Complaint volume
657 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
657 consumer-submitted complaints on record for the 2021 Ram 1500, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
657 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 26 crash reports, 4 fire reports, 17 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 105 complaints, with an average reported failure mileage of 37,057 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
657 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2021 | ELECTRICAL SYSTEM,ENGINE | I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US. | Crash: No Fire: No | 500 |
| Feb 2021 | STEERING | AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE. | Crash: No Fire: No | 72 |
| Feb 2021 | SERVICE BRAKES,ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ## | Crash: No Fire: No | 500 |
| Feb 2021 | FUEL/PROPULSION SYSTEM | ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG. | Crash: No Fire: No | Unknown |
| Feb 2021 | VISIBILITY/WIPER | WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE. | Crash: No Fire: No | 64 |
| Dec 2020 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK. | Crash: No Fire: No | 500 |
| Nov 2020 | EXTERIOR LIGHTING,BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB | Crash: No Fire: No | 26,000 |