Complaint volume
260 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Toyota Camry Complaints
260 consumer-submitted complaints on record for the 2020 Toyota Camry, grouped by component category.
260 Total complaints
14 Crash reports
2 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, air bags, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 77 complaints, with an average reported failure mileage of 23,103 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, air bags, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Toyota Camry?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Toyota Camry
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Toyota Camry complaints?
14 Crash
2 Fire
12 Injury
0 Fatality
20 Towed
12 Medical attention
What are the most common 2020 Toyota Camry complaint categories?
ELECTRICAL SYSTEM 38
AIR BAGS 36
ENGINE 21
UNKNOWN OR OTHER 20
POWER TRAIN 18
FUEL/PROPULSION SYSTEM 17
ELECTRICAL SYSTEM,ENGINE 6
ENGINE,FUEL/PROPULSION SYSTEM 5
SEAT BELTS 5
SERVICE BRAKES 5
260 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2023 | ENGINE | Coolant bypass valve My check engine light turns on when the AC is activated. I took it to my dealership on 5/22/2023 and was informed there’s a back order on the coolant bypass valve because it is a national issue. My car has been determined as unsafe to drive until the part can be replaced in 2-3 weeks. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Toyota Camry. The contact stated that all four doors on the vehicle failed to lock or unlock as needed. The contact stated that the failure initially started with the rear passenger’s side door after the door failed to unlock with the key fob. The contact attempted to unlock the door with the button on the driver side door, but the doors failed to open. The failure then occurred with all four doors, with an abnormal squeaking sound coming from the doors while attempting to unlock the doors. The dealer was notified of the failure and informed her that the vehicle was no longer under warranty. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Feb 2023 | ENGINE | Did not happen to this vehicle, but others the same year. I am a tech who has seen multiple failures of the crankshaft position plate which is mounted between the flywheel and crankshaft brake causing engine to shut down while driving due to crank position sensor not receiving signal. I am concerned because my wife drives one which is the vin I gave, that her car may cut off in traffic causing a accident. This part is defective with holes cut around it where the new replacement part is solid.This should be replaced at no cost to customers when vehicle warranty coverage has run out. Information below is for a vehicle that I worked on and have seen 3 others. One resulting in engine & transmission replacement due to excessive damage from plate coming apart. I work for Toyota & don't want my identity shared with them. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | Shortly after purchase, the air conditioner smells moldy. The filter has been replaced, yet the unpleasant mold smell is still there. The dealer ignores my complaints. I am allergic to mold, and it has triggered my asthma, and I am now using an inhaler while driving my passenger car, which can cause an accident. Please look into this problem which has been reported for years as I researched this apparent over site. I love the automobile otherwise. | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,SUSPENSION | Unknown. Not sure is the alignment, or steering wheel. The issue is been reported to The insurance, body shop, and Toyota. The car is not safe on the road. And I believe it shouldn’t on the road. The car also been I car accident on the highway before. The car is parked . I haven’t drove the car . Since I don’t feel safe driving the car. I | Crash: No Fire: No | Unknown |
| Jan 2023 | FUEL/PROPULSION SYSTEM | Car is just above 36 k and gave me engine light on not wanting to turn the engine on . I called a mechanic to stop by and maybe reset the computer …so much I know(the dash board was giving me a hybrid system failure) but the reader said its fuel pump control circuit low ,witch on the other hand is not allowing the car to start of and somehow related to the vehicle stability module and break system not mentioning a solenoid problem as well… | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | Several times when I was driving without cruise control down the hill from our home, the car's automatic brake turned on when I passed another car. The car incorrectly sensed that I was going to hit or be hit by the passing car and the automatic emergency brake turned on. Nothing happened except I was startled and puzzled. I was driving less than 30 mph on a residential street. | Crash: No Fire: No | Unknown |
| Jan 2023 | POWER TRAIN | The contact owns a 2020 Toyota Camry. The contact stated while driving at an undisclosed speed, the vehicle was vibrating. The vehicle was taken to a transmission specialist, who diagnosed that the torque converter needed to be replaced. The vehicle was then taken to the dealer, where the transmission mounts were replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 144,000. | Crash: No Fire: No | 144,000 |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | While driving the Camry at 45 mph among the flow of traffic on a state highway in Florida, out of the blue the vehicle's speedometer on the instrument cluster was replaced with a flashing red box and the brakes applied themselves fully with no command or input given whatsoever. The Camry immediately screeched to a stop in the middle of the road within a couple seconds, causing the vehicle behind me to slam into the Camry at full speed. There were no other vehicles or obstacles ahead of me at all, this fact was also observed by witnesses. The automation had triggered for no apparent reason, overriding my control of the Camry and stopping it in the middle of a major highway, causing the accident. Despite the intensity of the crash, the air bags of the vehicle failed to deploy in the impact, worsening the severity of my injuries. Both the Camry and the other motorist's car were rendered inoperable and totaled in the accident, they had to be towed from the scene. The police ruled the cause of the accident to be vehicular malfunction of the Camry. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Dec 2022 | FUEL/PROPULSION SYSTEM | My engine maintenance light go to dealer came on. Not for the oil change. I went to have my code ready and it said fuel pump. I usually get 340 to 350 on a full tank. Now I’m get like 305…302….and I smell gas. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | My sunroof exploded with outward shards for no apparent reason while driving so an impact from road debris seem unlikely. Dealer.inspected and says it's not a warranty issue and to file a comprehensive claim with my insurance. I have read that exploding sunroofs are a problem with some Toyotas. But Toyota refuses to address the problem. Thankfully as startling as the incident was it didn't make me have an accident but could see others may not be so lucky | Crash: No Fire: No | Unknown |
| Dec 2022 | AIR BAGS | The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her face. The emergency units transported the contact's sister to the hospital where she received medical assistance. A police report was filed. The contact was able to drive the vehicle to his residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired for air bags and seat belt failure. The contact stated that the event data recorder (EDR) indicated that the vehicle had only sustained one impact; however, the vehicle had sustained two impacts as it was rear-ended twice. The manufacturer was notified of the failure but did not provide any assistance or explanation for the erroneous report of the event data recorder (EDR). The failure mileage was approximately 17,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 17,000 |
| Dec 2022 | ELECTRICAL SYSTEM | Two instances of parking the 2020 Toyota Camry and electrical system going "dead" within 24-36 hours. Battery drained/unable to enter via FOB/unable to start vehicle. Car maintenance and inspection occurred in November 2, 2022. Testing of battery by Toyota Service Center confirmed battery was not issue and worked as normal. Battery less than two years old. Overall safety was not at risk, as car was parked in garage during both instances (March 2022/November 2022). Problem was not able to be reproduced. No warnings were given prior to either event by warning lamps/messages. | Crash: No Fire: No | Unknown |
| Nov 2022 | AIR BAGS | The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446 | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 8,446 |
| Oct 2022 | TIRES | The tire size is 215/55R17. Within a span of 10 months, THREE of my tires have needed to be replaced, with one of them almost causing me a very serious car accident. The issue appears to be with the sidewall failing. The first time this happened was in September of 2021. I brought the defective tire to a local Bridgestone retail center and my complaint/concerns were completely dismissed by the in-store employee and corporate. The employee contacted corporate on the phone and was told there were no recalls on my Specific tires. The employee insisted that because there was no current “recall,” my tire was not defective. He also stated that I should “trust him” because he’s “been in the business for 25+ years”. Even though there was NO nail or sharp object found, Bridgestone had insisted that I must have ran over something. Relying on their knowledge and response in this matter, I went ahead and purchased the same exact tire at BJs wholesale club. ( I even took the tire to Toyota for inspection and they couldn’t find anything lodged in the tire or evidence to indicate that I ran over any object. They were completely baffled.) Approximately 2 months ago, a second tire had a very similar issue occur out of nowhere. It happened when I was not even a five minute drive from my house. Yet again, the issue was with the sidewall. The tire was damaged beyond repair and I had to get the “donut” put on so that I could drive my car to a tire center to purchase a new tire. Then (not even two weeks later) a different tire went flat in the same exact manner. This incident happened within less than 10 minutes from my house. Nothing appeared to have pierced my tire. I even returned to the area where it went flat and found no evidence of possible road hazards or sharp objects. The rips were located in multiple areas of the tire. This time the damage was much worse and once again the tire was damaged beyond repair. I am fully convinced the tires are defective. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM | Battery runs down if vehicle is not driven every few days. I did not drive the car for three days and battery was totally dead when i tried to start car. Some unknown current draw runs the battery down. Depending where a person is this could be a safety matter. | Crash: No Fire: No | Unknown |
| Sep 2022 | STRUCTURE,UNKNOWN OR OTHER | Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE,FORWARD COLLISION AVOIDANCE | Acceleration felt weird when is performed from full stop or moderate speed to a “chase” speed (high revolutions), it doesn’t respond according to the action taken to the gas pedal. Also the crash sensor went off from time to time. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE,FUEL/PROPULSION SYSTEM | Fuel pump failure 1st. Car immediately stopped while driving on main road almost causing collision, engine light appeared only. Car had been inspected by local repair codes identify fuel pump malfunction. Fuel pump was replaced . Car was driven less than 5 minutes and overheated. Overheating light on dashboard , exclamation light and engine light appeared. reason is still yet unknown. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Car is regularly maintained, vehicle had to be what was a software or fuel supply issue. In hotter weather car stutters and engine will completely shut off while driving. It will begin to throw errors for second brake system malfunction, check engine, lane departure assist. Codes from obd2 read p12d5 and p107d. Seems like fuel stops is being cut off or extreme software issue. Regardless it has left my pregnant wife and 3 yr old son stranded in the middle of the road in 100 degree plus weather or then runs extremely rough. Have gone to a mechanic twice each time engine codes had shut off and there was nothing to be done at the moment. Issue still persists, it is still a danger and often it is difficult to have enough momentum to pull over somewhere safe. This issue may also cause further engine problems | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I have owned 5 Toyotas and a Lexus SUV and never had so many problems. This is a 2020 Camry Hybrid with only 20492 miles on it. It has had to be jump-started 3-4 times so far, but now it has a new issue: While on a road trip with my wife thru Utah, the car suddenly shuts down, bells ringing and messages appearing. Cruise control, Lane departure, and Headlight System Failure. This happened on a 2-lane highway with very minimal shoulder. I pulled over as far as I could, but still slightly in the lane. Turned off the ignition and after a minute or so, was able to restart the car. Noted that the sign on the road said "Next Services 129 Miles"! This was on July 11, 2022 at about 3 PM. Once car was restarted, we drove to our destination without further issues, however I would not use Cruise control for fear it would happen again. Got back to California the next day and took it to dealer to investigate the cause. Their conclusion: "Extreme heat caused the warning lights to come on, but history code indicates that the issue resolved itself. The vehicle is operating normally at this time but the system will be affected by high temperatures and direct sunlight"!!! The temperature on the road at the time was 95 degrees. Dealer contacted Toyota's technical assistance hot line to document concern Case #221930394. Per the service department, they called the field rep who said if everything was functioning at this time, then there was no action to be taken. First of all, I am 75 years old and do not expect this from a car with only 20492 miles on it, and especially not from a Toyota. I find the "solution" to be completely foolish - avoid high temperatures and direct sunlight!! Temperatures over 95 degrees and direct sunlight are common in many states. Can someone please get to the bottom of this? I am beginning to think that I bought a lemon. I am also reporting it to NHTSA, as it is a safety issue that must be dealt with. Thank you, | Crash: No Fire: No | Unknown |
| Jun 2022 | TIRES | On 6/22/22 around 6:30 pm, the front passenger tire blew out. The tire in question came with the vehicle upon purchasing new on 5/14/20. There is currently about 13,300 miles on the car. Luckily my oldest son was driving and was able to maneuver into a safe place and put on the donut spare. Car had to be driven by son today with donut spare on and will take pictures of subject tires when he gets back home. | Crash: No Fire: No | Unknown |
| Mar 2022 | SEAT BELTS | Driver seat belts doesn’t buckle properly | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | It's a dangerous thing. The first time it happened to me was on Jun 15, 2021, only the light came on and when I turned off the car the light went off after a month it came on again and turned off by itself, and now it turned on and it doesn't turn off for nothing. and it only says the PRE-COLLISION SYSTEM & CRUISE CONTROL MALFUNCTION alert. I was doing a little research online and I realized that many people have this problem regardless of the vehicle miles and this is dangerous since this happens on local streets or highways regardless of the speed of the vehicle. please investigate. Thank you. | Crash: No Fire: No | Unknown |
| Jan 2022 | ENGINE | Smells like engine coolant when exiting vehicle | Crash: No Fire: No | Unknown |