Complaint volume
413 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
413 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
413 Total complaints
8 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 29,742 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
8 Crash
1 Fire
9 Injury
0 Fatality
6 Towed
3 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 95
UNKNOWN OR OTHER 48
VISIBILITY/WIPER 41
ELECTRICAL SYSTEM 25
ENGINE 25
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 10
VISIBILITY 9
413 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The speedometer, lane departure, heat gauge, and RPM’s and the whole speedometer cluster will stop working. It does this all the time you never know if it will work and then sometimes it will randomly come back but it’s more in the heat it will not work. | Crash: No Fire: No | Unknown |
| Jul 2026 | SEATS,FORWARD COLLISION AVOIDANCE | On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jul 2026 | SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at a low speed, the power steering failed, several warning lights illuminated, and the engine suddenly stalled. The vehicle was towed to a dealer, where the battery was replaced; however, the failure recurred two days later. The vehicle was then towed to an independent mechanic, where it was diagnosed with a failed alternator. The contact paid for the alternator replacement out of pocket. The contact stated that while at a complete stop recently, the brake pedal would travel to the floorboard when depressed, causing the vehicle to shudder. The vehicle would only resume normal operation after the accelerator pedal was depressed. The vehicle was returned to the dealer, but had not yet been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000. | Crash: No Fire: No Towed | 77,000 |
| Jul 2026 | SEAT BELTS | The manufacturer has failed to remedy this safety recall in a timely manner, I have been waiting since January 2026 for the new parts and it is July with no expected date of seat belts availability. | Crash: No Fire: No | Unknown |
| Jul 2026 | ELECTRICAL SYSTEM | Vehicle Incident Statement – 2021 Hyundai Palisade Driver/Owner: [Your Name] Vehicle: 2021 Hyundai Palisade Date of Incident: [Insert Date] Location: Restaurant drive-thru (vehicle stopped in line) Summary of Incident On the date listed above, I was stopped in a restaurant drive-thru lane with the vehicle in drive and Auto Hold engaged. The vehicle had recently had a battery replacement performed at a Hyundai dealership on the day prior to the incident (repair order available). While stopped, I pressed the accelerator to move forward in the drive-thru line. The vehicle did not respond immediately. There was a brief delay, followed by a sudden and unexpected surge of acceleration. Vehicle Behavior The vehicle accelerated rapidly after a short delay in response to accelerator input The brake pedal felt normal when pressed Applying the brake did not appear to slow or stop the vehicle effectively The vehicle continued moving forward and struck another vehicle Additional Relevant Information The Idle Stop & Go (auto start/stop) system had not been functioning for approximately one year prior to the incident On the day of the incident (after battery replacement), the auto start/stop system began functioning again unexpectedly The vehicle had no known prior issues with unintended acceleration No floor mat or physical obstruction was present affecting the accelerator pedal (to the best of my knowledge) Vehicle Condition The vehicle has not yet been repaired or inspected and is currently being held pending evaluation. I am requesting that all diagnostic data, including vehicle event data recorder (EDR) information and control module logs, be preserved and reviewed. Request I am requesting a full diagnostic and safety review of the vehicle’s electronic throttle, braking, and Auto Hold systems, including any stored fault codes and event data. Check engine light was on for a week prior to service at dealership and dealership told me they could not service it at that time. | Crash: Yes Fire: No | Unknown |
| Jun 2026 | SERVICE BRAKES | Driving my car one morning and the brakes went out. Pedal went all the way to the floor. I had to engage the emergency brake to stop. | Crash: No Fire: No | Unknown |
| Jun 2026 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the front row and second row seat belt buckles independently unlatched. The failure occurred on several different occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was contacted and confirmed that the remedy for the recall was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Jun 2026 | UNKNOWN OR OTHER | My moonroof spontaneously exploded | Crash: No Fire: No | Unknown |
| Jun 2026 | SEAT BELTS | I am reporting a severe, life-threatening mechanical component failure of the front passenger seatbelt assembly on a 2021 Hyundai Palisade. While the vehicle was completely parked, stationary, turned off, and with the ignition keys removed, the front passenger seatbelt experienced a catastrophic static lockup. The occupant had reclined the seat, and the seatbelt accidentally became wrapped around their neck. The seatbelt was never inserted into its buckle receptacle, and the webbing was never fully pulled out to its maximum extension to intentionally engage the Automatic Locking Retractor (ALR) mode. Despite no rapid deceleration, extreme cabin angles, or full extension, the retractor assembly falsely engaged a permanent, one-way ratcheting lock. With every minor movement or breath by the occupant, the mechanism tightened further around their neck and completely refused to release tension. Because the physical obstruction of the occupant's body prevented the belt from retracting fully into the B-pillar to reset the mechanism, the occupant was actively choking. Time became critical, and the decision was made to physically cut the seatbelt webbing to prevent imminent asphyxiation. Because this life-threatening locking loop was triggered by a mechanical failure of a primary safety component—systemically linked to active safety recalls on this vehicle's pretensioner/seatbelt system—I am requesting a formal safety investigation. I demand that Hyundai Motor America issue a corporate variance to fully replace this cut seatbelt assembly at no cost. The failed physical components have been preserved for engineering inspection. | Crash: No Fire: No | Unknown |
| Jun 2026 | AIR BAGS | The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Jun 2026 | STRUCTURE | I am submitting a safety complaint regarding the panoramic sunroof assembly on my 2021 Hyundai Palisade. The vehicle was purchased as a Hyundai Certified Pre-Owned vehicle in September 2023 with approximately 27,000 miles. The panoramic sunroof had only been opened approximately two or three times since purchase when the failure occurred. During normal operation, the sunroof wind deflector/visor malfunctioned and jammed inside the mechanism. This caused the pulleys and track assembly to bind and pull the glass panel out of position, damaging and breaking the sunroof track/mechanism. The dealer diagnosed the failure as a broken sunroof track/mechanism assembly requiring extensive repair estimated at approximately $4,000. This failure appears to directly match Hyundai Technical Service Bulletin 23-BD-003H-1, which acknowledges that the sunroof wind deflector may malfunction and damage the sunroof mechanism on 2020–2022 Hyundai Palisade vehicles. Hyundai issued this bulletin before I purchased the vehicle as Certified Pre-Owned. My concern is that this is a known recurring mechanical defect involving the panoramic roof assembly that could create a safety hazard if the mechanism jams, detaches components, shifts the glass panel unexpectedly, or causes the roof to fail while driving. The failure also caused the panoramic sunroof to become stuck open while driving. This created excessive rattling and vibration noise at highway speeds, which was distracting during vehicle operation and raised concerns about the stability of the sunroof assembly while in motion. Because the roof could not be properly closed or secured, the defect also exposed the interior of the vehicle to possible rain intrusion and additional electrical or interior damage. The sunroof was not abused or damaged externally. The failure occurred during ordinary use and after very limited operation of the sunroof since purchase. | Crash: No Fire: No | Unknown |
| Jun 2026 | SUSPENSION,WHEELS,UNKNOWN OR OTHER | I am writing to formally request reconsideration of Hyundai’s denial of assistance for the transmission failure in my 2021 Hyundai Palisade. I purchased this vehicle with the expectation that Hyundai vehicles are built to provide dependable transportation and that major components such as the transmission would last well beyond the current mileage and age of the vehicle. Unfortunately, I have experienced a significant transmission failure that has resulted in substantial repair costs. I have made every effort to properly maintain this vehicle and have acted responsibly as an owner. Given the relatively recent model year of the vehicle, I believe a transmission failure of this magnitude is unreasonable and may indicate a defect in materials or workmanship. I respectfully request that Hyundai review my case again and consider providing goodwill assistance, cost-sharing, or full coverage of the transmission repair. As a long-time consumer, I am extremely disappointed with the current outcome and hope Hyundai will stand behind its product. I would appreciate a written response explaining the reason for the denial and any options available for further review. | Crash: No Fire: No | Unknown |
| Jun 2026 | VISIBILITY/WIPER | Pressed button to open glass sunroof and glass panel crookedly began opening with one side opening farther than the other until it stopped midway with a loud grinding noise. It stopped crooked in the tracks. It would not open. It would not completely close and the rear was left protruding above the roof line. There was nothing holding the back of the glass panel to the tracks. I could lift the back freely. A strong gust of wind or a passing truck could lift the panel. If the glass panel were to separate from the vehicle, a displaced panel could increase the potential of a crash or injury to other road users. I did not feel it was safe to drive it on the highway and took it to the Hyundai dealer where it sat until repaired on 4/7/2026 with redesigned deflector attachments, carriage bars and driving wedges. Hyundai TSB 23-BD-003H-1 describes this cascading failure of the defective air deflector breaking apart and damaging the sunroof tracks and specifies redesigned parts but fails to take in consideration that the glass panel is not held firmly in place once the connection between panel and tracks have failed. Prior to the sunroof’s failure I was unaware that a TBS had been issued. I had only opened the sunroof about a dozen times and received no warning of the failure. Subaru has issued a vehicle recall 26V346 which also results in a loose glass roof as a recognized safety risk including crash, fire, health, injury. Please encourage Hyundai to recognize the safety risk of a potential crash or injury to other road users of a loose glass sunroof as Subaru has and not as a warranty issue. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM | The digital instrument cluster on my 2021 Hyundai Palisade completely and intermittently fails while the vehicle is in motion, dropping the speedometer, fuel gauge, and all safety indicators to zero. The system also issues erroneous audio warnings such as 'wrong way driving detected' while the cluster is blank. I have documented this severe safety hazard on video multiple times over the last 14 months and provided the footage to Dublin Hyundai. Despite three separate dealership visits (April 2025, June 2025, and June 2026), the dealership refuses to repair the vehicle stating they cannot replicate the issue and dismissing my video evidence. This mirrors the exact manufacturing defect outlined in Hyundai Safety Recall 230 (NHTSA Campaign 22V353) for the 2022 Palisade. I am requesting an investigation to expand Recall 230 to the 2021 model year, as driving without a speedometer or warning lights is a life-threatening safety defect. | Crash: No Fire: No | Unknown |
| Jun 2026 | AIR BAGS,SEAT BELTS | We purchased our palisade in October of 2020 brand new from the dealer. On march 5th 2021 @ 7946 miles on the car we took it in to the dealer because the passenger rear seatbelt had released on its own when braking hard with a child buckled in a booster seat. They said they could not verify the problem. Then again on April 22 2022 @ 37,924 miles we again took the palisade back in because the driver rear middle row seat was showing buckled but it was not buckled and upon wiggling the seat belt it was turning on and off and not buckling. At that time they found the middle row left seat belt buckle not latching intermediately and said it was working again. Since then it has still continued to come unbuckled to this day. I have recently received from Hyundai a National safety recall about the issue and it's going back in for a third time now to resolve the issue. As of currently they will not be able to fix the issue because they do not have the parts and do not have an estimate of when they will be available. I also received a new National safety recall for the side curtain airbags in the third row not to the standards and are a safety concern. This vehicle has been a safety concern from the day I drove it off the lot and thank god only that we are good drivers we did not get into a accident the many many times we have been in the vehicle full of people as it could have been catastrophic and even have cause multiple possible deaths due to the failure of these different equipment during a accident. At this time this vehicle is not safe for my family to be in. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | My Hyundai Palisade was bought brand new in 2020. It currently has 131,500 miles on it. I noticed at around 110,000 miles that my oil was getting low before each oil change. I check my oil frequently. No oil leaks can be found. So the engine is burning oil somehow. My mechanic says Hyundai says its acceptable for it to burn oil after 100,000 miles but 2 quarts between oil changes seems excessive. Ive talked to other Palisade owners who have this year model and have the same issue. If I were not a responsible consumer and checked my oil as frequently as I do then its very possible another consumer could have burned their engine up before they knew what was happening because there is no leak just burning of the oil. This is very dangerous. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Multiple attempts to have car repaired for a year and a half with no resolution. See attached docs. Included is a letter to Hyundai, timeline of subsequent events, warranty info. Invoices were too large to upload, there are 7 of them. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Driving SB on I-35 in Texas, going 70 MPH, no trucks or other cars passing, or following behind and the sunroof glass exploded. Nothing hit it. The screen was closed, so no glass fell down into the vehicle interior. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | After emissions campaign 9c9, downshifting using paddle shifters on downhill grades, engine failing to maintain speed. Does not slow car down like it did before, seems like no compression. Fuel efficiency / emissions over traditional transmission braking, forcing drivers to use brakes more often to avoid high RPMs. Safety Risk: The lack of engine braking can lead to brake overheating or fade on long downgrades, lack of engine braking can lead to brake overheating or fade on long downgrades. Above is what Google found [XXX] ) when i put in some key words. Here is what i wrote to a [XXX] . my 2021 Hyundai Palisade Campaign 9C in your article about the 2022 having the same downshifting issues after the Emissions recall was done. Have you heard from other 2021 owners? I use the downshift for breaking/keeping my speed down to save the breaks here in the [XXX] , [XXX] , and [XXX] mountains. Does not function as designed. "Loss of engine braking" " High Engine Revving" Did go back to dealer and drove tech around lot. I called back later and nothing they can do. 5/12/26 Went to the dealer again, for an appointment. Dealer service manager said it working as designed. Bull, was not that way before. He said if i don't like it, trade in the car.. He also said that I can't compare the Palasade to the other cars that have manual shifting. bull. I said Why have them if they don't do anything... Tried to explain that I have been driving for over 40 years and have always downshifted every car. This was fine until the emissions recall. Got no place with the dealer. Contacted Hyundai Corporate last week, and they should be following up on Wednesday/tomorrow. 5/13/26 Left VM for Sales GM at Bowser today where i purchase the car. Wrote above and more to: [XXX] Contacting you now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER,BACK OVER PREVENTION | On April 22nd my camera worked on my car but did not prompt warnings - I was in a parking lot and was backing up and tapped the car behind me. It is then that I noticed no beeping on getting close to the car. No damage to either car fortunately as they stated I was going ever so slow. On April 23rd got it in to the Hyndai dealership service department and there was another vehicle in there for the same issue I was told by them. WELL..... was told there is no recall. They replaced a harness I was told and final bill was $1126.30. NOt under warranty because my car has 113,000 miles. I would be glad to provide the final billing. I am reporting as there seems to ba an issue with this and I would hope that it gets addressed and if so would like my bill of $1126.30 reimbursed. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving the vehicle ahead brake suddenly. When I applied the brake pedal, it felt abnormally stiff/stuck and did not provide Norma breaking response. Th vehicle did not decelerate as expected despite immediate pedal input. At the same time, the Forward Collision Avoidance Assist system did not activate or provide any braking assistance. Due to the lack of effective braking, I was unable to stop in time and a collision occurred. The primary concern is a potential failure or malfunction in the braking system occurring prior to impact combined with the apparent failure of the automatic emergency braking system to engage. This created a situation where the vehicle could not be stopped under emergency conditions posing a serious safety risk | Crash: Yes Fire: No Injuries: 5 | Unknown |
| May 2026 | STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | While driving, the vehicle in front of me stopped suddenly. When I pressed on the brake pedal it felt stuck and did not respond properly. The forward collision automatic braking system did not activate. This resulted in a crash. After the incident, the vehicle had fluid leaks and severe front-end damage and is not drivable. I am concerned there was brake system failure prior to impact. | Crash: Yes Fire: No Injuries: 5 Towed | Unknown |
| May 2026 | UNKNOWN OR OTHER | A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "Child Safety Lock Failure" message on my dash. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE,FUEL/PROPULSION SYSTEM | The vehicle would shut off when idling at lights or in reverse and have delayed acceleration after stops. It also would shut off when idling in park. I took it to the dealership summer-fall 2025 and they were too busy to investigate the issue because no alarms were present. The vehicle started doing the same thing and the check engine light came on March 2026. Now it has been in the shop for many weeks because of an fuel injector issue. The dealership service department says all 6 injectors need to be replace, but warranty won't cover them all. This appears to be a common issue with 2021 Hyundai Palisade vehicles and should be investigated for a safety recall. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the right lane, traveling at the speed limit of 70 mph, the passenger RR Quarter Glass Panel detached from the side of the car. The panel was lost in the bushes but most likely shattered on impact. This may be the result of a bad urethane bead when securing the panel during assembly. | Crash: No Fire: No | Unknown |