Complaint volume
709 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Kia Telluride Complaints
709 consumer-submitted complaints on record for the 2020 Kia Telluride, grouped by component category.
709 Total complaints
8 Crash reports
7 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are exterior lighting, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 7 fire reports, 7 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 188 complaints, with an average reported failure mileage of 18,754 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to exterior lighting, visibility/wiper, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Kia Telluride complaints?
8 Crash
7 Fire
7 Injury
1 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Kia Telluride complaint categories?
EXTERIOR LIGHTING 162
VISIBILITY/WIPER 121
UNKNOWN OR OTHER 86
ENGINE 80
STRUCTURE 34
POWER TRAIN 31
SUSPENSION 19
VISIBILITY 12
POWER TRAIN,ENGINE 11
ELECTRICAL SYSTEM 9
709 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2023 | VISIBILITY/WIPER,VISIBILITY | Windshield cracks with minimal pressure. I have replaced 3 windshield within a year. The smallest rock causes chips that instantly spread. | Crash: No Fire: No | Unknown |
| Jul 2023 | EXTERIOR LIGHTING | The high beam headlights have stopped working out of the blue. The standard headlights are working. I live in dark rural area and rely on these high beams for night driving. Wondering in there is going to be a recall to repair this issue. | Crash: No Fire: No | Unknown |
| Jul 2023 | EXTERIOR LIGHTING | The contact owns a 2020 Kia Telluride. The contact stated that while driving at night at an undisclosed speed, the high-beam headlight switch was activated; however, the high beam headlights failed to operate as designed. The contact was concerned that the failure could cause an accident because the illumination was not adequate while driving at night. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. | Crash: No Fire: No | 66,000 |
| Jul 2023 | ELECTRICAL SYSTEM | I had service on my vehicle on 6/1/23. Now my vehicle has lost complete power several times while driving. The vehicle shuts completely down and the hazards or no other function works when this happens. I lifted my hood and open the positive battery box and the vehicle turns back on. When this happens the rear seats automatically move and fold on their own. I have witness to this event happening on 3 occasions. I reported this issue to kia on 6/30 and I have gotten no response from corporate or the dealership service department where the service was performed. | Crash: No Fire: No | Unknown |
| Jun 2023 | SUSPENSION | The Rear Self Leveling shock absorbers are making a clunking noise and appear to have failed. Very stiff suspension which causes handling problems. Kia dealers are unresponsive in fixing this issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Had my seven year old Granddaughter in my vehicle and was momentarily distracted and the traffic in front of me stopped for geese crossing. I was in cruise control and my forward collision warning system failed to work! No accident as I took the ditch. KIA America Inc. had a voluntary recall for this problem and I took it in to my dealer and they reprogrammed the system. Did not work so I called KIA to see when there would be a recall? They told me to take my vehicle to a different dealer? As this is a safety issue I am concerned and even though they acknowledged it is a problem they seem to not want to do anything! | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | The high beams are not working, since the low beams work there is no reason to change bulb as it only has one. It appears that the shutter is not working. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION | WHILE I WAS DRIVING MY FORWARD COLLISION WARNING INDICATOR STARTED FLASHING ON MY DASHBOARD WHILE A DINGING SOUND WENT OFF. THERE WAS NOTHING AROUND ME, THEN MY TIRE PRESSURE WARNING STARTED GOING OFF WHILE MY PRESSURE WAS FINE. THE INDICATORS WOULD SWITCH BACK AND FORTH BETWEEN BOTH WARNINGS, THEN MY MIRROR SENSORS WERE INDICATING THAT SOMETHING WAS NEXT TO BOTH OF MY MIRRORS WHILE NOTHING WAS THERE. THEN ALL OF MY WARNING INDICATORS BEGAN FLASHING AND CONTINUED TO FLASH. ONCE THESE ISSUES STARTED MY BACK UP CAMER NO LONGER WORKED WHILE I WAS IN REVERSE. I BROUGHT MY VEHICLE DAYS LATER WHEN THE ISSUE PERSISTED TO THE PLACE I BOUGHT IT AND THEY ARE ORDERING A NEW BACK UP CAMERA WITH NO REAL EXPLANATION. CONSIDERING THIS RELATES TO A COLLISION WARNING SOMETHING IN THE VEHICLE MEANT TO PREVENT A COLLISION, NOT WORKING PROPERLY MY OPINION IS THIS IS A SAFETY ISSUE. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY/WIPER | Driving down the highway and notice a small chip in the windshield.We heard no impact noise while driving. It went from a micro chip to the attached picture in approx an hour. We are outraged because we just repaired our windshield last week from an unknown chip/crack that we came outside to one morning. It spread from the rear view mirror area to the passenger edge of the windshield in 2 days. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | About a few weeks ago my family and I were on our way to Disney for vacation. While on the highway driving around 70+ mph the vehicle suddenly made a big bang sound. The radio shut off and the checkESC (electronic stability control) message popped up on the display. A few miles later it did the same thing. Good thing we had just started our 10 hour drive to be able to take a back road back home doing 55 mph to switch vehicles. Once we got back from our vacation, we took it to a Kia dealership. On our way to the dealership the radio was constantly rebooting itself and then the big bang will happen. The dealership said they could not duplicate the issue and fixed the recalls instead and called us to come pick the car up. On our way home from the dealership, the radio again started rebooting itself. We tried to take it to an Hyundai dealership because it’s a lot closer to our house, only to find out when we got there that they don’t have the equipment to electrically work on a Kia product. So on our way home from the Hyundai dealership the radio starts doing the same thing and while going over an overpass, it did the bang thing twice. The bang feels like the car is stopping and starting back up really fast while the car is in gear and rpm’s jump up as well. It all starts with the radio constantly rebooting itself nonstop. As of 6/10/23 the car is back at the Kia dealership. After explaining and showing recorded videos to the service advisor, they claim the car cannot possibly be repaired unless they are able to duplicate the issue. They think we have an issue with the radio constantly rebooting itself, which we do, but it’s more so of a safety issue of the car shutting itself off while driving. We purchased this vehicle 2 months ago and have put less than 2500 miles on it. Also the other day, we were pulling up to our home and when I put the car in reverse to back in, the car shut off. This has to be the worst purchase we have made. It only has 54,000 mikes on it. | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings. | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | The car will NOT start with a ESC warranty | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY/WIPER | We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side. | Crash: No Fire: No | Unknown |
| May 2023 | VISIBILITY | The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000. | Crash: No Fire: No | 17,000 |
| May 2023 | EXTERIOR LIGHTING | High beams do not work | Crash: No Fire: No | Unknown |
| May 2023 | EXTERIOR LIGHTING | My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing. | Crash: No Fire: No | Unknown |
| May 2023 | SEAT BELTS | Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again. | Crash: No Fire: No | Unknown |
| May 2023 | EXTERIOR LIGHTING | The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981. | Crash: No Fire: No | 102,981 |
| May 2023 | EXTERIOR LIGHTING | This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams. | Crash: No Fire: No | Unknown |
| May 2023 | EXTERIOR LIGHTING | High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product. | Crash: No Fire: No | Unknown |
| Apr 2023 | EXTERIOR LIGHTING | While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue! | Crash: No Fire: No | Unknown |
| Apr 2023 | TRAILER HITCHES | The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |