Complaint volume
246 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
246 consumer-submitted complaints on record for the 2022 Ford Explorer, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
246 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 17 crash reports, 1 fire report, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 55 complaints, with an average reported failure mileage of 40,226 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
246 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | the check engine light and see manual (Alley Wrench) constantly goes off and code for P0973- the symptoms following were stalling that felt like someone was rear ending her and acceleration takes time to go back up. Will happen many times on a right and shops claim a replacement of transmission would be needed. Vehicle is 2022 Ford Explorer and should not need a replacement this soon!!!! | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Sun roof, moon roof collapse while driving . making rattling noise. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | The exhaust/ downpipe broke while driving down the road. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | The sunroof liner has fallen. I cannot see behind me due to total blackness. There are many Explorer owners with this same hardship. This sunroof has been opened very little. I have called and there are MANY Explorer owners that are experiencing this same issue | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | I can’t get my gas tank below 1/4. It always starts lagging and has a late reaction time. I also have to use better gas and get treatments to help. With no solution in sight | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | I have been hearing a roaring sound for quite some time now. Finally figured it out and it’s the rear differential on my explorer. There’s metal shaving all in it. The plug is covered with it. The fluid is at the right amount. Does not have a hitch and I do not take it off road. It’s all highway miles. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | Ford Explorer Recall – Ongoing Safety Hazard In July 2025, Ford issued a recall notice for my vehicle. Shortly after, the check engine light came on. Starting October 15, 2025, my vehicle began failing to start after refueling—making noise and taking multiple attempts to start. The same issue occurred repeatedly on October 23 and October 30, worsening each time. On November 3, we brought the car to a Ford dealership. They confirmed there is no available fix for the recall and said there’s “nothing they can do.” I explained this was a safety issue since I drive my son with a disability to therapy daily. They told me I would have to pay out of pocket for repairs even though the problem is linked to the recall. On November 8, while driving in Arizona, my vehicle again failed to start after refueling. Later that day, it lost power on the road, the speed dropped suddenly, and it would not accelerate. The same stalling and jerking occurred again on November 10 while my husband was driving. We contacted Ford Corporate and NHTSA, but both said nothing could be done because the recall label says the car is “still drivable.” This is inaccurate and dangerous. The car stalls and loses acceleration randomly, creating a serious risk of an accident. On November 21, the car again failed to start after refueling. This has happened multiple times each week, and Ford continues to delay a fix. My vehicle is unsafe to drive, and this unresolved recall poses an ongoing safety hazard to my family and others on the road. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | We purchased our 2022 Ford Explorer brand new on April 12, 2022. The backup camera was nonfunctional that same evening. We brought the car to Porter Ford, where the issue was confirmed via diagnostic code U0264:00 ("Lost Communication With Camera Module Rear"). The dealership informed us that this was tied to a known recall, but that the necessary parts were unavailable. We waited more than two years for a resolution, during which time the camera system remained inoperable or intermittently failed. This defect directly impacts rear visibility, which is required under FMVSS 111. In August 2024, Willis Ford performed Recall 23S23, replacing the rear camera and wiring harness. The issue continued. In May 2024, they opened Recall 23S232, again noting a need for parts. In September 2024, the camera was replaced again. The issue persisted. In June 2025, the issue was finally diagnosed as a failed IPMB module and possibly a harness fault. Ford has since quoted us $2,937.90 to repair the issue—despite written confirmation from the service advisor to Ford that: "If the vehicle was still under warranty, this repair would be covered." We have not paid anything, and are refusing partial coverage, as the defect was: Reported within 24 hours of vehicle delivery Tied to multiple recalls Never resolved after years of authorized service center attempts This is a clear and ongoing safety defect affecting rear visibility. Ford has failed to comply with safety standards by not resolving the issue in a timely or effective manner. We request NHTSA investigation into Ford’s handling of this camera recall and similar issues in other 2022 Explorers. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000. | Crash: No Fire: No | 99,000 |
| Nov 2025 | UNKNOWN OR OTHER | The shade covering my sunroof does not roll back properly. It leaves layers of fabric hanging in the backseat, which can block the drivers rear view if they are unaware of the issue. I’ve researched this issue online and it appears to be a pretty common issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The sunshade portion of the moonroof does not retract when opening the moonroof. It simply hangs down, completely blocking the rear view of the driver when using the inside rear-view mirror. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEATS | Not sure exactly what caused it to fail, but the heated seat when turned on barely gets warm then shuts off with the red lights on button still lit up. I can turn it completely off and back on and seast have immediately get really warm like they are supposed to. But again, only lasts 10mins. Not sure if electrical or not. Just purchased vehicle less than a month ago through Dealership. I have read many people have this same problem with the ST. Other models do not do this. I will.contact dealership on Monday 10/20 since I have 4,600 miles on warranty left. | Crash: No Fire: No | Unknown |
| Oct 2025 | VISIBILITY/WIPER | Sunroof shade came off track and began drooping, obscuring view out of rearview mirror. Total lack of visibility out of the rear window (whether turning my head or using the rearview mirror) presented a significant safety hazard. Dealer confirmed problem and quoted over $2500 for repair. Prior to issue, a persistent rattling noise had been coming from the vehicle’s ceiling (at speed) for at least 6 months. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | 2022 ford explorer with less than 100,000 miles on it. Started getting engine shudders and a check engine light. It’s currently in the shop and I’m being told by the shop and a third party adjuster that I need a whole new engine because there is coolant leaking into the cylinders. | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Ongoing issues with the screen displaying upside down, blurry, red/green lines, powering on and completely off. Rearview calibration issue off centered (dealership fixed). This also impacts the cruise control alerts, lane keeping assist, etc. and occasionally powers vehicle off. Dealership was able to fix delayed reverse transmission via software for the PCM. Multiple dealership repair attempts have not fixed this ongoing issue from 2022-2025. Videos available via email request. Dealership verified some of the concerns and Ford would only authorize software updates, new battery, some camera components. When this failed to fix they were not authorized to further repair. As a courtesy the dealership rebuilt the software and this did not fix the issues. | Crash: No Fire: No | Unknown |
| Sep 2025 | STRUCTURE | The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the front windshield was fractured into pieces because of the failure. The vehicle was driven to the shoulder of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no evidence of what caused the failure. The contact was informed that the hood needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. In addition, the contact stated that the failure caused emotional distress in the contact and the contact's son, who was also an occupant of the vehicle when the failure occurred. In addition, the contact stated that the vehicle was purchased in June 2024. The contact stated that the vehicle was taken back to the dealer because of electrical issues, and unknown sensors were replaced prior to the failure occurring. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. | Crash: No Fire: No Towed | 39,000 |
| Sep 2025 | STRUCTURE:BODY | The sunroof does not seal properly. Randomly it starts to make a clicking sound when driving. It goes away once we open and close the sunroof. The sound is only generated when moving forward at speeds 35 and above. Appears to be a loose seal. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Sunroof shade does not retract like it should causing bunching in the middle of the vehicle blocking view or rearview mirror and rear glass. Called dealer not covered under warranty, and there was no issues with it prior to it happening. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | The contact owns a 2022 Ford Explorer. The contact stated that while making a right turn at an undisclosed speed, there was an abnormal sound coming from the rear driveshaft. The traction control and Hill Assist warning lights were illuminated. In addition, the vehicle failed to accelerate while the accelerator pedal was depressed. Upon further inspection, the contact noticed that the rear differential axle bolt had fractured and related the failure to NHTSA Campaign: 23V675000 (Power Train); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the rear differential cover, rear drive shaft, and left rear axle shaft needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000. | Crash: No Fire: No Towed | 66,000 |
| Sep 2025 | AIR BAGS | The driver's side impact airbag burst open when it deployed. This deposited unreacted airbag propellant on my skin, causing a severe chemical burn. The airbag is with the vehicle and currently in the yard of a local body shop, but which will soon turned over to my insurance company. To my knowledge, no investigation has yet been conducted regarding this equipment failure. There were no warning lamp or lights lit which would indicate that there was an issue with the associated Supplement Restraint Systems. I was the driver in a collision where the side impact airbags were deployed. I was wearing my seat belt. There was no intrusion of any foreign object into the cabin of the vehicle. I was not hit on the driver's side of the vehicle. When the side impact airbag deployed it tore open the left side of the t-shirt I was wearing and deposited unreacted airbag propellants on my skin. The unreacted airbag chemicals left me with a what looked to be a minor injury but which soon developed into a very painful chemical burn the size of my fist. Over the course of the next several days, this painful burn proceeded to eat through my skin. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | Sunroof cover hanging and restricting rear view mirror | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | The smell of propane/metal smell in the cabin of vehicle after longer than 1 hour of driving | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | It has became a safety hazard on my 22 ford explorer. The sunroof cover has folded and is now drooping down into my visual area in my review mirror and I can’t see out of my rear window. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM | The sunroof shade always falls off from the tracks and has cost the sun shade to hang down and won't retract back ive been to the dealer about 4 times with this issue and they always say its fix but when I open the sun shade it gets stuck on the tracks and makes it hang out of place. I get so much anxiety opening my sunroof. | Crash: No Fire: No | Unknown |