Complaint volume
233 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
233 consumer-submitted complaints on record for the 2022 Ford Explorer, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
233 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, back over prevention. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 17 crash reports, 1 fire report, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 52 complaints, with an average reported failure mileage of 39,766 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
233 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The headliner that covers my panoramic sunroof has came loose on both sides , obstructing my reaview . | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The panoramic shade on my 2022 Ford Explorer failed causing an inability to see clearly. The dealership did replace the faulty motors on both sides free of charge. Afterwards when attempting to close the sunroof after opening, it wouldn't close. We had to force it shut due to rainy weather. After taking to the dealership for possible repair/replacement we've been told that both motors need to be replaced and the track is broken and needs to be replaced. Cost of 3500.00 to 3900.00. I have rarely used the sunroof because I'm afraid it won't work. Now I'm stuck with a huge repair on faulty Ford equipment that has been rarely used and can't be worn out unless you installed used equipment in the first place. Shame on Ford! | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL SYSTEM, GASOLINE | The contact’s employer owns a 2022 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was purchased as a driver's education vehicle, and due to the recall, the vehicle could not be used for the driving courses. The dealer was contacted and confirmed that the remedy was not yet available. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | My 2022 Ford Explorer had Recall 23S55 performed on June 21, 2025 to address rear axle/differential fastener fracture. Despite the recall repair, the rear subframe-to-differential cover bolt sheared off while driving, causing the differential to drop and the driveshaft to be pulled from the differential. Grease leaked and the driveshaft was gouged against the subframe. This is the same failure mode the recall was intended to prevent and occurred after the recall was certified as complete. This failure happened while I was driving with my daughter and could have resulted in loss of control if it occurred at highway speed. Ford has only offered partial cost coverage instead of treating this as a failed recall remedy. I am concerned this represents an ineffective recall repair and an ongoing safety risk. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,SUSPENSION,WHEELS | While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report. | Crash: Yes Fire: No Towed | Unknown |
| Jan 2026 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000. | Crash: No Fire: No Towed | 52,000 |
| Jan 2026 | ELECTRICAL SYSTEM | The alternator pulley appears to be making contact with harness rubbing through the insulation exposing the wire. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The alternator pulley appears to be making contact with a harness rubbing through the insulation exposing the wire | Crash: No Fire: No | Unknown |
| Jan 2026 | FUEL/PROPULSION SYSTEM | The fuel level indication on my 2022 Ford Explorer behaves erratically and inaccurately. The issue occurs regardless of whether the vehicle is parked uphill, or downhill, just any time I’m on an incline, and it happens even when the fuel tank is full. The fuel gauge and/or “miles to empty” reading changes unexpectedly and does not reliably reflect the actual amount of fuel in the tank. This behavior is not limited to low fuel conditions. The problem appears consistently raising concerns about inaccurate fuel level reporting and potential fuel system malfunction. The vehicle has not displayed warning lights, and the issue is resolved by refueling, but changing parking orientation does not reset or cause the fuel gauge to show accurate reading. I have had one instance of needing to call roadside assistance as it falsely read I was out of fuel. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER | I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contamination that was confirmed and repaired by the dealership. In addition, the rear HVAC air vents close and do not provide airflow to the back seats. The vehicle has been taken to the dealership four separate times for different issues. Despite these repair attempts, the problems have continued or new issues have appeared. Due to the ongoing defects and safety concerns, I do not feel safe or confident operating this vehicle. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Sunroof liner has fallen making it impossible to see out the back window. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | While driving down the highway at about 55mph, I tried to open the panoramic sunroof. As it was opening, the sunroof shade/curtain did not retract into its roller assembly causing the shade to hang down from the roof. It blocked my entire view behind me. I couldn’t even see into the backseat. It was like a movie theater curtain had come down between the front and back seats. Luckily I was able to get home without further incident. This would be horrible if there were an infant in the backseat. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | the check engine light and see manual (Alley Wrench) constantly goes off and code for P0973- the symptoms following were stalling that felt like someone was rear ending her and acceleration takes time to go back up. Will happen many times on a right and shops claim a replacement of transmission would be needed. Vehicle is 2022 Ford Explorer and should not need a replacement this soon!!!! | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | Sun roof, moon roof collapse while driving . making rattling noise. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | The exhaust/ downpipe broke while driving down the road. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | The sunroof liner has fallen. I cannot see behind me due to total blackness. There are many Explorer owners with this same hardship. This sunroof has been opened very little. I have called and there are MANY Explorer owners that are experiencing this same issue | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | I can’t get my gas tank below 1/4. It always starts lagging and has a late reaction time. I also have to use better gas and get treatments to help. With no solution in sight | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | I have been hearing a roaring sound for quite some time now. Finally figured it out and it’s the rear differential on my explorer. There’s metal shaving all in it. The plug is covered with it. The fluid is at the right amount. Does not have a hitch and I do not take it off road. It’s all highway miles. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Ford Explorer Recall – Ongoing Safety Hazard In July 2025, Ford issued a recall notice for my vehicle. Shortly after, the check engine light came on. Starting October 15, 2025, my vehicle began failing to start after refueling—making noise and taking multiple attempts to start. The same issue occurred repeatedly on October 23 and October 30, worsening each time. On November 3, we brought the car to a Ford dealership. They confirmed there is no available fix for the recall and said there’s “nothing they can do.” I explained this was a safety issue since I drive my son with a disability to therapy daily. They told me I would have to pay out of pocket for repairs even though the problem is linked to the recall. On November 8, while driving in Arizona, my vehicle again failed to start after refueling. Later that day, it lost power on the road, the speed dropped suddenly, and it would not accelerate. The same stalling and jerking occurred again on November 10 while my husband was driving. We contacted Ford Corporate and NHTSA, but both said nothing could be done because the recall label says the car is “still drivable.” This is inaccurate and dangerous. The car stalls and loses acceleration randomly, creating a serious risk of an accident. On November 21, the car again failed to start after refueling. This has happened multiple times each week, and Ford continues to delay a fix. My vehicle is unsafe to drive, and this unresolved recall poses an ongoing safety hazard to my family and others on the road. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000. | Crash: No Fire: No | 99,000 |
| Nov 2025 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | We purchased our 2022 Ford Explorer brand new on April 12, 2022. The backup camera was nonfunctional that same evening. We brought the car to Porter Ford, where the issue was confirmed via diagnostic code U0264:00 ("Lost Communication With Camera Module Rear"). The dealership informed us that this was tied to a known recall, but that the necessary parts were unavailable. We waited more than two years for a resolution, during which time the camera system remained inoperable or intermittently failed. This defect directly impacts rear visibility, which is required under FMVSS 111. In August 2024, Willis Ford performed Recall 23S23, replacing the rear camera and wiring harness. The issue continued. In May 2024, they opened Recall 23S232, again noting a need for parts. In September 2024, the camera was replaced again. The issue persisted. In June 2025, the issue was finally diagnosed as a failed IPMB module and possibly a harness fault. Ford has since quoted us $2,937.90 to repair the issue—despite written confirmation from the service advisor to Ford that: "If the vehicle was still under warranty, this repair would be covered." We have not paid anything, and are refusing partial coverage, as the defect was: Reported within 24 hours of vehicle delivery Tied to multiple recalls Never resolved after years of authorized service center attempts This is a clear and ongoing safety defect affecting rear visibility. Ford has failed to comply with safety standards by not resolving the issue in a timely or effective manner. We request NHTSA investigation into Ford’s handling of this camera recall and similar issues in other 2022 Explorers. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | The shade covering my sunroof does not roll back properly. It leaves layers of fabric hanging in the backseat, which can block the drivers rear view if they are unaware of the issue. I’ve researched this issue online and it appears to be a pretty common issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The sunshade portion of the moonroof does not retract when opening the moonroof. It simply hangs down, completely blocking the rear view of the driver when using the inside rear-view mirror. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | 2022 ford explorer with less than 100,000 miles on it. Started getting engine shudders and a check engine light. It’s currently in the shop and I’m being told by the shop and a third party adjuster that I need a whole new engine because there is coolant leaking into the cylinders. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SEATS | Not sure exactly what caused it to fail, but the heated seat when turned on barely gets warm then shuts off with the red lights on button still lit up. I can turn it completely off and back on and seast have immediately get really warm like they are supposed to. But again, only lasts 10mins. Not sure if electrical or not. Just purchased vehicle less than a month ago through Dealership. I have read many people have this same problem with the ST. Other models do not do this. I will.contact dealership on Monday 10/20 since I have 4,600 miles on warranty left. | Crash: No Fire: No | Unknown |