Complaint volume
413 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
413 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
413 Total complaints
8 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 29,742 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
8 Crash
1 Fire
9 Injury
0 Fatality
6 Towed
3 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 97
UNKNOWN OR OTHER 58
VISIBILITY/WIPER 41
ENGINE 36
ELECTRICAL SYSTEM 34
SUSPENSION 27
POWER TRAIN 13
TRAILER HITCHES 12
STRUCTURE 10
SEATS 9
413 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | SEAT BELTS | Front seat passenger seatbelt has come unbuckled while the car is in motion. Middle row seat behind the driver the seatbelt has come unbuckled while the car is in motion many times. I've contacted the dealership in Eugene Or several times and they continue to tell me they will have more in "next week" and they will call me to schedule. I've been waiting for many months. The seatbelts come undone so often in the middle row that I won't let anyone sit there. I've reached out to the customer service number and was also told the dealership will call me. I feel my car is unsafe since the seatbelts could come off at anytime. This is a known recall as of September 11, 2025. Recall number 25v607000 | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | I own a 2021 Hyundai Palisade and have experienced a complete transmission failure that I believe Hyundai had prior knowledge of and failed to address. Before my warranty expired, I contacted the dealership several times to report transmission symptoms I was experiencing. I was told that because no diagnostic code had been produced at that time, there was nothing they could do. Eventually, my check engine light came on with a P0741 code — Torque Converter Clutch Circuit Performance. When I brought the vehicle in, the dealer flushed the transmission fluid, which came out dark and contaminated with metal particles. After running the vehicle, the fluid was still dark, indicating active internal damage already in progress. The dealership has now told me I need a full transmission replacement at my own expense. I am the second owner of this vehicle with approximately 105,000 miles. I have since learned that Hyundai issued Technical Service Bulletin #20-AT-005H-1 specifically addressing the P0741 code on the 2021 Palisade, instructing dealers to replace the solenoid and valve body harness. This repair procedure was never applied to my vehicle despite my early report of symptoms. I believe this is a known defect that Hyundai has failed to escalate to a recall, leaving consumers like me with thousands of dollars in repair costs for a problem the manufacturer was already aware of. I am requesting that NHTSA investigate this issue and consider whether a recall is warranted for the 2021 Hyundai Palisade. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | The engine oil system failed due to a persistent oil leak that was present from the time of purchase on December 16th 2024. The vehicle is available for inspection upon request and is currently immobile due to a completely seized engine. My safety was put at serious risk because the vehicle has no functioning low oil warning indicator to alert the driver of critically low oil levels. I was driving this vehicle regularly for work with no indication whatsoever that the engine was losing oil. A seized engine can cause sudden and complete loss of vehicle control which puts not only the driver but other drivers and pedestrians at risk. This failure occurred without any warning while the vehicle was in regular use. The oil leak was brought to the selling dealership, Auto Merchants Inc. in Plano Texas, for repair on January 6th 2026. They kept the vehicle overnight and confirmed it was fixed. The problem was not resolved as the vehicle continued losing oil. On March 3rd 2026 I discovered the engine was completely empty and added 6 full quarts of oil with no warning light appearing. I also contacted Hyundai consumer affairs and the Hyundai dealership directly who confirmed the manufacturer warranty had already expired at the time of purchase on December 16th 2024 and declined to cover the repair. The vehicle has not yet been formally inspected by the manufacturer or insurance representatives. The dealership serviced it on January 6th 2026 and claimed the leak was repaired however the engine seized on April 20th 2026 due to continued oil loss. There were zero warning lamps or indicators of any kind prior to the engine seizing completely on April 20th 2026. No low oil warning light appeared at any point during the 4 months I owned this vehicle despite the engine running completely out of oil on three separate occasions. The only symptom prior to full engine seizure was the vehicle sputtering when coming to a stop on April 19th 2026, one day before the engine seized completely | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I was driving, the car was making a noise and shaking. No warning lights were on indicating anything wrong. All of a sudden the entire car lost power while I was driving highway speeds. I tried to turn back on and everything was flashing. Turned back off. Turned on and car turned on. Still making noise. No warning lights. Then it happened again while driving. Got the car home parked. It’s lucky that no one hit me as I wasn’t moving on a highway and had my child in the car. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | While vacationing in Myrtle Beach with my family the vehicle alarmed and then progressed to critical failure of safety functions while traveling at approximately 55mph on Friday April 3, 2026. The vehicle was brought to Myrtle Beach Hyundai where it was eventually diagnosed and repaired as an Alternator issue that I have found to be common with this specific vehicle. The issues I have experienced with this vehicle go far beyond a typical mechanical concern. Over time, the vehicle has exhibited repeated electrical system malfunctions, including: - False blind spot collision warnings when no vehicles are present - Intermittent failure of the crash avoidance system - Loss of cruise control functionality tied to system faults - A broader electrical failure event that triggered multiple warning systems simultaneously Most concerning, these failures have occurred while the vehicle was in motion, creating an unpredictable and potentially hazardous driving condition. The loss and unreliability of critical driver-assist and safety systems directly impacts driver awareness and vehicle control, which raises serious safety concerns. Despite multiple attempts to have this diagnosed through the dealership network while under warranty, no definitive root cause was identified, and the issue has persisted. This suggests the possibility of a systemic electrical defect rather than an isolated component failure. Additionally, I have found that similar complaints involving electrical system irregularities and cascading warning system failures have been reported by other owners of this model, further supporting the concern that this may represent a known or emerging defect pattern. Given these factors, I do not believe this situation should be categorized as routine. Instead, it warrants review under the lens of: - Vehicle safety risk - Potential defect trend - Failure of critical driver-assistance systems during operation This vehicle has not been inspected by the manufacturer. | Crash: No Fire: No | Unknown |
| Apr 2026 | AIR BAGS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000. | Crash: No Fire: No | 172,000 |
| Apr 2026 | AIR BAGS | The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | When I push on the brake the car starts to tug. Feels like it wants to turn off. Happened several times after I got a recall checked. 2 weeks ago same thing was happening and my car all of a sudden turns off. The lights on the dashboard turned on and the emergency brake engaged. I was able to turn the car back in after 3 tries. 6 days later I was driving 50mph and my car suddenly changes shifts on its own. It changed to neutral and then my car shuts off and again the dashboard lights turn on and the emergency brake engages. Again turned on after 3 times. Now the dealership is telling me that its my injectors. And that I had 10% fluid in my gas tank. That will not cause my car to shift gears and 10% is an excessive amount that would mess my car up | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,ENGINE | I have been having an issue with my 2021 Hyundai Palisade's engine oil consumption. It is constantly burning oil at a high rate, requiring me to purchase oil constantly. I had it serviced at Hyundai in Gurnee, IL. An oil consumption test was conducted. Hyundai corporate stated that my vehicle's engine was not burning oil at the required rate, which prompted an engine replacement. I reached out to corporate because the issue is persisting, but they never responded to my concern. This issue is costing me a significant amount of money, as I have to purchase oil without a remedy from Hyundai regarding my engine oil consumption. As a consumer, it's frustrating because I left without answers on an issue they definitely know about. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the child in the second-row seat became trapped after the seat belt seized. The seat belt was cut to free the child. Additionally, the contact reported that the infotainment system was inoperable, failed to power on, and malfunctioned while driving, preventing the use of hands-free feature. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 148,000. | Crash: No Fire: No | 148,000 |
| Apr 2026 | SEATS | I have had an open safety recall with this car (#292) with no remedy available for over 3 months. This is the third recall in less than a year. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | The vehicle suffered a structural "seam leak" on the pressurized oil filter housing. This was verified by an authorized Hyundai dealer (Dealer XXX, Invoice #XXX). The failure is a structural crack in the housing component itself, not a maintenance-related seal or filter failure. This defect causes pressurized engine oil to spray directly onto the hot engine block while the vehicle is in operation, creating a severe and immediate fire hazard. Additionally, the rapid loss of oil and oil pressure poses a risk of sudden engine seizure or stalling at highway speeds, which could lead to a crash. Despite being a known manufacturing defect in a critical engine component, the manufacturer has refused to address the safety implications or offer a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted to schedule an appointment, but was advised by the dealer that parts were only available in small quantities, and to wait until contacted by the dealer that parts were available. The vehicle was not repaired. The contact stated that the dealer and the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Moving portion of panoramic sunroof glass exploded outwards while driving 60 MPH. Loud noise and glass could have injured driver, caused an accident, or damaged surrounding vehicles. The dealership has inspected and denied responsibility. There was no warning or indication of the issue, the vehicle had passed state safety inspection a month prior and was serviced at the dealership 6 months prior. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | A week or so after taking the car in for an oil change, I was on the highway and heard a rattling sound coming from the engine. There were no indicator or warning lights from the dashboard. The car then stopped accelerating. It was on, and the accelerator increased the RPMs but the car did not move faster. I safely got home and checked the oil and it had less than a quart. There were no low-oil indicator lights telling me the oil was low. Separately, this week, while driving in the city, the engine again started making rattling sounds and completely shut off forcing me to pull off the road. Again, prior to the shut off there were no indicator lights. I was able to pull to the side of the road safely. I tried to restart the car and it would idle roughly befor the engine shut off again. After waiting 30 minutes, I checked the oil to see if the previous cause was the culprit, but this time the oil was still full. After 45 minutes, I was able to restart the car and drive home. I researched the issue and there are many complaints on Reddit about this for this make and model. Since the issue is intermittent and can't be replicated at the dealership, there is no fix offered. I no longer trust or feel safe driving this car, especially on highways. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the seat belts for the vehicle became inoperable for the entire vehicle. The contact stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available and confirmed that the parts were on back order. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 120,200 | Crash: No Fire: No | 120,200 |
| Mar 2026 | ELECTRICAL SYSTEM | While the vehicle was off and in my garage, the vehicle started on its own and was idling at an extremely high RPM. I was the only person home, the keys were out of reach on a key rack and had not been driven yet for the day. I walked into the garage and found my vehicles engine running at a high RPM and all the electrical displays within the vehicle were compleltely off with only the engine running. I retrieved my keys and my only thought was to start the car, which I did which then brought the RPM down to standard idle. I am extremely concerned as a vehicle idling in an eclosed garage poses extremely high risk to Carbon Monoxide. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2021 Hyundai Palisade. The contact stated that on three separate occasions while driving 40 MPH, the vehicle lost power steering assist functionality. Several warning lights were illuminated, and the headlights and turn signals became inoperable. The contact stopped the vehicle and shifted into reverse (R); however, the rear-view camera failed to operate as intended. The vehicle was taken to the residence, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,400. | Crash: No Fire: No | 63,400 |
| Mar 2026 | ENGINE,FUEL/PROPULSION SYSTEM | The car will start shaking, can’t exceed a certain mpg, and does not speed up. The check engine light comes on. The car is available for inspection. I drive on the freeway and slowing down, and shaking can cause accidents. This a continuous problem. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked and running with the third-row passenger’s side seat in the cargo position, and the driver’s side third-row seat in the upright position, the [XXX] child pressed the third-row seat button, and the passenger’s side third-row seat opened and pinned the child’s leg between the driver and passenger’s side third-row seats. The contact stated that three different people pressed the third-row seat button, but the seat failed to respond. The contact's father and husband both pushed and pulled in opposite directions, and the contact was able to pull the child's leg out from the seats. The child sustained right leg injuries, and the leg was red and swollen. No medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that a remedy had not yet been developed. The failure mileage was 171,403. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | 171,403 |
| Mar 2026 | UNKNOWN OR OTHER | The vehicle is experiencing a transmission failure that causes sudden jerking, hesitation, and loss of smooth acceleration when the engine reaches approximately 1,500–2,000 RPM. When driving under normal conditions on both city roads and highways, the transmission appears to slip or fail to properly engage or shift gears within this RPM range. When this occurs, the vehicle jerks violently and momentarily loses power, creating a dangerous driving situation. This happens while accelerating in traffic and when attempting to maintain speed. The sudden hesitation and loss of proper transmission engagement creates a serious safety concern because the vehicle may not respond properly to acceleration, increasing the risk of a rear-end collision or crash, especially when merging onto highways or driving in traffic. This issue occurs regularly and has become progressively worse over time, indicating a potential transmission defect rather than a one-time malfunction. The problem was inspected and documented by Bill Luke Marana dealership in Tucson, Arizona. During their inspection, diagnostic data showed abnormal transmission input and output speed readings, confirming irregular transmission operation. The dealership marked the concern as requiring immediate attention. There were no consistent warning lights prior to the failure, despite the severity of the symptoms. The vehicle and the dealership diagnostic documentation are available for inspection upon request. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY/WIPER | Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the car in a compromised condition (even a covered film to keep wind and rain out) would trigger the sunroof to do the same, putting my grandchildren in danger. After taking it to the dealer and having them confirm a TSB issued by Hyundai to address this very issue, I also learned it would not be a covered expense. Repair would run $3,000, a hefty consumer expense for a recognized flaw and safety hazard by the manufacturer. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | The engine in my 2021 Hyundai Palisade experienced sudden loss of oil leading to engine failure. The vehicle had been regularly serviced and maintained at a Hyundai dealership according to recommended intervals. During multiple service visits, the dealership informed me the vehicle was low on oil. An oil consumption test was performed but the results were inconclusive. At approximately 99,500 miles, the vehicle developed an oil leak which the dealership diagnosed as a gasket issue and repaired under warranty. An oil change was completed at that time. Approximately 5,000 miles later, while driving, the vehicle began experiencing loss of power and rough engine operation. I immediately drove the vehicle to the dealership. The dealership later informed me the engine had no oil in it when inspected. There were no active external leaks observed at that time. The dealership stated that it is “normal” for this engine to consume up to one quart of oil per 1,000 miles. The engine now requires full replacement due to internal damage caused by oil loss. This situation created a safety concern because the vehicle began losing power while in operation. The failure occurred suddenly without warning indicators prior to the loss of engine performance. The vehicle had documented oil level concerns during previous service visits, suggesting a potential excessive oil consumption or engine defect. The failed engine is currently available for inspection at the dealership. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Excessive oil consumption. The vehicle is burning nearly 4 quarts of oil between changes. This started at around 100,000 miles with no warning lights. The only indication was a strange tapping noise coming from the engine. | Crash: No Fire: No | Unknown |