Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
398 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
398 Total complaints
6 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 28,492 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
6 Crash
1 Fire
8 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 92
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 40
ENGINE 25
ELECTRICAL SYSTEM 23
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 9
VISIBILITY 9
398 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | AIR BAGS,SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the seat belts for the vehicle became inoperable for the entire vehicle. The contact stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available and confirmed that the parts were on back order. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 120,200 | Crash: No Fire: No | 120,200 |
| Mar 2026 | ELECTRICAL SYSTEM,ENGINE | While the vehicle was off and in my garage, the vehicle started on its own and was idling at an extremely high RPM. I was the only person home, the keys were out of reach on a key rack and had not been driven yet for the day. I walked into the garage and found my vehicles engine running at a high RPM and all the electrical displays within the vehicle were compleltely off with only the engine running. I retrieved my keys and my only thought was to start the car, which I did which then brought the RPM down to standard idle. I am extremely concerned as a vehicle idling in an eclosed garage poses extremely high risk to Carbon Monoxide. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2021 Hyundai Palisade. The contact stated that on three separate occasions while driving 40 MPH, the vehicle lost power steering assist functionality. Several warning lights were illuminated, and the headlights and turn signals became inoperable. The contact stopped the vehicle and shifted into reverse (R); however, the rear-view camera failed to operate as intended. The vehicle was taken to the residence, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,400. | Crash: No Fire: No | 63,400 |
| Mar 2026 | ENGINE,FUEL/PROPULSION SYSTEM | The car will start shaking, can’t exceed a certain mpg, and does not speed up. The check engine light comes on. The car is available for inspection. I drive on the freeway and slowing down, and shaking can cause accidents. This a continuous problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked and running with the third-row passenger’s side seat in the cargo position, and the driver’s side third-row seat in the upright position, the [XXX] child pressed the third-row seat button, and the passenger’s side third-row seat opened and pinned the child’s leg between the driver and passenger’s side third-row seats. The contact stated that three different people pressed the third-row seat button, but the seat failed to respond. The contact's father and husband both pushed and pulled in opposite directions, and the contact was able to pull the child's leg out from the seats. The child sustained right leg injuries, and the leg was red and swollen. No medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that a remedy had not yet been developed. The failure mileage was 171,403. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | 171,403 |
| Mar 2026 | UNKNOWN OR OTHER | The vehicle is experiencing a transmission failure that causes sudden jerking, hesitation, and loss of smooth acceleration when the engine reaches approximately 1,500–2,000 RPM. When driving under normal conditions on both city roads and highways, the transmission appears to slip or fail to properly engage or shift gears within this RPM range. When this occurs, the vehicle jerks violently and momentarily loses power, creating a dangerous driving situation. This happens while accelerating in traffic and when attempting to maintain speed. The sudden hesitation and loss of proper transmission engagement creates a serious safety concern because the vehicle may not respond properly to acceleration, increasing the risk of a rear-end collision or crash, especially when merging onto highways or driving in traffic. This issue occurs regularly and has become progressively worse over time, indicating a potential transmission defect rather than a one-time malfunction. The problem was inspected and documented by Bill Luke Marana dealership in Tucson, Arizona. During their inspection, diagnostic data showed abnormal transmission input and output speed readings, confirming irregular transmission operation. The dealership marked the concern as requiring immediate attention. There were no consistent warning lights prior to the failure, despite the severity of the symptoms. The vehicle and the dealership diagnostic documentation are available for inspection upon request. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY/WIPER | Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the car in a compromised condition (even a covered film to keep wind and rain out) would trigger the sunroof to do the same, putting my grandchildren in danger. After taking it to the dealer and having them confirm a TSB issued by Hyundai to address this very issue, I also learned it would not be a covered expense. Repair would run 3,000, a hefty consumer expense for a recognized flaw and safety hazard by the manufacturer. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | The engine in my 2021 Hyundai Palisade experienced sudden loss of oil leading to engine failure. The vehicle had been regularly serviced and maintained at a Hyundai dealership according to recommended intervals. During multiple service visits, the dealership informed me the vehicle was low on oil. An oil consumption test was performed but the results were inconclusive. At approximately 99,500 miles, the vehicle developed an oil leak which the dealership diagnosed as a gasket issue and repaired under warranty. An oil change was completed at that time. Approximately 5,000 miles later, while driving, the vehicle began experiencing loss of power and rough engine operation. I immediately drove the vehicle to the dealership. The dealership later informed me the engine had no oil in it when inspected. There were no active external leaks observed at that time. The dealership stated that it is “normal” for this engine to consume up to one quart of oil per 1,000 miles. The engine now requires full replacement due to internal damage caused by oil loss. This situation created a safety concern because the vehicle began losing power while in operation. The failure occurred suddenly without warning indicators prior to the loss of engine performance. The vehicle had documented oil level concerns during previous service visits, suggesting a potential excessive oil consumption or engine defect. The failed engine is currently available for inspection at the dealership. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Excessive oil consumption. The vehicle is burning nearly 4 quarts of oil between changes. This started at around 100,000 miles with no warning lights. The only indication was a strange tapping noise coming from the engine. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2021 Hyundai Palisade. The contact stated that while attempting to park, the rear parking sensor became inoperable, and a message was displayed on the instrument panel. The contact stated that no audible alert was heard while reversing. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear parking sensor wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000 | Crash: No Fire: No | 41,000 |
| Mar 2026 | SEAT BELTS | Recall for safety seat belts not repaired in a timely manner. It’s been 2.5 months, I called the first time after one month to see how much longer for the parts to come in and was basically told it is what it is, most people wait over 2 months, that was in January. It is now March and still no repairs done. Finally on an expedited list after this second phone call. Hopefully not too much longer because I don’t feel safe driving my twins in this vehicle. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | This vehicle is still using the defective style piston rings causing oil consumption of 1.5qts in 1000miles, With only 100,000miles. This has been ongoing since we purchased the vehicle with 94,000 miles. This needs to be issued as a recall to replace piston rings or the engine entirely. My valuemax level 4 extended warranty is refusing to repair the issue stating hyundai/kia has carbon buildup on the piston rings. This engine could run low on oil and cause a fire, or a engine shut down causing a crash. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | Seatbelts in front and middle row do not latch right away most of the time. We have to double check the every time and push extra hard to get them to click in. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | Middle row passenger seat locking mechanism fails causing seat to collapse and move forward while passengers are seated in it. The button that engages the seat motor is extremely sensitive and is engaging without anyone pressing it. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ENGINE | We have been in Hyundai’s “oil consumption” protocol for the past 8-10 months. We’ve had 6 oil changes in that time. Each oil change was right a 1,000 miles. My engine is burning between 1.5 - 2.5 quarts of oil EVERY 1,000 MILES. They have been trying to drag this out not having to take ownership of the issue. After reading online, clearly there is an issue with 2021 Palisades and a recall needs to be issued. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | OIL FILTER HOUSING IS LEAKING. PLASTIC PART IS WARPED AND DOES NOT ALLOW FILTER TO SEAL. LEAKING OIL IS A FIRE HAZARD AND COULD CAUSE ENGINE FAILURE. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | The engine is burning oil at a rapid rate. It's burning one liter every 70 miles. | Crash: No Fire: No | Unknown |
| Feb 2026 | SUSPENSION | When driving at low speeds and going over bumps and speed bumps there is a thumping noise coming from the driver’s side rear. I’ve had the issue for quite some time now and there is a TSB on it for a faulty shock insulator. Between 2 different dealerships they have replaced it 3 times now and it’s doing it all over again. The last dealership has told me it is normal noise for the age and mileage of the vehicle. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | Engine burning 6qts in less than 3k miles of driving. Aside from that, the engine light does not always illuminate to tell me it is low. Now i watch monthly and add oil as needed | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | I'm just realizing this is a recall. I have not been notified by mail. My second row passenger seatbelt does not always lock. I have been getting on my children thinking it was them. Also I have not been contacted about the third row head space issue. So I'm wanting to get me complaint online | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | My vehicle is burning oil at an excessive rate causing vibration when the oil is nearly depleted and an unsafe driving condition. The vehicle will burn nearly all the oil in approximately 1000 miles. This has happened repeatedly. It is widely known amongst Palisade owners and the subject of numerous online posts. In addition, the dealership has acknowledged widespread issues with an oil burning problem. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | I bought my vehicle almost 2 years ago with 30K miles on it. In December 2025, the car started stalling and wouldn’t run properly. I took it into the dealership and they stated that the engine was burning oil. This was at 90K miles. Hyundai refuses to fix the motor issue because I’m not the original owner. This issue would have started even before the 90K miles because the vehicle had almost used all its oil in between the normal oil change interval. They did a sludge clean and we checked the oil again after 1500 miles and it had already used over a quart of oil. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | Oil filter housing leak. Does not impact oil levels but more notable during cold weather as the ring tends to shrink. | Crash: No Fire: No | Unknown |
| Jan 2026 | SUSPENSION,WHEELS | Early issues at 56,000 miles with rear shock suspension causing excessive bouncing. Read this is common and can happen multiple times | Crash: No Fire: No | Unknown |