Complaint volume
207 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
207 consumer-submitted complaints on record for the 2022 Ford Escape, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
207 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel system, gasoline, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 6 crash reports, 4 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 56 complaints, with an average reported failure mileage of 40,337 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
207 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated while reversing approximately 3 MPH, the brake pedal was depressed, and the rear brakes made an abnormal screeching sound. The contact stated that the failure occurred while the vehicle was in reverse(R). Additionally, the contact stated that the rear tires were off balance, causing the vehicle to shake abnormally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear brakes were operating normally; the wheels were re-balanced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000. | Crash: No Fire: No | 22,000 |
| Sep 2024 | STRUCTURE | Check Arms spot welds on driver door completely gave out. My door is creaking popping. Door feels like its going to fall off. It literally happened from one day to the next. | Crash: No Fire: No | Unknown |
| Sep 2024 | SUSPENSION,SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated while driving 55 MPH, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that there was a squeaking sound while depressing the brake pedal. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,500. | Crash: No Fire: No | 48,500 |
| Aug 2024 | FUEL SYSTEM, GASOLINE,SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle abruptly stopped in the middle of the road with the message "Brake Applied" displayed. The vehicle immediately self-started and operated normally. The contact stated that during the failure the brake pedal was not pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that the failure had occurred shortly after the vehicle was repaired under NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The failure mileage was 33,007. | Crash: No Fire: No | Unknown |
| Aug 2024 | VEHICLE SPEED CONTROL | I was in a minor accident involving a small animal on [XXX] and there was not much damage done to it. After it got repaired a few months later the steering wheel started locking up on me so I had it towed down to Bob Johnson Ford in Pulaski NY. They couldn't diagnose the issue and said I was safe to drive it home. On the way home the steering wheel locked up while exiting the highway and caused me to run into a guard rail. (XXX) After it got repaired I thought it was fixed but months later it started locking up again. On [XXX] had it towed to Wally's ford in Adams ny. They also have not been able to diagnose the issue. I am trying to get Ford to buy back the car but they say it's outside the lemon law and to see if the insurance company can do anything about it. Ford and USAA both told me to not drive the vehicle but neither of them will give me a rental car. So I'm stuck between companies and have nothing to drive. Please help. The car is a 2022 Ford escape SEL, 28000 miles on it. Please contact me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Aug 2024 | SERVICE BRAKES | When backing up, the brakes and going forward to stop, the brakes are making a loud, moaning sound. When trying to stop, the brakes are "grabbing," making a rubbing, friction type sound as well, causing me to have to pump the brakes to stop the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2022 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EVAP ejector and the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,800. | Crash: No Fire: No | 48,800 |
| Aug 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2022 Ford Escape. The contact stated that upon placing the vehicle in reverse(R), the brakes made an abnormally loud squealing sound while the brake pedal was depressed. There was no warning light illuminated. The vehicle was taken to several dealers where it was acknowledged that the failure was a known issue; however, there was no remedy for the issue. The vehicle was not repaired. The manufacturer was also notified of the failure and the contact was provided similar information as the dealer. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jul 2024 | SUSPENSION | The contact owns a 2022 Ford Escape. The contact stated that while having a routine oil change and maintenance performed, the dealer informed the contact the struts were worn and needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed and determined that the shock absorbers were leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 49,000. | Crash: No Fire: No | 49,000 |
| Jul 2024 | POWER TRAIN,ENGINE | The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and was sluggish before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Jul 2024 | SEATS | Driver's side seat: I use heated seat at times along with a/c to help my lower back pain. On [XXX] I was using it. I moved my right leg as I was driving with cruise control and I felt some skin tear off of the back of my thigh. Of course, it hurt and I immediately put my hand down and the seat was ridiculously hot! I had to keep my hand cupped underneath as I pulled off on the next exit. My daughter, [XXX] , was with me to witness this. She took pics in the gas station bathroom. I had 3 blisters total and 1 had ripped open with the skin hanging on the side. I have diabetes and diabetic neuropathy. Not a good combination with a defective heated seat that overheats to the point of blisters! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2024 | STEERING | On three separate occasions, the steering wheel has locked while the vehicle is in drive. My safety is at risk as the car becomes inoperable. I brought the vehicle in for service, and was told they were unable to reproduce it. No warnings or alerts were received after the incidents. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN,UNKNOWN OR OTHER | I have a 2022 ford escape ecoboost I was going the freeway so put it on faster drive , push button it started to go then at maybe about 35 mph it jerked us all back and fourth my car gear went from drive to neutral and car lost power on the freeway ! I had my [XXX] nephew with me and my [XXX] old mom who was jerked back and forth ! Thank god for seatbelts ! I don’t know what to do called ford and have to take care in to see what could have caused this problem ! I hate the dealership I go to !and need to find a place that’s honest about what’s happening ! Had to pull over and try to come off freeway . I live in ca , u dont get a police report unless there is a major accident or major hurt , cops don’t come for these kind of things . And it just happened again for the 2nd time , 1st time it happened about 1 year into owning the car , I thought maybe I did something wrong ! But now I know I didn’t , told ford before but nothing was done about it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | SEATS | I was on the passenger rear side, lifting the lever to lay the back of the seat flat and forward while doing so I was slightly in the vehicle, trying to lift the lever. When all of a sudden the seat flew forward very rapidly like spring action, and the piece that holds the seatbelt at the top of the back of the seat, which is plastic, slammed into my bridge of my nose, causing a laceration and possible nose fracture. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | It leaks or consumes excess amounts of coolant. I’ve had to refill it twice now. I know this is weird with a newer car with only 23,000 miles. | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES | - Brakes make a rough squeeling or scrubbing noise when applied. This intensifies when wet or humid outside. - The brake system could be failing or causing pads to deteriorate. - When I brought this to the service manager's attentiin at the dealership he stated, " Yeah, it happens" and never did anything about it. - Unknown if ever inspected since I am the second owner and there are a couple of service records in history with "unknown" in the description. - There have been no warning lamps or any other symptoms. | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES | The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the brakes were making an abnormal squealing and grinding noise. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, who diagnosed that the brakes were working as designed but that the brakes may be replaced to cease the abnormal noise. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000. | Crash: No Fire: No | 7,000 |
| Apr 2024 | UNKNOWN OR OTHER | My panoramic sunroof cracked with no signs of impact at all and once i open the car the sunroof exploded apart. | Crash: No Fire: No | Unknown |
| Apr 2024 | EXTERIOR LIGHTING | Night driving safety risk due to no ambient lighting and unable to locate door controls,usb connection,heating controls,cup holder, while driving. Interior is in total darkness throughout night driving! If I need to find any connections I am unable and when I was driving I had to look away from traffic and avoided losing control of my vehicle!! Ford says this 2022 Escape doesn’t have ambient lighting and because this is a safety risk, i am hoping this can be rectified. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle started losing power. The contact stated that a notification from the Ford mobile app indicated that there was a power train malfunction, reduction in power, Four-wheel Drive fault, and advised to contact an authorized dealer. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle and drive to the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 23,000. | Crash: No Fire: No | 23,000 |
| Mar 2024 | STRUCTURE | The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was parked, she observed a missing piece of the roof rack on the passenger’s side. The vehicle was taken to a dealer where it was diagnosed that the black applique mounting needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Mar 2024 | SERVICE BRAKES | The brakes failed completely, the pedal touched the ground. It is currently getting inspected a ford dealership. The vehicle was unable to stop causing it to crash into my house. This could out the driver and passengers are risk if it occurred on a main road or highway. It has not been inspected yet. It is in the process. No. Not warning on the dash for brakes before or after the accident. | Crash: Yes Fire: No Towed | Unknown |
| Jan 2024 | SEAT BELTS,VEHICLE SPEED CONTROL,SEATS | 1. these are manufacturing problems right after I got the car within 1-3 months the seat belt is exceedingly difficult for a child /toddler the seat belts go into the seat and other problems 2. the middle shift ( park reverse drive) shift with the button area when you're at a red light made of plastic 1 month after I got the car it keeps losing pins falling out and dropping down this happened they said they fixed it but they really did not keeps losing with the pins falling out and pins keep coming out and the ford dealership in falls church Virginia making me pay 3 reverse and brake is bad squeaks they said they fixed with some kit but they did not 4wheels area are bad 3 months had problems I not sure how to describe it | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE | The brackets in the driver side door are broken I’m passed the bumper to bumper warranty therefore Ford won’t cover it | Crash: No Fire: No | Unknown |
| Jan 2024 | SERVICE BRAKES | Case#11516274 Ford Motor Company puts metal in there brake pads watch causes a massive amount of brake dust on the wheels, a few days ago I tried getting it off with a power washer it would not clean at all. I reported it to you by the number above, also went to the dealer today, They said they will not fix its Fords problem. That is unacceptable there is brake dust all over the rotors and pad. I need your help! PLEASE. | Crash: No Fire: No | Unknown |