Complaint volume
732 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
732 consumer-submitted complaints on record for the 2021 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
732 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 16 crash reports, 11 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 160 complaints, with an average reported failure mileage of 55,255 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
732 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2021 | SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION | THE ANTILOCK BRAKE SYSTEM (ABS), BRAKES, AND ELECTRONIC STABILITY CONTROL SYSTEM (ESC) MIGHT NOT ILLUMINATE. THIS COULD CAUSE THE DRIVER TO NOT KNOW IF ANY OF THESE SYSTEMS ARE INOPERABLE.*DT*DT | Crash: No Fire: No | 7,500 |
| Jan 2021 | AIR BAGS | I HIT A COUPLE OF PALM TREES AND AN OAK TREE AND THE AIR BAGS DIDN'T GO OFF.. HUGE CONCERN DO I WANT TO BUY ANOTHER ONE? | Crash: No Fire: No | 1,200 |
| Jan 2021 | ELECTRICAL SYSTEM | INFOTAINMENT SYSTEM DOES NOT WORK ALL THE TIME. XM RADIO HAS NO SOUND AT ALL, OR AS I AM DRIVING DOWN THE ROAD THE XM RADIO VULUME ON ITS OWN GOES SO LOW YOU CAN NOT HEAR IT AND THEN YOU CAN NOT TURN IT UP OR DOWN WITH THE VOLUME CONTROL ON THE DASH OR THE ONE ON THE STEERING WHEEL. TO CORRECT THIS ISSUE ONE HAS TO TAKE THIER EYES OFF THE ROAD AND USE THIER PHONE IF IT IS PAIRED WITH THE SYSTEM OR TURN THE RADIO TO FM OR AM. AFTER DOING THIS THE VOLUME CONTROL WORKS ON XM. THIS HAS HAPPENED SINCE I GOT THIS VEHILCE NOV 30,2020 UNTIL NOW ON AND OFF. | Crash: No Fire: No | 600 |
| Jan 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WHEN THE TRUCK IS PUT IN REVERSE THE BACK UP CAMERA BECOMES VERY 'FUSSY' AN UNUSABLE. THE ONLY HAPPENS AT NIGHT WHEN IT IS NEEDED THE MOST. THE BACK UP CAMERA PROVIDE NO HELP IN FACT MAYBE DANGEROUS. | Crash: No Fire: No | Unknown |
| Dec 2020 | ELECTRICAL SYSTEM | THIS 2021 SILVERADO HAND A COMPLETE ELECTICAL FAULURE LEAVING THE VEHICLE DEAD IN THE IN THE ROAD AT NIGHT. WE HAD NO POWER AT ALL, NO WARNING FLASHERS IN THE DARK AT 9:00 PM AT NIGHT. WE WERE ALMOST HIT BY A CAR COMING AROUND CONER AS WE BROKE DOWN AT THE INTERSECTION WERE NO STREET LIGHTS WERE. THIS TRUCK HAS LESS THAN 500 MILES ON IT AND HAS ALREADY HAD THE FULL ENGINE REPLACED, PROBLEMS WITH THE INFOTANMENT SYSTEM AND NOW A COMPLETE ELECTRICAL SHUTDOWN. WE WERE UNABLE TO GET THE VEHICLE TO DO ANYTHING AND WAITED FOR TWO HOURS IN THE ROAD FOR A WREAKER TO ARRIVE. | Crash: No Fire: No | 500 |
| Dec 2020 | ELECTRICAL SYSTEM,ENGINE | FULL ENJINE FAILURE AT 371 MILES CAUSING LOSS OF CONTROL.VEHICLE WAS DRIVEING ON CITY STREET ABOUT 30MPH WHEN FAILURE HAPPEN. JUST PRIOR TO THAT VEHICLE STALLED IN TRAFFIC AT A STOP WHEN WAITING FOR A RED LIGHT. SPRING BROKEN IN PISTON CAUSEING FAILURE. ALSO HAD PROBLEMS WITH INFO. SYSTEM BLANKING OUT AND NO RADIO THEN WHEN IT DID WORK NO VOLUME CONTROL ON THE RADIO. INFO. SYSTEM FIRST FAILED WHEN BACKING UP AND NO RADIO AT ALL. SECOND TIME WHEN MOVING FORWARD BUT I HAD RADIO BUT NO VOLUME CONTROL. 3RD TIME WHEN BACKING UP AND NO RADIO AT ALL. 4TH TIME WHEN DRIVING FORWARD AND NO RADIO VOLUME CONTROL, THEN A FEW MINUTES LATTER THE ENGINE FULLY FAILED. THIS VEHILCE WAS BOUGHT NEW AND ONLY HAD 371 MILES ON IT. THE ENGINE IS A 5.3 VOTEC GM ENGINE. | Crash: No Fire: No | 371 |
| Dec 2020 | VEHICLE SPEED CONTROL | I AM LEFT HANDED, AND AM MOST COMFORTABLE DRIVING WITH MY LEFT HAND AT THE 9 TO 10 O'CLOCK POSITION. THE CHEVY TRUCK I JUST PURCHASED HAS THE CRUISE CONTROL SETTINGS TO THE LEFT SIDE OF THE HORN ON THE STEERING WHEEL. THEIR IS A PROTRUDING "THUMB JOYSTICK" WHICH IS USED TO SET THE SPEED UP OR DOWN BY USING YOUR THUMB OR FINGER. MULTIPLE TIMES NOW MY HAND HAS ACCIDENTLY SWIPED THIS "JOYSTICK" WHILE DRIVING ALONG A 30 TO 35 MPH PUBLIC STREET AND THIS TURNS ON AND ENGAUGES THE SPEED CONTROL AT THE LAST SAVED SET SPEED. USUALLY 65 TO 70MPH HIGHWAY SPEED. THE VEHICLE WILL THEN START TO ACCELERATE VERY QUICKLY AND IF YOUR REFLEXES AREN'T WHAT THEY USED TO BE, WELL 2+2. | Crash: No Fire: No | 75 |