Complaint volume
270 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Tesla Model Y Complaints
270 consumer-submitted complaints on record for the 2020 Tesla Model Y, grouped by component category.
270 Total complaints
47 Crash reports
0 Fire reports
17 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 47 crash reports, 0 fire reports, 17 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 50 complaints, with an average reported failure mileage of 16,193 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Tesla Model Y complaints?
47 Crash
0 Fire
17 Injury
0 Fatality
25 Towed
13 Medical attention
What are the most common 2020 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 44
UNKNOWN OR OTHER 17
SUSPENSION 15
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 11
ELECTRICAL SYSTEM 9
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 9
SERVICE BRAKES 7
VEHICLE SPEED CONTROL 7
STEERING 6
270 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2021 | VEHICLE SPEED CONTROL | The car accelerates on its own, twice in last two weeks. First time was at a intersection, I applied accelerator pedal after the light turned green, with normal pressure. The car sped up unexpectedly and I had to immediately apply brake to slow it down. The second time I put it in reversal and as soon as I applied accelerator it jerked and sped up unexpectedly. Luckily both time the acceleration occurred when car were in slow speed and applying brake stopped acceleration. it also occurred twice before these recent two incidents since we bought the car 10 month ago but they happened far apart in time and we were not sure of its occurance. But the frequency with which the unexpected acceleration happens has become alarming and we become more sure of the certainty. I start to worry about what would happen if this occurs when the car is moving at high speed and whether applying brakes can be effective to correct the acceleration. | Crash: No Fire: No | Unknown |
| Jul 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The system crashed and It said car was forward mode when the gear stock was stuck in reverse and I went ahead and banged behind car when removing car from parking instead of going forward . | Crash: Yes Fire: No | Unknown |
| Jul 2021 | VEHICLE SPEED CONTROL | My wife and I drove into a parking lot in a strip mall located at 1301 IL Route 59 to park the car. I was driving very slow at 5 miles an hour. As I pulled into a parking spot facing IL Route 59 which is a three lane highway, the vehicle malfunctioned causing it to uncontrollably accelerate. I was not able to control the car as it jumped the curb of the parking lot and went through the grass on the side of the roadway towards IL Route 59. To avoid driving onto IL Route 59 I was able to steer the car right and struck an AT&T telephone box which brought the car to a halt. Police arrived on the scene to check the status of the accident. A police complaint has been filed. Police did not issue a citation to me as this was not my fault and there was clearly a defect in the car that caused this accident. Luckily my wife and I were not injured and the car was towed to a body shop for repair. I called Tesla customer support and they said that they would review the car diagnostics to determine the problem. There were no warnings, symptoms or messages to indicate this behavior by the car. It just accelerated in its own. Please see attached documents for more information. | Crash: Yes Fire: No Towed | Unknown |
| Jun 2021 | UNKNOWN OR OTHER,BACK OVER PREVENTION | In the process of filing a claim court against Tesla for garage door closing on my vehicle (because of Homelink). Multiple damages and no help from Tesla at all. Homelink was installed on my Tesla Y in February and the door closed twice on my vehicle while I was parking the car. Email me ASAP: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: Yes Fire: No | Unknown |
| Jun 2021 | EXTERIOR LIGHTING | tail lights on both sides constantly fill with condensation blocking the visibility to drivers behind me. I have reported the problem to Tesla but they keep saying it's within specs. the manufacture is only looking at pictures to make the judgment and not actually allowing me to come in to correct the problem. I have two model Y's and they are having the same problem. | Crash: No Fire: No | Unknown |
| Jun 2021 | SEAT BELTS | 2 weeks back one of the rear passenger seat belts stopped latching to the seat buckle. I filed a service request with Tesla and scheduled a service appointment. They have rescheduled the appointment twice already and they haven't addressed the issue as the necessary parts are not yet available. I don't understand how to safely use the car with children if the seat belts are not working. | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | The trunk hatch door does not stop moving (opening or closing) when it comes into contact with an object. Incident #1: I closed the trunk not realizing that my husband was under the hatch door. The hatch door came down on his head and did not stop closing until he forced it to stop with his arm. Incident #2: I pulled the car into my garage but did not realize that I had not pulled the car far enough into the garage. I opened the trunk from the drivers seat. The hatch door hit the closed garage door and kept trying to open (scratching the hatch door on the garage door in the process) until I was able to pull the hatch door down hard enough for it to stop moving. This is a safety hazard. A child/person could get caught and injured in between the hatch door and the trunk and/or the hatch door and another object. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2021 | FORWARD COLLISION AVOIDANCE | My vehicle fail to stop when another vehicle was in the middle of the road. My 2020 TESLA MODEL Y did not stop and did not alert me in a upcoming collision incident. My vehicle fail to make a full stop with and without using autopilot. | Crash: No Fire: No | Unknown |
| May 2021 | WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES | On 5/24/21, I was driving in the rain on a busy 6 lane highway.I was driving under speed limit. The car hydroplaned across 3 lanes, past the divider and spun 180 degrees and I was able to bring it to a halt with fierce braking just before it crossed onto the other side. Some damage to car. I was unhurt. Sheriff came to assist me to safety. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving East on May 7, 2021, on I-94 toward New Buffalo, MI, on a clear day; no rain. A semi-truck was going 60 mph in the center lane of three lanes. I moved to the left lane to pass as I was going about 70 mph, the posted speed limit. There were no cars ahead of me in my lane for as far as I could see. Another car pulled up behind me very close—way too close—tailgating me. I was passing the truck and was parallel to the truck when suddenly the Tesla automatically slammed on my brakes!!! The idiot who was tailgating me fortunately reacted quickly and also slammed on his brakes and simultaneously swerved hard left onto the shoulder—thereby averting what could have been a fatal accident!! My car could have been pushed into the wheels of the truck on my right and we could have been killed!! I was badly shaken but, fortunately, we were not injured and there was no crash. When we arrived at our destination I phoned the salesman at the Chicago Tesla sales office and described the incident. I asked him if I could disable the automatic braking feature and he talked me through the procedure. The Tesla has a rear-facing video camera. I believe Tesla should program that camera to see a tailgating car and make certain that no automatic braking be engaged if a car is following too close!! I believe Tesla should investigate why this happened and should reprogram the software yo prevent it from happening again. I sent the Tesla Company two electronic messages through the Tesla Phone App as the Tesla salesman suggested, but I have not received any response more than one week later. This is irresponsible!! We could have been killed yet Tesla has ignored my two messages! If Tesla does not fix this problem, it is certain that people will die in a parallel situation. We were just very lucky. | Crash: No Fire: No | Unknown |
| May 2021 | VEHICLE SPEED CONTROL | ON THREE OCCASIONS AFTER TAKING MY FOOT OFF THE ACCELERATOR, MY CAR STARTING ACCELERATING ON ITS OWN. I COULD FEEL THE ACCELERATION AND WAS ABLE TO STOP IT BY PUTTING MY FOOT ON THE BRAKE. I DID NOT TOUCH THE LEVER TO SET THE SPEED, THE PEDAL DID NOT GET STUCK ON THE CARPET AND I DID NOT CONFUSE MY ACCELERATOR FOR THE BRAKE. THIS SEEMS TO BE A VERY DANGEROUS SITUATION, ESPECIALLY IN HEAVY TRAFFIC OR IF I DID NOT IMMEDIATELY REACT TO PUT MY FOOT ON THE BRAKE. EACH TIME THIS HAPPENED WHILE THE CAR WAS IN MOTION AND AFTER I HAD TAKEN MY FOOT OFF THE ACCELERATOR TO ALLOW THE CAR TO SLOW DOWN. INSTEAD IT SPED UP. SINCE THIS HAPPENED ON THREE OCCASIONS, THE DATES AND MILEAGE AT THE TIME ARE NOT EXACTLY AS INDICATED BELOW. | Crash: No Fire: No | 2,250 |
| May 2021 | SUSPENSION | HERE IS ANOTHER MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39862499?TENANT=US&ROWNUMBER=65 THE BACK WHEEL HAS FALLEN OFF. ALL THE MONKEY METAL SUSPENSION GIBLETS ARE STRETCHED AND SNAPPED. ONE WHOMPY WHEEL CAN REALLY SPOIL YOUR DAY. WOULD IT BE TOO MUCH TROUBLE FOR YOU TO ISSUE A COMPULSORY RECALL? THANKS KEEF | Crash: No Fire: No | 15,000 |
| Apr 2021 | STRUCTURE | REAR PASSENGER DOORS DO NOT HAVE AN EASILY ACCESSIBLE/MARKED INTERIOR EMERGENCY MANUAL LATCH RELEASE. IN THE EVENT THAT POWER IS LOST TO THE VEHICLE, ONE MUST REMOVE A MAT IN THE DOOR POCKET, PRY OPEN A COVER, AND PULL AN UNLABELED CABLE TO RELEASE THE DOOR LATCH. THIS IS ALSO THE CASE IN AT LEAST THE TESLA MODEL 3, DON'T KNOW ABOUT X AND S. THE FRONT DOORS HAVE A SEPARATE HANDLE ABOVE THE WINDOW CONTROL ON THE ARMREST FOR MANUAL EMERGENCY RELEASE, BUT THIS IS NOT PRESENT ON THE REAR DOORS. THE HIDDEN RELEASE IS NOT SOMETHING THAT A REAR SEAT PASSENGER, ESPECIALLY A CHILD, WOULD BE REASONABLY EXPECTED TO BE CAPABLE OF OPERATING IN THE EVENT OF AN EMERGENCY, AND COULD LEAD TO ENTRAPMENT IF THE FRONT DOORS ARE NOT OPENABLE DUE TO ACCIDENT DAMAGE. | Crash: No Fire: No | 5,500 |
| Apr 2021 | AIR BAGS,SEAT BELTS | A FEW WEEKS AFTER I BOUGHT MY CAR IN EARLY JUNE 2020 I GOT AN ERROR ON MY SCREEN THAT SAID THE PASSENGER SAFETY RESTRAINT SYSTEM HAD FAILED. IT TOOK TESLA SEVERAL WEEKS TO SEND A MOBILE TECHNICIAN TO MY HOUSE TO LOOK AT THE ERROR, THEY KEPT RESCHEDULING THE APPOINTMENT. BY THE TIME THEY SHOWED UP THE ERROR HAD GONE AWAY ON ITS OWN. I FELT VERY UNSAFE HAVING ANY PASSENGER IN MY CAR DURING THE FIRST FEW WEEKS OF HAVING MY CAR. WHEN THE MOBILE TECH FINALLY LOOKED AT IT ON JULY 1ST 2020, HE ADVISED ME TO TAKE IT IN TO THE SERVICE CENTER BECAUSE HE DIDN'T HAVE THE PARTS OR TOOLS REQUIRED TO DIAGNOSE IT FURTHER. I SENT TESLA SEVERAL TEXT MESSAGES TO 408 560 5674 ASKING TO HAVE MY SEATBELT MODULE REPLACED ASAP, INDICATING THE ERROR AS A PASSENGER SEATBELT RESTRAINT SYSTEM FAILURE. I ALSO SENT THE SANTA CLARA SERVICE CENTER AN EMAIL JULY 2ND THE DAY AFTER THE MOBILE TECH VISITED. THE EARLIEST APPOINTMENT THEY'D LET ME SCHEDULE WAS A ALMOST A MONTH OUT, ON JULY 29TH. - MY PASSENGER RESTRAINT SYSTEM FAILED ON MY NEW MODEL Y. I HAD A MOBILE TECH COME LOOK AT IT AND HE TOLD ME I NEED TO TAKE IT TO THE DEALER. I MADE AN APPOINTMENT AND THE EARLIEST I CAN GET YOU TO FIX IT IS JULY 29TH? THIS IS UNACCEPTABLE FOR A SAFETY ISSUE. PLEASE FIND SOME TIME TO GET ME IN SOONER OR I WILL HAVE TO GET THE NTSB INVOLVED. - WHEN SANTA CLARA FINALLY LOOKED AT IT IN 2020, THEY TOLD ME THE MOBILE TECHNICIAN LEFT NO NOTES ABOUT THE ISSUE AND THAT TOO MUCH TIME HAD PASSED TO DIAGNOSE THE ISSUE BECAUSE THE LOGS WERE DELETED. I WAS PRETTY UPSET BUT THEY CONVINCED ME TO TAKE IT HOME AND WAIT FOR THE ISSUE TO REPRODUCE ITSELF AGAIN. FINALLY THIS PAST WEEK IT HAPPENED AGAIN ON MARCH 28TH I WAS DRIVING DOWN TO SANTA BARBARA FROM SAN JOSE AND THIS TIME SAFETY RESTRAINT FAILURE POPPED UP IN THE MIDDLE OF MY DRIVE. THEY SAID THEY FIXED IT BUT THIS CAR IS DANGEROUS AND I DON'T FEEL SAFE IN IT. | Crash: No Fire: No | Unknown |
| Mar 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WHILE TRAVELING ON NORTHBOUND US-101, THE INFOTAINMENT/DASHBOARD SCREEN FROZE. THE CLIMATE CONTROL SUDDENLY WENT FULL BLAST ON THE COLDEST SETTING, SPEEDOMETER STOPPED UPDATING, AND ALL INFOTAINMENT/DASHBOARD CONTROLS WERE UNRESPONSIVE. THE TURN SIGNALS APPEARED TO WORK, BUT STOPPED MAKING ITS CLICKING SOUND. I COULD ONLY TELL IT WORKED BY SEEING THE LIGHT REFLECTION FROM ROAD SIGNS. I WAS RESET THE SYSTEM BY PRESSING BOTH STEERING WHEEL BUTTONS FOR 10 SECONDS OR MORE AND THEN INFOTAINMENT SCREEN TURNED OFF. IT DID NOT RESTART UNTIL A COUPLE OF MILES LATER WHEN I EXITED THE HIGHWAY. THE CAR CONTINUED TO ACCELERATE AND BRAKE NORMALLY THE WHOLE TIME. | Crash: No Fire: No | 7,800 |
| Mar 2021 | EXTERIOR LIGHTING | BREAK LIGHT BUILDS UP CONDENSATION AND OBSCURES THE LIGHTS FROM BEING SEEN. I REACHED OUT TO TESLA TO HAVE THE PART REPLACED UNDER WARRANTY. THEY CLAIM THAT CONDENSATION TO THAT LEVEL IS NORMAL. I THINK IT'S A SAFETY RISK. | Crash: No Fire: No | 5,900 |
| Mar 2021 | STEERING,SUSPENSION | HERE IS A BADLY SMASHED MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39229111?TENANT=US&ROWNUMBER=21 IT IS CERTAIN THAT OCCUPANTS WOULD HAVE BEEN KILLED OR INJURED. BEARING IN MIND THE NUMEROUS MODEL Y CARS THAT HAVE BEEN REPORTED TO HAVE SUSPENSIONS SNAP OFF FOR NO GOOD REASON THERE IS A HIGH PROBABILITY THAT THIS CRASH WAS CAUSED BY A SUSPENSION FAILURE. THE BROKEN BALL JOINTS, PROTRUDING DRIVE SHAFT AND DETACHED WHEEL POINT TOWARDS THIS CRASH BEING CAUSED BY A WHOMPY WHEEL. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS CRASH AND OBTAIN DATA FROM THE BLACK BOX. THANK YOU. KEEF | Crash: Yes Fire: No Towed Medical attention | 1,000 |
| Feb 2021 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | AUTOMATIC VEHICLE HOLD DISABLED. REGENERATIVE BRAKING DISABLED. TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED.STEERING ASSIST REDUCED. I WAS TURNED 360 DEGREES WHEN TRYING TO TURN LEFT. CAR WAS SLIDING DURING DRIVE. | Crash: No Fire: No | Unknown |
| Feb 2021 | SUSPENSION,WHEELS | HERE IS A 2020 MODEL Y TERDSLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38946687?ROWNUMBER=12 THE BACK WHEEL HAS GONE WALKABOUT. THE HUB CARRIER HAS CRACKED OFF FROM THE BRAKE ROTOR. THIS IS A MANUFACTURING SUPPLY CHAIN FAILURE. THIS COULD EASILY HAVE CAUSED A FATAL CRASH. PLEASE INVESTIGATE THIS ALARMING INCIDENT. IT IS UNLIKELY THAT THIS IS THE ONLY SUCH CASE. IN FACT IDENTICAL FAILURES ON TESLA CARS OF VARIOUS MODELS HAVE ALREADY BEEN REPORTED TO NHTSA. THANK YOU (FOR NOTHING) KEEF | Crash: Yes Fire: No Towed | 1,000 |
| Jan 2021 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | THE OTHER DAY I WAS STOPPED AT A RED LIGHT, AWAITING GREEN IN A LEFT TURN ONLY LANE. IT WAS A LONG LIGHT AND I MAY HAVE BEEN DISTRACTED BY A CONVERSATION WITH MY PASSENGER. I AM 99% CERTAIN THAT I DID NOT HAVE MY FOOT ON THE BRAKE PEDAL BECAUSE I RARELY USE IT NOW-A-DAYS WITH REGENERATIVE BRAKING AND TACC. THE GREEN LIGHT CHIMED AND I INSTINCTIVELY PUSHED UPWARD ON THE RIGHT STALK, DOUBLE CHECKING (IN MY MIND) THAT I HAD DISABLED TACC AND AUTOPILOT, KNOWING THAT I WAS ABOUT TO TURN LEFT. UNFORTUNATELY THIS 'CONDITIONED' BEHAVIOR OF MINE INADVERTENTLY PUT THE CAR IN REVERSE!! I PRESSED THE ACCELERATOR AND NEARLY BACKED INTO THE CAR BEHIND ME. IT COMPLETELY CAUGHT ME OFF GUARD SINCE MY EXPECTATION WAS THAT THE CAR WOULD MOVE FORWARD. OBVIOUSLY I WAS WRONG. THE DRIVER BEHIND ME WAS DISTURBED, HOWEVER I DID AVOID MAKING CONTACT BY HITTING THE BRAKE PEDAL. WHILE I CERTAINLY REALIZE THAT I AM FULLY RESPONSIBLE FOR THE CONFUSION, I DO BELIEVE THAT TESLA SAFETY ENGINEERS MIGHT WANT TO EXPLORE THIS SCENARIO AND SEEK OUT A PREVENTIVE SAFE-GUARD. PERHAPS SOFTWARE CAN PREVENT CAR FROM SWITCHING TO REVERSE UNLESS THE BRAKE PEDAL IS DEPRESSED. OR MAYBE A MUCH LARGER "R" INDICATOR THAT BLINKS AND BEEPS. I'M SURE IT IS AN EASY FIX. | Crash: No Fire: No | 5,200 |
| Dec 2020 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | AUTOPILOT/CRUISE CONTROL DISENGAGE FUNCTION SHOULD NOT BE ON ACTIVATED BY SELECTING UP/REVERSE ON THE GEAR SELECTOR. CAR INADVERTENTLY WENT INTO R REVERSE WHEN DISENGAGE WAS COMMANDED. NARRATIVE: CAR WAS ON INTERSTATE AT HIGHWAY SPEED WITH NAVIGATE ON AUTOPILOT AND ADAPTIVE CRUISE CONTROL ON. AN ACCIDENT OCCURRED ON THE EXPRESSWAY AND THE STATE POLICE BEGAN TO SHUT DOWN THE ROAD. THE CAR SUCCESSFULLY AND SAFELY AUTOMATICALLY STOPPED BEHIND TRAFFIC IN FRONT. POLICE BEGAN DIRECTING STOPPED TRAFFIC TO MOVE OFF ROADWAY. I SELECTED "UP" OR DISENGAGE ON THE GEAR SELECTOR AND THE CAR INSTEAD WENT INTO REVERSE. I STEPPED ON ACCELERATOR AND CAR MOVED BACKWARDS WITHOUT WARNING. DISENGAGE AUTOPILOT/ADAS NEEDS TO BE A SEPARATE FUNCTION AND DIFFERENT CONTROL MOTION FROM SELECTING R REVERSE LIKE ON MODEL 3. VERY DANGEROUS. | Crash: No Fire: No | 3,000 |
| Dec 2020 | STRUCTURE,VEHICLE SPEED CONTROL,WHEELS | I WAS IN A PARKING GARAGE NEXT TO MY WORK AND WAS PARKING BETWEEN TWO CARS, I WAS COMING TO A COMPLETE STOP WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PILLAR ON THE LEFT SIDE. IT WAS ONLY A FEW SECONDS AND I APPLIED THE BRAKES AND PUT THE CAR ON PARK. THIS IS A BRAND NEW CAR WITH LESS THAN 500 MILES ON IT. I FELT THAT THE CAR SUDDENLY ACCELERATED WHEN I WAS COMPLETELY STOPPING. LATER, I FOUND OUT THAT THIS HAS BEEN REPORTED WITH OTHER TESLA VEHICLES IN A PARKING GARAGE SIMILAR TO MY SITUATION. TESLA STILL HAS NOT PROVIDED THE REPORT TO ME SAYING IT IS PROPRIETARY INFORMATION, BUT TAKE NO RESPONSIBILITY. DAMAGES HAS COST ME ALMOST $10,000. I HAVE BEEN DRIVING FOR MORE THAN 30 YEARS AND I HAVE A PERFECT DRIVING RECORD. | Crash: Yes Fire: No Towed | 480 |
| Dec 2020 | UNKNOWN OR OTHER,LANE DEPARTURE | I REALIZED THAT MODEL Y 2020 DOESN'T NOT HAVE PEDESTRIAN WARNINGS SPEAKERS EVEN THOUGH MY CAR BUILT IS FROM 2020 (BETWEEN JUNE-AUGUST). I TOOK THIS DELIVERY OF MODEL Y IN EARLY FIRST WEEK OF SEPTEMBER. I AM WONDERING NHTSA MANDATE THIS LAW IN SEPTEMBER OF 2019. SINCE MY CAR DO NOT HAVE EVEN PRODUCED IN 2020. I AM REALLY CONCERNED ABOUT PEDESTRIAN POPPING OUT FROM NO WHERE. THERE WERE SOME TIMES I ALMOST NEAR MISS PEDESTRIANS. THIS MANDATORY FEATURE COULD HAVE HELPED. | Crash: No Fire: No | 2 |
| Dec 2020 | SUSPENSION | THIS IS A COMPLAINT ABOUT SYSTEMIC FAILURES IN TESLA SUSPENSION COMPONENTS THAT AFFECT ALL YEARS AND MODELS OF TESLAS ON THE ROADS. PLEASE NOTE THAT I HAVE USED THE VIN OF A RANDOM TESLA MODEL Y SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS A LINK TO A VIDEO IN WHICH AN OWNER SHOWS HIS CAR BROKEN DOWN ON THE SIDE OF THE ROAD BECAUSE THE FRONT CONTROL ARM HAS SIMPLY FALLEN OFF THE CAR. HTTPS://WWW.TIKTOK.COM/[XXX]/VIDEO/6904844653024054533 THIS FAILURE COULD EASILY HAVE CAUSED A FATAL CRASH AND IT IS MOST LIKELY THAT THE FAILED CONTROL ARM WOULD NOT HAVE BEEN IDENTIFIED AS THE CAUSE OF THE CRASH. DO YOU REALLY THINK THAT THIS KIND OF THING IS ACCEPTABLE? ARE YOU JUST GOING TO LET LORD ELON CONTINUE TO GET AWAY WITH MURDER?? AM I REALLY THE UNHINGED ONE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 1,000 |
| Dec 2020 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/20) WHILE DRIVING ON CITY STREETS AND WITH HUMID AND COOL WEATHER (HERE IN IOWA) I'VE HAD A REPORT ON MY DISPLAY INDICATING THAT THE B PILLAR CAMERA IS OBSCURED. THIS, OF COURSE, WOULD DISABLE AUTO DRIVE (INCLUDING AUTO LANE CHANGE) BUT I'M ALSO CONCERNED THAT THIS BLIND SPOT MAY MEAN THAT LANE CHANGE PROTECTION DURING TRAFFIC AWARE CRUISE CONTROL (I.E. *NOT* AUTO DRIVE) WILL NOT WORK, OR NOT BE VERY EFFECTIVE, EITHER. THE ONLY FORMAL REFERENCE I CAN LOCATE FOR THIS PROBLEM IS SERVICE BULLETIN SB-20-12-002 BUT THE REMEDY PROPOSED THERE HAS APPARENTLY BEEN IMPLEMENTED ON ALL PRODUCTION VEHICLES STARTING ON MARCH 31, 2019. WELL, THAT SOLUTION FOR THIS DESIGN DEFECT CLEARLY DOES NOT WORK. ON NOVEMBER 26, 2020 (THE DATE OF THE FIRST OCCURRENCE OF THIS ISSUE ON MY MODEL Y), I REQUESTED A SERVICE APPOINTMENT. THIS WAS BASED ON THE SERIOUSNESS OF THE PROBLEM GIVEN THE DISPLAY WARNING I RECEIVED WHICH REQUESTED THAT I STOP THE VEHICLE AND CLEAR THE OBSCURATION IMMEDIATELY. UPON STOPPING, A GLANCE AT THE B PILLAR CAMERA LOCATION SHOWED THAT THE ISSUE WAS ONE OF CONDENSATION ON THE INSIDE OF THE PROTECTIVE GLASS OVER THE CAMERA (SEE ATTACHED). FROM ONLINE FORUMS, IT'S CLEAR THAT I'M FAR FROM ALONE IN HAVING THIS ISSUE. MY SERVICE APPOINTMENT DATE WAS ORIGINALLY SET FOR DECEMBER 17, 2020 BUT HAS BEEN CANCELED AS OF TODAY. THE SERVICE CENTER HANDLING MY REQUESTS IS SAYING THAT THIS IS "NORMAL" OPERATION OF THE VEHICLE AND, WHILE THE CAMERA MAY BE OPERATING AS DESIGNED, I DISAGREE THAT IT SHOULD BE WORKING THIS WAY SINCE IT REMOVES BLIND SPOT AWARENESS FROM THE VEHICLE'S SOFTWARE SYSTEM AND THE OCCURRENCE IS RANDOM. | Crash: No Fire: No | 4,000 |