Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Kia Telluride Complaints
709 consumer-submitted complaints on record for the 2020 Kia Telluride, grouped by component category.
709 Total complaints
8 Crash reports
7 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to exterior lighting, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Kia Telluride complaints?
8 Crash
7 Fire
7 Injury
1 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Kia Telluride complaint categories?
EXTERIOR LIGHTING 162
VISIBILITY/WIPER 121
UNKNOWN OR OTHER 86
ENGINE 80
STRUCTURE 34
POWER TRAIN 31
SUSPENSION 19
VISIBILITY 12
POWER TRAIN,ENGINE 11
ELECTRICAL SYSTEM 9
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2023 | UNKNOWN OR OTHER | Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7. | Crash: No Fire: No | Unknown |
| Apr 2023 | VISIBILITY/WIPER | windshield cracked from camera mount outwards for no reason, no impact | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights. | Crash: No Fire: No | Unknown |
| Apr 2023 | POWER TRAIN | BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE | I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car! | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING,VISIBILITY/WIPER | My windshield cracked out of no where. My bright lights stopped working while driving home. | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | High beams no longer work | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty. | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000. | Crash: No Fire: No | 100,000 |
| Apr 2023 | EXTERIOR LIGHTING | The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000. | Crash: No Fire: No | 44,000 |
| Apr 2023 | EXTERIOR LIGHTING | High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | I noticed paint delamination and chipping on my 2020 Kia telluride with pearl white paint. Upon further research, all other Kias with this color are having the same issue. Vin-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | The high beam lights failed to turn on and will not turn on at all.. | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | Bright headlights stopped working. | Crash: No Fire: No | Unknown |
| Apr 2023 | WHEELS | On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING,VISIBILITY/WIPER | High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok. | Crash: No Fire: No | Unknown |
| Mar 2023 | VISIBILITY/WIPER | In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | My high beam lights do not work. My low beams are all that I have. It is a safety hazard at night due to not having adequate lighting to drive in dark areas. I have had no warning lamps or notifications come on but it has been going on for at least 1-2 months. I have been thinking my lights weren’t bright when switching between bright and dim but just put it to the text on 3/13/2023 and realized they are not in fact changing despite the bright light signal turning blue on my display. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | The contact owns a 2020 Kia Telluride. The contact stated that the high beam headlights failed to operate as needed while activated. The dealer was notified of the failure and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 72,000. | Crash: No Fire: No | 72,000 |
| Mar 2023 | EXTERIOR LIGHTING | Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working. I do not have any indications on my dashboard of any issues. I do use the Kia app and the last healthy alert indicated no issues. I did a little research online and found a forum with other Kia customers having the same issue. Because of this, I decided to make an appointment with the dealership and file a complaint to assure this issue gets resolved in a timely manner. | Crash: No Fire: No | Unknown |
| Mar 2023 | EXTERIOR LIGHTING | High beam lights on both sides stopped functioning | Crash: No Fire: No | Unknown |