Complaint volume
87 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Chevrolet Equinox Complaints
87 consumer-submitted complaints on record for the 2021 Chevrolet Equinox, grouped by component category.
87 Total complaints
5 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 24 complaints, with an average reported failure mileage of 57,583 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Chevrolet Equinox complaints?
5 Crash
0 Fire
4 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2021 Chevrolet Equinox complaint categories?
UNKNOWN OR OTHER 10
ELECTRICAL SYSTEM 9
POWER TRAIN 8
ENGINE 6
FUEL/PROPULSION SYSTEM 5
SERVICE BRAKES 4
AIR BAGS 3
FUEL SYSTEM, GASOLINE 3
STRUCTURE 3
TIRES 3
87 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2022 | ELECTRICAL SYSTEM | The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 70-75 MPH, the messages "Fuel System Needs Service", "Front Detection System Needs Service", and "Side Detection System Needs Service" and other unknown messages illuminated. The contact exited the highway and veered to the side of the road. The contact called OnStar, who assisted her to run a diagnostic test on the vehicle. OnStar informed the contact that two unknown codes were found. OnStar advised the contact to take the vehicle to the nearest dealer for repair. The contact turned off the vehicle for a while. Upon attempting to restart the vehicle, the vehicle failed to restart after several attempts. The vehicle was towed to the local dealer, where it was diagnosed that the Body Control Module (BCM) had failed and the part to repair the vehicle would not be available for 1-3 weeks. The manufacturer was notified of the failure and expedited the repair of the vehicle by shipping the part to the dealer within a week. The contact stated that the vehicle was repaired; however, the side detection system was still inoperable. The failure mileage was approximately 11,000. | Crash: No Fire: No Towed | 11,000 |
| Feb 2022 | ELECTRICAL SYSTEM | power locks with not lock or unlock with key fob or door buttons, doors will only look with the door buttons after exceeding 60+mph | Crash: No Fire: No | Unknown |
| Feb 2022 | VISIBILITY/WIPER | Windshield wipers stopped working while driving losing clear forward vision. Dealership has had car for 4 days and still unable to fix the wipers | Crash: No Fire: No | Unknown |
| Jan 2022 | ELECTRICAL SYSTEM | I take my 6yr to school when we got shocked, I thought it was my clothes, but my child got shocked also, then pick her up from school took her to the doctor for her foot, I merged out to the main road and the SUV cut off no warning lights of any kind I got it back started after three attempts then about a minute after that the radio cut off , I made it back home and called the dealer they told me to call roadside, I spoke to them , I had my husband to follow me to the dealership, I dropped it of ,they called me and told me it ready for pick up, and told me they could not replicate it , | Crash: No Fire: No | Unknown |
| Jan 2022 | ENGINE | I reported earlier in regards to the turbo going out in cold weather. The turbo was fixed finally (happened before Thanksgiving) on 1/13/22 by the dealer. RMPs are running high (65 MPH - RMPs are 2300) and it isnt shifting properly. wont shift to the next gear. | Crash: No Fire: No | Unknown |
| Jan 2022 | AIR BAGS | The contact stated he was driving a rented 2021 Chevrolet Equinox. The contact stated while driving 20 mph and crossing an intersection when another vehicle t-bone crashed into his front driver's side door. The crash caused him to collide with a third vehicle. No air bags were deployed in his vehicle. The contact sustained multiple injuries and a type 3 AC joint separation on his left shoulder. The contact did seek medical attention at an Emergency Room. The contact also stated the driver in the third vehicle did sustain unknown injuries and was unaware if they seek medication attention for their injuries. A police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Dec 2021 | POWER TRAIN | It was a dark cold (minus 18) morning driving to work. All of the sudden a warning came on. The engine power is reduced mode came on and I went from highway speed to 30 mph instantly. I barely got home. I was terrified and the car would hardly go. Very dangerous. After much research because no dealer could get us in ( three week wait) we figured out what was causing it. Code P0234 turbocharge overboost. The dealer said I was safe to drive it. Still reduced power. After one week it warmed up to 17 degrees and the check engine light came off. I still have reduced engine power. New turbocharge feature for the 1.5 lt equinox. This should have been tested in cold climates. We regularly have 20 below temps and it’s a brand name car. I see a recall coming. | Crash: No Fire: No | Unknown |
| Oct 2021 | STEERING | When making a sharp turn left or right from a standstill the vehicles makes an audible grinding noise and vibration in the steering wheel. Feels like you're driving over rumble strips. Vehicle was taken to dealer on 7/28/21 and problem was recreated by technician on test drive. Cause of issue was determined to be the electric duel pinion rack and pinion steering gear. This part was replaced under warranty. On 9/30/21 the exact same issue with the same symptoms started happening again. Dealer was contacted and appointment was made for 10/4/21. I feel that my safety and the safety of others are at risk due to if the steering system fails completely I would not be able to control the vehicle. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | I feel the transmission is defective on this car. There are only 800+ miles on the car. In the morning I pulled the car out of the garage and the car did not feel smooth. I said that seemed awfully odd. I drove the car but nothing else happened. In the evening I parked the car in a parking lot up against a curb and a fence. I turned the engine off and placed it in park and I am positive about that. All of a sudden the car lurched forward jumped the curb knocked the fence down and stopped against a tree. Needless to say I was traumatized. | Crash: No Fire: No | Unknown |
| Apr 2021 | EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2021 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE INTELLIBEAM HEADLIGHT FEATURE CAUSED THE HIGH BEAMS TO ENGAGE AUTOMATICALLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE THE MECHANIC DISABLED THE INTELLIBEAM FEATURE IN THE VEHICLE. HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. | Crash: No Fire: No | 3,000 |
| Apr 2021 | SERVICE BRAKES | WE BOUGHT A NEW CHEVY EQUINOX. ONE DAY LATER, WHILE I WAS DRIVING 70 MPH IN THE CENTER LANE ON I-75, MY WIFE ENGAGED THE ELECTRIC PARKING BRAKE THINKING IT WAS A CONSOLE LATCH. THE VEHICLE VIOLENTLY SWERVED TO THE RIGHT, AND ONLY BECAUSE I HAD BOTH HANDS ON THE WHEEL, DID WE AVOID A ROLL OVER. STILL WE ENDED UP PARTLY IN THE RIGHT-HAND LANE. THANKFULLY, THERE WERE NO VEHICLES BESIDE US AT THE TIME. ADRENALINE SHOT THROUGH BOTH OF US AS WE REALIZED THAT ANY VEHICLE IN THE LANE NEXT TO US COULD HAVE HIT US OR WE HIT THEM AND SERIOUS INJURIES OR DEATH COULD HAVE OCCURRED. WE FIRMLY BELIEVE THAT HAVING THE EMERGENCE PARKING BRAKE CONTROL IN THE CENTER CONSOLE NEXT TO THE CUP HOLDERS AND IN A SPACE WHERE OTHER THINGS MIGHT BE STORED, IS A HAZARD. ONLINE WE FOUND SEVERAL SIMILAR INSTANCES WHERE SOMEONE DID THIS SAME THING EITHER ACCIDENTALLY OR EVEN ON PURPOSE. THIS CONTROL DOES NOT BELONG IN A SPACE WHERE SOMEONE OTHER THAN THE DRIVER COULD ACCIDENTALLY ENABLE IT. CURIOSITY OR SIMPLE IGNORANCE COULD COST A LIFE. CHEVY MADE IT EASY WITH THIS HAZARDOUS DESIGN! RICK HENDRICK CHEVROLET IN NAPLES, FL WOULD NOT LET US CANCEL THE PURCHASE; THEY SAID WE "TOOK DELIVERY EVEN THOUGHT THE SALEMAN CALLED BECAUSE WE HAD NOT SIGNED THE TITLE PAPERWORK IN THE CORRECT PLACE. I SHOULD LIKE TO KNOW IF THEY WOULD HAVE TO TAKE IT BACK SINCE WE NEVER COMPLETED THAT PARTICULAR PIECE OF PAPERWORK. ANY CHANCE YOU COULD TELL ME IF WE CAN OR CAN'T MAKE THEM RETURN OUR TRADE-IN AND CANCEL THE PURCHASE OF THIS CAR THAT "BUY" ANOTHER OLDER, USED MODEL THAT DOESN'T HAVE THAT EQUINOX FEATURE. WE ARE LEARY NOW. HELP! | Crash: No Fire: No | 315 |
| Feb 2021 | UNKNOWN OR OTHER | WE JUST PURCHASED/LEASED THE AFOREMENTIONED 2021 CHEVROLET EQUINOX IN DECEMBER OF 2020. ABOUT A FEW WEEKS AGO, THE CAR STARTING SWAYING TOWARDS THE LEFT. VERY DANGEROUS. ESPECIALLY IF YOU ARE ON THE FREEWAY. **ALSO THERE IS A TECH SCREEN ISSUE. THE DASH SHOWS A CAR THAT WILL FLASH GREEN TO WARN YOU WHEN A CAR IS AHEAD, BUT IT IS FLASHING GREEN WHEN NOTHING IS AHEAD OR NO WHERE NEAR US. CONCERN THAT THIS COULD BE ELECTRICAL OR A FUSE. THANK YOU. AND BE BLESSED. PASTOR [XXX] C/O OF [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 40 |