Complaint volume
399 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
399 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
399 Total complaints
6 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 28,492 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
6 Crash
1 Fire
8 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 92
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 40
ENGINE 25
ELECTRICAL SYSTEM 23
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 9
VISIBILITY 9
399 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | SEAT BELTS | Occasionally the driver's side middle row passenger seat belt will come unbuckled while driving. This happens without pushing the eject button. Reinserting the buckle will clear the seat belt alarm and refasten the belt but occasionally it will pop out again. | Crash: No Fire: No | Unknown |
| Dec 2024 | SUSPENSION | Rear shocks and absorbers have been replaced twice and broken within 84,000 miles. | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | The captain seats in the back middle row will be clicked in place and they come undone during operation of the vehicle. This happens on both of the captain seats in the back row. This has occurred at least 6 times in the last month Dec 2024 | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | Driver’s and Front Passenger’s seat belt disengage randomly while driving. Even if you hear the click, the seat belt alarm silences, and you check it multiple times with force to ensure it is latched, it will pop loose later while the car is in motion. Serious safety hazard and while we only have experienced it in the fronts seat, we are extremely concerned it will happen with our daughter’s car seat belted in. This needs to be an immediate recall and a new latch assembly needs to be installed in cars. | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that the seat belts in the second row of the vehicle on the passenger’s and driver’s side failed to latch securely and unlatched while driving. The contact stated that several attempts were needed to latch the seat belts. Additionally, the seat belts intermittently unlatched while driving at various speeds. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Dec 2024 | ELECTRICAL SYSTEM | The hydraulic lifts for the tailgate are failing. They crack open and the pressurized spring can be ejected while driving. Per multiple Palisade forms this seems to be come and most state that their dealer said it was a known problem. Some people have reported multiple failures with the lifts even when the part is replaced. The lift can also collapse when hydraulics break. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | SEAT BELTS | Second row seat belts come unbuckled randomly after they click in and are confirmed secure. This occurs more as the vehicle ages. | Crash: No Fire: No | Unknown |
| Nov 2024 | SUSPENSION | The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part and a new shock was installed. | Crash: No Fire: No | Unknown |
| Nov 2024 | SEAT BELTS | Seatbelt does not latch properly. Release button gets “stuck” not allowing the buckle to latch. | Crash: No Fire: No | Unknown |
| Nov 2024 | SUSPENSION | The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or warning lights alerting driver of failure or malfunctioning of this vehicle component. Recently purchased the vehicle in July 2024 as a certified pre owned and noticed knocking sound emitting from rear (mostly left) side of vehicle about a month or two after purchase. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER,ENGINE | I have a Hyundai Palisade complaint. NHTSA ID Number: 11613395. I was trying to add additional information. The car stopped working again. It stops at intersections and won't start up. This time it wouldn't start at all. Had to be towed to the nearest Hyundai dealership. Since June this car has been at the Hyundai Service center. The following parts have been replace. Transmission Front Axle Bearing Kit 3 ignition coils 5 spark plugs This time they are saying the reason the car stops and won't start is the "starter" needs to be replaced. Out of 6 months, this car has been at the service center for 3 months and multiple visits to the servcie center and three major repairs for the same issue. I want to know if others a having the same issues. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | Based upon Big Star Hyundai Repair Department’s assessment the engine failed because there was a miss fire in cylinder 6. They have been waiting on a new engine since July 2024. Our car has been at the dealership since 2024. | Crash: No Fire: No | Unknown |
| Oct 2024 | VEHICLE SPEED CONTROL,ENGINE | Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Car is burning an excessive amount of oil. Need to put 2 quarts in weekly. 90,000 miles | Crash: No Fire: No | Unknown |
| Oct 2024 | SUSPENSION,STRUCTURE,ENGINE | Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device. | Crash: No Fire: No | Unknown |
| Oct 2024 | SEAT BELTS | The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING,POWER TRAIN | In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times. | Crash: No Fire: No | Unknown |
| Aug 2024 | SUSPENSION | Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles. | Crash: No Fire: No | Unknown |
| Aug 2024 | SEAT BELTS | The seat belt buckle in the 2nd row and 3rd row seats are too low and put a high back booster and occupants at risk. My son is at the correct height and weight to transition into a high back booster and he and I are struggling to get the metal latch into the buckle. It’s extremely hard to determine if the seat belt latches correctly into the buckle because no click noise is heard. The buckle should raise out of the base of the seat at least another inch or two to allow children and adults to buckle safely. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this. | Crash: No Fire: No | Unknown |
| Aug 2024 | SEAT BELTS | Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since. | Crash: No Fire: No | Unknown |
| Aug 2024 | SEAT BELTS,VISIBILITY/WIPER | Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago. | Crash: No Fire: No | Unknown |