Complaint volume
767 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
767 consumer-submitted complaints on record for the 2021 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
767 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 18 crash reports, 11 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 162 complaints, with an average reported failure mileage of 55,888 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
767 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | STEERING | Electric power steering loss. Message stated to service power steering and ecs. Could not control vehicle.. After powered off for 20 minutes it went away and then was towed to dealer who found nothing wrong. Extremely unsafe! | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | I was driving one day and my truck started to misfire. I figured since it had 95,000 miles it was time for a tune-up. So I took my truck to the Chevrolet dealership and they originally quoted me $2,200. The rep and mechanic said they have seen many trucks just like mine having the same issue. They said it starts with something called a “rocker arm” breaking and then that leads to more severe issues. After a month of my truck sitting they came to me and said it will cost $8,100 to fix it. Basically they replaced the engine. My complaint is I’ve had many vehicles and none of them needed an engine replaced after only 95,000 miles. I later found out that the engine that’s in my truck is a 4 cylinder which is a very low power/small engine which is expected to handle the weight of the truck along with towing. I just believe it was a poor design and that engine is ill equipped for a truck and the dealership/manufacturer should bear responsibility for that. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER | This is a potential problem for a serious injury to a child , stroller, pet - or damage to front of truck and vehicle in front of truck. The hood of the truck is very high. And sitting in the drivers seat you are "driving blind. " It is impossible to see an object directly in front at bumper level. The only way to judge the distance to an object, or small person, is to get out of the truck and look. I had minor damage to the front of the truck by hitting my garage. But more seriously if there were a child or stroller- you literally cannot see it. This could be easily fixed with a forward looking camera - and the truck comes with a rear one- but Chevynfirs not offer any front camera/ park assist on any of its Silverado 1500's.!The manual says park assist is an option- but Chevy currently does not offer that option. This is dangerous.. | Crash: Yes Fire: No | Unknown |
| Jun 2023 | ENGINE | I was cruising down the freeway at around 60 miles an hour when the vehicle started stuttering and shaking and I could not accelerate. The truck couldn’t get out of its own way and was a danger to my family. I took the truck to the dealer where they told me I had a lifter failure. They replaced the bank of lifters on the one side of the engine where the failure occurred and sent me on the way. I’m hearing the lifters is a common issue from multiple dealers. I’m not sure I feel confident in my vehicle any longer. I would prefer the dealer or manufacture to buy it back at this point. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | The first incident that happened to the vehicle was two weeks after the purchase the engine light came on and the pressure dropped and the truck was riding rough and driving slow on a main street 35 miles from my house. The 2nd incident had around three weeks after being in the dealership for a few days with the same code and symptoms as the first incident. The third incident happened three weeks ago while on the highway the engine light came on engine pressure dropped and it drove rough and slow during consistent traffic and I had to pull over. I contacted the dealership and made an appointment. My vehicle wasn`t driven for two days until it was taken to the dealership. The engine light has come on many times through my ownership of the vehicle. I don`t feel safe driving this vehicle | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The monitor has disconnected many phone calls and rejected software updates. The monitor has been reported to the dealership and has been in many times for harness replacements, harness for the door locks and the timeframe for the repairs was a couple of weeks. The monitor still disconnects calls and I must pull the car over and restart the truck the monitor stays off sometimes until the monitor wants to engage. The history of the truck with this issue has been documented with the dealership | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, who informed the contact that the radiator needed to be replaced. The contact related the failure to Technical Service Bulletin: 22-NA-047 (Coolant Loss and/or Coolant Odor). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,200. | Crash: No Fire: No | 40,200 |
| May 2023 | LATCHES/LOCKS/LINKAGES | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at approximately 65 MPH, the tailgate was heard opening. No warning light was illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. | Crash: No Fire: No | 26,000 |
| May 2023 | POWER TRAIN | Transmission making a whining noise and delays between shifting. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | Lifter failure at 24,500 miles | Crash: No Fire: No | Unknown |
| Apr 2023 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | The transfer case has locked up several times causing me to wreck once. The engine misfires and does not give the MPG advertised. The life of my family has been put at risk with little to no care from the dealer after several attempts for service. | Crash: Yes Fire: No Towed | Unknown |
| Apr 2023 | ENGINE | While driving at approximately 60 Miles per hour, two engine valve lifters on Cylinder 8 suddenly failed reducing the speed of the vehicle suddenly and stalling the vehicle out on a freeway. This mileage of this vehicle at failure was 16,996 miles. | Crash: No Fire: No | Unknown |
| Apr 2023 | WHEELS | There is a current recall on this type of vehicle because the spare tire is not the correct size for the vehicle. This is recall #N212346510. Unfortunately, my specific vehicle is not included in that recall for some unknown reason. I experienced a flat tire, road service came and replaced with the spare which is too small for the vehicle, and I was only able to travel to a tire dealership in order to have the original tire repaired and placed back on the vehicle. I still have the wrong size spare even though there is an open recall for this problem. The dealership will not replace the spare without manufacturer recall one my specific vehicle VIN and/or direction to complete the exchange from the manufacturer. Evidently, only a certain percentage of the effected vehicles were recalled. That hardly seems safe. This problem can lead to issues with the brake system if a car uses the wrong size spare. How do I get my specific vehicle added to this recall in order to have the needed service? Please advise. Thank you. | Crash: No Fire: No | Unknown |
| Apr 2023 | STRUCTURE | The tailgate electronic release will randomly open allowing the tailgate to open while driving or parked. This causes your secured load in the bed of truck to now become unsecured. This also forces the driver to make an emergency stop to secure the tailgate. The switch can release the tailgate multiple times causing the operator to spend an excessive amount of time getting the tailgate closed and secured. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE | The transition shifting make some sounds and feels ansafety wile you drive all dealerships say is normal Blacksburg va and salem Va said is normal I call GENERAL MOTORS THEY SAID IF THE DEALERSHIP SAYS NO IS NOTHING WE CAN DO NOW I HAVE A 45 K DEBT ON A TRUCK THAT NO WORKS RIGHT FEELS ANSAFETY TO DRIVE AND NO BODY CAN HELP | Crash: No Fire: No | Unknown |
| Apr 2023 | SEAT BELTS | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while her son was sitting in the driver’s side rear passenger seat, the seat belt fractured. The contact stated that she then sat her son in the middle rear passenger’s side seat and the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the driver’s rear and middle rear passenger seat belts and seat belt buckles needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 20V811000 (Seat Belts). The manufacturer was made aware of the failure. The approximate failure mileage 33,000. | Crash: No Fire: No | 33,000 |
| Apr 2023 | ENGINE,LANE DEPARTURE | Cel flashing , traction control warning, stabilitrac warning, engine running rough, acceleration increased over normal driving. Happened multi times. After multiple restarts the cel light is on solid. Truck towed to dealer today. Have not heard back. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE | The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the vehicle started to stall and jerk. The check engine warning light illuminated, followed by the vehicle losing motive power and stalled. The contact was not able to restart the vehicle. The vehicle was towed to the dealer and the engine wiring harness chafing were zip tied, but the failure reoccurred. The vehicle was taken to the dealer and the connector to the ECM was replaced but the failure reoccurred again. The vehicle was not diagnosed. The manufacturer was contact, but no assistance was provided. The failure mileage was 6,000. | Crash: No Fire: No Towed | 6,000 |
| Mar 2023 | SERVICE BRAKES | Loud growling. Breaks safety concern due to fail. | Crash: No Fire: No | Unknown |
| Mar 2023 | STRUCTURE | The tailgate will randomly open while driving allowing contents to fall from the bed of the truck | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | ENGINE LIFTER FAILURE AT 17K MILES. SIGNIFICANT LOSS OF POWER AT TIME OF FAILURE. ROUGH IDLE AFTERWARDS WITH TRUCK VIBRATING. NO WARNING LIGHTS AT TIME OF FAILURE. STOPPED VEHICLE AND SHUT OFF ENGINE. NUMEROUS WARNING LIGHTS ILLUMINATED UPON RESTART. VEHICLE TOWED TO DEALER. PASSENGER SIDE BANK OF LIFTERS AND RODS REPAIRED UNDER WARRANTY. SUBSEQUENTLY, DRIVER SIDE BANK OF LIFTERS FAILED AT 23K MILES. NO WARNING LIGHTS. AS BEFORE, SIGNIFICANT LOSS OF POWER AND NO THROTTLE RESPONSE. POWER LOSS POSES SIGNIFICANT RISK/DANGER WHEN MERGING INTO TRAFFIC. SECOND EVENT IS CURRENTLY AT DEALER FOR REPAIR. | Crash: No Fire: No | Unknown |
| Mar 2023 | POWER TRAIN,AIR BAGS,SERVICE BRAKES | My safety system service warning comes on for about 30 seconds and then goes back off. This has happened about 4 times now. The transmission causes my truck to shake randomly. My pulley is going out and the local dealer said they wouldn't replace is under warranty(even though my warranty was still is effect) because they said it looked like someone sprayed tire cleaner under the hood(I bought it from the same dealership that I took it to for this service.) The brake seem to shake already when coming to a stop. They seem as if they are wearing prematurely. | Crash: No Fire: No | Unknown |
| Mar 2023 | STRUCTURE | I have major rust on the frame I just purchased the truck. Is their a recall on 2021 Silverado frames1500 custom. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN | While vehicle is in 4-wheel drive or 4 auto or 4 L. It makes a grinding whining noise! I have contacted the dealer Newberry motors of Newberry MI 49868. I asked them about a service bulletin I saw on the noises I am hearing, and I was told service bulletins are only assigned to a vin number and not groups of vehicles. which is a lie!!! SO THE GRINDING NOISE IS BAD WHEN IN 4 WHEEL DRIVE. PERIOD. DOES NOT MAKE THE NOISE WHILE IN 2 WHEEL DRIVE. THANKS FOR ANY HELP THAT CAN BE PROVIDED! | Crash: No Fire: No | Unknown |
| Feb 2023 | ENGINE | 1 and 7 lifter failure occurred. Truck failed while driving on a congested highway putting myself and others at risk when speed was speed was reduced and truck eventually stalled. Truck was serviced by local dealer and confirmed lifter failure. KNOWN ISSUE!!! NO WARNING PRIOR TO MALFUNCTION. | Crash: No Fire: No | Unknown |