Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2021 | LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the tailgate would intermittently open without warning. The contact called the manufacturer and was informed that there were no recalls on vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 7,000. | Crash: No Fire: No | 7,000 |
| Sep 2021 | STEERING | Bought new Ram 1500 BigHorn in March 2020. In August 2021, I noticed on long left curves, my steering would stick at the 10-11 o'clock position and remains in that position coming out of the curve when I tug the steering wheel to the right. Since it was out of warranty for an alignment, I brought it to a Firestone 2 weeks ago for the alignment. I noticed the issue again and brought it back to Firestone where they did another alignment. They suggested its a rack and pinion issue. Today, September 13th, I called the only 2 RAM dealers in town and explained my situation and they said it could be weeks for them to get parts. This is my only vehicle and I am driving it from Arizona to North Carolina to relocate for a new job. I wanted this documented in case something happens on my 2200 mile trip that is caused by the steering. Thanks. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM | This is a very serious and dangerous defect that Chrysler and its dealerships cant find or fox the issue. I leased a 2020 Ram 1500 Laramie 5.7 On july 23 2020 i was very happy with the truck for few months and all of a sudden inwas driving and the vehicle completely stalled just like somone has unplugged every power source and i was able to safely stop and the truck wont start again then after 15 minutes I started to see lights on rhe dash again and the vehicle was able to start. I then called my dealership scheduled a service appointment and on jan 25 2020 they confirmed there was an issue with radio hub frequency and it was fixed i was happy again drove for few months then started to happen again this time i almost crashed did the same thing scheduled an appointment took it there this time they said we cant see the problem theres no codes stored and we cant see whats the issue called Chrysler customer service they were not able to do anything for me had to take the truck and drive it and now it happened again and i was googling the issue seems like it's happening to a lot of customers this is very very dangerous and needs to be looked at thank you | Crash: No Fire: No | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | Rear windshield surround cracked. Water is entering vehicle. Concerned about excessive moisture in and around airbags. | Crash: No Fire: No | Unknown |
| Aug 2021 | SUSPENSION | The contact owns a 2020 Ram 1500. The contact stated that as he hitched a travel trailer to the rear of the vehicle, the rear springs collapsed, and the vehicle was no longer level due to the lack of support from the lift springs. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated he received a recall notification from the manufacturer informing him that the vehicle was not assembled with the proper lift springs and the dealer would replace all four coil springs with the 1-inch lift spring for the suspension of the vehicle. The vehicle was taken to the dealer for the recall repair and the dealer replaced the lift springs with the same standard coil spring instead of the 1-inch lift spring as instructed by the manufacturer. The dealer was made aware of the issue and informed the contact that they could not assist because they were not allowed to change the sales codes on the vehicle. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 10,500. | Crash: No Fire: No | 10,500 |
| Jul 2021 | BACK OVER PREVENTION | The contact owns a 2020 Ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200. | Crash: No Fire: No | 8,200 |
| Jul 2021 | STEERING | Steering wheel locked up while car was moving. Was able to replicate. Seems intermittent though. Towed to the dealership, wasn't locking then. Service Representative confirmed they have seen this before and seemed to know exactly what to do. Scary - life safety issue! | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | Vehicle engine shuts off unexpectedly while in operation. Can happen in any condition: idling, accelerating, cruising or coasting. If at a slow speed (less than 5mph) vehicle activates emergency breaking then shifts itself into park. Can happen WITH or WITHOUT “Auto Start/Stop” being activated (fuel saver). When emergency breaking enacted, I’ve almost been rear-ended by trailing car. This issue has been reported on driver forums. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof. | Crash: No Fire: No | Unknown |
| Jul 2021 | VEHICLE SPEED CONTROL | I bought my 2020 Ram on 6/7/2021, driving it home that night the throttle body control sensor and the steering stabilizer sensor failed and came across my dashboard along with a check engine light, the truck started quickly acceleratingon its own, I had zero response from the gas pedal I could only use the brake. The next day it went back to the dealership to be fixed. They replaced the sensor in the gas pedal. I had to wait a few days to get it fixed. On 6/23 this problem happened again, the truck started rapidly accelerating on its own. The dealership towed it from my house to an authorized Ram dealer. I had to wait 2 weeks to get it back. I got it on 7/7. The dealership said that they did computer work to the truck but found no other issues, the sensor in the gas pedal was fine. Driving home from work last night 7/9 the dashboard lit up again and the truck started accelerating on its own for the 3rd time. I am now afraid to drive it. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | The tailgate gets stuck closed leaving me unable to open it until I take it to the dealership and they pry it open with a tool from the shop. The tailgate also randomly pops open while driving and carrying items in the bed of the truck. Luckily nothing has fallen out since I also strap it in. | Crash: No Fire: No | Unknown |
| Jun 2021 | SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | CHECK ENGINE ON THEN OFF, LIGHTS ALL DASH WARNING LIGHTS ON | Crash: No Fire: No | Unknown |
| Jun 2021 | VISIBILITY/WIPER | Worping of the drivers mirror. A bit waving. No recall found. | Crash: No Fire: No | Unknown |
| May 2021 | POWER TRAIN | I HAVE BEEN NOTICING MY TRANSMISSION HAS BEEN SLIPPING FROM TIME TO TIME STARTING AROUND 35 TO 40 MPH. IT ONLY HAS 22000 MILES ON IT, AS WELL AS BOGGING DOWN THE ENGINE WHEN I LET OFF THE GAS WHEN IT DOSE HAPPEN. | Crash: No Fire: No | 22,000 |
| Apr 2021 | SUSPENSION | TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE IN EITHER DIRECTION, THE SPINDLE WOULD HIT THE LOWER CONTROL ARMS ON THE DRIVER'S AND PASSENGER'S SIDE. THE CONTACT STATED THAT BOTH CONTROL ARMS WERE DAMAGED FROM REPEATEDLY COMING INTO CONTACT WITH EACH OTHER. ADDITIONALLY, THE VEHICLE WOULD JERK WITHOUT WARNING WHILE DOWNSHIFTING. THE CONTACT HAD TAKEN THE VEHICLE TO GILL CHRYSLER DODGE JEEP RAM (1100 S. MADERA AVE, MADERA, CA 93637) HOWEVER, THE MECHANIC FOUND NO FAULT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THE ISSUE WAS NORMAL DRIVING OPERATION. THE CONTACT THEN TOOK THE VEHICLE TO RAZZARI CHRYSLER DODGE JEEP RAM (1605 AUTO CENTER DR, MERCED, CA 95340) WHERE HE WAS GIVEN THE SAME INFORMATION AS THE OTHER DEALER ABOUT THE CONTROL ARMS. THE CONTACT STATED THAT A SOFTWARE UPDATE WAS PERFORMED ON THE VEHICLE FOR THE TRANSMISSION HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. | Crash: No Fire: No | 36,000 |
| Apr 2021 | ELECTRICAL SYSTEM | ENGINE STALLS AND THE EMERGENCY BREAK ENGAGES WHILE AT A STOP. THE TRUCK (A 2020 RAM 1500 LIMITED, 5.7 HEMI E-TORQUE) HAS ABOUT 700 MILES ON IT AND THIS HAS HAPPENED ABOUT 8 TIMES. THE FIRST 3, 4 TIMES THE DASH MESSAGE SAID SOMETHING ABOUT THE HOOD BEING OPENED (IT WASN'T). THE LAST COUPLE OF TIMES THE DASH MESSAGE SAYS SOMETHING LIKE ...SERVICE NOT AVAILABLE. I HAVEN'T BEEN ABLE TO TAKE A PHOTO BECAUSE THE MESSAGES DISAPPEAR RATHER QUICKLY AND I HAVE TO WORRY ABOUT RE-STARTING THE VEHICLE ASAP BECAUSE I'M STUCK IN TRAFFIC WITH CARS BEHIND ME. THE TRUCK RE-STARTS AS NORMAL AND I'M ON MY WAY. THERE SEEMS TO BE NO RHYME OR REASON WHEN THIS HAPPENS, I COULD GO SEVERAL DAYS AND NOTHING HAPPENS, ALL SEEMS NORMAL, YOU JUST DON'T KNOW WHEN THIS BRAND NEW VEHICLE WILL STALL ON YOU. YESTERDAY IT ACTUALLY HAPPENED TO ME ON THE FREEWAY WHEN COMING TO A STOP. ON THE FREEWAY!, HUGE SAFETY ISSUE. THANK YOU. | Crash: No Fire: No | 700 |
| Apr 2021 | STRUCTURE | THE REAR WINDOW OR 3RD BRAKE LIGHT STARTED ALLOWING WATER INTO MY TRUCK. MY TRUCK HAS BEEN AT GLADSTONE DODGE FOR ALMOST A MONTH NOW AND I STILL DON'T HAVE MY TRUCK BACK. | Crash: No Fire: No | 23,000 |
| Apr 2021 | STRUCTURE | THE THIRD BRAKE LIGHT IN THE TRUCK IS LEAKING AND CAUSING WATER TO COME INSIDE THE CAB AND STAIN THE HEADLINER. WATER INSIDE THE CAB COULD CAUSE MOLD TO GROW AND CAUSE SERIOUS HEALTH CONCERNS. IT COULD ALSO CAUSE ELECTRICAL ISSUES. THIS HAS BEEN A GRADUAL ISSUE OVER TIME AND HAS BEEN CONFIRMED LEAKING BY THE DEALERSHIP. THIS NEEDS TO BE A RECALL AS THE WATER LINE IS EVEN AROUND THE REAR AIRBAG AND COULD CAUSE A MALFUNCTION LEADING TO INJURY OR DEATH AS A RESULT OF A CRASH. | Crash: No Fire: No | 30,000 |
| Apr 2021 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACTIVATE THE COLLISION AVOIDANCE SYSTEM, THE SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHAMPION CHRYSLER DODGE JEEP RAM, INC. (907 S CLINTON ST, ATHENS, AL 35611, (256) 262-3133) HOWEVER, WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,185. | Crash: No Fire: No | 16,185 |
| Mar 2021 | STEERING | WAS PULLING OUT OF THE GAS STATION & THE DASH STARTED TO BLINK. AS SOON AS IT BLINKED THE STEERING BECAME ALMOST IMPOSSIBLE TO STEER. I AM NOT WEAK BY ANY MEANS & I COULD BARELY TURN. IT ALMOST CAUSED ME TO CRASH IF I WASN'T GOING UNDER 10MPH. THIS IS GOING TO KILL SOMEONE DOING HIGHWAY SPEEDS. I WAS PULLING OUT OF THE LOVE'S GAS STATION IN MEAD KANSAS AROUND 6:40PM ON MARCH 23RD 2021. | Crash: No Fire: No | Unknown |
| Mar 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | PURCHASED 2020 RAM LIMITED ON JULY 14, 2020. MSRP WAS $70,355. ON JULY 16 WAS TRAVELING ON I-15 WHEN ALL TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS TRAVELING OVER 70 MPH. I APPLIED BRAKES AND NOTHING, DIDN'T EVEN SLOW ME DOWN. TO AVOID COLLIDING WITH ANY OF THE STOPPED CARS I LEFT THE ROADWAY AND DROVE ONTO THE SHOULDER AND INTO THE BAR DITCH. TOOK ME APPROX HALF MILE TO GET STOPPED. STOPPED BY GOING UP AN EXIT. WHEN I FINALLY STOPPED, I WAS TERRIFIED. I CHECKED BRAKE PEDAL FOR OBSTRUCTION AND IT WAS CLEAR. BEING AN AVERAGE COMMON CITIZEN, NO MATTER NEW OR USED VEHICLE, WE EXPECT THE VEHICLE TO STOP WHEN WE PUSH ON THE BRAKE PEDAL. WHEN IT DOES NOT IT IS TERRIFYING. VEHICLE HAD APPROX 500 MILES AT THE TIME. OVER $1700 DAMAGE TO MY NEW TRUCK. FORWARD TO DECEMBER 29, 2020: WENT TO MY LOCAL POST OFFICE, PULLED INTO PARKING SPACE, AGAIN, NO BRAKES. HOWEVER WAS GOING VERY SLOW (5 MPH OR LESS. CRASHED STRAIGHT INTO BRICK BUILDING. ABSOLUTELY NO RESPONSE FROM BRAKES NOR DID THE "AUTO STOP" ENGAGE. OVER $5000 DAMAGE TO TRUCK AND $???? DAMAGE TO BUILDING. FORWARD TO JAN 1, 2021: PULLED INTO PARKING LOT, TRIED STOPPING, AGAIN NO BRAKES. AS IT WAS A HOLIDAY AND THE EVENING, NOT MANY CARS IN PARKING LOT. WAS ABLE TO STOP WITH AID OF PARKING BRAKE. HAS BEEN TO LOCAL DEALER, I TOLD THEM TO KEEP IT AS LONG AS NEEDED AND DRIVE AS MUCH AS NEEDED. THEY KEPT IT FOR ONE WEEK, SAID NO CODES ON COMPUTER, DROVE 8 MILES SAID NOTHING WRONG. HAVE NOT DRIVEN FOR 2 MONTHS (SCARES ME). AWAITING ANOTHER DEALER (NEXT CLOSEST 250 MILES AWAY) TO PICK IT UP TO CHECK IT OUT SOME MORE. VEHICLE NOW HAS LESS THAN 4000 MILES. ABSOLUTELY NO SUPPORT OR HELP FROM RAM. BEEN FIGHTING WITH THEM FOR 2 MONTHS. HAVE GOTTEN NOWHERE! I'M NOT A ROOKIE, HAVE BOUGHT AND OWNED BETWEEN 75-100 CARS IN MY LIFE. NEVER A PROBLEM WITH A DEALER OR A MANUFACTURER, UNTIL NOW!!! SEE ALSO 11397598 | Crash: Yes Fire: No | 500 |
| Mar 2021 | POWER TRAIN | DURING WARM WEATHER AFTER COMING TO A STOP, THEN ATTEMPTING TO ACCELERATE, THE GAS PEDAL IS COMPLETELY DEAD. NO AMOUNT OF PRESSURE OR PUMPING OF THE PEDAL HAS ANY AFFECT. THE VEHICLE MOVES FORWARD AT IDLE BUT NO OTHER ACCELERATION. AFTER 5-10 SECONDS, THE ACCELERATING COMES ON 100%. THIS IS EXTREMELY DANGEROUS AS THE IDLE ALLOWS THE VEHICLE TO MOVE FORWARD INTO TRAFFIC BUT STANDS YOU WITH ONCOMING TRAFFIC BEARING DOWN WITH NO IDEA THAT YOU CANNOT MOVE! | Crash: No Fire: No | 759 |
| Mar 2021 | POWER TRAIN,UNKNOWN OR OTHER,LANE DEPARTURE | HOT SMELL IN CABIN WHEN USING 4X4 MODE NAVIGATION SYSTEM IS NOT ACCURATE, SHOWS ME ON ROADS I'M NOT. SPEED SIGN RECOGNITION EITHER DOES NOT WORK OR IS VERY INACCURATE. TRAFFIC JAM UPDATES NEVER HAPPEN. LANE KEEPING SYSTEM DISPLAYS MESSAGE TO PLACE HANDS ON WHEEL. THEN TURN OFF. MY HANDS ARE ON THE WHEEL, IT STILL DEACTIVATES ITSELF. VEHICLE HAS SORT 8 WEEKS IN DEALERSHIP, THEY CAN FIX IT | Crash: No Fire: No | 6,500 |
| Mar 2021 | ELECTRICAL SYSTEM,ENGINE | HELLO IAM CONTACTING YOU GUYS REGARDING MY 2020 RAM 150@ THE ISSUE FIRST STARTED IN OCTOBER OF LAST YEAR I WAS DRIVING DOWN TO THE BRONX AND WHEN I CAME TO A COMPLETE STOP OIL PRESSURE LOW MIL CAME ON AND LOUD NOISE COMING FROM ENGINE I GOT SCARED AND REPLACED OIL WITH A AFTERMARKET IT DID NOT SOLVE THE PROBLEM AND I IMMEDIATELY CALLED ROADSIDE ASSISTANCE AND HAD TRUCK TOWED TO DEALER ONCE THEY TOOK IT IN THEY FOUND THE OIL FILTER AND IMMEDIATELY BLAMED ME FOR IT AND SAID THAT THE ENGINE SEIZED AND I WOULD NEED 15,000 TO REPLACE I FEEL LIKE THIS IS NOT RIGHT I UNDERSTAND I PLACED MY HANDS ON THE TRUCK BUT THIS WAS AFTER THE ISSUE HAPPENED I DON'T BELIEVE A BRAND NEW TRUCK WITH 7,500 MILES SHOULD BE GOING THRU THIS | Crash: No Fire: No | Unknown |
| Feb 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | WATER LEAK ON SLIDING REAR WINDOW/BACK OF CAB | Crash: No Fire: No | 5,643 |