Complaint volume
891 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Jeep Wrangler Complaints
891 consumer-submitted complaints on record for the 2021 Jeep Wrangler, grouped by component category.
891 Total complaints
19 Crash reports
25 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, steering,suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 19 crash reports, 25 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 110 complaints, with an average reported failure mileage of 21,715 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, steering,suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Jeep Wrangler complaints?
19 Crash
25 Fire
8 Injury
0 Fatality
32 Towed
5 Medical attention
What are the most common 2021 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 124
STEERING 88
STEERING,SUSPENSION 71
POWER TRAIN 57
SUSPENSION 53
UNKNOWN OR OTHER 47
ENGINE 36
ELECTRICAL SYSTEM,ENGINE 28
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 23
FUEL SYSTEM, GASOLINE,ENGINE 21
891 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | EQUIPMENT | I plugged in my charger to my Jeep 4xe and I heard a sizzling sound from the wall charger unit and outlet. I immediately disconnected the charger and cut the power to the unit from the breaker box. This was installed in 2021 by a professional electrician. I am grateful I was observant because this would have caused a fire. There was evidence of this starting in the outlet box (black residue). This was. a major near miss safety incident. Hired a professional electrician to repair the charger. The wall charging unit is Jeep branded: HCS-40P Hardwired Electric Vehicle Charging Station, Jeep Branded by Clipper Creek Part number: 0922-00-013 Today there is a note on the MOPAR website: No Longer Stellantis LEV Readiness Compliant Curious...should this unit have been recalled? | Crash: No Fire: Yes | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | I saw in the news on 9/30/24 that my 2021 Jeep 4XE Wrangler was recalled due to a safety issue (Jeep could catch fire). No information was available that day indicating whether my Jeep was included in the recall. I called my local Jeep dealer and they had no information. I waited for more information to be released on 10/1/24 and saw nothing. I chose to park my Jeep outside and not charge because of what I had heard in the news. I called Mopar on 10/2/24 and was told that the VIN numbers had not been released for the recall but would be released on 10/3/24. I checked my VIN on that day and saw that my vehicle was included in the recall. I called my Jeep service center and was told that they don't have the parts for the recall and they may not be available for months. I asked if I needed to continue to park outside and not charge and was told they don't know anything about that. I called Mopar on 10/4/24 and was told that there is no remedy available and that I do need to park outside and not charge due to fire risk. What if I did not watch the news? What if I did not make these calls? This is safety concern if very alarming to me. I am now stuck with a Jeep that I can no longer charge (which is why I bought it) and I am concerned it could catch on fire and there is no timeline on the fix for this hazardous situation. This is the second recall for a fire hazard for this Jeep. How do I know this time it will be fixed? Thank you for your attention to this frustrating and dangerous situation. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL/PROPULSION SYSTEM | While driving the vehicle shut off and displayed a warning to check battery charging system. I had to deploy emergency flashers and coast into a gas station parking lot. After parking and I was able to restart vehicle after a couple attempts and it ran normally. It has not happened since but very concerning as I was in a 50 mph area when vehicle shut off and was luckily able to safely find a pull off area. I stopped by the local dealer to report the issue but they saw no outstanding recalls or service bulletins so nothing was done. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,SUSPENSION | I have experience multiple episodes of the "death wobble"that previous 2021 Jeep Wrangler have reported over the past year. The steering wheel starts to wobble at times going over 60mph or hitting a bump. It appears that that the auto maker does not have an answer given the reports I have reviewed by NHTSA. | Crash: No Fire: No | Unknown |
| Sep 2024 | SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving at various speeds over 45 MPH, the vehicle was shaking and vibrating after driving over bumps on the roadway. The cause of the failure was not yet determined. The contact stated that the failure had occurred after the dealer installed the manufacturer's lift kit accessory to the vehicle. No additional information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,980. | Crash: No Fire: No | 12,980 |
| Sep 2024 | SUSPENSION | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 74 MPH, the vehicle vibrated violently, after which the steering wheel began to jerk from the contact’s hands, prompting the contact to pull over to the shoulder of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to duplicate the failure. The contact was informed that the vehicle was experiencing a death wobble; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000. | Crash: No Fire: No | 31,000 |
| Sep 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER | My 2021 Jeep Wrangler suffered a power steering massive leak and gear box is defective. I only had 19,000 miles on it and the steering is very very loose and has always been loose since I purchased it. I have an appointment with Kings Crysler Jeep, Mason Ohio on September 24, 2024. The Head Service Advisor noted I was out of the 3 year/36,000 mile warranty by 2.5 months. He has NEVER heard this happening but now I think I might tow the vehicle to the dealership. No warning lights alerted me. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING,SUSPENSION,UNKNOWN OR OTHER | When driving above 30 MPH and going over a bump the car shakes and wobbles Violently feeling like the tires and steering wheel will fall off. This has been referred to as the “death wobble.” The car has some warranty remaining and is going in for repair with an authorized Jeep dealer. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,ENGINE | The contact leased a 2021 Jeep Wrangler. The contact stated that the instrument panel lights were flickering. The vehicle was taken to the dealer, where unknown software updates were performed; however, the failure persisted. The contact stated while driving 55 MPH, the vehicle stalled. The check engine warning light and the service warning light were illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after approximately 30 minutes. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred several times. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ24012 (Electrical System, Engine). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 7,000. | Crash: No Fire: No | 7,000 |
| Sep 2024 | ELECTRICAL SYSTEM | All codes began to display, errors delaying to charging port initially then gradually progressed. car would not turn on and would not move had to be towed to dealer ship. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS | Started my jeep this morning and the indicator light for my airbag came on saying it needed service. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Approaching red light and the vehicle came to a sudden stop. Message popped up on dashboard to place into park and start vehicle. Vehicle would not start and could not shift into neutral to move off of road. Message then appeared to plug car in to calibrate battery. Had car towed to my house, plugged car into charging station and message popped up to service charging system. Car will not start. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Attempted to pull onto highway and lost propulsion. Dash lights lit up. The vehicle was powered off and upon starting it back up it multiple times it displayed the “service charging system” error. I was ability to limp home with limited propulsion and had the vehicle towed to the dealer on 8/8/2024. Dealer was great to work with and stated that the vehicle needed a new HV battery. The processing time for the part was 10-14 days after approval from Stellantis engineering. 8/29 still no vehicle, but was told that the part would arrive this week. 33k miles 2021 Wrangler Sahara 4xE | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were illuminated on the instrument panel. The vehicle was able to restart however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,986. | Crash: No Fire: No | 60,986 |
| Aug 2024 | STEERING,SUSPENSION | DEATH WOBBLE. Loose, or misaligned mechanical parts shake violently when driving on highway causing the “wobble” in the front end steering and suspension. Exactly the same way the 2018 and 2019 Jeep issue occurred, as noted by NTHSA in 2019. | Crash: No Fire: No | Unknown |
| Aug 2024 | VISIBILITY/WIPER | Driving on the expressway and a rock from a vehicle in front of me hit the top right corner of the windshield causing small pieces of glass to scatter on the inside of the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 30 MPH, the vehicle lost electrical power. The contact coasted to the side of the road. The contact stated that several attempts were needed to restart the vehicle before being able to continue driving the vehicle. The failure had occurred a second time. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic retrieved DTC code: POE787; and related the failure to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 19,000. | Crash: No Fire: No | 19,000 |
| Aug 2024 | ELECTRICAL SYSTEM,VISIBILITY | The contact owns a 2021 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 23V787000 (Electrical System) and 24V111000 (Visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to lose motive power and stall. The vehicle was towed to the local dealer. The cause of the failure was yet not determined. The failure mileage was 26,000. Parts distribution disconnect. | Crash: No Fire: No Towed | 26,000 |
| Aug 2024 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | I was leaving my home on July 25th. Suddenly when turning onto the freeway approach. The car battery light turned on. Then suddenly a Red Turtle came on dropping my speed instantly from 35 to 5 MPH. I was able to barely avoid an accident by throwing the steering wheel to the right moving out of traffic. Had this been about 1000 feet further along, things could have been dangerous. I had the car towed to the dealership.... where they informed me this is the hybrid battery.... an issue that I have had now 4 times with this vehicle and was supposed to be fixed. It has been in the shop for over 2 weeks. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | VESSEL CONTINUES TO SHOW OIL PRESSURE WARNING LIGHT WITH NO OBVIOUS CAUSE - OIL PRESSURE IS WITHIN RANGE AND OIL IS NOT LOW NOR LOW LIFE? | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN,FUEL/PROPULSION SYSTEM | Vehicle just turned off, lost power while driving. A "Check Charging System" message showed up on the dashboard. I was able to restart the vehicle with no further errors. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | Right real axel seal went bad at 26000 miles. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2021 Jeep Wrangler. The contact stated while driving 80 MPH up an incline, the vehicle lost motive power, decelerated, and was unable to accelerate above 30 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who kept the vehicle for four days but was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included but the vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000. | Crash: No Fire: No | 33,000 |