Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
398 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
398 Total complaints
6 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 28,492 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
6 Crash
1 Fire
8 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 92
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 40
ENGINE 25
ELECTRICAL SYSTEM 23
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 9
VISIBILITY 9
398 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | ENGINE | My Hyundai Palisade was bought brand new in 2020. It currently has 131,500 miles on it. I noticed at around 110,000 miles that my oil was getting low before each oil change. I check my oil frequently. No oil leaks can be found. So the engine is burning oil somehow. My mechanic says Hyundai says its acceptable for it to burn oil after 100,000 miles but 2 quarts between oil changes seems excessive. Ive talked to other Palisade owners who have this year model and have the same issue. If I were not a responsible consumer and checked my oil as frequently as I do then its very possible another consumer could have burned their engine up before they knew what was happening because there is no leak just burning of the oil. This is very dangerous. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Multiple attempts to have car repaired for a year and a half with no resolution. See attached docs. Included is a letter to Hyundai, timeline of subsequent events, warranty info. Invoices were too large to upload, there are 7 of them. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Driving SB on I-35 in Texas, going 70 MPH, no trucks or other cars passing, or following behind and the sunroof glass exploded. Nothing hit it. The screen was closed, so no glass fell down into the vehicle interior. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | After emissions campaign 9c9, downshifting using paddle shifters on downhill grades, engine failing to maintain speed. Does not slow car down like it did before, seems like no compression. Fuel efficiency / emissions over traditional transmission braking, forcing drivers to use brakes more often to avoid high RPMs. Safety Risk: The lack of engine braking can lead to brake overheating or fade on long downgrades, lack of engine braking can lead to brake overheating or fade on long downgrades. Above is what Google found [XXX] ) when i put in some key words. Here is what i wrote to a [XXX] . my 2021 Hyundai Palisade Campaign 9C in your article about the 2022 having the same downshifting issues after the Emissions recall was done. Have you heard from other 2021 owners? I use the downshift for breaking/keeping my speed down to save the breaks here in the [XXX] , [XXX] , and [XXX] mountains. Does not function as designed. "Loss of engine braking" " High Engine Revving" Did go back to dealer and drove tech around lot. I called back later and nothing they can do. 5/12/26 Went to the dealer again, for an appointment. Dealer service manager said it working as designed. Bull, was not that way before. He said if i don't like it, trade in the car.. He also said that I can't compare the Palasade to the other cars that have manual shifting. bull. I said Why have them if they don't do anything... Tried to explain that I have been driving for over 40 years and have always downshifted every car. This was fine until the emissions recall. Got no place with the dealer. Contacted Hyundai Corporate last week, and they should be following up on Wednesday/tomorrow. 5/13/26 Left VM for Sales GM at Bowser today where i purchase the car. Wrote above and more to: [XXX] Contacting you now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER,BACK OVER PREVENTION | On April 22nd my camera worked on my car but did not prompt warnings - I was in a parking lot and was backing up and tapped the car behind me. It is then that I noticed no beeping on getting close to the car. No damage to either car fortunately as they stated I was going ever so slow. On April 23rd got it in to the Hyndai dealership service department and there was another vehicle in there for the same issue I was told by them. WELL..... was told there is no recall. They replaced a harness I was told and final bill was $1126.30. NOt under warranty because my car has 113,000 miles. I would be glad to provide the final billing. I am reporting as there seems to ba an issue with this and I would hope that it gets addressed and if so would like my bill of $1126.30 reimbursed. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving the vehicle ahead brake suddenly. When I applied the brake pedal, it felt abnormally stiff/stuck and did not provide Norma breaking response. Th vehicle did not decelerate as expected despite immediate pedal input. At the same time, the Forward Collision Avoidance Assist system did not activate or provide any braking assistance. Due to the lack of effective braking, I was unable to stop in time and a collision occurred. The primary concern is a potential failure or malfunction in the braking system occurring prior to impact combined with the apparent failure of the automatic emergency braking system to engage. This created a situation where the vehicle could not be stopped under emergency conditions posing a serious safety risk | Crash: Yes Fire: No Injuries: 5 | Unknown |
| May 2026 | STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | While driving, the vehicle in front of me stopped suddenly. When I pressed on the brake pedal it felt stuck and did not respond properly. The forward collision automatic braking system did not activate. This resulted in a crash. After the incident, the vehicle had fluid leaks and severe front-end damage and is not drivable. I am concerned there was brake system failure prior to impact. | Crash: Yes Fire: No Injuries: 5 Towed | Unknown |
| May 2026 | UNKNOWN OR OTHER | A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "Child Safety Lock Failure" message on my dash. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE,FUEL/PROPULSION SYSTEM | The vehicle would shut off when idling at lights or in reverse and have delayed acceleration after stops. It also would shut off when idling in park. I took it to the dealership summer-fall 2025 and they were too busy to investigate the issue because no alarms were present. The vehicle started doing the same thing and the check engine light came on March 2026. Now it has been in the shop for many weeks because of an fuel injector issue. The dealership service department says all 6 injectors need to be replace, but warranty won't cover them all. This appears to be a common issue with 2021 Hyundai Palisade vehicles and should be investigated for a safety recall. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the right lane, traveling at the speed limit of 70 mph, the passenger RR Quarter Glass Panel detached from the side of the car. The panel was lost in the bushes but most likely shattered on impact. This may be the result of a bad urethane bead when securing the panel during assembly. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS | Front seat passenger seatbelt has come unbuckled while the car is in motion. Middle row seat behind the driver the seatbelt has come unbuckled while the car is in motion many times. I've contacted the dealership in Eugene Or several times and they continue to tell me they will have more in "next week" and they will call me to schedule. I've been waiting for many months. The seatbelts come undone so often in the middle row that I won't let anyone sit there. I've reached out to the customer service number and was also told the dealership will call me. I feel my car is unsafe since the seatbelts could come off at anytime. This is a known recall as of September 11, 2025. Recall number 25v607000 | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | I own a 2021 Hyundai Palisade and have experienced a complete transmission failure that I believe Hyundai had prior knowledge of and failed to address. Before my warranty expired, I contacted the dealership several times to report transmission symptoms I was experiencing. I was told that because no diagnostic code had been produced at that time, there was nothing they could do. Eventually, my check engine light came on with a P0741 code — Torque Converter Clutch Circuit Performance. When I brought the vehicle in, the dealer flushed the transmission fluid, which came out dark and contaminated with metal particles. After running the vehicle, the fluid was still dark, indicating active internal damage already in progress. The dealership has now told me I need a full transmission replacement at my own expense. I am the second owner of this vehicle with approximately 105,000 miles. I have since learned that Hyundai issued Technical Service Bulletin #20-AT-005H-1 specifically addressing the P0741 code on the 2021 Palisade, instructing dealers to replace the solenoid and valve body harness. This repair procedure was never applied to my vehicle despite my early report of symptoms. I believe this is a known defect that Hyundai has failed to escalate to a recall, leaving consumers like me with thousands of dollars in repair costs for a problem the manufacturer was already aware of. I am requesting that NHTSA investigate this issue and consider whether a recall is warranted for the 2021 Hyundai Palisade. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SEAT BELTS,ENGINE | The engine oil system failed due to a persistent oil leak that was present from the time of purchase on December 16th 2024. The vehicle is available for inspection upon request and is currently immobile due to a completely seized engine. My safety was put at serious risk because the vehicle has no functioning low oil warning indicator to alert the driver of critically low oil levels. I was driving this vehicle regularly for work with no indication whatsoever that the engine was losing oil. A seized engine can cause sudden and complete loss of vehicle control which puts not only the driver but other drivers and pedestrians at risk. This failure occurred without any warning while the vehicle was in regular use. The oil leak was brought to the selling dealership, Auto Merchants Inc. in Plano Texas, for repair on January 6th 2026. They kept the vehicle overnight and confirmed it was fixed. The problem was not resolved as the vehicle continued losing oil. On March 3rd 2026 I discovered the engine was completely empty and added 6 full quarts of oil with no warning light appearing. I also contacted Hyundai consumer affairs and the Hyundai dealership directly who confirmed the manufacturer warranty had already expired at the time of purchase on December 16th 2024 and declined to cover the repair. The vehicle has not yet been formally inspected by the manufacturer or insurance representatives. The dealership serviced it on January 6th 2026 and claimed the leak was repaired however the engine seized on April 20th 2026 due to continued oil loss. There were zero warning lamps or indicators of any kind prior to the engine seizing completely on April 20th 2026. No low oil warning light appeared at any point during the 4 months I owned this vehicle despite the engine running completely out of oil on three separate occasions. The only symptom prior to full engine seizure was the vehicle sputtering when coming to a stop on April 19th 2026, one day before the engine seized completely | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I was driving, the car was making a noise and shaking. No warning lights were on indicating anything wrong. All of a sudden the entire car lost power while I was driving highway speeds. I tried to turn back on and everything was flashing. Turned back off. Turned on and car turned on. Still making noise. No warning lights. Then it happened again while driving. Got the car home parked. It’s lucky that no one hit me as I wasn’t moving on a highway and had my child in the car. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | While vacationing in Myrtle Beach with my family the vehicle alarmed and then progressed to critical failure of safety functions while traveling at approximately 55mph on Friday April 3, 2026. The vehicle was brought to Myrtle Beach Hyundai where it was eventually diagnosed and repaired as an Alternator issue that I have found to be common with this specific vehicle. The issues I have experienced with this vehicle go far beyond a typical mechanical concern. Over time, the vehicle has exhibited repeated electrical system malfunctions, including: - False blind spot collision warnings when no vehicles are present - Intermittent failure of the crash avoidance system - Loss of cruise control functionality tied to system faults - A broader electrical failure event that triggered multiple warning systems simultaneously Most concerning, these failures have occurred while the vehicle was in motion, creating an unpredictable and potentially hazardous driving condition. The loss and unreliability of critical driver-assist and safety systems directly impacts driver awareness and vehicle control, which raises serious safety concerns. Despite multiple attempts to have this diagnosed through the dealership network while under warranty, no definitive root cause was identified, and the issue has persisted. This suggests the possibility of a systemic electrical defect rather than an isolated component failure. Additionally, I have found that similar complaints involving electrical system irregularities and cascading warning system failures have been reported by other owners of this model, further supporting the concern that this may represent a known or emerging defect pattern. Given these factors, I do not believe this situation should be categorized as routine. Instead, it warrants review under the lens of: - Vehicle safety risk - Potential defect trend - Failure of critical driver-assistance systems during operation This vehicle has not been inspected by the manufacturer. | Crash: No Fire: No | Unknown |
| Apr 2026 | AIR BAGS,SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000. | Crash: No Fire: No | 172,000 |
| Apr 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | When I push on the brake the car starts to tug. Feels like it wants to turn off. Happened several times after I got a recall checked. 2 weeks ago same thing was happening and my car all of a sudden turns off. The lights on the dashboard turned on and the emergency brake engaged. I was able to turn the car back in after 3 tries. 6 days later I was driving 50mph and my car suddenly changes shifts on its own. It changed to neutral and then my car shuts off and again the dashboard lights turn on and the emergency brake engages. Again turned on after 3 times. Now the dealership is telling me that its my injectors. And that I had 10% fluid in my gas tank. That will not cause my car to shift gears and 10% is an excessive amount that would mess my car up | Crash: No Fire: No | Unknown |
| Apr 2026 | AIR BAGS | The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,ENGINE | I have been having an issue with my 2021 Hyundai Palisade's engine oil consumption. It is constantly burning oil at a high rate, requiring me to purchase oil constantly. I had it serviced at Hyundai in Gurnee, IL. An oil consumption test was conducted. Hyundai corporate stated that my vehicle's engine was not burning oil at the required rate, which prompted an engine replacement. I reached out to corporate because the issue is persisting, but they never responded to my concern. This issue is costing me a significant amount of money, as I have to purchase oil without a remedy from Hyundai regarding my engine oil consumption. As a consumer, it's frustrating because I left without answers on an issue they definitely know about. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the child in the second-row seat became trapped after the seat belt seized. The seat belt was cut to free the child. Additionally, the contact reported that the infotainment system was inoperable, failed to power on, and malfunctioned while driving, preventing the use of hands-free feature. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 148,000. | Crash: No Fire: No | 148,000 |
| Apr 2026 | SEATS | I have had an open safety recall with this car (#292) with no remedy available for over 3 months. This is the third recall in less than a year. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted to schedule an appointment, but was advised by the dealer that parts were only available in small quantities, and to wait until contacted by the dealer that parts were available. The vehicle was not repaired. The contact stated that the dealer and the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ENGINE | The vehicle suffered a structural "seam leak" on the pressurized oil filter housing. This was verified by an authorized Hyundai dealer (Dealer XXX, Invoice #XXX). The failure is a structural crack in the housing component itself, not a maintenance-related seal or filter failure. This defect causes pressurized engine oil to spray directly onto the hot engine block while the vehicle is in operation, creating a severe and immediate fire hazard. Additionally, the rapid loss of oil and oil pressure poses a risk of sudden engine seizure or stalling at highway speeds, which could lead to a crash. Despite being a known manufacturing defect in a critical engine component, the manufacturer has refused to address the safety implications or offer a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Moving portion of panoramic sunroof glass exploded outwards while driving 60 MPH. Loud noise and glass could have injured driver, caused an accident, or damaged surrounding vehicles. The dealership has inspected and denied responsibility. There was no warning or indication of the issue, the vehicle had passed state safety inspection a month prior and was serviced at the dealership 6 months prior. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | A week or so after taking the car in for an oil change, I was on the highway and heard a rattling sound coming from the engine. There were no indicator or warning lights from the dashboard. The car then stopped accelerating. It was on, and the accelerator increased the RPMs but the car did not move faster. I safely got home and checked the oil and it had less than a quart. There were no low-oil indicator lights telling me the oil was low. Separately, this week, while driving in the city, the engine again started making rattling sounds and completely shut off forcing me to pull off the road. Again, prior to the shut off there were no indicator lights. I was able to pull to the side of the road safely. I tried to restart the car and it would idle roughly befor the engine shut off again. After waiting 30 minutes, I checked the oil to see if the previous cause was the culprit, but this time the oil was still full. After 45 minutes, I was able to restart the car and drive home. I researched the issue and there are many complaints on Reddit about this for this make and model. Since the issue is intermittent and can't be replicated at the dealership, there is no fix offered. I no longer trust or feel safe driving this car, especially on highways. | Crash: No Fire: No | Unknown |