Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
709 consumer-submitted complaints on record for the 2020 Kia Telluride, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
709 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2020 | VISIBILITY/WIPER | THE WINDSHIELD IS VERY FRAGILE AND CHIPS VERY EASILY, A VERY MILD HIT BY GRAVEL OR PEBBLE CAUSES DAMAGE TO THE FRONT WINDSHIELD. *TR | Crash: No Fire: No | 15,000 |
| May 2020 | EXTERIOR LIGHTING | THE HEADLIGHTS IN THE KIA TELLURIDE ARE SIGNIFICANTLY DEFICIENT IN ILLUMINATING THE FRONT CORNERS OF THE VEHICLE DURING TURNS IN LOW OR NON-LIT AREAS. DRIVING IN MY NEIGHBORHOOD AND ON THE ROADS THAT GET ME THERE FEELS EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT. VISIBILITY WHEN TURNING CORNERS IS DANGEROUSLY LOW. THIS SCARES ME NOT ONLY AS A TELLURIDE OWNER BUT AS A PEDESTRIAN AND A PARENT WITH TWO SMALL CHILDREN. AS THE TELLURIDE'S POPULARITY CONTINUES TO GROW SO DOES THE SAFETY HAZARD THESE POORLY DESIGNED HEADLIGHTS POSE. CORRECTIVE ACTION TO ADEQUATELY AND SAFELY ILLUMINATE THE ROAD WHILE MAKING TURNS IS ESSENTIAL AND NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE DO THE RESPONSIBLE THING AND PROTECT FAMILIES AND COMMUNITIES BY RECALLING THE TELLURIDE AND MAKE A SIMPLE DESIGN CHANGE THAT WOULD NOT ONLY IMPROVE OWNER SATISFACTION, BUT ALSO PROTECT A POTENTIALLY UNSEEN PEDESTRIAN, JOGGER, BICYCLIST OR PET. A VEHICLE'S SAFETY SHOULD BE PARAMOUNT BOTH DAY AND NIGHT. IF NOTHING ELSE, PLEASE PROVIDE THE OPTION FOR TELLURIDE OWNERS TO WIDEN THE HEADLIGHT BEAM AT OUR OWN EXPENSE SO WE CAN CHOOSE TO PROTECT OURSELVES AND OUR NEIGHBORS BY PAYING FOR IT OUT-OF-POCKET. *TR | Crash: No Fire: No | 290 |
| May 2020 | UNKNOWN OR OTHER | DRIVING DOWN 294 SOUTH (A HIGHWAY), AT APPROXIMATELY 60MPH, WITH NO OTHER VEHICLE AROUND OUR VEHICLE AND NOT GOING UNDER AN OVERPASS, THERE WAS A VERY LOUD BANG. MY 2 KIDS WERE IN THE MIDDLE TWO SEATS AND STARTED SCREAMING AND CRYING BECAUSE OF THE LOUD NOISE AND ALSO BECAUSE GLASS WAS FALLING ON THEM. THE LOUD BANG TURNED OUT TO BE THE PANORAMIC MOONROOF EXPLODING ON ITS OWN. NOTHING HIT THE CAR OR THE ROOF AS THERE WERE NO CARS AROUND US. WE QUICKLY CLOSED THE COVER TO THE MOONROOF SO MORE GLASS WOULDN'T FALL ON THE KIDS. AS YOU CAN SEE IN THE PICTURE THE MOONROOF EXPLODED OUTWARD AND NOT INWARD AS IF SOMETHING HIT IT. THE PANORAMIC MOONROOF DOESN'T OPEN. *TR | Crash: No Fire: No | 5,000 |
| Apr 2020 | VISIBILITY/WIPER | ROCK WAS SLUNG UP AND CRACKED MY WINDSHIELD. I'VE HAD THE CAR 6 MONTHS | Crash: No Fire: No | 3,700 |
| Apr 2020 | VISIBILITY/WIPER | THE WINDSHIELD HAS CRACKED BEYOND REOAIR WITHIN A FEW HOURS. IT STARTED WITH A SMALL CHIP ON DRIVERS SIDE ANDNWE WERE PLANNINGNTO GET IT FIXED NEXT DAY. A FEW HIURS LATER WE WENT TO THE GARAGE AND ITNWAS A HUGE CRACK SPREAD ACROSS THE WINDSHIELD. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL. WE WERE DRIVING ABOUT 35 MPH ON NORMAL ROAD CONDITIONS. SEEMS LIKE SOMETHING SMALL HIT WINDSHIELD THE CRACK WAS ABOUT A NICKEL SIZE AND THEN BOOOM! | Crash: No Fire: No | 7,500 |
| Apr 2020 | ELECTRICAL SYSTEM | AFTER IT HAD RAINED, THE COLLISION WARNING INDICATOR APPEARED. IT CONTINUES TO APPEAR EVERY TIME THE VEHICLE IS IN USE. | Crash: No Fire: No | 650 |
| Mar 2020 | VISIBILITY/WIPER | THE WINDSHIELD HAS CRACKED ON BOTH SIDES AND HAS EXTENDED BEYOND REPAIR. THIS APPEARED TO HAPPEN DURING NORMAL DRIVING CONDITIONS. THE DEALER WANTS TO CHARGE US ABOUT $800 TO REPAIR. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL. | Crash: No Fire: No | 3,000 |
| Mar 2020 | VISIBILITY/WIPER | VEHICLE IN MOTION ON HIGHWAY - SMALL PEBBLE HIT WINDSHIELD WHICH CHIPPED THEN CRACKED VERY QUICKLY IN A SHORT PERIOD OF TIME PREVENTING REPAIR OF THE CHIP AND REQUIRING WINDSHIELD REPLACEMENT. | Crash: No Fire: No | 3,500 |
| Mar 2020 | VISIBILITY/WIPER | THE WINDSHIELD HAS APPEARED TO CRACK FOR NO REASON. WE DID RECEIVE A LETTER FROM KIA SAYING THEY WOULD REPLACE IT BUT THEY NEED TO ACTUALLY RECALL THESE WINDSHIELDS IF THEY ARE HAVING SUCH AND ISSUE WITH THEM. I'VE ONLY HAD IT FOR 4 MONTHS. NOT SURE HOW LONG IT HAS BEEN LIKE THIS BUT WE JUST NOTICED IT THIS WEEKEND. | Crash: No Fire: No | 7,500 |
| Mar 2020 | VISIBILITY/WIPER | I'VE HAD MY 2020 KIA TELLURIDE LESS THAN TWO WEEKS, GOT INTO THE CAR WHICH WAS PARKED IN THE GARAGE AND THE WINDSHIELD WAS CRACKED. NEVER HEARD A ROCK HITTING THE WINDSHIELD AT ANY TIME (I'M THE ONLY DRIVER), THE CRACK STARTED IN TOP CORNER ON PASSENGER SIDE AND TRAVELED ACROSS THE TOP HALF OF THE WINDSHIELD IN ABOUT 3 HOURS. HAD A 2014 SORENTO WITH 12 TO 14 ROCK CHIPS THAT NEVER SPREAD LIKE THIS. | Crash: No Fire: No | 720 |
| Mar 2020 | EXTERIOR LIGHTING | NIGHT DRIVING IS HORRIBLE ON THE EX TRIM WHERE VISIBILITY ON EITHER SIDE IS DANGEROUS. I ALMOST HIT A PEDESTRIAN BECAUSE THE VISIBILITY IS SO POOR. THIS NEEDS TO BE ADDRESSED. PLEASE DON'T WAIT FOR SOMEONE TO BE FATALLY INJURED. THIS IS UNACCEPTABLE! | Crash: No Fire: No | 765 |
| Mar 2020 | EXTERIOR LIGHTING | LIGHTING FAILS TO ILLUMINATE TO THE SIDES OF THE VEHICLE ON THE EX TRIM SO THAT THERE ARE SPOTS OF NO LIGHTING. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT AND PARTICULARLY WHEN TURNING CORNERS. THIS SHOULD BE REMEDIED AND A RECALL ISSUED TO CORRECT THE CONCERN AS IT IS A SERIOUS SAFETY HAZARD. | Crash: No Fire: No | 30 |
| Mar 2020 | VISIBILITY/WIPER | WINDSHIELD RANDOMLY CRACKED WHILE PARKED. | Crash: No Fire: No | 5,400 |
| Feb 2020 | UNKNOWN OR OTHER | A ROCK HIT AND CHIPPED MY WINDSHIELD WHILE DRIVING ON THE FREEWAY. WITHIN A COUPLE OF HOURS THE CHIP EXPANDED, THIS IS RIDICULOUS. NOT SAFE! | Crash: No Fire: No | 12,000 |
| Feb 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM | Crash: No Fire: No | 2,400 |
| Feb 2020 | VISIBILITY/WIPER | LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS. | Crash: No Fire: No | 850 |
| Feb 2020 | VISIBILITY/WIPER | MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE. | Crash: No Fire: No | 13,000 |
| Feb 2020 | UNKNOWN OR OTHER | ON THE 19TH OF FEBRUARY, 2020 AT APPROX. 11:00AM, I WAS HEADING EAST BOUND ON I-44 NEAR FT LEONARD WOOD, MO WHEN MY SUNROOF SUDDENLY EXPLODED. I HAD MY CRUISE CONTROL SET AT 72MPH. THERE WERE NO OTHER VEHICLES IN MY GENERAL AREA. ALL WINDOWS WERE ROLLED AS WELL AS THE SUNROOF BEING CLOSED, WITH THE INSIDE SUN SHADE BEING IN THE CLOSED POSITION. INSIDE TEMP WAS SET AT 72 DEGREES WITH THE FAN SETTING ON THE THIRD SETTING. I AM UNSURE OF THE OUTSIDE TEMPERATURE BUT IT WAS ABOVE FREEZING. MY LOCAL KIA DEALER, ROPER KIA OF JOPLIN, MO INSPECTED THE VEHICLE THURSDAY MORNING AT 8AM, AFTER THEIR INSPECTION THEY CONTACTED THE DISTRICT SERVICE MANAGER WHO AUTHORIZED THE SUNROOF TO BE REPLACED UNDER GOODWILL WARRANTY AT NO COST TO MYSELF. | Crash: No Fire: No | 22,325 |
| Feb 2020 | EXTERIOR LIGHTING | THE HEADLIGHTS HAVE BLIND SPOTS ON THE SIDES. WHEN GOING AROUND CURVES YOU LOOSE THE SIDE OF THE ROAD. NO VISIBILITY AT ALL AT NIGHT. THIS IS VERY DANGEROUS. I HAVE TALKED TO COMPANYS THAT INSTALLS HEADLIGHTS AND OTHER MECHANICAL PARTS TO VEHICLES AND WAS TOLD THAT ADDING FOG LIGHTS WILL NOT HELP BECAUSE THE HEADLIGHTS ARE ONLY PROJECTING FORWARD LIGHTS. WAS TOLD THAT ADDING FOG LIGHTS WOULD ONLY PROJECT FORWARD ALSO BECAUSE OF THE WAY THEY WOULD HAVE TO SET. THIS NEEDS TO BE CORRECTED!!! | Crash: No Fire: No | 120 |
| Feb 2020 | POWER TRAIN | VIBRATION BEING FELT IN THE STEERING WHEEL, GAS PEDAL AND IN SEAT FROM THE POWER TRAIN FROM HIGHWAY SPEEDS RAGING FROM 60MPH TO 80MPH WITH A WITH A HUMMING NOISE BEING HEARD FROM THE INTERIOR AT THE SAME SPEEDS. IT HAS BEEN GETTING PROGRESSIVELY WORSE. WE BOUGHT THE VEHICLE IN JUNE OF 2019 AND IT NOW HAS ABOUT 13000 MILES ON. | Crash: No Fire: No | 9,500 |
| Feb 2020 | VISIBILITY/WIPER | WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING. | Crash: No Fire: No | 1,500 |
| Feb 2020 | VISIBILITY/WIPER | WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY. | Crash: No Fire: No | Unknown |
| Feb 2020 | EXTERIOR LIGHTING | HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY. | Crash: No Fire: No | 12,000 |
| Feb 2020 | EXTERIOR LIGHTING,VISIBILITY/WIPER | THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP. | Crash: No Fire: No | 10 |
| Feb 2020 | EXTERIOR LIGHTING | THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT AND ARE ESPECIALLY DANGEROUS WHEN IT'S RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC... THE HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH AHEAD ON THE ROADS. IF YOUR GOING UP OR DOWN A HILL TO SEE A SAFE DRIVING DISTANCE AHEAD. | Crash: No Fire: No | 35 |