Complaint volume
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
644 consumer-submitted complaints on record for the 2021 Ram 1500, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 26 crash reports, 4 fire reports, 17 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 104 complaints, with an average reported failure mileage of 36,644 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
644 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2021 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM. | Crash: No Fire: No | 600 |
| May 2021 | AIR BAGS | WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 10,700 |
| May 2021 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES. | Crash: No Fire: No | 2,200 |
| May 2021 | ELECTRICAL SYSTEM | PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO. | Crash: No Fire: No | 6,100 |
| Apr 2021 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS. | Crash: No Fire: No | 1,000 |
| Apr 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS. | Crash: No Fire: No | 4,700 |
| Apr 2021 | POWER TRAIN | TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND SHIFTED TO PARK INADVERTENTLY. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE BECAUSE THE AUTOMATIC EMERGENCY BRAKING HAD ENGAGED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 2,850. Consumer stated battery was replaced. | Crash: No Fire: No | 2,850 |
| Apr 2021 | ELECTRICAL SYSTEM,STRUCTURE | THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY. | Crash: No Fire: No | 150 |
| Apr 2021 | ENGINE,VISIBILITY/WIPER | I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES. | Crash: No Fire: No | 4,500 |
| Apr 2021 | STEERING | DRIVING DOWN THE HIGHWAY AND STEERING JUST GOT REAL STIFF THEN WARNING LIGHT CAME SAYING I LOST POWER STEERING AND IT NEEDS SERVICE.I ONLY HAVE 6600 MILES ON IT AND I COULD OF GOT IN AN ACCIDENT. | Crash: No Fire: No | 6,607 |
| Apr 2021 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT. | Crash: No Fire: No | 150 |
| Apr 2021 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST. | Crash: No Fire: No | 6 |
| Apr 2021 | ELECTRICAL SYSTEM,ENGINE | I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US. | Crash: No Fire: No | 500 |
| Feb 2021 | STEERING | AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE. | Crash: No Fire: No | 72 |
| Feb 2021 | SERVICE BRAKES,ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ## | Crash: No Fire: No | 500 |
| Feb 2021 | FUEL/PROPULSION SYSTEM | ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG. | Crash: No Fire: No | Unknown |
| Feb 2021 | VISIBILITY/WIPER | WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE. | Crash: No Fire: No | 64 |
| Dec 2020 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK. | Crash: No Fire: No | 500 |
| Nov 2020 | EXTERIOR LIGHTING,BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB | Crash: No Fire: No | 26,000 |