Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Kia Telluride Complaints
709 consumer-submitted complaints on record for the 2020 Kia Telluride, grouped by component category.
709 Total complaints
8 Crash reports
7 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to exterior lighting, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Kia Telluride complaints?
8 Crash
7 Fire
7 Injury
1 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Kia Telluride complaint categories?
EXTERIOR LIGHTING 162
VISIBILITY/WIPER 121
UNKNOWN OR OTHER 86
ENGINE 80
STRUCTURE 34
POWER TRAIN 31
SUSPENSION 19
VISIBILITY 12
POWER TRAIN,ENGINE 11
ELECTRICAL SYSTEM 9
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | EXTERIOR LIGHTING | EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 1,000 |
| Feb 2020 | EXTERIOR LIGHTING | WHEN DRIVING AT NIGHT IN THE EX TRIM, THE HALOGEN LIGHTBULBS ARE INEFFECTIVE FOR LIGHTING THE ROADWAY AHEAD. OUTSIDE OF CITY DRIVING WHERE OUTSIDE LIGHTING IS MINIMAL, IT IS NEARLY IMPOSSIBLE TO SEE A SAFE DISTANCE AHEAD OF THE VEHICLE. IN ADDITION, BECAUSE OF THE CUTOFF DESIGN OF THE PROJECTOR HOUSING, STREET SIGNS SUCH AS STOP SIGNS AND SPEED LIMIT SIGNS ARE BARELY ILLUMINATED AT ALL. | Crash: No Fire: No | 250 |
| Jan 2020 | VISIBILITY/WIPER | WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD. | Crash: No Fire: No | 2,826 |
| Jan 2020 | EXTERIOR LIGHTING | HEADLIGHTS ON LX TRIM ARE EXTREMELY DIM. INSUFFICIENT FOR NIGHT DRIVING, CURVY/HILLY ROADS, RAINY CONDITIONS. LANE MARKERS ARE NEARLY IMPOSSIBLE TO SEE. | Crash: No Fire: No | 3,500 |
| Jan 2020 | EXTERIOR LIGHTING | THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT ON STREETS WITH NO LIGHTING AND ESPECIALLY DANGEROUS WHEN ITS RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC. THEY DO NOT ILLUMINATE OVERHEAD INTERSTATE SIGNS. I HAVE TAKEN THE CAR TO THE DEALER AND THEY SAID THE LIGHTS ARE WORKING AS DESIGNED. THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY ALSO GIVES A POOR RATING TO THESE LIGHTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED. | Crash: No Fire: No | 11,800 |
| Jan 2020 | EXTERIOR LIGHTING | THIS IS AN ONGOING ISSUE. THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME, INCLUDING BEING, NOW, ABLE TO SEE THE SIDES OF THE ROAD, HOWEVER, VISIBILITY DURING TURNS IS NON-EXISTENT. AFTER 30 + YEARS OF DRIVING I HAVE NEVER BEEN SO UNCOMFORTABLE DRIVING AT NIGHT. | Crash: No Fire: No | 100 |
| Jan 2020 | POWER TRAIN | WHILE ON A 1300 MILE TRIP TO BRANSON MO, I WAS ENTERING AN INTERSTATE ON RAMP WITH MY VEHICLE WHEN THE TRANSMISSION SLIPPED. MY RPMS REVVED UP AND NO POWER ON DRIVETRAIN. I COASTED TO SHOULD OF INTERSTATE AND PUT IT IN PARK, THEN SHIFTED BACK TO DRIVE AND STILL NO GO. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON AND IT THEN WORKED. ALMOST LIKE THE COMPUTER-CONTROLLED AWD FAILED AND NEEDED A REBOOT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND I AM VERY CONCERNED AS THIS IS A NEW VEHICLE THAT HAD 2200 MILES ON IT WHEN IT HAPPENED. | Crash: No Fire: No | 2,200 |
| Jan 2020 | UNKNOWN OR OTHER | CARGO DOOR CANNOT BE OPEN FROM INSIDE VEHICLE IS MISSING SOMETHING. DEALER CANNOT FIND THE PART AND ALL TELLURIDE ARE THE SAME. THIS IS A SAFETY AND HAZARD ISSUE | Crash: No Fire: No | Unknown |
| Jan 2020 | VISIBILITY/WIPER | WHEN WE PURCHASED THE VEHICLE A SMALL PEBBLE HIT WINDSHIELD AND HAD IT REPAIRED IN 2 DAYS. THE NEXT ONE HAPPENED IN JANUARY, WENT TO GET IN VEHICLE AND HAD A CRACK RUNNING ACROSS WINDSHIELD FROM TOP OF GLASS BY REAR VIEW MIRROR TO UNDERNEATH REAR VIEW ON DRIVERS SIDE. IT IS STILL GOING ACROSS WINDSHIELD. COST TO REPAIR IS AROUND $900.00 PLUS HAVE TO TAKE BACK TO KIA DEALER AND GET VEHICLE CALIBRATED | Crash: No Fire: No | 4,500 |
| Jan 2020 | VISIBILITY/WIPER | A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING AT 50 MPH ON THE FREEWAY. THE WINDSHIELD EASILY CRACKED AND CHIPPED. IT HAD TO BE COMPLETELY REPLACED FOR $1200. I HAVE OWNED OTHER CARS BEFORE AND NEVER ENCOUNTERED SUCH A FRAGILE WINDSHIELD. | Crash: No Fire: No | 5,000 |
| Jan 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED WITHOUT ANY SIGN OF ANYTHING HITTING IT. MY WIFE WENT INTO THE STORE AND WHEN SHE RETURNED THERE WAS A CRACK IN THE WINDSHIELD STARTING ON THE DRIVER SIDE LOWER LEFT. NO RECOLLECTION OF ANYTHING HITTING THE WINDSHIELD. | Crash: No Fire: No | 1,100 |
| Dec 2019 | EXTERIOR LIGHTING | I HAVE A 2020 TELLURIDE AND THE HEADLIGHTS PROVIDE SO LITTLE LIGHT THAT IT'S DANGEROUS TO DRIVE AT NIGHT. THE NORMAL BEAMS ARE SO DIFFUSE THEY PROVIDE INSUFFICIENT LIGHT FORWARD TO SEE THE ROAD CLEARLY AND PROVIDE NO LIGHT TO THE SIDES, SO YOU CAN'T SEE WHAT YOU ARE TURNING INTO WHEN YOU TURN. I CALLED KIA AND TWO LOCAL KIA DEALERS; THEY ARE AWARE OF THE PROBLEM BUT SAY THEY HAVE NO WAY TO FIX IT. GOOD HEADLIGHTS ARE FUNDAMENTAL AND, REALLY, AFTER 100 YEARS OF CARS WITH HEADLIGHTS, YOU'D THINK THEY COULD GET THIS RIGHT. PLEASE FORCE KIA TO RECALL THE CARS AND FIX THE HEADLIGHTS AS SOON AS POSSIBLE. THANK YOU. SANDRA THANK YOU. SANDRA | Crash: No Fire: No | 3,000 |
| Dec 2019 | UNKNOWN OR OTHER | TELLURIDE RECENTLY PURCHASED NOVEMBER 2019. LAST WEEK MY WINDSHIELD HAD A TINY CHIP AND WITHIN 1 1/2 HOURS OF ME COMING OUT OF A MEETING THE TINY CHIP HAD EXPANDED ACROSS MY WINDSHIELD. TWO DAYS AGO I WAS DRIVING AND A SMALL PEBBLE (?) HIT MY WINDSHIELD AND AGAIN CHIPPED THE OPPOSITE SIDE OF MY WINDSHIELD. THAT CHIP HAS NOT SPREAD AS BADLY AS THE FIRS. I WAS GLAD TO SEE THE LETTER FROM KIA IN MY MAILBOX THIS WEEK. CONTACTED DEALERSHIP THIS MORNING TO SCHEDULE APPOINTMENT FOR REPAIR. HOPEFULLY REPLACING WINDSHIELD WILL AVOID FUTURE ISSUES. | Crash: No Fire: No | 2,800 |
| Dec 2019 | VISIBILITY/WIPER | WHILE DRIVING ON THE INTERSTATE AT 60MPH A VERY SMALL PEBBLE HIT MY WINDSHIELD ON THE TOP RHS AND PUT A DIME SIZED HOLE IN THE WINDSHIELD COMING TO A POINT ON THE INSIDE MAKING A COMPLETE OPENING. IT IS NOW STARTING TO CRACK LIKE A SPIDERWEB. SAFELITE HAS REFUSED TO TOUCH IT AND THE DEALERSHIP HAS STATED IT WILL TAKE SEVERAL WEEKS TO GET A REPLACEMENT AND THE COST IS UPWARDS OF $750.00+. THIS IS ABSOLUTELY RIDICULOUS, WHEN YOU PAY THIS MUCH FOR A VEHICLE AND YOU HAVE TO RETURN TO THE DEALERSHIP TO OBTAIN A CHEAPLY MADE PRODUCT AND PAY A NOT SO CHEAP PRICE FOR IT. THIS IS ABSOLUTELY HIGHWAY ROBBERY. THE SERVICE DEPARTMENT RECOMMENDED I TURN THIS OVER TO MY CAR INSURANCE. AFTER SPEAKING WITH MY INSURANCE PROVIDER, I LEARNED MY PREMIUM WILL INCREASE DUE TO HAVING TO FILE A CLAIM. SO, BASICALLY I'M GOING TO HAVE TO PAY AN ENORMOUS AMOUNT OF MONEY FOR A CHEAPLY MADE PRODUCT OR PAY AN ENORMOUS AMOUNT OF MONEY OVER WHO KNOWS HOW LONG FOR A CHEAPLY MADE PRODUCT. FROM LOOKING AT THE GROWING AMOUNT OF COMPLAINTS, THERE APPEARS TO BE A LEGITIMATE CAUSE FOR INVESTIGATION INTO THE PRODUCT KIA IS PUTTING INTO THEIR VEHICLES AND SELLING TO CONSUMERS. ADDITIONALLY, SHOULD SOMETHING SMALL COME THROUGH ONE OF THESE WINDSHIELDS AND INJURE A PERSON INSIDE OF THE VEHICLE OR CAUSE AN ACCIDENT, I WOULD PRESUME THE AFFECTED INDIVIDUAL(S) WOULD HAVE A LEGITIMATE GROUND FOR A POTENTIAL LAWSUIT. THERE ARE FAR TOO MANY COMPLAINTS BEING FILED AGAINST KIA FOR THIS SAME ISSUE AND FAILURE TO INVESTIGATE THIS MANY COMPLAINTS BY CONSUMERS IS RECKLESS. | Crash: No Fire: No | 8,200 |
| Dec 2019 | VISIBILITY/WIPER | I WAS DRIVING MY 2020 TELLURIDE ON A TWO LANE ROAD UNDER 45 MPH WITH NO ONCOMING TRAFFIC AND ONE CAR MUCH FURTHER UP THE ROAD. I DID NOT SEE ANYTHING HIT MY WINDSHIELD OR COMING TOWARD ME. I HEARD A VERY LOUD CRACKING NOISE AND MY WINDSHIELD HAD A STARBURST CRACK ON THE DRIVER'S SIDE NEAR THE EDGE OF THE WINDSHIELD. WITHIN 20 MINUTES THE CRACK HAD STARTED TO SPREAD OUT SEVERAL INCHES ON EACH SIDE WITH ONE SIDE CRACKING ALL THE WAY TO THE EDGE. THERE WAS NOT A CHIP ON THE OUTSIDE OF THE GLASS THAT WOULD HAVE BEEN LEFT IF SOMETHING VERY HARD LIKE A ROCK HAD HIT THE WINDSHIELD. THE ONLY THING I CAN THINK OF THAT COULD HAVE HIT THE GLASS WAS AN ACORN FALLING FROM A TREE ABOVE THE ROAD. AN ACORN SHOULD NOT CRACK A WINDSHIELD! THE OUTSIDE TEMPERATURE WAS 38 DEGREES AND I THE WINDSHIELD DEFROSTER HAD BEEN RUNNING FOR ABOUT 10 MINUTES PRIOR TO THE CRACKING. | Crash: No Fire: No | 4,000 |
| Dec 2019 | VISIBILITY/WIPER | DRIVING ON A PUBLIC ROAD, ROCK HIT WINDSHIELD AT 15 MPH CRACKED WINDSHIELD, CRACK GROWS 1-2 INCHES EVERY HOUR REGARDLESS OF USE | Crash: No Fire: No | Unknown |
| Nov 2019 | VISIBILITY/WIPER | WITHIN 6 DAYS OF PURCHASING MY KIA TELLURIDE, IT SUFFERED A SIGNIFICANT CHIP AND SMALL CRACKING ON THE WINDSHIELD WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH. I DID NOT SEE ANY PEBBLES, ROCKS OR DEBRIS IN THE AREA, NOR DID I OBSERVE ANY PEBBLE ACTUALLY HIT THE CAR. I DID NOT OBSERVE ANY CARS OR TRUCKS AHEAD OF ME ON THE FREEWAY WITH ANY OPEN/UNCOVERED LOADS. IN FACT, I ONLY OBSERVED PASSENGER VEHICLES. THE TIMING OF THE CHIP/CRACK SEEMED TO COINCIDE GOING OVER A SMALL DIP ON THE HIGHWAY. | Crash: No Fire: No | 115 |
| Nov 2019 | EXTERIOR LIGHTING | THIS IS A NEW VEHICLE, PURCHASED 8/2019. IT IS MY BELIEF THAT THE HEADLIGHTS (BOTH HIGH AND LOW BEAM), AS EQUIPPED, ARE DANGEROUSLY DEFICIENT AND DO NOT PROVIDE NEARLY ADEQUATE ILLUMINATION. I AM HESITANT TO DRIVE THE VEHICLE AT NIGHT. I CONSIDER THIS HAZARDOUS AND WORTHY OF CORRECTION BY THE MANUFACTURER. KIA TELLURIDE EX AWD. | Crash: No Fire: No | 200 |
| Nov 2019 | EXTERIOR LIGHTING | HALOGEN HEADLAMPS ON THE EX MODEL DO A POOR JOB OF ILLUMINATING THE ROAD AHEAD WHEN IN LOW BEAM MODE. I CAN HARDLY SEE A FEW FEET. I ALSO DRIVE A LEXUS WHOSE HEADLAMPS DO A FANTASTIC JOB OF ILLUMINATION IN LOW BEAM. I AM HAVING TO PERIODICALLY ALTERNATE BETWEEN HIGH BEAM AND LOW BEAM MODES (TO AVOID BLINDING OPPOSITE TRAFFIC) WHEN DRIVING THE TELLURIDE ON UNLIT ROADS OR POORLY LIT ROADS. WHY DIDN'T KIA PROVIDE LED HEADLIGHTS FOR ALL TRIM LEVELS? THIS IS A SERIOUS SAFETY ISSUE. | Crash: No Fire: No | 2,200 |
| Nov 2019 | VISIBILITY/WIPER | WINDSHIELD CRACK DRIVING ON HIGHWAY | Crash: No Fire: No | 3,200 |
| Nov 2019 | VISIBILITY/WIPER | THE KIA TELLURIDE WINDSHIELDS ARE NOT UP TO STANDARDS. THEY CRACK AND CHIP EXTREMELY EASILY AND CONSTANTLY OVER THE SMALLEST DEBRIS OR FOR NO REASON AT ALL AND DRIVING AT 40 MPH. THIS NEEDS TO BE CORRECTED. | Crash: No Fire: No | 5,000 |
| Nov 2019 | EXTERIOR LIGHTING | THE TELLURIDE EX HAS AN ISSUE WITH IT'S HEADLIGHTS, ESPECIALLY IN A DIMLY LIT AREA. WHEN THE HEADLIGHTS ARE IN NORMAL MODE (NOT HIGH BEAM) ON A STREET THAT DOES NOT HAVE STREETLIGHTS (NO AMBIENT LIGHTS) OR YOU ARE GOING AROUND A TURN, OR YOU ARE GOING SLIGHTLY UPHILL, THERE IS VERY LITTLE VISIBILITY ON THE ROAD. YOU CAN SEE A DISTINCT CUT OFF OF THE HEAD LIGHT AND YOU CANNOT SEE BEYOND IT. THIS MAKES IT VERY VERY DIFFICULT TO DRIVE IN A LOW LIGHT ENVIRONMENT. IF I AM ON A HIGHWAY OR A WELL LIT ROAD, THERE IS NO ISSUE. MY OTHER CAR 2010 AUDI A4 DOES NOT HAVE THIS ISSUE AND THE HEADLIGHTS ILLUMINATE THE ROAD ADEQUATELY IN ANY CONDITION | Crash: No Fire: No | 6,500 |
| Nov 2019 | POWER TRAIN | SINCE NEW, THE VEHICLE HAS EXHIBITED A VIBRATION STARTING AROUND 65 MPH UP TO AROUND 75 MPH. IT IS MILD IN SEVERITY BUT ANNOYING ESPECIALLY WHEN FREQUENTLY DRIVING AT HIGHWAY SPEEDS. THE DEALERSHIP NOTED IT BUT HAS NOT BEEN ABLE TO FIND A SOLUTION. | Crash: No Fire: No | 36 |
| Nov 2019 | UNKNOWN OR OTHER | A VERY SMALL ROCK HIT THE EDGE OF MY WINDSHIELD, AND IT CRACKED TO BE OVER A FOOT LONG ACROSS THE NEXT 5 MINUTES. THE MARK FROM THE ROCK IS TINY, AND SHOULD NOT HAVE LEAD TO THIS LARGE OF A CRACK SO QUICKLY. I HAVE HEARD REPEATEDLY THAT THIS IS COMMON ON TELLURIDE WINDSHIELDS. IT IS UNACCEPTABLE AND VERY UNSAFE. THE DAY THIS HAPPENED, I HAD ONLY HAD THE VEHICLE 5 DAYS. | Crash: No Fire: No | 100 |
| Nov 2019 | VISIBILITY/WIPER | HAD A PLASTIC WRAP BARELY HIT MY WINDSHIELD ON HIGHWAY AND IT CRACKED WINDSHIELD. | Crash: No Fire: No | 7,500 |