Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
860 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | STEERING | Steering Death Wobble, usually on bumpy type of roads. Has improved some after front end alignment. No safety risks so far but very scary. Dealer has not been able to reproduce it, only happens so often. No, only a mechanic shop has looked at the vehicle. No warning lights or messages came on before. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,SUSPENSION,WHEELS | In the last month my wife and I have 4 experiences with an extreme vibration and wobble in the front end of my jeep while driving on the highway. The vibration is violent and the last time it seemed as if the wheels were going to come off my 2021 Jeep Wrangler. Once I slow down the to a lower speed, 45 mph for example, the wobble stops but it seems to be a problem with many Wranglers based upon my research. I am going to schedule an appointment with a dealer to have this investigated but I have less than 35,000 miles on my jeep and it seems to be a manufacturer issue. There are no warning lights that indicate I may have any kind of problem. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE,FUEL/PROPULSION SYSTEM | Vehicle started and put in reverse. after backing up approximately 15 ft, vehicle put into driver and once accelerator was pressed, vehicle stalled. Tried to restart, engines turned over but stalled again after 1 second. Waited 10 seconds and tried to restart again, stalled again 1 second after turnover. Turned vehicle completely off, opened door, waited 30 seconds, tried starting again and system attempted to stat for 5-10 seconds (push to start ignition so I had no control over how long it tried this), but engine would not turn over. Vehicle also could not be shifted out of park (turned vehicle off and tried to put in “On” position without ever depressing the brake). Vehicle now stuck in driveway and unable to be moved. Acting like an issue with the fuel pump, which is a recall that was announced for some vehicles of this make and model, but NHTSA check shows no open recalls on vehicle. No warning lights or check engine lights came on. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I own a 2021 Jeep Wrangler 4xe – VIN: [XXX] . I previously brought the vehicle in for a recall related to the high-voltage battery. Months later, I received another safety notice instructing me not to charge the vehicle and to park it outdoors away from structures due to fire risk. This indicates the original recall service did not resolve the defect. My vehicle is currently unable to perform its intended function (EV charging/commuting functionality) and may pose a safety hazard when parked. I am requesting NHTSA oversight to ensure FCA/JEEP provides an available remedy and that owners are informed and supported. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING | The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 75 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. Upon researching online, the contact related the failure to an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure and advised that the vehicle was not under warranty. The failure mileage was approximately 42,000. | Crash: No Fire: No | 42,000 |
| Dec 2025 | STEERING,SUSPENSION | For a few weeks prior to 12-21-2025, I've experienced minor Jeep "death wobble" (suspension issue) at highway speeds when encountering an irregularity (bump) in the road surface. On 12-21-2025, I experienced moderate Jeep "death wobble" at around 60 mph (several times). On a desert 2 lane highway, I was seriously in danger of running off the road to the right (crashing into rock faces bigger than the car) or running into oncoming traffic to the left. I was about an hour away from home and was able to reproduce the problem. I found that the issue was minimized if I kept it under 58 mph. Unfortunately, this motivated many drivers to dangerously pass me. The next day, I took it to the local off-road mechanic and they determined it was a worn tie-rod and recommended replacing the tie rod and installing/upgrading the steering stabilizer. From what I have read during my research is that those are band aid approaches to a more serious engineering/design issue with the Jeep Wrangler. I've further learned that Fiat-Chrysler (or the current owner) has continued to address the issue that has been problematic for decades. There are no recalls for my vehicle and the relevant TSBs I could find apply to older models (latest I saw was 2020 JL). However, it's clear the issue has not been resolved on my more current model (2021 Jeep Wrangler Rubicon JL). The vehicle is available for your inspection. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING | “Violent steering oscillation / loss of steering control at highway speeds” Speed when it occurs (usually 45–70 mph) Trigger (bumps, bridge joints, potholes) It requires slowing significantly to regain control. “This is consistent with Jeep’s known steering damper failure causing death wobble. I requested evaluation under Jeep’s known corrective actions.” | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER | Basically stated, death wobble, after looking up symptoms. At 65 mph on the highway, hit a bump and the entire jeep shook uncontrollably. I just purchased it used not 10 minutes prior to the incident. The dealership failed to mention this and sold it as-is. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Multiple failed recalls to stop vehicle High Voltage battery fires. I've already had the battery pack replaced once and now another recall of a software flash (68c) to test the battery cells separators for damage. So again the issue is still there and this is just another band-aid to catch it before it catches fire. This has been a ongoing issue for over a year and the issue is still not properly corrected. Multiple months of no charging, no parking in garage or near other vehicles/structures just to have another band-aid of a software flash, to stop the fire before it starts doesn't make me feel safe enough to put my family in this vehicle or to still want to charge or park anywhere near other vehicles or structures. This is the same process that "fixed" this issue the last time that obviously isn't a fix at all. The new battery they installed in 07/22/25 is just more of the same junk batteries without a proper fix. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed on the highway for 45 minutes, there was an abnormal odor of chimney fire, which continued while at the stop sign. The front passenger occupant noticed there was smoke from underneath the hood. While pulling over, the steering wheel locked up, and the occupants exited the vehicle. The engine warning light was illuminated. The damper had previously been replaced, but the vehicle was well-maintained. There were no reported injuries, air bag deployment, or crash. The fire department was able to extinguish the fire. The police were called to the scene, but there was no police report. The vehicle was towed to a tow lot. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000. The VIN was not available. | Crash: No Fire: Yes Towed | 52,000 |
| Dec 2025 | ELECTRICAL SYSTEM | Open recall with no fix that’s a safety issue do to the potential of the vehicle catching fire. I have filed a claim with mopar and they just keep saying that there’s no fix available. I’m looking to get a buy back because this vehicle is not safe. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Jeep has a design defect in vehicles equipped with the 2.0L turbocharged engine where the coolant reservoir is positioned directly adjacent to the turbocharger and turbo heat source with insufficient heat shielding. Due to the constant high heat exposure, the plastic coolant reservoir and/or connecting plastic fittings degrade, warp, and become brittle over time, eventually leading to coolant leaks, erratic coolant temperature readings, and/or sudden coolant loss. This failure often occurs without warning, and many vehicles do not initially trigger a check engine light. In my case, the vehicle exhibited intermittent coolant temperature readings, abnormal fan operation, and heating inconsistencies before the leak was discovered. Multiple repair attempts are frequently made before the root cause is identified. Mechanics often replace components such as the thermostat housing, coolant temperature sensors, or related assemblies, not realizing the coolant reservoir heat damage is the underlying cause. This results in unnecessary repairs, significant consumer expense, and extended vehicle downtime.This defect poses a serious safety risk, as coolant loss can result in: •Engine overheating •Sudden loss of power •Potential engine failure while driving •Increased risk of breakdown in traffic or unsafe driving conditions Numerous owners report similar failures, indicating this is not an isolated incident but a widespread design flaw affecting Jeep vehicles equipped with the 2.0L turbo engine.Jeep has not issued a Technical Service Bulletin or recall addressing the placement of the coolant reservoir or providing guidance to technicians to inspect for heat-related degradation in this area.I am requesting that NHTSA investigate this design defect and require Jeep to issue a Technical Service Bulletin or recall addressing this. The vehicle was properly maintained and not modified and The issue occurred at relatively low mileage. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,SUSPENSION | The jeep goes into a death wobble when it encounters small bumps at speeds above 55mph. It begins shaking violently and forces you to brake quickly. This make it very dangerous to drive on highways or interstates. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | Fire risk. Recalls for software update. I’ve done the software update once already after my jeep wouldn’t start and had to be towed to the dealership. My engine light came on again along with a stabilizer bar warning light. The dealership said they need to do another software update again, but that there’s still no real fix for the issue. I’m dropping it off again tonight. The fact that I have to do this and to be told there’s still no real fix is ridiculous. I’d really like to get rid of my jeep at this point, but I feel stuck because who’s going to buy it with all these unresolved issues? | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I purchased (traded into) a 2021 Jeep Wrangler on October 31, 2024. The vehicle already had an open safety recall (68C) at the time of purchase. Shortly after, the vehicle began experiencing severe and dangerous safety failures. While driving, the Jeep suddenly goes into “turtle mode,” loses power without warning, and drops to 7–12 mph in traffic. The engine light comes on and the vehicle becomes almost undrivable. This creates an extremely hazardous situation where I could be rear-ended or left stranded on the road. This is a serious safety risk to me and to other drivers. I contacted Jeep/Stellantis Recall Customer Care to report the issue. Only after calling did I receive an email telling me I must pay out of pocket for a rental vehicle, even though the vehicle is unsafe and the recall remedy is not available. I immediately responded saying I cannot pay upfront. Since November 25, Jeep/Stellantis has ignored my messages completely. The vehicle remains unsafe, undrivable, and under a recall with no available parts. Jeep has refused to provide a direct-billed rental or any safe alternative transportation. I have been left without a usable vehicle while the manufacturer fails to communicate or offer assistance. This is a major safety defect, and the lack of manufacturer response puts me in danger. If this vehicle loses power in traffic again, it could cause an accident. I am requesting NHTSA intervention because Jeep/Stellantis is not addressing this safety issue, not providing a remedy, and not honoring their recall responsibilities. Symptoms: •Sudden power loss •Turtle mode activation •Speed dropping to 7–12 mph unexpectedly •Engine warning light on •Vehicle unsafe to operate Manufacturer Failure: •Recall 68C remedy unavailable •Denied direct-billed rental •Required me to pay upfront for rental •No response to my communication since Nov 25 •Left me without transportation | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,SUSPENSION | My 2021 Jeep Wrangler has the well known "Death Wobble". Jeep isn't taking this very serious safety concern seriously. When speed increases to 70 mph the jeep shakes uncontrollably and you must slow down almost to a stop to regulate again. This should be a recall! Huge safety issue. If you google jeep death wobble you could read for days how many jeep owners are experiencing this issue. There apparently is a recall for older jeeps, but unfortunately jeep did not fix the issue and the 2021 jeeps are also affected. It's time to put a recall on the 2021 jeep wranglers and fix the death wobble. | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically. No warning lights were illuminated. The contact stated that the failure only occurred while driving over a bump in the road. The vehicle was taken to the dealer, where it was diagnosed with a failed damper. The contact stated that upon inspection of the vehicle, the dealer informed the contact that the shock absorbers were leaking. The contact was informed that the damper and the shock absorbers needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was known as the death wobble. The contact stated that the failure was present when the vehicle was purchased; however, the shaking had become more aggressive and persistent. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Dec 2025 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,AIR BAGS,ENGINE | In June 2025, I brought my vehicle to the dealership (Hendricks Chrysler Dodge Birmingham, AL) for a full diagnostic inspection, and at that time I was told everything was fine. There were no warnings, no notes about electrical issues, airbags, coolant leaks, engine leaks, or any of the major concerns now being reported. On my most recent visit (October 2025), the dealership suddenly reported multiple “Immediate Attention” failures, including: • Airbag system issues • Electrical system failure • Coolant system leak • Water pump leak • Engine oil separator leak These items were never mentioned during my previous full diagnostic despite being safety-related components that typically show symptoms or codes. Because these new issues involve critical components like the airbags, engine, and electrical system, my safety was put at risk. I have been driving the vehicle daily under the belief that it had passed a full diagnostic months earlier. If these problems really existed at that time, then I was unknowingly operating an unsafe vehicle. If they did NOT exist, then the sudden appearance of multiple major failures raises concerns about incorrect diagnostics or improper prior inspection. I have not received any warning lights except the airbag light. The dealership has not provided a clear explanation as to how these issues appeared only months after a full inspection. This has caused significant concern regarding vehicle safety, diagnostic reliability, and whether the previous inspection was performed correctly. I am requesting NHTSA review because the dealership failed to identify or disclose major safety-related failures, which has potentially placed me in danger without any warning. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that a recall repair for the battery was previously completed in 2023. The contact called a dealer and the manufacturer and was advised that the remedy was not yet available and to follow the instructions not to park the vehicle near any structures or other vehicles, and not to charge the battery due to the risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | On April 15th 2025 my Instrument Panal Clusters IPC which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a Ipc recall on Jeeps/Gladiators 2018-2024. After going on the website to check if my vin qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150.00 to have my vehicle diagnosed. The dealership said it was indeed the Ipc but also said my vin number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep Corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the Ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with FCA 18003349200 customer care spoke to recall center spoke to Shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to Ann Riley and Josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!! | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I was driving on the freeway, 65mph, in Los Angeles and the '21 Jeep Wrangler 4xe started showing a bunch of error messages telling me to safely pull over, loss of propulsion, etc. I lost power and was unable to drive past 38mph. Upon getting to the end of the off-ramp and before coming to a full stop, the vehicle threw itself into parking gear. I shifted to Park, and it wouldn’t shift out of Park, while I was blocking traffic on the off-ramp, which could have been a dangerous incident. I required a tow truck. There was a Check Engine Light and a 12V battery light while I was bricked. The tow truck was unable to jump start it. The dealer provided a pre-scan report showing stored codes P0607 (ECU Internal Performance) and P1B13 (Park-By-Wire Unintended Out of Park). Refusal to Repair: The dealer just replaced the 12V battery and "cleared the codes" (per their invoice). There is a known TSB 08-054-22 (NHTSA ID 10248015) specifically relating to code P0607 software logic, but they refused to look into it further. I didn’t have confidence in their diagnosis, and when requesting them to do a safety test drive with me, they refused. When I pressed for safety verification, the Service Director told me to “leave the dealership and never come back.” I was genuinely concerned about the safety of this vehicle and their lack of investigative diagnosis, specifically their refusal to verify if the TSB was performed to ensure the Hybrid Control modules have up-to-date software. They refused to offer any help and just told me to “take the vehicle and leave.” I don’t believe it’s normal for a car to lose propulsion from a weak 12V battery while driving. There seems to be a more complicated communication issue (P0607) that is happening, and it very much concerns me as losing propulsion on the highway is very dangerous. | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING | Driving on the highway at 60 - 65 mph, and almost lost control of the steering. The steering wheel was violently shaking/vibrating, and I had to pull over. It's called the "death wobble" online. I had to get off the highway and drive below 60mph to manage the steering. I went to the dealership, and they "found that excessive movement in both ball joints of the drag link assembly was caused by air being trapped inside the steering damper." Both were replaced. The vehicle had only 47,800 miles and had never been driven off-road. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | Bolts came loose on thermostat housing caused all the fluid to leak out when looked up seems to be a common problem on these jeeps | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING,SUSPENSION | See attached document for complaint. | Crash: No Fire: No | Unknown |