any town or city in daylight and in good weather. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Driving at 70 mph on interstate with little surrounding traffic. Twice within one hour while using TACC the car suddenly braked. Luckily no one was behind me. The first time there was an overpass in the distance. The second time may have been related to bright sunlight on the highway ahead that glared and looked like black ice from a distance. Tesla was notified and acknowledged that this could be scary, but the car was checked out as having no issues. They said you just have to be careful. There was no warning of either episode. The car is brand new and the two episodes occurred within the first few hours of using TACC. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Vehicle suddenly braked randomly while using cruise control. This happened many times driving from Colorado Springs to Albuquerque on I25. No identifiable cause or roadside hazard. It would brake slow down in a dangerous rapid manner. Cars behind had to avoid hitting us. It became so bad I had to stop using cruise control for the majority of the trip. It is unsafe and scary. | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Got in vehicle in driveway and upon turning on there was a large thump in rear of vehicle, proceeded by a message to pull over safety indicating rear drive unit failure. Tesla replaced the rear inverter unit. Vehicle only had 3k miles. Similar experience have been documented globally see attached article https://www.autoevolution.com/news/tesla-recall-for-127785-model-3s-in-china-due-to-rear-motor-inverter-defect-185844.html | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The car has been phantom braking when in cruise control and auto pilot for no reason. This has happened multiple times where it throws the driver into the dash, and it brakes hard. This can cause an accident on the roadways and also the driver if throwing the driver into the dash. This has been going on since we have gotten the brand new car earlier this year. There have been multiple updates to the car but none of the updates have not resolved the issue. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Using Tesla Autopilot April 13 and April 15 on CA 395 between Los Angeles and Mammoth Lakes the car repeatedly had "phantom braking" incidents with no cars or obstacles in sight. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Phantom Braking. Both in Cruise Control and Auto Pilot (I do not have self driving). The car brakes suddenly for no apparent reason. Often it is to a full complete stop very quickly, occasionally it is a half stop. I have documented occurrences, honked so that the vehicle has a computer recording and I have taken it to the dealership in Las Vegas Nevada where I purchased it. They worked on it for several hours (2/7/22) and said it is nothing physical, must be a computer issue, they will let me know when they have a fix for it. They gave me a number to text to see if there are updates. I texted regularly, only got one response, and it said "that's the way the car is designed to work". No. It feels like it is only a matter of time before someone rear ends me. So no using cruise control, which I paid for and they won't fix. It has happens since the day we brought it home, and at all speeds | Crash: No Fire: No | Unknown |