Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2022 | VISIBILITY/WIPER | Driver side sun visor connection point failure. The visor does not retract properly into the stowed position during driving, causing temporary moments of limited visibility. Use of the visor prior to failure was normal. The same failure actually occurred on the passenger side approximately 1 year prior. However, that was more of an inconvenience than safety issue. A local dealer did fix, and the cost was covered by the warranty. No inspection has occurred for the current driver side failure as of yet. I am awaiting an opportunity to have the vehicle serviced. | Crash: No Fire: No | Unknown |
| Sep 2022 | STRUCTURE,VISIBILITY/WIPER | The sun visor both driver and passenger are defective. When driving any sudden bump in the road causes it to fall and impairs vision of the road. The sun visor is broken from the bracket which causes it to detach and fall from original place. When I spoke to dealer they informed me it was a common problem with Dodge Ram and Jeep models . However, they said since there has been no recall they refuse to fix the visor issue. | Crash: No Fire: No | Unknown |
| Sep 2022 | AIR BAGS,SEAT BELTS,SEATS | Rear power sliding window frame developed cracks at the top on both sides, above the center rear sliding window. THE FRAME LEAKS INTO CAB WHEN MOISTURE IS PRESENT. Water Intrusion has resulted in water intrusion in the rear cabin, which destroys the interior of the vehicles permanent stain marks; foul odors, mold, and mildew is a huge concern. My children ride in the back of my vehicle and I am concerned about the health issues this may cause in the future. My part is still covered under warranty at this time, however it will take 3 to 4 weeks for this part to be repaired and no guarantee it will not continue to happen at my expense, please fix this. | Crash: No Fire: No | Unknown |
| Sep 2022 | VISIBILITY/WIPER | Both driver and passenger side visors have broken at the hinge causing the visor to hang or fall unexpectedly, impairing visibility. Passenger side broke at approx 37000 miles, driver side broke at approx 43000 miles. When driver side broke, vehicle was in motion and driver flipped visor down to shield the sun. Visor hinge broke causing driver to become both startled and sun blinded, nearly causing an accident. | Crash: No Fire: No | Unknown |
| Sep 2022 | STEERING,ELECTRICAL SYSTEM | Electric power steering failure at 36,000 miles. Warranty ended at 35,000 | Crash: No Fire: No | Unknown |
| Jul 2022 | STRUCTURE | The tailgate intermittently opens on it's own while driving. This has happened approximately 6-10 times since I purchased the vehicle in November 2021 with 10k miles. One time it was noticed less than 1 mile from home as I was travelling under 45 mph. Other times it has been at higher speeds. I was only made aware of it happening when other cars were motioning to me while I was driving. I always firmly shut the tailgate and give it a pull to confirm it is latched. I have gotten in the habit of clicking on the backup camera after I have been driving a few minutes because there does not appear to be a warning light. Because I carry many tools in the bed for work, there is a safety risk to following vehicles (in addition to the cost of lost tools). Upon inspection I have noticed play in the right hinge. It appears to be missing a bushing on the right side that is in place on the left side (photos attached). Because I drive so much for work I didn't take it to the dealer until it had 41k miles on it. The service writer witnessed the play. A an appointment has been made for August 4, 2022 for service, but I was told that it will not be covered under warranty. Feel free to contact me if you would like to discuss. | Crash: No Fire: No | Unknown |
| Jul 2022 | UNKNOWN OR OTHER | Power locking Tailgate opened while driving. This has happened a dozen times since I’ve owned the truck including the highway and local roads. | Crash: No Fire: No | Unknown |
| Jul 2022 | VISIBILITY/WIPER | The drivers side sun visor will break loose in its mount and drop into the drivers line of vision without warning if the right holder is not engaged. It dropped on me while turning westward onto the evening sun. It completely blocked my view of the road and oncoming traffic. I had the visor open and hanging low as possible due to the evening sun. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25 MPH, the transmission erroneously shifted to the park(P) causing the vehicle to abruptly stop and independently turn off in the middle of the road. After restarting the vehicle, the vehicle operated normal; however, later the failure recurred with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 47,767. | Crash: No Fire: No | 47,767 |
| Jun 2022 | UNKNOWN OR OTHER | On May 31, 2022 I purchased a 2020 Dodge Ram 1500 from Rountree Moore in Lake City Florida. I was sold this vehicle under the pretense that it had been safety checked and the vehicle was road worthy. On June 17, 2022 the front tires became low on air and I had to refill the air pressure in the tires. I was scheduled to go out of town for "Father's Day" weekend and the tires became a concern for me. On Saturday, June 18, 2022 I took my vehicle to Billings Tire in Providence, Florida to check the tires before taking my trip. I was informed that the two front tires must of be originals and never rotated and some of the metal was coming through the tires. Both rear tires were not the correct size tires for this truck and needed to be replaced although they were practically new. I called my dealership salesman, Justin, and relayed the issue to him. He in turn called Billings Tire and spoke with the owner and was suggested to Justin that this issue should have been caught during the safety inspection the dealer performs. I was also informed from Billings Tire that all 4 tires should be replaced because they were safety hazards. I spent over $900.00 on new tires that same day. I have been calling Justin about this issue and he keeps putting me off and tells me is General Manager is not in. It has been a week ago and no resolution. I feel as though I was highly pressured into purchasing this truck just to make a sale and the truck was NOT road worthy. I drive the interstate 5 days a week going to work. I feel I could have been killed as well as placing others in harms way at high speeds. | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER | Rear sliding window frame cracks causing potential water leaks and mold if not corrected has been reported by multiple people of this happening to this vehicle | Crash: No Fire: No | Unknown |
| Jun 2022 | STRUCTURE | Rear window frame cracked causing water leak. Concerns of having the rear window popping out. | Crash: No Fire: No | Unknown |
| May 2022 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | Brakes grind at random and brake pedal when pressed goes to the floor resulting in having to let off brake pedal and pump it back up which has caused me to nearly hit vehicles at stop signs, stop lights or heavy traffic. Information center also keeps going out and when that happens my power steering has also went out causing issues with steering. | Crash: No Fire: No | Unknown |
| May 2022 | AIR BAGS,UNKNOWN OR OTHER | The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-Photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include. | Crash: No Fire: No | Unknown |
| May 2022 | POWER TRAIN,AIR BAGS | The contact owns a 2020 Ram 1500. The contact stated while driving 35 MPH and driving over a pothole, the air bag warning light illuminated. The vehicle was diagnosed with occupant restraint control and transmission control fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,600. | Crash: No Fire: No | 37,600 |
| May 2022 | ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION | The BSM service notice triggered a shut down of all controls associated with front windows and climate control. The UConnect system shuts down completely and the climate system defaults to defrost with fans going to max and the heat turned up to Maximum temp. With front windows control disabled you are unable to lower or raise windows and with Uconnect shut off there is no way to turn off the heat. This takes place while driving. You are literally cooking inside the vehicle The BSM service light came on to indicate service needed on a sensor located in the tail light assembly. That notification triggered the electrical malfunctions of the other systems. After sitting for 12 hours the truck systems would reset. As soon as I started driving the same sequence of events would take place again. I repeated this every day for 4 days while waiting to turn this into a dealer for investigation and repair. | Crash: No Fire: No | Unknown |
| May 2022 | UNKNOWN OR OTHER | The incident has occurred three times since the first time it happened. While driving at various speeds on various types of roadways. The truck will completely shut off, power is quickly restored to the vehicle but at that point that engine has already shut off. Thus forcing me to come to a complete stop either in the middle of the road, or on the shoulder. The truck then had to be put in park, and then turned back on. This occurred three separate times, at three different instances. My safety, and the safety of my family was put at extreme risk during the instances due to the failure and leaving us stranded in the middle of several lanes of fast moving traffic. The lives of all other motorists around us were also put in danger due to the abrupt inability for me to continue driving, causing an interruption on several lanes of highway for many drivers. The vehicle is available for inspection upon request, it has not yet been inspected by a dealer, independent service center, police, insurance or other. There were no warning lamps, messages or other symptoms of the problem prior to the failure. | Crash: No Fire: No | Unknown |
| May 2022 | FUEL/PROPULSION SYSTEM | Unable to put fuel into tank. The nozzle repeatedly kicks off when attempting to fuel truck. Fuel is spit back out the filler hole no matter how the nozzle inserted. I have attempted three time at three different gas station, all with the same result. I have had the dealership look at it. I got the impression it is a somewhat common problem. There advice was to replace the fuel tank and charcoal canister, at a cost of $1600.00. A search of your web site has four of the five complaints , in the Fuel/Propulsion systems are the same as mine. | Crash: No Fire: No | Unknown |
| Apr 2022 | TIRES | P275 / 65 r 18 the tires have 20,000 miles on them and the front two are dry-rotted | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM | Truck goes into limo mode randomly then stalls out. Freeway, streets, stopping, idling. All lights come on and throttle warning text shows on display. | Crash: No Fire: No | Unknown |
| Apr 2022 | SEAT BELTS | Seatbelt dose not retract al l the time so it just hangs loose over the shoulder, or driver and passenger | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM | The contact owns a 2020 Ram 1500. The contact stated while driving 60 MPH, the heater was activated however, antifreeze splattered the windshield. The contact stated that no warning light was illuminated. The contact drove the vehicle home and scheduled an appointment with the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Apr 2022 | VISIBILITY | The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked at the residence in the driveway, he became aware that the driver’s side rear window had shattered outwards. The contact stated that there was no impact to the window to cause the window to shatter. The contact had not taken the vehicle to a dealer to be inspected or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. | Crash: No Fire: No | 25,000 |
| Mar 2022 | STRUCTURE | The contact owns a 2020 Ram 1500. The contact stated while driving approximately 20 MPH, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure for a second time, while towing his camper. The contact took the vehicle to an independent mechanic and was referred to the local dealer. The contact took the vehicle to local dealer and was referred to an auto body shop for assistance. The contact took the vehicle to the auto body shop and was informed that the tailgate needed to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Driving 60 mph down the highway in North Dallas, no vehicles around me in close proximity, went under an overpass, the truck braked severely, no skid but a very abrupt slowing to 10-15 mph, if anyone was behind us, it would have caused a major wreck. Pulled over and turned off the front collision warning system until I could get it reported. The message it flashed on the dash was unknown object encountered. I have not taken it back to the dealer. No police were called because there was no accident, just very scary. | Crash: No Fire: No | Unknown |