Complaint volume
171 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Tucson Complaints
171 consumer-submitted complaints on record for the 2020 Hyundai Tucson, grouped by component category.
171 Total complaints
5 Crash reports
2 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 30 complaints, with an average reported failure mileage of 30,309 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Tucson complaints?
5 Crash
2 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2020 Hyundai Tucson complaint categories?
ENGINE 56
SERVICE BRAKES 19
UNKNOWN OR OTHER 19
SERVICE BRAKES, HYDRAULIC 17
ELECTRICAL SYSTEM 9
AIR BAGS 5
POWER TRAIN 5
BACK OVER PREVENTION:DISPLAY FUNCTION 3
FORWARD COLLISION AVOIDANCE 3
SEATS 3
171 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | ENGINE | Engine is consuming 3+ quarts per 1000 miles. There is no low oil warning light or notification, just a low oil pressure light which could be caused by many things that would not cause a vehicle fire like low oil would. Hyundai was contacted and we were told that all we need to do was get our oil changed with them, come back in 1000 miles to check the level, if it was consuming greater than 1 quart per thousand miles we would be scheduled for a combustion chamber cleaning (service tech said this would do nothing to solve the issue), drive 1000 more miles and check level again, and if it was greater than 1 quart per thousand we would be scheduled for a new engine. They were informed that we were the second owner and we were told that shouldn’t be an issue. After completing the oil change and going in after 1000 miles we were told that the engine consumed approximately 3 quarts of oil. That information was apparently submitted to Hyundai and they said we were not approved for the combustion cleaning because we were the second owner. The safety of the vehicle was not taken into account at all and Hyundai did not show any concern of vechile fires even though low oil is a contributing factor to many scenarios that can cause injury or death. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The contact called a towing service to jumpstart the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the crankshaft bearing failed due to foreign material in the engine and oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000. | Crash: No Fire: No Towed | 122,000 |
| Jul 2025 | ENGINE | Excessive oil consumption in the engine. 1 Qt every 900 to 1000 miles. This has been going on a while. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | This call actively has a recall on engine rods any Hyundai and some Kia models ranging from 2011 all the way until 2022. They are known for having a faulty motor with active oil consumption and are currently facing several lawsuits and my car is one of these cars facing this issue however, the manufacturer doesn’t want to Fully create a recall on the motor claims that are causing this rapid oil consumption issue I would like this to be investigated as well as it be investigative why you don’t already have their current active recall listed on your website . but if your website was correct and listed the engine, Roddery call, and if my engine rod were to blow, then they would actually address this issue however, some people are getting this issue addressed under their manufacturer warranty however it is becoming extremely difficult because they want us to pay out-of-pocket for a pointless test as newer vehicles should not be burning oil with no active problems. Clearly, the states there is a problem which there is as of all the active lawsuits. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Car had check engine light come on and found out that it had been using oil. Engine started using more than 1 quart of oil every 1000 miles. Catalytic converter had to be replaced because it was plugged. Car had less than 80,000 miles on it when this started happening. | Crash: No Fire: No | Unknown |
| Apr 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | At times, this vehicle will refuse to go. You will get an alert in the dash that the emergency braking system has engaged. It may be a door is not completely shut, or sometimes it's just that I don't have my seat belt on. It seems to be inconsistent, because I often times put my seat belt on after I finish backing out, and am ready to go forward. If there is any kind of incident that requires a fast escape, this "feature" could cost somebody their life, or cause them to deal with a carjacking. The car needs to go when I tell it to go. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | Excess Oil consumption cause the engine to die and the car to stall out in the middle of the road. Engine needs completely replaced. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | This engine been consuming tons of oil in it and I keep having to add more oil to it and it doing same thing with the coolant causing the engine to heat up a lot and smoked too | Crash: No Fire: No | Unknown |
| Mar 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle stalled and failed to accelerate while the accelerator pedal was depressed. No warning light was illuminated. In addition, the contact stated that the A/C was blowing warm air. The contact lives in a hot climate and was concerned for the safety of her 2 minor children. The contact stated that on three separate occasions, three A/C compressors were used to attempt to repair the vehicle at a service center however, the failure persisted. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense due to the warranty being invalid. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Mar 2025 | EXTERIOR LIGHTING | The contact owns a 2020 Hyundai Tucson. The contact stated that while reversing, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake light needed to be replaced. The independent mechanic informed the contact that the brake light housing case had melted. The dealer was contacted to purchase a new housing case. The contact purchased the part, and the vehicle was taken to the independent mechanic and the vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. | Crash: No Fire: No | 100,000 |
| Feb 2025 | ENGINE | The oil pump failed, causing the car to die while on the interstate. There was no prior signs nor warnings to this issue, and it caused the engine to lock up, meaning that the engine now needs to be replaced. This is not unheard of with Hyundai’s. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | 2020 Hyundai Tuscon engine continually consumes an excess amount of oil on a weekly basis causing cylinder knocks. This vehicle has been routinely maintainanced and continues to experience this issue which is an issue known by the manufacturer and has yet to be addressed seriously by the manufacturer. The vehicle is just out of warranty; however, the issue stems from known engine faults that are the responsibility of the manufacturer. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | The check engine light became flashing and the vehicle went into limp mode while occupied by two adults and one minor child as they were merging to access the freeway | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | For about three weeks, my airbag warning light appeared intermittently, lasting 1–3 minutes at a time. I have not taken it to the dealership because I was unsure if it was covered by the warranty, and they had no availability. Now the warning light is off, but I am worried that the airbags will not deploy if needed. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | When it rains water droplets from back door impair rear view back up vision. round spots are obstructing the view on back up camera | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | Our daughter was notified by another driver at a stoplight that her brake lights were not working. The car's brake sensors indicated the brake lights were not working, while driving the light went off and the lights worked again momentarily. The Hyundai dealership refused to address the problem when it was taken in for maintenance because the light did not appear for them they said it wasn't possible to a fix it. After an online search, there are instructions on what to do if you are a DIY person. They are very basic if you know your way around the electrical system in the auto. Our daughter lives and works in the Phoenix metro area putting her at risk from collision and being in violation of local ordinance regarding vehicle operation. There were no earlier indications of a problem until 5 days ago. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | I went to Thompson Automotive to finance a vehicle and within a month and half my engine blew. There were no engine lights, no lost of oil, no warning, no signs of any error, before this series of malfunctions took affect. I was on my way to the dealership and my car being slowing down to a complete stop as I was getting off the highway ramp. I was traveling at the speed of 25mph, when the car started to make loud noises that I never heard before that day, and completely shut down in front of a huge tractor trailer in traffic. The dealership has had my car since 6/7/24. Now the car has about 85,000 miles on it. I have to pay another $3,000 for my portion to get a new engine. Which is outrageous considering I just agreed to pay $19,990. I am highly disappointed that I lost my job and everything behind this horrific situation that actually feels like a set from the beginning. Now that I’m reading all the comments and unfortunate but very similar situation everyone is suffering from with the particular car. I can’t fathom why it’s still on the market to be purchase for consumers with these major and potentially deadly problems. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | I was driving 45mph on a major road when, the vehicle with out warning lost power, I heard rattling, lost power. I turned it back on by the power button, drove into gas station where the check engine light flashed, oil light flickered and didn't turn back on. Car was rattling, turned it off. Got out, checked engine under hood and components. Dip stick had oil. Car had no signs of anything else. Vehicle would not start, called tow. Waited 5 hours for tow. Did not hear back from Hyundai dealership in a month. Submitted all articles of maintenance. Going on two months and was told to resubmit. Three months prior, engine over heated due to original hose component coupler piece melting. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | Check engine light came on and went off again prior to waiting the 2 weeks for service. Infamous code P0420 catalytic converter bank 1 code where manifold, catalytic converter, and O2 sensor were replaced at a measly 37k miles. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | This is the second Hyundai Tucson that I have owned and the same thing has happened wih both of them. My daughter also bought her Hyundai Tucson the same day as I got mine in June, 2020, and the same thing is happening to her. It starts with the engine warning light coming on, and then finding that the engine oil is low in between oil changes. There is no visible sign of the oil leak (no drops on the driveway, no oil in the engine compartment, etc.) but now the oil is disappearing at an alarming rate. My daughter has had her car looked at, and it appears that she may have to get a new engine, which is what happened with my previous Tucson (2015). Luckily, Hyundai "good-willed" me the replacement of my previous engine, but now I am at, or close to the limit on my extended warranty (for which the dealership did not give me paperwork), and have an engine that is just disappearing engine oil. Hyundai has to know of the issue, but refuses to make corrections to the problem which sticks people with huge bills to correct a problem they know exists. I have seen MANY complaints about this exact thing, so it's not a secret. | Crash: No Fire: No | Unknown |
| Aug 2024 | SEAT BELTS,VEHICLE SPEED CONTROL | When driving this car it is hard to go to higher speed. Acceleration is a huge problem. Coming on to the highway I have to wait until there's no one approaching due to the fact that it takes about 40 seconds to a minute for the car to accelerate once it comes to a stop. When switching lanes it takes 40 to 60 seconds to accelerate as well. That's not safe. God forbid someone was speeding directly behind me I would absolutely be hit. It takes to long to accelerate and get out of the way. I was nearly hit by a semi truck due to this problem. Thank goodness the truck moved to the other lane because the Tuscon couldn't! Also the car won't allow you to close off the outside air while if the front or rear air function. So if I want to place air on the windshield I have to breathe in the air from the person in front tailpipe. That's crazy. This is the first car I've had that did this. It's disgusting especially living in ny why should I have to breathe in that toxin. Also I can not find the third seat belt for the passengers in the back. The car is suppose to be a five passenger car however only four can safely be seated. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | On 8/7/2024 the engine light came on and stayed on. I took the car to my service pro and he did a pcm scan. Error code displayed a catylitic problem on bank 1. This is the secind time this has happened to this vehicle. First time was 2/13/2023, Mileage was 52000 miles. Salem Hyundai replaced the Cat with a new one. On 8/8/2024 I called Salem NH Hyundai to report the issue and have an appt for 8/14/2024. Milage on vehicle is 77181. | Crash: No Fire: No | Unknown |
| Jul 2024 | LANE DEPARTURE: ASSIST | While driving the vehicle suddenly started alarming indicating to check "Forward Collision Warning" followed by an alert to check "Lane Keeping Assistant." Immediately pulled off the road shut the vehicle off and checked the perimeter. No issues noted. Issue continues, while waiting for service from local dealers. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Had for a year. 6 months ago, started sputtering, surging, slowing and dying on a regular basis. Have had it shop at Chapman used in Tucson, AZ and Lawley Hyundai in Sierra Vista Arizona 3 times. Chaan couldn't repair, so we went to Lawley. The mechanism there keep saying they cannot reproduce! The engine malfunctions 3-4 time during any drive we do. Has been going on for 6 months. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES | Electrical rear brake system. My rear driver side brake like sometimes fails to operate properly. Brake warning light on dash comes on. This happens on and off. After researching the issue I found numerous owners are having the same issue. Some replace the bulb multiple times while others have had dealerships replace the harness. Both solutions only temporarily fixed the problem for a short time | Crash: No Fire: No | Unknown |