Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
860 Total complaints
19 Crash reports
22 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
22 Fire
8 Injury
0 Fatality
31 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 117
STEERING 86
STEERING,SUSPENSION 70
POWER TRAIN 57
SUSPENSION 52
UNKNOWN OR OTHER 47
ENGINE 35
ELECTRICAL SYSTEM,ENGINE 28
FUEL SYSTEM, GASOLINE,ENGINE 21
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 20
860 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2022 | STEERING | Issue Death Wobble - Traveling at highway speed of 75 MPG hit a transition between roadway and bridge causing the steering wheel to violently shack left to right. Had to slow down to 45 MPH before it to stop. Hit next transition and issue repeated. Called and setup an appointment at the dealership to inspect, as vehicle only has 13,008 miles. Stock vehicle no modifications made to it. Dealership inspected and is replacing the steering damper (Steering stabilizer) as the source of the issue. Apparently known was an issue by the manufacture, according to the dealership. No warning of symptoms prior to failure. This issue puts the occupants in potential risk of injury or death. If loss of control of vehicle occurs and the vehicle crashes or rolls. Fortunately I was able to safely slow down and the issue stopped without incident. | Crash: No Fire: No | Unknown |
| Jan 2022 | ELECTRICAL SYSTEM | Seeing indicator for Service Charging System. Cars will stop in the middle of the road when this happens. | Crash: No Fire: No | Unknown |
| Jan 2022 | POWER TRAIN,SERVICE BRAKES,ENGINE | While driving a vehicle swerved into my lane, to avoid hitting them I tapped my brakes, upon tapping my breaks the Jeep lost propulsion and it felt as though my brakes lost power as well. I had to coast into a parking lot where I didn’t even make it to a spot and had to be towed to the dealer. The Jeep would no longer start and gave a “service charging system” message. Upon inspection the dealer stated that Chrysler immediately shipped a power inverter module (pim) upon my Jeep being entered into the system. Since my issue, I have seen 3 other 4XE Jeeps pulled over and broken down in precarious positions. This is what prompted me to file this report, as I believe this may be an issue related to other 4XE Jeeps and if this is the case, it is only a matter of time before an accident that causes loss of life because of how severe and sudden the issue is. Thanks for looking out for our well being and everything y’all do at the NHTSA. | Crash: No Fire: No | Unknown |
| Jan 2022 | SUSPENSION | I have experienced the famous Jeep Death Wobble in the past with my 2015 Jeep Wrangler Sport...same model as now, so I knew what I was experiencing. Over 2 days I was driving the highways (real estate agent) and 6 times when I hit a bump in the road the front end starting shaking and I began to lose control of it. I knew from before that putting on the brakes quickly will help to stop it, but hard to do going 65-70mph down the highway. Fortunately it was a holiday weekend and not many people on the road. It responded fairly quickly when I braked quickly most of the times, but the last time, it didn't respond quickly and I had a car fairly close behind me so I couldn't stop harder. It took a couple of seconds to get it under control. I feel lucky I didn't cause an accident or be in one. | Crash: No Fire: No | Unknown |
| Dec 2021 | STEERING,SUSPENSION | There have been absolutely no modifications to my 21 Jeep Wrangler JL sport it has never been off road it has the stock tires at the proper tire pressures and I experienced it unbearable wobble at high speeds when I hit a bump AKA death wobble I cannot believe that jeep is still not addressed this problem, it has been ongoing for years with the Jeep lineup and not been addressed this is my first Jeep Wrangler and my first dealing with the death wobble | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Driving on highway at posted speed of 70 mph in state of Michigan and jeep quit running I had 3/4 tank of fuel and 37% battery power remaining got it restarted made it to a gas station shut off jeep filled with gas and jeep wouldn’t come back online said charging port malfunction so I open charge door and didn’t see any thing in the removed negative side of 12 volt battery underneath the hood waited for 3 mins reinstalled battery terminal and was able to get it started but the temp controls only work on extreme hot or extreme cold no in between drove back home approximately 150 with check engine light on after several power down and restart the check engine light went away and all went back to normal again | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | Vehicle lost power while driving at highway speed, rapidly decelerating from 70 MPH to <20 MPH. Ignition was turned off after pulling off the highway. When vehicle restarted, alarms cleared and system temporarily operated normally. Problem returned shortly thereafter, but this time did so while accelerating across a street. This condition could have jeopardized safety of self or others by eliminating ability to maneuver/stranding vehicle in roadway. This incident was reported to dealership, who then inspected/investigated. Source is thought to be a faulty fuel pressure sensor. Warning lamps that accompanied this condition were: Check Engine, Sway Bar Link disconnected, and check 4-wheel drive. The check engine light appeared and reset approximately 60 miles prior, and no other symptoms were noted. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM,ENGINE | Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago. | Crash: No Fire: No | Unknown |
| Dec 2021 | STEERING,ENGINE,FUEL/PROPULSION SYSTEM | While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes. | Crash: No Fire: No | Unknown |
| Dec 2021 | UNKNOWN OR OTHER | My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure. | Crash: No Fire: No | Unknown |
| Dec 2021 | ENGINE,FUEL/PROPULSION SYSTEM | My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss | Crash: No Fire: Yes | Unknown |
| Dec 2021 | SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure several times per day. The contact took the vehicle to the local dealer, where it was diagnosed with needing a road force balance & alignment. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000. | Crash: No Fire: No | 23,000 |
| Dec 2021 | ELECTRICAL SYSTEM | I was running an errand. The jeep has been charging the whole night before so it had a full charge. After the hour long errand, I got back to the jeep and tried starting it up. On the dash, the check engine light, the wrench with a lightning bolt was on. On the dash, it’s says the “Service charging system” and “service Hybrid Electrical vehicle system” needs to be service. A little while later of trying to start up, the tow truck happened to start it up by pressing on the gas pedal after turning it on. It’s been in the shop for a week now. | Crash: No Fire: No | Unknown |
| Nov 2021 | POWER TRAIN | After 5 months and 5000 miles of use, the vehicle died hard while driving on the highway with "charging system error" and had to dangerously navigate to the shoulder. The vehicle was so broken not even the power locks would work. The dealer replaced the Power Distribution Unit (fuse box), but the part was the same, so they suspect it was an assembly issue. If you look at online forums, _dozens_ of people are having the same problem with this vehicle. What is even more concerning is that almost every person had a different fix - and many are having this as a repeat problem, with multiple people invoking the lemon law and having Jeep buy the vehicle back. This is very dangerous and broad issue. A recall is needed to protect the public. https://www.4xeforums.com/forums/2021-jeep-wrangler-4xe-general-discussion-forum.8/ https://www.jlwranglerforums.com/forum/threads/4xe-shut-down-on-highway-with-charge-error-think-i-know-what-causes-it-now.76544 | Crash: No Fire: No | Unknown |
| Nov 2021 | POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems. | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,ENGINE | I was driving normally along a busy road at 40mph. Suddenly, the car stalled and I could not accelerate. I coasted until it completely stopped in the middle of a busy road. I was unable to move the car, and instead had to put the car in park and turn off the engine. The "D" light on the gear shifter was blinking, and then the battery on the car went from 55% charge down to 47% charge. A red lightning bolt emergency sign came on but then went off immediately after. With the car off in the middle of the road, I restarted it hoping for the best. Luckily, it did restart fine and I could continue driving. However, I have heard on Jeep 4xe forums that this is an issue with many other owners, some even happening on the interstates. I am now too afraid to drive this car with my child or for long distances, because this issue was completely spontaneous and unpredictable. I took it to the dealer to be serviced, but they are unsure what is going on. And as a side note, this is a brand new car (2021 year) with 105 miles. I only had it for FIVE days before this happened. Prior to this incident I also noticed that the charge would not hold very long at all - for example, driving it today 3.4 miles from one point to the dealer, the charge went from 47% to 17% - this should not be normal. Overall this issue is unacceptable and this needs to be addressed immediately before people die. Thanks for your consideration. | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING | Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 Jeep Wranglers. Driving at higher speeds is dangerous!! | Crash: No Fire: No | Unknown |
| Nov 2021 | VISIBILITY/WIPER | I was driving and needed to use the driver side sun visor. As I took it off of the fixed mount, the swivel mount dropped out of the "socket". I pushed it back in and kept driving only for it to fall out again further on my trip. Now, a few days later, the visor will not stay in place and keeps dropping randomly as I drive. This issue is well documented on Wrangler owner forums and creates a safety hazard as visibility is impaired. My concern is that these can randomly drop and obscure vision due to the windshield being shorter than normal (Jeep design). | Crash: No Fire: No | Unknown |
| Nov 2021 | ENGINE,FUEL/PROPULSION SYSTEM | I left my daughters house with my jeep wrangler and as I shifted into forward gear there was no power on my wrangler 4XE hybrid. I move the vehicle to the side of the road and towed it to the dealers. After a little over two weeks they got it repaired. After that I have read reports of this kind of thing happening in traffic. When I lost power the engine light and stability control light came on. It is now repaired but I’m having second thoughts about the safety of the vehicle since I sometimes transport my grandchildren in the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The two main wire harnesses are faulty. It would not charge or hold a charge. Driving it was dangerous and would stop drastically at any given random moment. A jerking motion would occur while driving. Lights on dash would come on, engine, charging fault station. Charging fault. And lightening bolt warning signs. Sometimes it would say don’t drive call for assistance. The dealership has had my vehicle since June 4 2021. The parts I’m told won’t be available until end of January 2022. I purchased the jeep on April 30th 2021. It’s very scary when you’re on the road, w my family and it decides to lock up or sounds like the transmission is falling from the under carriage. Luckily we weren’t rear ended or pushed through an intersection. | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Description: - Recurring on multiple occasions - Multiple lights on the dash come on. They may flash or persist - i.e. engine light, turtle light, crash avoidance light, among others. - The vehicle loses power (it’s a hybrid). This includes the motor and the engine. - The steering is compromised. You cannot steer the vehicle very well during this loss of power. - The vehicle usually will not restart and must be towed in or, in some cases, the battery can be disconnected causing the vehicle to reset and allowing it to begin operating again. This solution can work for a several power cycles or none at all. - When this happens, and you attempt to restart the vehicle sometimes when the power returns you are unable to tell if the vehicle is in neutral, drive, reverse, park, etc. - I experienced a case where the vehicle was in the Run position and the power windows would not open. When it was in the Off position, the windows would open. Perhaps this is intended behavior. - The seatbelt light will stay on even though all passengers in the vehicle are buckled in. It is unclear if this is part of the same issue, but it seems to be. - Systems compromised: Steering, braking, power/engine, seatbelts, etc. Examples of Incidents: - Driving in neighborhood (Safe Location) - Driving at highway speed (Unsafe Occurrence) - Driving on an off-road trail (thankfully with others) (Unsafe Occurrence) - Driving at highway speed - We almost crashed twice trying to get off the hwy. (Unsafe Occurrence) Compounding Safety Issues: - Roadside Assistance didn’t show up after ~7 hours waiting. - FCA’s utter confidence in the repair process is scary to me. - Confidence apparently based on recent software updates to the system, which was installed in a prior visit. The FCA rep wasn’t initially aware the vehicle was back in for service 2 days after installing the latest firmware. - Lack of ability to update software OTA (over the air). | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING | Steering wonders at 55mph or higher. You have to continually correct to keep straight on Highway. I have reported it to Jeep the manufacturer and had it to the dealership and they did not find anything wrong and said that’s the way they drive. I have had three jeeps before this one and by far it’s the worst | Crash: No Fire: No | Unknown |
| Oct 2021 | STEERING | When driving vehicle I’m having to over correct steering I can’t look away for .5 seconds to look in mirrors because car wanders side to side trying to stay in my lane is a nightmare it’s not safe at all | Crash: No Fire: No | Unknown |