Complaint volume
222 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
222 consumer-submitted complaints on record for the 2022 Ford Escape, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
222 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel system, gasoline, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 6 crash reports, 4 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 63 complaints, with an average reported failure mileage of 40,936 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
222 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | SEATS | Driver's side seat: I use heated seat at times along with a/c to help my lower back pain. On [XXX] I was using it. I moved my right leg as I was driving with cruise control and I felt some skin tear off of the back of my thigh. Of course, it hurt and I immediately put my hand down and the seat was ridiculously hot! I had to keep my hand cupped underneath as I pulled off on the next exit. My daughter, [XXX] , was with me to witness this. She took pics in the gas station bathroom. I had 3 blisters total and 1 had ripped open with the skin hanging on the side. I have diabetes and diabetic neuropathy. Not a good combination with a defective heated seat that overheats to the point of blisters! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2024 | STEERING | On three separate occasions, the steering wheel has locked while the vehicle is in drive. My safety is at risk as the car becomes inoperable. I brought the vehicle in for service, and was told they were unable to reproduce it. No warnings or alerts were received after the incidents. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN,UNKNOWN OR OTHER | I have a 2022 ford escape ecoboost I was going the freeway so put it on faster drive , push button it started to go then at maybe about 35 mph it jerked us all back and fourth my car gear went from drive to neutral and car lost power on the freeway ! I had my [XXX] nephew with me and my [XXX] old mom who was jerked back and forth ! Thank god for seatbelts ! I don’t know what to do called ford and have to take care in to see what could have caused this problem ! I hate the dealership I go to !and need to find a place that’s honest about what’s happening ! Had to pull over and try to come off freeway . I live in ca , u dont get a police report unless there is a major accident or major hurt , cops don’t come for these kind of things . And it just happened again for the 2nd time , 1st time it happened about 1 year into owning the car , I thought maybe I did something wrong ! But now I know I didn’t , told ford before but nothing was done about it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | SEATS | I was on the passenger rear side, lifting the lever to lay the back of the seat flat and forward while doing so I was slightly in the vehicle, trying to lift the lever. When all of a sudden the seat flew forward very rapidly like spring action, and the piece that holds the seatbelt at the top of the back of the seat, which is plastic, slammed into my bridge of my nose, causing a laceration and possible nose fracture. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | It leaks or consumes excess amounts of coolant. I’ve had to refill it twice now. I know this is weird with a newer car with only 23,000 miles. | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES | - Brakes make a rough squeeling or scrubbing noise when applied. This intensifies when wet or humid outside. - The brake system could be failing or causing pads to deteriorate. - When I brought this to the service manager's attentiin at the dealership he stated, " Yeah, it happens" and never did anything about it. - Unknown if ever inspected since I am the second owner and there are a couple of service records in history with "unknown" in the description. - There have been no warning lamps or any other symptoms. | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the brakes were making an abnormal squealing and grinding noise. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, who diagnosed that the brakes were working as designed but that the brakes may be replaced to cease the abnormal noise. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000. | Crash: No Fire: No | 7,000 |
| Apr 2024 | UNKNOWN OR OTHER | My panoramic sunroof cracked with no signs of impact at all and once i open the car the sunroof exploded apart. | Crash: No Fire: No | Unknown |
| Apr 2024 | EXTERIOR LIGHTING | Night driving safety risk due to no ambient lighting and unable to locate door controls,usb connection,heating controls,cup holder, while driving. Interior is in total darkness throughout night driving! If I need to find any connections I am unable and when I was driving I had to look away from traffic and avoided losing control of my vehicle!! Ford says this 2022 Escape doesn’t have ambient lighting and because this is a safety risk, i am hoping this can be rectified. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle started losing power. The contact stated that a notification from the Ford mobile app indicated that there was a power train malfunction, reduction in power, Four-wheel Drive fault, and advised to contact an authorized dealer. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle and drive to the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 23,000. | Crash: No Fire: No | 23,000 |
| Mar 2024 | STRUCTURE | The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was parked, she observed a missing piece of the roof rack on the passenger’s side. The vehicle was taken to a dealer where it was diagnosed that the black applique mounting needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Mar 2024 | SERVICE BRAKES | The brakes failed completely, the pedal touched the ground. It is currently getting inspected a ford dealership. The vehicle was unable to stop causing it to crash into my house. This could out the driver and passengers are risk if it occurred on a main road or highway. It has not been inspected yet. It is in the process. No. Not warning on the dash for brakes before or after the accident. | Crash: Yes Fire: No Towed | Unknown |
| Jan 2024 | SEAT BELTS,VEHICLE SPEED CONTROL,SEATS | 1. these are manufacturing problems right after I got the car within 1-3 months the seat belt is exceedingly difficult for a child /toddler the seat belts go into the seat and other problems 2. the middle shift ( park reverse drive) shift with the button area when you're at a red light made of plastic 1 month after I got the car it keeps losing pins falling out and dropping down this happened they said they fixed it but they really did not keeps losing with the pins falling out and pins keep coming out and the ford dealership in falls church Virginia making me pay 3 reverse and brake is bad squeaks they said they fixed with some kit but they did not 4wheels area are bad 3 months had problems I not sure how to describe it | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE | The brackets in the driver side door are broken I’m passed the bumper to bumper warranty therefore Ford won’t cover it | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE,VISIBILITY | The contact owns a 2022 Ford Escape. The contact stated that while driving 25 MPH, there was an abnormal movement near the rear of the vehicle. The contact became aware that the rear window was detaching. The vehicle was taken to the dealer where the drip rail molding was replaced. The failure persisted. The vehicle was repaired three times. The manufacturer was contacted, and a case opened. The failure mileage was 10,000. | Crash: No Fire: No | 10,000 |
| Jan 2024 | SERVICE BRAKES | Case#11516274 Ford Motor Company puts metal in there brake pads watch causes a massive amount of brake dust on the wheels, a few days ago I tried getting it off with a power washer it would not clean at all. I reported it to you by the number above, also went to the dealer today, They said they will not fix its Fords problem. That is unacceptable there is brake dust all over the rotors and pad. I need your help! PLEASE. | Crash: No Fire: No | Unknown |
| Dec 2023 | STRUCTURE | Driver's side door weld spots above and below the door check rod are broken. The door is not closing correctly. I'm afraid it's not going to stay closed while I'm driving. I took it to the local Ford Dealer and they confirmed this. No warnings, it suddenly started making a terrible noise when I open or shut the door. | Crash: No Fire: No | Unknown |
| Dec 2023 | STRUCTURE | Drivers Side Door- The “Door Check/Hinge” failed. Originally made several loud popping noises and then became hard to secure/shut. The same situation as the 2021 Ford Escape that I traded for the 2022 Escape. Drivers side door wouldn’t shut properly. Yes. No. | Crash: No Fire: No | Unknown |
| Dec 2023 | SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause for the sound coming from the rear of the vehicle. There was no failure with the rear braking system. The contact was informed that the grinding sound would eventually cease. The contact stated that the grinding sound persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000. | Crash: No Fire: No | 10,000 |
| Oct 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL | During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators de-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out. | Crash: No Fire: No | Unknown |
| Oct 2023 | SERVICE BRAKES,LANE DEPARTURE | Rear brakes squeak/moan when in reverse. The recent TSB from Ford states this is a recurring issue with Escape owners. My vehicle underwent the fix (which should have only taken 0.70 hours, but took 3 hours on a scheduled appointment), only to get the vehicle back and the sound is even louder than it was before. Vehicle went back in for said concern. They installed a brake muffler piece to help muffle the noise. However, whatever was done has now made the brakes loose and the peddle needs to be pushed almost to the ground. So again, the fix isn't the actual fix. Lane Departure and Crossing almost caused an accident. It had rained and there were mud/gravel dust tracks on the road. The cameras thought it was the road line and swerved me multiple times into the oncoming lane. Needless to say, I stopped this feature on my vehicle for safety reasons. | Crash: No Fire: No | Unknown |
| Oct 2023 | SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated that while driving in reverse, the contact heard an abnormal sound emanating from the rear of the vehicle. After a visual inspection, the contact observed brake dust on the wheels. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a nondescript failure with the entire braking system that was causing abnormal wear on the brake pads. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 800. | Crash: No Fire: No | 800 |
| Sep 2023 | STRUCTURE | Paint is bubbling and popping for no reason. Issues have been seen on body panels and seals on inside of car where noting would touch it. Problem spots look like little volcanos or in some cases have already chipped away. Car has only been hand washed and waxed since owned. Application Performance Upgrade 22G08 may need to be expanded out to other colors as this one has discolored plastic panels as compared to metal panels and black base is also showing on nose through clear coat. | Crash: No Fire: No | Unknown |
| Sep 2023 | STRUCTURE | When I open my driver side door is clunks very bad. I took into dealer and was told the door check bracket has come unwelded They said that I can keep driving it in this condition until they can get it in to repair. But at first he was saying they would probably replace the door but now that isn’t happening. They are just going to repair it. | Crash: No Fire: No | Unknown |
| Aug 2023 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |