Complaint volume
413 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
413 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
413 Total complaints
8 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 29,742 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
8 Crash
1 Fire
9 Injury
0 Fatality
6 Towed
3 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 95
UNKNOWN OR OTHER 48
VISIBILITY/WIPER 41
ELECTRICAL SYSTEM 25
ENGINE 25
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 10
VISIBILITY 9
413 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | SUSPENSION | Rear shock failure causing bouncy uneven drive, confirmed with visibly leaked fluid. Dealership contacted, awaiting investigation | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | All seat belts do not always click securely. They require you to push and pull a second time for the seat belt to fully engage. Sometimes the seat belts unclick while we are driving down the road. This has been happening since we purchased the vehicle new and the dealer won't acknowledge the issue or do anything to resolve it. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | The seat belts unbuckle on their own while driving. They are fully engaged and the safety light indicator turns off but then as you are driving they will intermittently unbuckle themselves. I have taken it to the dealer several times and have been told it’s a corporate issue and there is nothing they can replicate so they can’t do anything about it. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | 2nd row captains chair seatbelts spontaneously release without pressing button. This has happenned on both sides and multiple times. The issue occurs even after driving for a bit after hearing the click and tugging on the seatbelt to confirm initial latching. | Crash: No Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE | On expressway traveling through Atlanta, changing lanes with plenty of clearence using signal at approximately 55 mph when suddenly alarm sounded and breaking system engaged bringing car to almost complete STOP. COULD NOT ACCELERATE and fortunately made it to berm area without causing SERIOUS accident. Turned engine off and restarted vehicle and continued on my way. Had vehicle checked at dealership and they said “all checked out and we found no diagnostics problem”. Also weren’t able to duplicate incident. I hope to God I AM UNABLE to duplicate the incident and cause fatalities including myself. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | I was driving down [XXX] and the moonroof glass exploded out of the roof into the traffic behind me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated while the vehicle was parked, the safety belt on the rear driver's and passenger's side seats would unintentionally unlatch. No warning light was illuminated. The vehicle remained at the place of residence. A dealer was contacted however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000. | Crash: No Fire: No | 58,000 |
| Jan 2025 | ELECTRICAL SYSTEM | Child Safety Lock Failure notice - both parked or driving, I will hear a clicking noise coming from the doors. Sometimes I will receive a Child Safety Lock Failure error message on the dash. This would sporadically continue to happen while driving and even if my vehicle is parked and off and I happen to do something like open the doors. The vehicle has been serviced numerous times by Hyundai dealership and the door actuators have been replaced but the problem persists. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | Seat belt on front passenger seat randomly comes unlatched while driving. I asked my dealership to review this in May 2024 and then again in 1/2025 as it keeps happening. The seat belt is clicked and suddenly comes loose and then the seatbelt alarms start going off. Dealership has not been able to replicate. I would say this has happened about 6 times since I started noticing it. The dealership since they can't replicate, they won't pay for it. And say no recall. I am paying for the dealership to change out the seat belt. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | It started 4 years ago right after purchasing the vehicle. I slammed on my breaks and my child’s seatbelt unbuckled and he came flying forward and hit the back of the seat in front. I reported this to the Hyundai dealership where they reluctantly replaced my seatbelt. It has come unlatched less frequently. Now the seatbelt on the other side continues to come unlatched while driving. It happens about once every couple months, and always while driving. I am very concerned for my child’s safety and worry about having to slam on my breaks. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | My second row passenger side sealtbelt unlatched itself without notice when driving on the highway at 50 miles per hour. My grandson was sitting in his booster seat when the seatbelt unlatched! It was a frightening ordeal! We were on an expeessway with limited availability to pull over. The adult passenger in the other second row seat made several attempts to secure my grandson's seat belt after it unlatched, while the car was in motion, unsuccessfully. We purchased this vehicle 2 months ago from a dealership. As soon as we got the car, both of the second row seatbelts were very hard to lock. Several attempts had to be made to get them to lock every time they were used with a child seat. The vehicle is available for inspection. The problem has not been reproduced or confirmed by a dealer or independent service center since this happened today. I have made an appointment with a dealer to have my seatbelt replaced in 2 weeks. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps pr messages that indicated this problem. Once again, there were symptoms of the problem because when we first got the car, we had to make several attempts for both 2nd row seatbelts to lock when used with a car seat.it was highly annoying!!! But I had no idea the seatbelt would ever unlock itself. Scary!!!! | Crash: No Fire: No | Unknown |
| Dec 2024 | SUSPENSION,SEAT BELTS,UNKNOWN OR OTHER | I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine at the moment. but I fear I could get either locked in or out of the seatbelt in the future. There was no warning the seatbelt was having an issue prior to this event. Also, it appears my model, the 2021 Hyundai Calligraphy is not included in the service bulletin campaign with the issue of a knock in the rear end (my noise is coming from the right rear area of the vehicle. Most likely the rear shock absorber, upper insulator. I'm not sure of the safety issue this will cause. Hyundai wants to charge me $160.00 to tell me if that is what it is. Knowing the other models in this year have this issue My vehicle has approx. 68,000.00 miles. They have told me my warranty expired at 60,000 miles. | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | Second row seat belt buckles come unbuckle while driving. Even with buckle securely fastened and checked upon passenger being seated, later on the seatbelt becomes unbuckled randomly during driving. Extreme safety issue not only since the passenger is unbuckled, but because driver now becomes distracted trying to resolve a safety issue while driving. | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | Occasionally the driver's side middle row passenger seat belt will come unbuckled while driving. This happens without pushing the eject button. Reinserting the buckle will clear the seat belt alarm and refasten the belt but occasionally it will pop out again. | Crash: No Fire: No | Unknown |
| Dec 2024 | SUSPENSION | Rear shocks and absorbers have been replaced twice and broken within 84,000 miles. | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | The captain seats in the back middle row will be clicked in place and they come undone during operation of the vehicle. This happens on both of the captain seats in the back row. This has occurred at least 6 times in the last month Dec 2024 | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | Driver’s and Front Passenger’s seat belt disengage randomly while driving. Even if you hear the click, the seat belt alarm silences, and you check it multiple times with force to ensure it is latched, it will pop loose later while the car is in motion. Serious safety hazard and while we only have experienced it in the fronts seat, we are extremely concerned it will happen with our daughter’s car seat belted in. This needs to be an immediate recall and a new latch assembly needs to be installed in cars. | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that the seat belts in the second row of the vehicle on the passenger’s and driver’s side failed to latch securely and unlatched while driving. The contact stated that several attempts were needed to latch the seat belts. Additionally, the seat belts intermittently unlatched while driving at various speeds. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Dec 2024 | ELECTRICAL SYSTEM | The hydraulic lifts for the tailgate are failing. They crack open and the pressurized spring can be ejected while driving. Per multiple Palisade forms this seems to be come and most state that their dealer said it was a known problem. Some people have reported multiple failures with the lifts even when the part is replaced. The lift can also collapse when hydraulics break. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | SEAT BELTS | Second row seat belts come unbuckled randomly after they click in and are confirmed secure. This occurs more as the vehicle ages. | Crash: No Fire: No | Unknown |
| Nov 2024 | SUSPENSION | The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part and a new shock was installed. | Crash: No Fire: No | Unknown |
| Nov 2024 | SEAT BELTS | Seatbelt does not latch properly. Release button gets “stuck” not allowing the buckle to latch. | Crash: No Fire: No | Unknown |
| Nov 2024 | SUSPENSION | The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or warning lights alerting driver of failure or malfunctioning of this vehicle component. Recently purchased the vehicle in July 2024 as a certified pre owned and noticed knocking sound emitting from rear (mostly left) side of vehicle about a month or two after purchase. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER,ENGINE | I have a Hyundai Palisade complaint. NHTSA ID Number: 11613395. I was trying to add additional information. The car stopped working again. It stops at intersections and won't start up. This time it wouldn't start at all. Had to be towed to the nearest Hyundai dealership. Since June this car has been at the Hyundai Service center. The following parts have been replace. Transmission Front Axle Bearing Kit 3 ignition coils 5 spark plugs This time they are saying the reason the car stops and won't start is the "starter" needs to be replaced. Out of 6 months, this car has been at the service center for 3 months and multiple visits to the servcie center and three major repairs for the same issue. I want to know if others a having the same issues. | Crash: No Fire: No | Unknown |