Complaint volume
263 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Nissan Rogue Complaints
263 consumer-submitted complaints on record for the 2021 Nissan Rogue, grouped by component category.
263 Total complaints
18 Crash reports
3 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 3 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 38,923 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Nissan Rogue complaints?
18 Crash
3 Fire
6 Injury
0 Fatality
23 Towed
5 Medical attention
What are the most common 2021 Nissan Rogue complaint categories?
UNKNOWN OR OTHER 50
ELECTRICAL SYSTEM 20
ENGINE 12
STEERING 11
FUEL/PROPULSION SYSTEM 10
ENGINE AND ENGINE COOLING 9
FORWARD COLLISION AVOIDANCE 9
POWER TRAIN 8
STRUCTURE 8
AIR BAGS 6
263 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | UNKNOWN OR OTHER | The panoramic sunroof spontaneously exploded while on the highway. The noise was highly disturbing and almost made us crash because it was so unexpected. A glass company and insurance adjuster have looked at it and determined the whole system will have to be removed. There were no prior warnings. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | On around [XXX] around 9-10 pm. I hear a muffled explosion. It even vibrated our house. It scared me and our two dogs. On [XXX] we ran errands in my vehicle. We get home. I open her hatch to get stuff out. I hear broken glass sound. I look up to see her rear window completely shattered. With two holes. One in the same area on either side. The glass actually blew outwards!! I called my local Nissan in Greeneville, TN. They told me to bring it in on on [XXX]. Before taking it in. I googled our issue. Low and behold NUMEROUS 2021 Nissan Rogue owners on a Nissan Forum has had the same issue! Nissan denies that there's been any issues have they had to replace any rear windows due to this. On a Nissan Forum other customers have been denied as well! A company that makes BILLIONS won't accept responsibility. I know one thing. We'll never buy another Nissan for sure. As we had to pay out of pocket almost $500 to have it replaced. Nissan denied ours as I had to tape it all up. Otherwise it would've fallen out into the road. Roughly 2 dozen or more customers can't be lying nor be wrong. Please help us. As I'm pretty sure it's a bad batch of glass. If it were anything else there'd probably be more. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE | I've had issues since I purchased my Rogue (11/4/2020) with the AEB automatically stopping my Rogue when there is no obstacle in the way. It is mainly with the rear AEB, but has happened a few times with the front AEB. | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE,UNKNOWN OR OTHER | Side view mirrors vibrate to the point of distortion making it harder to see vehicles. The problem is in the pedestal mount attached the doors which act like a tuning fork and need to be updated to wider base pedestals to mitigate vibration like other vehicles that have door mounted mirrors. Please help its very dangerous. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | My car only has 33,000 on it. It has had to jumped 3 x’s in 3 weeks and twice while driving the car lost power and once at trong mph on a highway with a child in the rear seat, it lost power, I was thankfully able to get over to the side of the road just missed being hit by an 18 wheeler. Nissan has refused to cover the diagnostic test and a new battery and has stated they are not “100% sure it is the battery.” They are charging me close to $500. The diagnostic, battery and labor. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | Within 2 months of purchasing our Rogue, I experienced uncontrolled acceleration as I was increasing speed to get onto a very fast flowing highway. I was able to put my foot under the pedal and physically force it back to "normal" operation position and the uncontrolled acceleration stopped. I had the car towed to the dealership the next morning where they did a "full system recalibration". So far, this particular issue has not occurred again yet, I do have concerns still as it seems that the car does not always respond correctly/immediate to acceleration now. Additionally, I have experienced the entire center console turning itself off/shutting down and nothing can bring it back up until it wants to. No stopping and turning off the engine, not turning it off and back on, etc. Also have now experienced the car turning itself off when coming to a stop sign, or coming to a stop on the highway due to traffic - please note these are NOT high-speed stopping events, but occurred with regular braking in slow stop and go traffic or neighborhood driving speeds (30mph or less) - this has happened 4 times now. When taken to the dealership recently I was told there "was an update for the computer" but that it would take them 5 hours (five) to download the file and then one hour to transmit/upload it to my vehicle and that it had to be done there. I informed them I would need to return at a later date to do so. Turns out according to a different dealer across town - you can do that at home on your own WiFi... but they wouldn't tell me how. No communication yet from Nissan regarding any of this. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS,UNKNOWN OR OTHER | Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause damage to airbags, mold in headliner, and electrical issues with upper roof controls and lighting. Made appointment with shop and will present the TSB when I get there. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING | The contact owns a 2021 Nissan Rogue. The contact stated that while his wife was pulling out of the parking lot, the steering wheel suddenly pulled to the right and the front passenger's side tire became misaligned. The contact stated that the vehicle became undrivable. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the tie rod was bent and needed to be replaced. The vehicle was repaired, and a wheel alignment was performed; however, the steering wheel did not return to the center position. The manufacturer was notified of the failure and informed the contact that the repair was not covered under warranty because the dealer had informed them that the failure occurred due to an impact; however, the contact stated that there was no impact. No further assistance was provided. The failure mileage was approximately 16,655. | Crash: No Fire: No Towed | 16,655 |
| Nov 2023 | ELECTRICAL SYSTEM,SEAT BELTS,VISIBILITY/WIPER | I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done. | Crash: No Fire: No | Unknown |
| Nov 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash. | Crash: Yes Fire: No | Unknown |
| Nov 2023 | STEERING | Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE | Left and right rear wheel well rubber weatherstrip moldings have fallen off twice. The piece comes off at highway speeds with the mounting screw exposed. Recently, in a rain storm, the vehicle became momentarily unstable as the right side molding came off and was run over. Fortunately, the screw did not cause a tire puncture. I have noticed the weatherstrip missing on numerous Nissan Rogue's indicating that this is a common occurrence. Dealer has fixed as warranty issue both times. Reported to manufacturer as complaint. | Crash: No Fire: No | Unknown |
| Oct 2023 | FUEL/PROPULSION SYSTEM | Strong gas smell after car has been idled or parked for more than 5 minutes or so. If I turn the car off and start it again within the hour, the fumes are worse. Car has been maintenance according to schedule and passed Multipoint Safety Check on 10/2/2023. I am concerned both about the health risk of inhaling fumes, as I drive many hours per day. I have noticed dizziness, nausea, and headaches days that I am in and out of the car more. I am also concerned about the risk of a fire ensuing due to the strong fumes. I am anxious every time I turn the car on hoping that no malfunctions occur. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | July 2022 while driving 70 mph on a highway in the middle lane (between tractor trailers) my dash flashed “Malfunction Service Now” I went to get over as the car was decelerating — the dash was lit but the gas pedal had no communication with the drive train. It was a close call bearly made it to the shoulder. Had to be towed. The dealer said the ECM ELECTRONIC CONTROL MODULE wasn’t clipped correctly and lost communication. December 2022 while my husband was driving it happened again. Sudden with no warning as we were about to cross the inter coastal by us….glided to the last patch of grass before a bridge at night -would have left us on a dark bridge and no where to go- no doubt that for the second time our lives would have been in danger. We were told the ECM from the first incident was arching and burned out the ECM so it was replaced….repaired not fixed!, August 2023 on a side road with nothing around it happened yet again! We had to be towed for the third time and luckily were able to glide to a semi-shoulder. Left stranded, hard to find a ride as the tow truck driver couldn’t give us a ride finally found someone to get us. A two year old car, mind you that this started at 15 month ownership of this Nissan Rogue, should NOT put peoples lives in danger!!! never a warning before these events. My husband could be filing a wrongful death suit and the kids the same when we were both in the car! Not a safe vehicle and the Rogue Facebook page shows many many owners with this same issue. Something needs to be addressed before there is a death! We gave the car back to the dealer. All paperwork is in the computer system. Something needs to be done! *****Please note all the work was done by Nissan and is available in the computer. I am out of state and don’t have the papers with me. This needs to be investigated and I don’t want to wait to file this complaint****** | Crash: No Fire: No | Unknown |
| Sep 2023 | AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy. | Crash: Yes Fire: No Towed | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | Intermittent problems with the automatic transmission requiring stopping the vehicle, oft times in traffic, to restart the engine. All too often multiple restarts are required before the transmission works properly. It's a daily problem that occurs at the initial start and after coming to a traffic light. Nissan auto shops have not been able rectify the problem. | Crash: No Fire: No | Unknown |
| Sep 2023 | POWER TRAIN | The contact owned a 2021 Nissan Rogue. The contact stated while at a stop, the vehicle launched forward and shifted into reverse at high speed without any warning, causing the vehicle to rear-ended a truck behind the contact and causing damages to the rear of the vehicle. The truck had minor damages, and no one was injured. No air bags deploy. A police report was filed. The vehicle was towed to a repair shop. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 11,000. | Crash: Yes Fire: No Towed | 11,000 |
| Aug 2023 | ELECTRICAL SYSTEM | While stopped at a stop sign I pressed the gas to go and my car began to shutter then out itself in park. I turned it off then on again as no indicators popped up but I could not drive. It would go only into neutral or park. Then, after a while my car refused to turn off. I will press the break then the start/stop button and it would shut off then turn right back on. Then, the oil life and engine light came on and on the screen it said there was a headlight system error or failure. We tried to jump the car and it still would not start. This was a car I had for 2 months, only 2 years old, and only 37,000 miles on it. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | Today, 8/16/23, car had a oil change done at 32,167 mi., commented to service advisor that key needs a battery. The battery got replaced and was told that maybe the key needed to be rewired. i asked the check out receptionist how much does it cost. I was answered that its over $180 dollars. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | AEB/ABS braking system lights came on. I've had prior electrical problems with this car so I assumed it was an electrical malfunction. When I took it to the Nissan dealership they told me there was a brake fluid leak in the ABS actuator. The warning lights started Friday August 4th 2023. I took it in to get diagnosed Thursday August 10th 2023. I bought my 2021 Rogue in Jan. 2023 from Carvana with no knowlege of accidents or prior issues within the first few weeks I had issues with the distance sensor which Nissan recplaced. I have not had any accidents with the car since I've owned it. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The car just shut down while it was on and I was in it. Luckily I was at a stop. This is the second time it has happened in 6 months. It would be scary if it happened if it happened on the freeway. I do not feel safe driving this vehicle. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I was driving on 85 south @10:15 am it was very busy traffic and all of a sudden the vehicle starts loosing power all kinds of lights came on the panel engine malfunction also was on the panel it was so scary.I was trying to get off the highway safely the steering wheel was hard to turn.I saw2 18 wheelers & other vehicles coming l really thought I was going to die. | Crash: No Fire: No | Unknown |
| Aug 2023 | FUEL/PROPULSION SYSTEM | There is a strong fuel odor in the car. Very slight but strong enough to give headaches and unusual taste in one’s mouth. Very concerning | Crash: No Fire: No | Unknown |
| Aug 2023 | SUSPENSION | Started noticing the difference with the vehicle around 7,000 miles while driving at different speeds traveling to and from work. it did get worse over time and at 17,000 miles it was at the dealer and they stated that no issues were found or present. Vehicle will have excessive sway / bounce and will dip to one side depending what imperfections you will drive over during the trip. I have no idea how they test the vehicles at the dealer as there is an issue with it when stated to the personnel but at the end it seems to be nothing wrong. Does it take an accident to happen with severe injuries nowadays to have them take something serious. As a service technician my self by bouncing the rear bumper downwards it seems very bouncy, indicating bad shocks. If dealer's technician cant seem to see this then i have no words beyond the quality of service people get once they purchase the vehicles. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I have had several issues over the course of 2 years with the what appears to be an electrical or computer problem with this vehicle. The dashboard will light up and all the warnings constantly display. It is not always the same alert. It has also happened a couple times while I was driving and I had to pull over. Today I had another issue I went to get in my car and there is beeping and flashing and lights on the dashboard, I was also unable to start my vehicle, it progressed to me not being able to unlock or lock the doors, I had to do it manually. This is not the first time this has happened, and eventually I was able to get it started, but not the time. I have also reported the issue to my dealership, but the last time I did, they said they didn't see anything when I took it and that it may be the computer and if it happens again bring it in. | Crash: No Fire: No | Unknown |