Complaint volume
517 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
517 consumer-submitted complaints on record for the 2022 GMC Sierra, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
517 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, structure, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 6 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 78 complaints, with an average reported failure mileage of 44,857 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
517 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000. | Crash: No Fire: No | 8,000 |
| May 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud. | Crash: No Fire: No | Unknown |
| May 2023 | STRUCTURE,UNKNOWN OR OTHER | Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | On multiple occasions the Radio has went to max volume for approximately 2-3 seconds then shuts off and goes through a reset. This situation can cause the driver to be suddenly distracted put the driver and others at risk of an accident. | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES | The factory Installed Trailer Brake Controller - The brake controller disengages the trailer brakes after multiple applications of the brake pedal. If the ignition cycle is stopped and restarted brakes are then reconnected. The Truck is equipped with a Max Towing package and factory installed brake controller. Prior to disengaging the trailer brake, a message "Check Trailer Wiring" appears each time the brake pedal is applied, then after multiple brake applied, the message" Service Trailer Brakes" message appears and the trailer brakes are disable for the remainder of the ignition cycle. I had the brake controller serviced at a GMC dealership In Hillsboro, Oregon following the first failure of the system, they advised me that the problem was the trailer plug on my trailer and advised me of brand and model number to install on my trailer. After I installed this new plug problem remained. I then to the truck to the dealership where I purchased the truck in Salem, Oregon. After an inspection there I was informed that it was a wiring issue with my Canopy and that they had fixed it. Again the problem wasn't fixed and the brake controller continued not to work. On my next visit for the same problem I was advised that my trailer was the issue and that the truck wasn't the problem. So I took my trailer into a top tier trailer repair shop and everything on my trailer was functioning as designed with no repair required. These 3 visits were over a period of 14 months. Over this 14 month period I had two close calls while towing my boat and trailer. What I have now learned is that the factory installed brake Contoller is not compatible with my trailer electronic brake actuator, even though all of GM promotional information says that it is. In addition none of the GMC service representatives were aware of this problem. I had to point out an obscure bulletin to them. by GMC failure to advise owners of the problem many drivers are being put in harms way. GM needs to inform | Crash: No Fire: No | Unknown |
| May 2023 | EXTERIOR LIGHTING | The contact owns a 2022 GMC Sierra 1500 Denali. The contact received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | I purchased my 2022 GMC Sierra Denali Truck back in November from Ewing GMC in Plano, TX. I am a roofer, and my career depends on my vehicle. I live in Plano, TX, and was driving 80 mph back from Lubbock, TX around 12 PM Friday 3/24/23, on the highway when a notification appeared on my dash saying I needed to press the "start" button. The truck completely shut off, making it difficult for me to pull to the side of the road safely. Once I had stopped, I put the truck in "park" and it was completely unresponsive and would not re-start. I had to wait over 5 hours for OnStar to get a tow truck and get my truck. It was eventually towed to Frank Brown GMC in Lubbock around 6:30 PM that evening. I live in Plano, TX, and had to fly back the following morning. GMC in Lubbock was not able to look at the truck until late Monday afternoon 3/27/23. The service manager in Lubbock said the engine appears to be seized up internally and they have suggested a complete engine replacement from corporate. It is now Wednesday 3/29/23. I am still without a loaner truck, as Ewing GMC here in Plano will not provide me with a loaner since the truck is not in service at that location. It is not my responsibility to get the defective truck back to GMC Ewing in Plano, as the truck is still under full warranty. GMC corporate, Ewing GMC and Frank Brown GMC are not taking this situation with any urgency, and I am now responsible for paying for an $85,000 truck that does not run and GMC has not been cooperative in resolving the situation in a timely manner. I am at a loss as to what can be done and how I can proceed to get this resolved ASAP. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | The contact owned a 2022 GMC Sierra 1500. The contact stated that while the husband was driving approximately 20 mph smoke was suddenly present coming from the vents inside the cabin of the vehicle. After pulling over and stopping the vehicle sparks suddenly came from the radio console and the husband immediately exited the vehicle. The vehicle quickly was engulfed in flames and the fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. A fire and police report was taken and the vehicle was towed to an impound lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. No injuries were reported. The failure mileage was 11,373. | Crash: No Fire: Yes Towed | 11,373 |
| Mar 2023 | ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks. | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | Engine began stubling and warning lighta began flashing. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | While driving down the road on two different occasions the volume on the radio went to full blast and would not turn down or turn off. This caused distracted driving and could potentially cause an accident. Dealer states manufacturer is aware of issue with no resolution at this time. No warning of failure and the first occurrence was February 12, 2023 and the second occurrence happened March 5, 2023. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off. | Crash: No Fire: No | Unknown |
| Feb 2023 | FUEL/PROPULSION SYSTEM | There is an occasional burning rubber smell(weekly and daily) coming into the cabin of the truck from the Duramax engine/exhaust. The dealer was notified and they informed me from their bulletins on the matter, that they believe it is from a "wax" on the vehicle exhaust system when heated up. They informed me that their is no remedy or fix at this time. The smell and air quality that me and my family are breathing I believe is unhealthy and possibly toxic. I would like the GM to replace these components causing the issue. | Crash: No Fire: No | Unknown |
| Feb 2023 | SERVICE BRAKES | I purchased this vehicle to tow a 7,600 pound RV trailer with Electromagnetic brakes. This truck has an integrated brake controller. The truck keeps giving error messages: Check trailer wiring issues. Brakes not connected, etc. I have troubleshoot the trailer wiring and replaced most of it. I still have the issue. Online I see many people stating similar issues. Supposedly my truck has an error code associated with the brakes but dealer is of not help. | Crash: No Fire: No | Unknown |
| Feb 2023 | STRUCTURE | The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, an object struck the windshield. The contact was able to maneuver the vehicle off the road and upon inspecting the vehicle, he noticed that a piece from the front grill had detached and struck the front windshield. The vehicle was taken to the dealer where it was diagnosed that the unknown grill piece needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Jan 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | While towing my 7000lb car trailer, I get a message that the trailer brakes need service, then I get another message that the trailer brakes are disabled. At this point the brakes are shut off and no longer work. This is extremely dangerous. The problem is with the truck. It does the same thing with multiple trailers of tried with electric brakes. All of these trailers work fine by my other vehicle with electric brakes for the trailer. | Crash: No Fire: No | Unknown |
| Jan 2023 | ENGINE | i FEEL IT IS IN THE FUEL MANAGEMENT SYSTEM When driving along every now and then you can feel a vibration like diving on rumble strips. there is no rhyme or reason for it. I had it to the dealer and they told me that was normal, if you don't want it to do it then drive in 9th gear. I'm not going to shift to 9th every time I drive. | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN | The contact owns a 2022 GMC Sierra 1500. The contact stated that after purchasing the vehicle and leaving the local dealer, he heard an abnormal sound with the check engine warning light illuminated. The contact drove the vehicle back to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 170. | Crash: No Fire: No | 170 |
| Dec 2022 | POWER TRAIN | Truck was placed in Park on an inclined road. Exiting truck, truck started to roll backwards. I was struck and right foot was run over by Driver's side front tire and knocked down. I was wearing composite toe shoes which enabled me to get up and run after the truck, trying to stop and control the truck a second time. I was hit again and thrown off the side of the road into a briar patch. Truck continued to roll backwards and off the road into the woods. Upon investigation, two separate County Deputy Sheriffs confirmed that the truck. when it came to rest, confirmed the truck was still in the Park position. Truck had to be towed out of a ditch in the woods. I sustained moderate injuries, but thankfully was not catastrophically disabled. This should be investigated thoroughly, so that no other person(s) is injured or dies as a result of this defect. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Dec 2022 | STEERING | When I started my truck the Service Power Steering and Service ESC notifications came up on my panel. Now my truck has no power steering and it very difficult to steer and navigate. We are in the middle of a winter storm so it is even more of a safety issue in slippery conditions. The ESC system does not engage either and the truck slides when taking corners much more than it used to before the issue. | Crash: No Fire: No | Unknown |
| Nov 2022 | SERVICE BRAKES | I bought the truck to pull a trailer and the truck is equipped with a max tow package. When pulling a trailer after a short distance a warning comes on a says the trailer brakes have been disengaged. I have had it to two GMC dealers and they refer me to a GM PIT5948A. C159C document and is says there is no fix. I bought the truck to tow and it is unsafe to do so. | Crash: No Fire: No | Unknown |
| Nov 2022 | SERVICE BRAKES | The contact owns a 2022 GMC Sierra 1500. The contact stated while pulling a trailer and driving 45 MPH, another vehicle entered his lane spontaneously, he depressed the brake pedal; however, the vehicle failed to stop. The contact stated that the “trailer brakes disabled/service required” warning light was illuminated. The contact was able to quickly maneuver to the right to prevent an accident and continued depressing the brake pedal forcefully to stop the vehicle. The contact was able to continue driving to his residence. The contact took the vehicle to the local dealer but was unable to find a fix for the failure. The vehicle was not repaired. The contact stated that he continued to experience the failure. The contact took the vehicle to a second dealer: Scenic Chevrolet Buick GMC (2300 Rockford St, Mt Airy, NC 27030: (336) 429-5457) however, the mechanic was unable to find a repair for the failure. The vehicle was not repaired. The contact stated that he continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 1,200. | Crash: No Fire: No | 1,200 |
| Nov 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Electrical component- Dashboard is constantly glitching, blue-tooth will not connect properly, electrical appears to turn off randomly while driving to the point we have to pullover because it appears and feels like the truck is turning off. Power step running boards malfunction- They don't open or close when they are supposed to. Power step running boards also malfunction while driving. It is a risk because we've had to pull over in conditions that aren't safe, putting a family of five in danger. The problem has been reported to the dealership and manufacturer and has gone unresolved. | Crash: No Fire: No | Unknown |
| Nov 2022 | SERVICE BRAKES | When I initially started the vehicle, I noticed the parking assist would not turn on. No warning lights or messages were displayed so I didn't think much of it and continued on driving. Approximately 5 miles down the road while traveling around 45 mph, I came upon a stoplight with other cars waiting. I pressed the brake to start decelerating and the pedal went all the way to the floor and vehicle did not slow down/decelerate. The check engine light, ESC, trailer brake, and brakes warning lights/messages then illuminated. I was approaching the vehicle in front of me quickly so, to avoid a rear end collision, I swerved into the shoulder and was able to coast through a right turn and on to a side street where I eventually coasted to a stop. I narrowly missed a major collision and was fortunate that there was no cross traffic approaching when I turned on to the side street. This could have been catastrophic, especially if pedestrians had been in the area. After stopping, I restarted the truck and the brakes seemed to work, however, the warning lights remained illuminated. I drove slowly to the nearest dealership. They replaced the electronic brake control module. Truck has approximately 20,000 miles on it and is well maintained. | Crash: No Fire: No | Unknown |
| Nov 2022 | UNKNOWN OR OTHER | While operating the vehicle, the radio went to full volume on its own. Attempts to turn it down did not work. The radio turned down, when the buttons on the steering wheel were pressed, but turned back up faster than I could turn it down. The power button on the radio also didn't work. I tried pushing it and then tried pushing and holding it down for a few seconds. I had to end up grabbing my phone and shutting the Bluetooth off on the phone to get it to stop. Very unsafe and distracting. It has been documented in a forum where others have had the issue as well. It is the new infotainment system and appears to be a software bug. Here is a link to a forum where others have had the same issue. https://www.gm-trucks.com/forums/topic/260308-2022-refreshed-sierra-audio-issue-max-volume/ | Crash: No Fire: No | Unknown |