Complaint volume
82 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Chevrolet Equinox Complaints
82 consumer-submitted complaints on record for the 2021 Chevrolet Equinox, grouped by component category.
82 Total complaints
5 Crash reports
0 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 23 complaints, with an average reported failure mileage of 56,347 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Chevrolet Equinox complaints?
5 Crash
0 Fire
4 Injury
0 Fatality
6 Towed
4 Medical attention
What are the most common 2021 Chevrolet Equinox complaint categories?
UNKNOWN OR OTHER 10
ELECTRICAL SYSTEM 8
POWER TRAIN 8
ENGINE 6
FUEL/PROPULSION SYSTEM 5
SERVICE BRAKES 4
AIR BAGS 3
FUEL SYSTEM, GASOLINE 3
STRUCTURE 3
TIRES 3
82 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | STRUCTURE,SERVICE BRAKES,AIR BAGS | The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available. | Crash: No Fire: No Injuries: 1 Towed Medical attention | 21,680 |
| Aug 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | UNKNOWN MY VEHICLE HAVE SUDDENLY STOPPED TWICE IN THE MIDDLE OF THE HIGHWAY MY DEALERSHIP HAS STATED THEY COULD NOT FIND THE PROBLEM MEAN WHILE I HAVE TO CONTINUE TO DRIVE THIS VEHICLE AND WHEN THE VEHICLE IS IN FOR THE ISSUES I AM TOLD THEY ARE OUT OF LOANERS WHEN MY VEHICLE IS WITHIN WARRANTY | Crash: No Fire: No | Unknown |
| Jun 2023 | SEAT BELTS | The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contact’s vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,365. | Crash: Yes Fire: No Injuries: 1 Medical attention | 88,365 |
| Apr 2023 | ENGINE | Car would stall suddenly mid intersection or street. There is an active recall for a fuel pump module with no known date of resolution. Fuel Pump Module would not provide adequate gas to the engine. This happened twice to me as I was driving on April 4th 2023. After speaking to Chevy & Dealership, there is not yet a fix to this problem. This car is UNSAFE and needs to be removed from the roads. I traded this car in, because I felt unsafe since Chevy could not help me. | Crash: No Fire: No | Unknown |
| Mar 2023 | UNKNOWN OR OTHER | Hill assist did not activate and car rolled back, hill assist activated on 3rd attempt | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,ELECTRICAL SYSTEM | On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred. | Crash: No Fire: No | Unknown |
| Feb 2023 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into. | Crash: No Fire: No | Unknown |
| Feb 2023 | SERVICE BRAKES | I've had to replace the brake booster sensor & the part by the vacuum to brake booster this is second time I'm have to replace it . So dangerous to be driving a vehicle on highway and you loose your brakes makes pedal hard . I also have to replace exhaust crankshaft position sensor, oil pressure sensor, engine underfoot won't stay running when it's idle oil pressure control silinoid valve , barometric pressure sensor | Crash: No Fire: No | Unknown |
| Jan 2023 | UNKNOWN OR OTHER | The auto stop start system in my Chevrolet Equinox shuts the engine off at every stop when the ambient temperature is about 60 degrees F or below .when i lift my foot off the brake it cranks up . With a thump . My concern is the half second delay before I can move . The person behind me sees my brake light go out and starts forward. This is the way the system was designerd to operate . The Chevrolet Division of General Motors chose not to install an auto stop start disable pushbutton in my 2021 Chevrolet Equinox Premier . I have no way to disable auto stop start if traffic conditions are such that I consider the engine shutting off at stops is dangerous to me . I have contacted Chevrolet about providing me with a auto stop start disable switch (pushbutton ) . They didn't reply. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | The contact owns a 2021 Chevrolet Equinox. The contact stated while driving at various speeds, the vehicle was shaking and wobbling. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the four tires were replaced; however, the failure persisted. The vehicle was then inspected again, and the contact was informed that the failure could be related to the driveshaft or the drive train. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was also notified of the failure. The vehicle was not repaired. The approximate failure mileage was 67,000. | Crash: No Fire: No | 67,000 |
| Nov 2022 | POWER TRAIN,SERVICE BRAKES,ENGINE | 2021 Chevy equinox vacuum pump failed causing the breaking to become impossible to use while operating. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER | When the ambient temperature cooled down to the 70's , The auto stop start system will stop the engine of my 2021 Chevrolet Equinox at every stop light , even driving around in a parking lot. Often it will thump when restarting . If my foot is not firm on the brake , the vehicle wll lurch forward . Several times I have almost been rearended because the engine did not restart quickly . I hate the system . My vehicle does NOT have a auto stop start defeat switch ( pushbutton ) . I'm sure GM would consider my vehicle technically correct. But I am scared of the system and think it will cause me an accident . The savings in gasoline is not worth the risk . | Crash: No Fire: No | Unknown |
| Sep 2022 | TIRES | As I was driving into my driveway, my front driver’s side tire exploded. When I checked the other tires, I noticed a big bubble on the rear driver’s side tire. | Crash: No Fire: No | Unknown |
| Sep 2022 | TIRES | As I was driving into my driveway, My front driver’s side tire exploded and the back driver’s side tire has a huge bubble in it. | Crash: No Fire: No | Unknown |
| Aug 2022 | EQUIPMENT ADAPTIVE/MOBILITY | 2021 CHEVROLET EQUINOX. CONSUMER STATED THAT THEIR VEHICLE PULLS TO THE LEFT WITH THE SLIGHTEST RELEASE OF THE STEEING WHEEL. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO COMPENSATED FOR THE INCONVIENCE. | Crash: No Fire: No | Unknown |
| Jul 2022 | SERVICE BRAKES | Was driving 75mph on interstate and had to brake for car in front of me and had ZERO brake assist. Pedal was extremely hard to push and almost no braking power for vehicle. Vehicle has only 32,450 miles on it. Braking assist never returned and had to get vehicle in for service. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | I purchased the vehicle in Feb. 2021. About 3 months after I purchased it, I had a message on my screen that the SD card had been removed and it popped up multiple times. I did what the manual said to do which is to hit the check to remove the message but it still popped up. When I took the car in, I told them about the message and I don’t know what Service did but I no longer came up. About 6 months later it started again multiple times and in addition my radio stopped working and my phone wasn’t connected to my car. Again Service did something to fixed it. I recently started to see the message again and my radio didn’t work again. The station was identified and I could change the station. It said my phone wasn’t connected however, I could bring up my contacts and my recent calls. When I turned my car off and restarted it after I had run my errand I didn’t have any issues except for the message. I took my car in for an oil change and asked the Service to also put the SD card back in again. They told me then that it was either a problem with the programming or the radio needs to be replaced and there’s no recall call on it. Why in the world would I have to pay them to correct the programming or pay for a new radio for a car that isn’t even a 1 1/2 years old yet? | Crash: No Fire: No | Unknown |
| Apr 2022 | AIR BAGS | The contact owns a 2021 Chevrolet Equinox D2. The contact stated while his wife was driving at 15 MPH in a traffic circle, another vehicle crashed on both the front passenger's side door and the rear passenger's side door of the vehicle. The airbags failed to deploy. There were no warning lights illuminated. The contact's wife did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 18,000. | Crash: Yes Fire: No Towed | 18,000 |
| Mar 2022 | UNKNOWN OR OTHER | front end shakes at 25-30 mph. after 30 it goes away. 35000miles. 4 wheel balanced and no bent wheels or out of round tires. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 70-75 MPH, the messages "Fuel System Needs Service", "Front Detection System Needs Service", and "Side Detection System Needs Service" and other unknown messages illuminated. The contact exited the highway and veered to the side of the road. The contact called OnStar, who assisted her to run a diagnostic test on the vehicle. OnStar informed the contact that two unknown codes were found. OnStar advised the contact to take the vehicle to the nearest dealer for repair. The contact turned off the vehicle for a while. Upon attempting to restart the vehicle, the vehicle failed to restart after several attempts. The vehicle was towed to the local dealer, where it was diagnosed that the Body Control Module (BCM) had failed and the part to repair the vehicle would not be available for 1-3 weeks. The manufacturer was notified of the failure and expedited the repair of the vehicle by shipping the part to the dealer within a week. The contact stated that the vehicle was repaired; however, the side detection system was still inoperable. The failure mileage was approximately 11,000. | Crash: No Fire: No Towed | 11,000 |
| Feb 2022 | ELECTRICAL SYSTEM | power locks with not lock or unlock with key fob or door buttons, doors will only look with the door buttons after exceeding 60+mph | Crash: No Fire: No | Unknown |
| Feb 2022 | VISIBILITY/WIPER | Windshield wipers stopped working while driving losing clear forward vision. Dealership has had car for 4 days and still unable to fix the wipers | Crash: No Fire: No | Unknown |
| Jan 2022 | ELECTRICAL SYSTEM | I take my 6yr to school when we got shocked, I thought it was my clothes, but my child got shocked also, then pick her up from school took her to the doctor for her foot, I merged out to the main road and the SUV cut off no warning lights of any kind I got it back started after three attempts then about a minute after that the radio cut off , I made it back home and called the dealer they told me to call roadside, I spoke to them , I had my husband to follow me to the dealership, I dropped it of ,they called me and told me it ready for pick up, and told me they could not replicate it , | Crash: No Fire: No | Unknown |
| Jan 2022 | ENGINE | I reported earlier in regards to the turbo going out in cold weather. The turbo was fixed finally (happened before Thanksgiving) on 1/13/22 by the dealer. RMPs are running high (65 MPH - RMPs are 2300) and it isnt shifting properly. wont shift to the next gear. | Crash: No Fire: No | Unknown |