Complaint volume
260 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
260 consumer-submitted complaints on record for the 2020 Toyota Camry, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
260 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, air bags, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 77 complaints, with an average reported failure mileage of 23,103 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
260 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2021 | ELECTRICAL SYSTEM,ENGINE | Dead battery at 21000 miles. Car is less than 2 years old and didn't drive it for 36 hours and the battery completely drained. Even after jump start electronic dash wouldn't function properly. | Crash: No Fire: No | Unknown |
| Nov 2021 | UNKNOWN OR OTHER | The component or system that failed and malfunctioned, is the air conditioning drain hose that leaked water into the bottom of the inside of the car, causing extensive damage to the rugs, padding, soundproof insulation, and damage to the metal frame of the bottom of the car. Corrosion of the electrical system. The safety was at risk due to the sickening mildew swampy odor coming from inside the car from an accumulation of stagnant water. It caused me headaches, sinus infections, and aggravated my asthma. Yes, Toyota dealership and SERV PRO and independent lab. Yes, the vehicle component has been inspected by the Insurance company and dealership and SERV PRO, and independent Lab. Yes, there were warnings and symptoms of the problem which appeared less than a year after the new 2020 Toyota camry was bought. | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM | Battery keeps draining with no warning. Has left me stranded multiple times. I have had the battery checked & it is fine. Nothing was left on in the vehicle. | Crash: No Fire: No | Unknown |
| Oct 2021 | VISIBILITY | The contact owns a 2020 Toyota Camry. The contact stated that while her vehicle was parked in her driveway, the rear windshield imploded without incident. The contact called the dealer and was offered no immediate assistance. The manufacturer was also notified of the failure. Due to a lack of space at the dealer, the contact had to wait two days before the vehicle was towed to the dealer. The contact believed that the blind spot sensor and the rear defroster had caused the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 35,871 | Crash: No Fire: No Towed | 35,871 |
| Oct 2021 | VEHICLE SPEED CONTROL | The contact owns a 2020 Toyota Camry. The contact stated while pulling out of the driveway, the accelerator pedal was depressed however, the vehicle failed to respond. There were no warning lights illuminated. The contact stated she depressed the accelerator pedal several times until the vehicle responded. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred while she was stopped at a stoplight. The vehicle was taken to the dealer who test drove the vehicle but could not determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 11,000. | Crash: No Fire: No | 11,000 |
| Oct 2021 | FUEL/PROPULSION SYSTEM | While driving vehicle, all of a sudden, the vehicle will slow down, lose power, even while using cruise control set to a specific speed. It will hesitate and driver, will feel car, slow and jolt forward.this occurs all the time while driving, especially if vehicle is warmed up. | Crash: No Fire: No | Unknown |
| Sep 2021 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | When I press the button to start my 2020 Camry it has difficulty starting. It chugs/lags. It also smells of coolant/antifreeze when this happens. It has done this since the day I leased it. I have taken the vehicle back to the dealership 3 times and each time I’m told that they hooked it up to their computer and can’t find anything wrong and they can’t replicate the problem. I have had several witnesses/passengers inside and outside my vehicle who have heard the starting issue and commented on coolant smell. To date, my vehicle only has 7000 miles on it. | Crash: No Fire: No | Unknown |
| Sep 2021 | FUEL/PROPULSION SYSTEM | I purchased this vehicle on 01/12/2021 from Toyota of Greenville, SC. I was initially told that the vehicle was a Certified Pre-Owned Toyota, which means it went through an intensive reconditioning process and passed all certification requirements. As I was signing the papers to purchase the car, I was told that it could not be sold as a Certified vehicle because it has the open manufacturer recall #20TA02. It has been almost 9 months and I have not received any notice of a pending fix for this potentially deadly recall, summarized below. SUMMARY: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted. SAFETY RISK: If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash. REMEDY: Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. I am hesitant to take the vehicle on a long trip or take it on the highway. I do not want to be stranded during my trip or die if the fuel pump shuts off at high speed. I have been purchasing Toyota products since 2000. I am feeling very abused and and neglected buy what I thought was a safe and reliable brand. I will be in the market for another vehicle soon. Now, I am not sure Toyota is the only brand to consider. Please let them know that I am not a happy customer because of this ongoing problem with their Number 1 Selling vehicle. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Sep 2021 | VISIBILITY/WIPER | Wiper speed on high is to slow to see in moderate rain. Zero Visibility, make for a very dangerous situation. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | First time went to get in my vehicle and the car would not even open, not even the trunk. Had been parked over night. The car was deader than a door nail. The Toyota dealer had a tow truck dispatched to me with a charge box. The charge box would not even crank the vehicle. Had to use his tow truck to jump the car took to Toyota they said it needed a software update. Did it seemed fine now fast forward several months later now when it cranks doesn’t want to crank, dies then have to try again finally it crank. Took in today at dealer they tested battery said it’s showing 100% testing so not the battery then they say the update didn’t take back months ago so needs to be updated again . So now I’ve been shuttled home as it will take 2 plus hours. I’ve googled and seen so many complaints that are identical to mine and wondering why my vehicle has no recall when my vehicle has same issues apparently or I’m being lied to by the dealer cause I’ve got a complete lemon. I’ve owned many Toyota’s and never once had issues like this. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | As I was driving Monday morning August 16 2021, Check engine light and chip failure light showed up. When shifting the vehicle in reverse, but it showed in drive. Took the car to Toyota dealer, and diagnosis reveals "Vehicle has green death in connections to shift indicator. This problem costing $4,585.25 to fix the problem. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | While opening the trunk from either the key fob or inside button release on the dash, the trunk lid flies open at high speed and hits the rear window of the car. It appears it's either a shock dampener failure or lack of one. I entered the date it occurred as the date I purchased the car. | Crash: No Fire: No | Unknown |
| Jul 2021 | VISIBILITY,VISIBILITY/WIPER | I have replaced my windshield 4 times in a 16 month period. Every time I replace it something very small like a pebble or a big bug hits it and it cracks extremely easy. Once I was cleaning my windshield and lifted the wiper up about 3" and then when I was through I just let it go and it cracked the windshield. I have owned several vehicles and I have never seen a windshield so brittle. Out of the 16 months of owning this car I have only driven it with a non cracked windshield for about 30 days. | Crash: No Fire: No | Unknown |
| Jun 2021 | VISIBILITY/WIPER | I was driving down the road and heard a loud explosion. It sounded like it came from the moonroof. I opened the sunshade and saw that the entire front section of the panaramic moonroof had exploded for no apparent reason. 48°F, overcast, no bridges, no trees, no vehicles in front of me, no flying debris. Car is 6 months old and has 6500 miles on it. I went to the nearest auto store and bought duct tape to secure the remaining glass and then drove to the nearest Toyota dealer. | Crash: No Fire: No | Unknown |
| May 2021 | POWER TRAIN | WHILE GOING UP A HILL WITH A RIGHT HAND CURVE AT ABOUT 50 MPH I HEARD A LOUD NOISE THAT SOUNDED LIKE TWO PIECES OF METAL COMING TOGETHER. AT THE TIME I HAD NO IDEA WHAT CAUSED THE NOISE BUT THOUGHT MAYBE I RAN OVER A PIECE OF METAL THAT THE THE WHEEL THREW UP. I TOOK THE CAR TO THE DEALER AND THEY CHECKED THE UNDER SIDE AND TOLD THERE WAS NO SIGN OF ANY DAMAGE THAT MIGHT HAVE BEEN DONE. I HAVE ALL WHEEL DRIVE AND THE NOISE WAS SO MECHANICAL I NOW THINK THE DRIVE WHEEL WAS CHANGING AND AND IT HAD AN OUT OF SYNC CONNECTION WHICH RESULTED IN THE LOUD NOISE. THE VEHICLE WAS IN MOTION, ON A PAVED HIGHWAY, GOING UP A HILL THAT HAD A RIGHT HAND CURVE, I WAS STEERING THROUGH THE CURVE AT ABOUT 50 MPH. I DO NOT KNOW THE EXACT CAUSE OF THE LOUD NOISE BUT BELIEVE IT INVOLVED THE ALL WHEEL DRIVE FEATURE.5/9/2021 | Crash: No Fire: No | 8,000 |
| Apr 2021 | ENGINE | COOLANT SMELL COMING FROM ENGINE. | Crash: No Fire: No | 12,000 |
| Apr 2021 | ELECTRICAL SYSTEM,ENGINE | AFTER 2 DAYS PARKED IN GARAGE WITH LIGHTS OFF AND DOORS CLOSED THE CAR WOULDN'T START. AFTER JUMP STARING THE CAR IN THE SCREEN IN THE DASHBOARD A VIDEO WAS PLAYING STATING THAT AN ELECTRONIC BOARD IS AFFECTING THE ENGINE AND TRANSMISSION. THE CAR HAS JUST 15,500 MILES. IN MARCH 2020 THE SAME HAPPEN. DEALER SAID WAS FIXED. I TALKED TO TOYOTA (JEFFREY) COMPANY AND HE SAID THERE IS NO RECALL OR SOFTWARE UPGRADE. | Crash: No Fire: No | Unknown |
| Apr 2021 | SEAT BELTS | TL* THE CONTACT OWNS A 2020 TOYOTA CAMRY. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE SEAT BELT WOULD NOT LATCH SECURELY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. | Crash: No Fire: No | 1,000 |
| Apr 2021 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2020 TOYOTA CAMRY. THE CONTACT STATED THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TOWED TO TOYOTA OF NASHUA (10 MARMON DR, NASHUA, NH 03060, (603) 689-1500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT DRIVEN ENOUGH WHICH CAUSED THE BATTERY DRAINAGE. THE CONTACT WAS INFORMED TO USE A TRICKLE CHARGER BETWEEN USE OF THE VEHICLE TO KEEP THE BATTERY FULLY CHARGED ALWAYS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000. | Crash: No Fire: No Towed | 2,000 |
| Apr 2021 | ELECTRICAL SYSTEM | CAR BATTERY WON'T HOLD A CHARGE KEEPS GOING DEAD. DEALER CLAIM THEY CAN'T FIND NOTHING WRONG. CAR SIT PARKED, LIKE SOMETHING IS DRAWN POWER WHILE CAR IS OFF. | Crash: No Fire: No | 6,500 |
| Mar 2021 | ELECTRICAL SYSTEM,ENGINE | TWICE RECENTLY 2020 TOYOTA CAMRY WITH LESS THAN 8,000 MILES ON IT WOULD NOT START AFTER BEING PARKED IN A GARAGE. IN BOTH CASES, WE CHARGED THE BATTERY AND CAR STARTED RIGHT AWAY. NO DOORS WERE LEFT OPEN, NO LIGHTS ON, ETC. WHAT IS CAUSING THE BATTERY TO DRAIN AFTER A DAY OR TWO NOT BEING DRIVEN? MY OLDER TOYOTA WITH 150,000 IS MORE RELIABLE, SADLY. HAVE READ ABOUT A BATTERY DRAIN ISSUE WITH THIS CAR, BUT TOYOTA CUSTOMER SERVICE SAYS MY VIN NUMBER IS NOT PART OF THE RECALL. SEEMS LIKE I AM NOT THE ONLY ONE WITH THIS PROBLEM. TAKING TO DEALERSHIP THIS WEEK TO SEE IF PROBLEM CAN BE IDENTIFIED. | Crash: No Fire: No | Unknown |
| Mar 2021 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2020 TOYOTA CAMRY. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM THE FUEL CAP. THE CONTACT TOOK THE VEHICLE TO BRADLEY FORD OF LAKE HAVASU CITY (1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, AZ 86403, (928) 855-1191) HOWEVER, THE MECHANIC WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. | Crash: No Fire: No | 2,000 |
| Mar 2021 | FUEL/PROPULSION SYSTEM | CAR IS ACTING FUNNY WITH FUEL LEVELS. FUEL LEVELS ARE READING WRONG AND CAR IS EFFECTED BY FUEL PUMP.THERE IS A RECALL FOR ISSUE BUT CAN'T GET A SECOND NOTICE TO RESOLVE ISSUE | Crash: No Fire: No | Unknown |
| Mar 2021 | ELECTRICAL SYSTEM | PROBLEMS WITH THE DEAD BATTERY ' DRAINING. I BOUGHT THE CAR IN JULY 2020. IT HAS BEEN 2 TIMES I'VE HAD TO CALL ROADSIDE ASSISTANCE BECAUSE MY CAR WAS COMPLETELY DEAD. FIRST TIME, THEY SAID IT WAS BECAUSE THE CAR WAS PARKED AT THE DEALERSHIP WITH NO USE. SECOND TIME, THEY SAID IT WAS BECAUSE MY CAR HAS LOW MILES SINCE I'VE BOUGHT IT. I WANTED TO BUY A NEW CAR TO NOT GO THROUGH "ISSUES" AND I SHOULD NOT BE FORCED TO DRIVE MY CAR MORE THAN WHAT I NEED TO, NOR I SHOULD HAVE TO BUY A TRICKLE CHARGER THE TECH SERVICE GUY RECOMMENDED ME TO BUY AND FOLLOW HIS INSTRUCTIONS ON HAVING TO DRIVE AT LEAST 30 MINUTES TWICE A WEEK, WHEN I ALREADY DRIVE IT TO WORK EVERYDAY. NOW I AM AFFRAID TO DRIVE MY CAR, WORRIED THAT IT WON'T WORK AT ANY GIVEN MOMENT. WHAT SHOULD YOU EXPECT WHEN THEY TELL YOU "I CANNOT GARANTEE THIS WON'T HAPPEND AGAIN IN 6 OR 7 MONTHS"?. VERY DISAPPOINTED. I THEN, STARTED DOING RESAERCH ON MY OWN ONLINE AND FOUND OUT THAT THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM. | Crash: No Fire: No | 2,678 |
| Mar 2021 | ELECTRICAL SYSTEM | TL* THE CONTACT LEASED A 2020 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START SPORADICALLY AND REQUIRED A JUMP START. THE CONTACT TOOK THE VEHICLE TO BOCH TOYOTA (277 PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED AS A PARASITIC DRAIN IN THE BATTERY FROM THE COMPUTER DEMAND OVERLOAD. THE DEALER INFORMED THE CONTACT THAT THE REMEDY OPTIONS WERE TO DRIVE THE VEHICLE FOR HALF AN HOUR TWICE A WEEK, REPLACE THE BATTERY, OR SIGN A NEW 36 MONTH LEASE FOR A NEW VEHICLE. THE CONTACT STATED SHE COULD NOT SIGN A NEW 36 MONTH LEASE AND SHOULD NOT BE PENALIZED FOR THE MANUFACTURER DEFECT FAILURE OF THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,224. | Crash: No Fire: No | 1,224 |