Complaint volume
860 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
860 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
860 Total complaints
19 Crash reports
22 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 22 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 108 complaints, with an average reported failure mileage of 20,913 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
22 Fire
8 Injury
0 Fatality
31 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 117
STEERING 86
STEERING,SUSPENSION 70
POWER TRAIN 57
SUSPENSION 52
UNKNOWN OR OTHER 47
ENGINE 35
ELECTRICAL SYSTEM,ENGINE 28
FUEL SYSTEM, GASOLINE,ENGINE 21
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 20
860 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | SUSPENSION,STRUCTURE,UNKNOWN OR OTHER | While driving higher speeds (45 mph+) I have had my vehicle start shaking very violently which results in me having to slam on my breaks to gain control of my vehicle. When this happens I have been traveling on the highway or interstate which puts other drivers at risk due to me unexpectedly having to come to a halt to gain control of my vehicle. I have taken my vehicle to the mechanic multiple times (dealership twice and local mechanic twice) and I have had everything replaced on the front end that could cause this and it is still happening. Steering dampener has been replaced twice in a year. Mechanic seems to believe that there is a design flaw in the vehicle that is causing it at this point. There is no warning message or anything that gives me any warning. I am scared to drive my vehicle on the highway or interstate. | Crash: No Fire: No | Unknown |
| Mar 2026 | STEERING | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH, the vehicle drove over a bump in the road, and the vehicle started to wobble and shake violently. The contact slowed down and stopped the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the steering dampener needed to be replaced. The vehicle was not repaired. The contact stated had experienced the failure several years prior. The vehicle was repaired under warranty; however, the vehicle was no longer under warranty. The manufacturer was informed of the failure. The failure mileage was approximately 51,000. | Crash: No Fire: No | 51,000 |
| Mar 2026 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing sudden jerking. At low speeds (approximately 10–5 mph), the vehicle shudders and harshly downshifts, creating a sudden grabbing sensation. Engine RPMs fluctuate during deceleration as if the transmission cannot smoothly match engine speed. Braking feels inconsistent, and at times it feels as though the vehicle is accelerating or resisting braking input before abruptly slowing. The vehicle has felt as though it would stall at low speeds and has stalled intermittently. Additionally, the forward collision warning / automatic emergency braking system has activated without an obstacle present. There have also been intermittent instances of loss of power steering assist. The engine has developed a ticking noise and a high-pitched ringing/whining sound from the engine area during operation. In January 2026, the transmission catastrophically failed and required replacement of the transmission, torque converter, cooler, and control module. The vehicle was out of service for over 24 days. Following installation of a Mopar remanufactured transmission and torque converter, the same symptoms have recurred, including RPM flare, delayed shifting, shuddering, harsh downshifts, unstable deceleration, and abnormal engine noises. These conditions present a safety concern due to loss of expected acceleration, unpredictable torque engagement, unintended braking activation, intermittent power steering loss, stalling behavior, and drivetrain instability. The vehicle is currently under further diagnostic evaluation. I have multiple documents, but the file is too large to upload | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING | At any speed above 50 mph the steering violently shakes if I hit bridge seams, cracks, or potholes. At speeds about 60 it's significantly worse and around 40 it still wobbles for ~3/4 of a second | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | This is a plug in hybrid vehicle. The (ECH) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe Fans on Facebook has been doing some tracking of numbers and shows a 50% failure rate with some failing after being replaced. This failure is not being addressed by Jeep. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Car partially charged and when driving feels like it’s going to stall out. Seems like whatever update Stellantis did to hide the 4xe issues is impacting my ability to safely get around | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,SUSPENSION,WHEELS | The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the video, the dealer immediately installed a steering damper at no cost. However, that solution was only temporary. The same dangerous shaking returned and has continued to repeat. Now it appears that the manufacturer is declining to take action because my warranty may have expired. However, I have documented proof that they acknowledged the defect during the warranty period and performed repairs related to it. I have records of those warranty repairs. This is not a minor vibration. This is a severe and potentially fatal instability that occurs at highway speeds. While driving, the vehicle will suddenly begin violent front to back shaking with loud noises, forcing me to rapidly slow down or nearly stop to regain control. These dangerous events happen far too often. For example, last month I drove a round trip between Chicago and North Carolina and experienced more than forty instances of shaking, ranging from moderate to severe. The vibrations are intense enough that other vehicles on the road can clearly see and witness what is happening. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable for selling an inferior product and take care of the customers who have supported them for the past 5 years until they stopped selling them! there are 320,000 jeeps impacted, lets fix this!!! I will be scheduling service soon, but you cant expect customers to stop our lives to live at the service center. Jeep really needs to start offering a large scale buyback OR fix the issue which would be to replace the battery with new improved updated one that doesnt become a fire risk every year! Thats where the NHTSA should come in to play - which is "dedicated to saving lives, preventing injuries, and reducing economic costs associated with motor vehicle crashes. It achieves this by setting safety standards, investigating defects, issuing recalls" | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to park near structures or other vehicles and I have been advised to avoid recharging. No repair has been performed. The condition places occupants and others at risk of fire and prevents safe use of the vehicle. I am reporting this because the manufacturer has failed to remedy this safety recall in a timely manner. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | EV Battery recall without resolution. After receiving the recall notice and scheduling service at the dealership, the Jeep Was kept for 6 weeks and they replaced both the EV battery and the starting 12v battery. After driving the vehicle for less than a week, the EV battery started making gurgling and bubbling sounds after starting and continued for about 30 sec - 1 minute after turning off power. No message or warning lights have indicated any type of issue. The dealership said the car is not safe to drive and asked me to have it towed to the shop. I have had to pay almost $3,000 out of pocket for a rental because I use my car for work. My reimbursement is still processing and my vehicle is back in the shop. This was the 4th attempt to upgrade the software and the first time replacing the battery to my knowledge. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,SUSPENSION | Safety Concern – Steering Instability / Death Wobble – 2021 Jeep Wrangler Sahara To Whom It May Concern, I own a 2021 Jeep Wrangler Sahara with approximately 30,000 miles. I am writing to formally document and request a resolution for a recurring and severe steering instability commonly referred to as “death wobble.” The vehicle experiences violent front-end oscillation after encountering normal road conditions (e.g., highway speeds and minor road irregularities). This condition poses a significant safety risk to me, passengers, and other drivers. This issue has been widely documented in Jeep Wrangler models and addressed in various Technical Service Bulletins concerning steering dampers, ball joints, track bars, and front suspension components. Given the known history of this condition in Jeep vehicles, I am requesting: A full diagnostic inspection of all steering and suspension components. Confirmation of any applicable Technical Service Bulletins. Repair or replacement of defective components at no cost. Written documentation of findings and repairs. This vehicle has been properly maintained and has low mileage for its model year. A violent steering oscillation at highway speed is not normal wear and tear — it is a safety defect. If this issue cannot be resolved under warranty or goodwill assistance, I will pursue escalation through Stellantis Customer Care, the National Highway Traffic Safety Administration (NHTSA), and applicable consumer protection or lemon law provisions. I am requesting written confirmation of how this matter will be addressed. Sincerely, Cindy Rossbach 29872 Milby Drive Easton, MD 21601 410-829-2098 ccr29872@yahoo.com VIN: 1C4HJXENOMW771106 | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM | After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | See attached letter | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer dies if the car isn’t driven for more than 3 days. We spend more time jumping the vehicle than driving it. It’s a 2021 and only has 35000 miles on it. Why pay for a vehicle that spends more time in the shop than in the driveway? | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | Recall 68C has NOT been remedied on my 2021 Jeep Wrangler 4xe (VIN [XXX] ). Details are as follows: Recall: Battery / high-voltage system (Recall 68C) Status: Failed battery test, vehicle held at dealer Delay: Quoted 4–8 weeks waiting for replacement battery Impact: Vehicle unusable / safety-related immobilization Mileage: 34,000 Dropped off: [XXX] CJDR on January 8, 2026 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | I just had the 68C recall done to my Jeep Wrangler 4XE recently. Before the recall, it was running fine. But now, every time I go uphill in electric only mode, the car would suddenly lose power (eg. slowing down from 50 MPH to 20 MPH). Pressing the accelerator does nothing, until I fully depress it, at which point the gas engine would start and the car jerks forward. It's very dangerous with the sudden slow down and speed up for no reason. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | I reached out to my dealer at the beginning of Jan after I received the notice that the recall repair was available. The dealer told me that they have no record of the recall for my vehicle. The dealer has been unresponsive since I complained. | Crash: No Fire: No | Unknown |
| Jan 2026 | SUSPENSION | Jeep death wobble occurs in my 2021 jeep wrangler. Currently recalls are for vehicles up to 2020. While driving at highway speeds and the vehicle rides over a small bump the front end shakes excessively until speed is dramatically lowered. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,ENGINE | My engine light came on shortly after my first warranty oil change August 23,2025 at the Tonkin Hillsboro dealership. During my 2nd warranty oil change January 9,2026 at Tonkin Hillsboro dealership I let them know my engine light came on after their last service and they wanted to charge me the diagnosis fee. After continued discussion learned they already checked the code indicator and mentioned possible gas cap seal and it was not fixed. Today I received an Updated Carfax of my recent service and saw a recall for my vehicle dated on October 30, 2025 re: Urgent Fire Risk When Parked. NHTSA Recall Number 25V741000 Manufacturer Recall Number68C NHTSA Recall Number25V-741 Recall StatusRecall Incomplete This safety was not checked, fixed or completed within the consumer regulatory requirement of recalls while my vehicle was in service and in their observation. If the recall notice is dated October 30, 2025, there should be no reason for an oversight in providing clear communication and corrective action immediately while the vehicle was in service on January 9,2025 and communication/information before I picked up the vehicle and drove it off the lot. This is a certified vehicle that so far has not given me any confidence of proper dealership quality and car for vehicle safety and consumer co concern. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,FORWARD COLLISION AVOIDANCE | Two issues that I want to make known. First is a classic jeep issue with the death wobble. I currently have the jeep back in the shop for the current recall and having them fix the wobbling again. This would be the second time that it has happened. worried because the warranty is about to expire. Next is a problem that I almost forgot about until recently because I started driving a rental jeep wrangler. With my jeep, when I have the adaptive cruse control on, it some times thinks there is a car in front of me when it is in the next lane, and right in the middle of the highway, my jeep tries to stop because there is a car next to me in its own lane. This has been going on for a while now but i have never gotten it looked at because of the cost. im going to have both issues looked at during the recall because my extended warranty is ending and im worried that if i dont get it fixed now, im going to have to pay more in the future. Side notes about my jeep, it was a buy back before I purchased it. Was supposedly fixed. At around 10k miles I had a radiator issue and then needed to have a complete engine replacement. With both of these battery recalls, I have had to get a new battery. Im about to get by 3rd. There has also been hvac issues fixed in the past. I tried to contact jeep about another buy back, but they denied the claim without even talking to me. Currently working on trying to actually talk to someone. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The manufacturer refuses to process the 68c recall. The car was purchased from a dealer in Canada in 2021. I purchased it in 2025 and imported it to Poland. Currently, the car is registered and used in Poland. The dealership refused to process it. He suggested I take the car to North America and have the recall performed there. It's possible to have the software related to the 68c recall installed at an independent repair shop in Poland, but if the battery needs to be replaced, Jeep won't do it. I tried contacting Jeep in the US to ask how to resolve this, but there's no email address or online form available. Given zip code is incorrect since this form do not allow to use forein zipcode. Please contact me via email address. Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,SUSPENSION | When going over a bump the jeep goes into a "death wobble". This was fixed approximately 3 years ago. It now has started again. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING | Steering Death Wobble, usually on bumpy type of roads. Has improved some after front end alignment. No safety risks so far but very scary. Dealer has not been able to reproduce it, only happens so often. No, only a mechanic shop has looked at the vehicle. No warning lights or messages came on before. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos of the fire and aftermath, taken once I exited the vehicle. I assume the fire is the result of the recent recall on the battery components of the Jeep Wrangler 4xe. The vehicle is currently in an impound lot and would be available for inspection upon request. I have notified Jeep and my insurance of the incident, but the jeep has not as of yet, been inspected by either entity. The fire was of great risk to myself. If I hadn't pulled over when I did who knows what might have occurred. In addition I had a full tank of gas so the vehicle could have exploded endangering other people, vehicles, and property. No warning lamps, messages, or other symptoms of the problem appeared prior to the failure. The vehicle had been operating as intended prior to smoke/fire. I have documentation of a service of the vehicle on Wednesday Dec 3, 2025 with Raidon's of Kirkland in which the performed recall services. | Crash: No Fire: Yes | Unknown |