Complaint volume
168 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Sonata Complaints
168 consumer-submitted complaints on record for the 2020 Hyundai Sonata, grouped by component category.
168 Total complaints
4 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 26,013 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Sonata?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Sonata
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Sonata complaints?
4 Crash
1 Fire
4 Injury
0 Fatality
8 Towed
3 Medical attention
What are the most common 2020 Hyundai Sonata complaint categories?
FUEL/PROPULSION SYSTEM 21
UNKNOWN OR OTHER 15
ELECTRICAL SYSTEM 9
FUEL SYSTEM, GASOLINE 8
ENGINE 7
STRUCTURE 7
POWER TRAIN 6
POWER TRAIN,ENGINE 6
AIR BAGS 5
BACK OVER PREVENTION 5
168 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2021 | STEERING | Steering wheel makes whining/scrubbing noise when turning. Steering a vehicle is a critical component of safety and being able to avoid dangerous situations. The problem has been reported, inspected, and confirmed by a dealer. The component has not been inspected by the manufacturer, police, or independent service center. There were no warning messages, lamps, or other symptoms of the problem prior to failure. The problem first appeared when the vehicle was under 15,000 miles. The dealership advised that the worm shaft assembly needs to be replaced. | Crash: No Fire: No | Unknown |
| Dec 2021 | FORWARD COLLISION AVOIDANCE | The contact leased a 2020 Hyundai Sonata. The contact state that the radar in the vehicle interacted with the radar in Ford vehicles. While parking in a parking spot there was a beeping sound detected. While at a stoplight with a vehicle in front to the side, the radar engaged when a Ford vehicle drove up. The contact stated while turning nearby another Ford vehicle the radar engaged and the driver applied the brakes. The Forward Collision-Avoidance warning light was illuminated. The contact called the local dealer, but the vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6. | Crash: No Fire: No | 6 |
| Nov 2021 | STRUCTURE | On Nov. 2020 my husband and I purchased a new 2020 Hyundai Sonata with 2mls.off the showroom floor at Daytona Hyundai dealership, Daytona Beach,Fl. We moved to Ga.One day in December, I opened the driver side back door to put groceries in the backseat and I noticed water on the door frame at the bottom ,I thought maybe I might have left the window part of the way down and rain came in. a few weeks after that I went into town I was going to put groceries again in the driver side back door and water sitting on the bottom of the frame inside the door . The window was up .So this went on every time it rained. I drove my car to Rome GA at Heritage auto group they sell Hyundai’s And also service them. [XXX] in service department he’s the manager I told him about the door where I was finding water at every time that it would rain. So he told me to bring it back when I was able to leave it. For the next couple months I had a medical emergency with our son that lives in Florida when he lost eyesight. With the specialist diagnosis he had uveitis in both eyes. The first trip was in April 2021 and I 95 southbound in Florida maybe past Saint Augustine we were driving 60 miles an hour the traffic was very heavy and all three lanes, I was in the center. It was within seconds that I seen something rubber in front of me in my lane ,it could not be avoided or I would have caused a accident with other vehicles. I ran over it on the right side front bumper so my son and I decided to drive it on down to Daytona Hyundai in Daytona where we purchased it at. The manager in the service department there inspected my car all the way around and told me the damages to the right front bumper and the plastic air dam he also said that I could leave it there but they didn’t have a loaner for me & they couldn’t give me a timeframe I told him I had to get back to Georgia take care of my husband. He said that I could have it repaired up there. He did finish cutting off the plastic air-dam . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Hyundai Sonata. The contact stated that while depressing the brake pedal, the front of the vehicle was wobbling. The vehicle was taken to a dealer where it was diagnosed that the rotors needed to be resurfaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. | Crash: No Fire: No | 11,000 |
| Oct 2021 | UNKNOWN OR OTHER | Driving on the Interstate at 65mph the car suddenly goes down to 5mph. Unwanted deceleration! At the same time the dash warning lights come on. Check engine and ABS. This happened 3 times now. 2 times on the Interstate in heavy traffic and once going 35mph on a back road. Miraculously we were able to pull over without any cars slamming into us. This unwanted deceleration happened on July 28, August 18 and Sept 13. Each time after pulling to a safe area we turned the engine off, waited a few minutes and turned it back on. Then resumed normal driving speed. Brought it to the dealer after each time. This shut down started after the car was only 4 months old with 2,983 miles on it.First time they said they couldn't find anything wrong and reset the computer, said if it happens again they will look into it more. The second time they replaced a Body Assy-Throttle and Gasket. The 3rd time they replaced the front wiring assembly control. I have all the repair paper work. We were driving playing Russian roulette wondering when it will happen again. With cars speeding around us we were lucky no one was close on our tail. This is an extremely dangerous situation. Each time it was beautiful sunny weather, two times heading to the beach, 3rd time heading to NH after 2 hrs of driving and one hour stopped, resumed driving for 20 min when it happened. No common denominator. I hope that this is not happening to others. I have reported this issue to Hyundai Motors America and they have offered me $500 and 60 days to release them from any liability or claim. Since I just got my car back finally Sept 20th, I certainly can't say my concerns have been resolved. | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | 1.TRANSMISSION DOES NOT FUNCTION PROPERLY AT ALL TIMES. IT SLIPS FROM TIME TO TIME UPON ACCELERATION, (RIGHT AFTER DECELERATION), INCREASING THE ODDS OF A COLLISION WHEN ATTEMPTING TO AVOID OTHER VEHICLES ON A COLLISION COURSE WITH MINE. 2.NOISE FROM STEERING COLUMN 3. THREE TRIPS TO DEALER HAVE BROUGHT NO RESOLUTION | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | The automatic shut off. When the car is locked I can run it for a total of 20 minutes with auto start, when it's unlocked I can run it for a total of 60 minutes. Sometimes because of my job I need to auto start it and run it for longer to either warm up or cool down and it is unsafe to leave it unlocked. There should be an option for me to turn off the time limit and not have it reset every time I restart the car! When I'm shopping and I need to leave my dog inside for instance and it's 91 degrees outside, I should be able to lock my car and let it run for as long as I need to be in the store without worry it will shut off with him inside and suffocate him in the heat. This is another HUGE safety issue! | Crash: No Fire: No | Unknown |
| Jul 2021 | LANE DEPARTURE | The driver seat belt pops out sometimes for reasons unknown. The speakers suddenly stop working at random times so I got lost while listening for navigation directions safely paying attention to the road instead of watching the screen for upcoming turns. And the biggest one, a few times I almost crashed into oncoming cars and guard rails because if the road has a dip the sonata decides to jerk hard to the side and overcorrect itself when lane assist is on. When the road is level it just beeps annoyingly loudly when it can't see the lines or you accidentally cross over it, but does not actively assist even tho active lane assist is on. This is a major safety issue!!!!! | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | The transmission since we got the vehicle has had random hard shifts. The software updates seemed to have alleviate some of the occurrences. How ever when it does happen now. The whole car shakes while at idle and shifts extremely hard. Almost like braking hard. The problem has not been reproduced at a dealership yet, taking it in ASAP for inspection. Noting relating to the power train has been replaced. Just a software update a while back. No warning lights came on the screen when it happened. My wife was going about 20 miles per hour when she tried to accelerate. It was hesitant than shifted hard, lurching forward than accelerated. When she came to a stop at the next light it was shaking the whole car. | Crash: No Fire: No | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | Driving, car started making a weird sound followed by a warning light on dashboard with dinging sound to correlate... car became difficult to gas, vehicle motion was lagging where I just knew I had to pull over Bc this car was going to literally stop began to slowly (Bc that’s all car would allow) to proceed forward and I was forced to come to a haunt as I pulled onto side of highway. I then could no longer move it. Turned car off for minute then returned to try to start again, car would not accelerate at all nor turn on fully.. I was forced to wait hour to get a tow... took to shop, no problem such was found , car started & ran again ... this is 3 days later the car again continued the same exact pattern & I was unable to drive any further and forced to once again to get tow. This has to be something of bearings with engine, this car mode is not on list but IT certainly is an issue that I believe is related & should be rectified by Hyundai. | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | The Contact owns a 2020 Hyundai Sonata. The contact stated while driving 60 mph, the vehicle abruptly decelerated to 30 mph. The contact also stated that previously the windshield wipers failed and the driver’s side window failed to roll all the way up. The vehicle was towed to the dealer to be diagnosed. The mechanic was unable to retrieve a diagnostic trouble code. The contact stated that the dealer could repair the driver’s side window and windshield wipers. The manufacturer was contacted and informed of the failure. The failure mileage was 16,000. | Crash: No Fire: No Towed | 16,000 |
| Apr 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE VEHICLE'S FUEL GAUGE (TYPE C) DOES NOT ACCURATELY ADJUST FOR CHANGES IN THE AMOUNT OF GAS IN A TIMELY MANNER. IT NORMALLY TAKES 2-3 DAYS FOR THE GAUGE TO MOVE TO FULL TANK EVEN THOUGH IT IS FULL. SAME PROBLEM FROM 1/4 TO 1/2 TANK, ETC. FOR EXAMPLE, I NOTICED THE PANEL SAID I HAD 11 MILES TO EMPTY ON FRIDAY. THE GAS GAUGE SHOWED OTHERWISE. I WASN'T NEAR MY USUAL FILL STATION, SO I PUT 5 GALLONS OF GAS IN THE CAR. IT IS NOW WEDNESDAY (5 DAYS LATER). THE GAS GAUGE MOVED SLIGHTLY YESTERDAY TO ALMOST 1/4 TANK, BUT THE FUEL TANK WARNING WENT FROM 11 TO 0 MILES LEFT TO EMPTY (SEE ATTACHMENT). I DROVE ON THE HIGHWAY EACH DAY AND IN THE CITY. I PURCHASED THIS CAR JULY 2020 WITH A FULL TANK. THIS PROBLEM BECAME EVIDENT IN AUG 2020. AFTER REFILLING THE TANK, THE READER SHOWED 111 MILES TO EMPTY. I INFORMED HYUNDAI AGENT OF THE ISSUE, WHO HAD NO IDEA WHY THIS WAS HAPPENING. THE GUAGE AND FUEL TANK READER FINALLY ADJUSTED AFTER ABOUT 3 DAYS. I HAD 449 MILES ON THE CAR AT THAT TIME. I NOW HAVE OVER 4,000 WITH SAME PROBLEM. APPARENTLY, SOMETHING IS FAULTY, BUT I DON'T KNOW WHAT. AUTO DEALER IS BAFFLED. THIS ISSUE COULD RESULT IN A REAL FUEL SHORTAGE WHILE TRAVELING WITH NO GAS STATION NEARBY. | Crash: No Fire: No | 449 |
| Apr 2021 | ENGINE | ON NOV. 17 WHILE DRIVING APP. 65 MPH ON THE HIGHWAY THE CAR SUDDENLY SHUT ITSELF OFF. ALL OF THE DASHBOARD LIGHTS LIT UP & THE CAR WOULD NOT RESTART. AFTER 10 MIN. OF TRYING TO RESTART THE CAR, THE CAR STARTED AGAIN, & ALL THE LIGHTS ON THE CAR DISAPPEARED. THE FOLLOWING DAY, WHILE WAITING IN THE TURNING LANE AT A RED LIGHT, THE CAR SPUTTERED & TURNED OFF. ALL THE LIGHTS ON THE DASHBOARD LIT UP & THE CAR WOULDN'T START I HAD THE CAR TOWED ON NOV 18 202 TO A HYUNDAI DEALERSHIP. THE DEALERSHIP REPORTED THAT THERE WAS AN INTERNAL SHORT WITH THE ABS MODULE & THE HYDRAULIC MODULE ASSEMBLY WAS REPLACED. ON, NOV 24, I WAS DRIVING THE CAR & THE CAR STALLED ALL THE WARNING LIGHTS WENT BACK ON. I HAD THE CAR TOWED THE DEALERSHIP WHERE IT STAYED UNTIL DECEMBER 11 THE DEALERSHIP STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I PICKED UP THE CAR ON DEC 11 & THE CAR APPEARED TO BE WORKING NORMALLY. HOWEVER, ON DEC19, WHILE STOPPED AT A RED LIGHT, THE CAR BEGAN TO SHAKE BACK & FORTH AT IDLE & THE RPMS STARTED TO GO UP DESPITE MY FOOT BEING ON THE BRAKES. THE CAR BEHIND ME SAW WHAT WAS HAPPENING & HELPED ME PULL OVER TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO THE DEALERSHIP YET AGAIN. THE DEALERSHIP STATED THAT THEY WERE ABLE TO DUPLICATE THE ISSUE ON DEC 23, 2020. HOWEVER, NO FIX WAS DONE TO THE CAR. THE DEALERSHIP CLAIMED THAT THE CAR WAS IN A 'RELEARN' PROCESS & IT WOULD NEED MORE TIME FOR THE CAR TO 'RELEARN' HOW TO DRIVE AGAIN. EVERYTHING SEEMED OKAY AFTER THE DEC 23 INCIDENT UNTIL FEB 8 2021 WHEN I TRIED TO STOP WHILE IN TRAFFIC & THE BRAKES WOULD NOT WORK AT ALL. I NARROWLY AVOIDED GETTING INTO A MAJOR ACCIDENT & ONCE AGAIN BROUGHT THE CAR TO THE DEALERSHIP. THE DEALERSHIP FOUND THAT THE MASTER CYLINDER ASSEMBLY WAS INTERNALLY DEFECTIVE & WAS NOT HOLDING PRESSURE AND AS A RESULT THE BRAKES WERE NOT WORKING. THE VEHICLE WAS RETURNED TO ME ON FEB 11 2021. | Crash: No Fire: No | 1,389 |
| Mar 2021 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2020 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 35 MPH AND ENTERING THE HIGHWAY, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE VEHICLE WAS SPUTTERING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 45 MPH. THE CONTACT PULLED ONTO THE SHOULDER OF THE HIGHWAY AND SHUT-OFF THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACTED RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT PULLED OFF THE HIGHWAY AND HAD TO RESTART THE VEHICLE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - WEBB HYUNDAI MERRILLVILLE (1000 81ST AVE MERRILLVILLE IN 46410, (219) 249-4961) WHERE THE DIAGNOSIS WAS NOT DETERMINED FOR THE ENGINE HOWEVER, THE CONTACT WAS INFORMED THAT THE HEATING SYSTEM WAS FAULTY AND THE INSTRUMENT PANEL FAILED TO PROVIDE AN ACCURATE WARNING LIGHT FOR THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 14,698. | Crash: No Fire: No | 14,698 |
| Feb 2021 | STRUCTURE | THE VEHICLE'S DRIVER SIDE WINDOW IS NOT SEATED PROPERLY AND HAS EXCESSIVE WIND NOISE WHEN DRIVING. DEALERSHIP CONFIRMS THIS ISSUE ACROSS MULTIPLE MODELS IN THE 2020 AND 2021 HYUNDAI SONATA. | Crash: No Fire: No | 600 |
| Jan 2021 | POWER TRAIN | OCCASIONALLY THERE IS A SERIOUS DELAY WHEN TRYING TO ACCELERATE. CAR TENDS TO JERK/BUCK WHEN ACCELERATING, USUALLY IN THE LOWER GEARS. I HAVE NO IDEA IF THIS IS A TRANSMISSION ISSUE OR A FUEL INJECTION ISSUE, BUT MY DEALERSHIP HAS NOT BEEN ABLE TO DETECT AN ISSUE AND KEEPS TELLING ME EVERYTHING IS NORMAL WHEN IT CLEARLY ISN'T. THE CAR ALSO HAS HARSH DOWNSHIFTS ESPECIALLY GOING FROM 2ND TO 1ST GEAR. | Crash: No Fire: No | 2,000 |
| Dec 2020 | EQUIPMENT | 2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO LACK OF NORMAL BLUETOOTH FUNCTIONALITY MAKING VEHICLE UNSAFE. *LD *JS | Crash: No Fire: No | Unknown |
| Nov 2020 | FUEL/PROPULSION SYSTEM | AS THE VEHICLE WAS AT A COMPLETE STOP AND WAITING FOR A CHANCE TO GET IN TRAFFIC, THE CAR HESTIATED AND WOULD NOT RESPOND TO THE DEPRESS OF THE GAS PEDAL, FOR A SECOND OR TWO... VERY STRANGE INDEED!....IS IT A TRANSMISSION ISSUE OR SOMETHING ELSE....THE TRANSMISSION SHIFTS STRANGE FROM THE COMPLETE STOP POSITION...THIS HAPPENES MORE THAN ONCE! AND ONE INSTANCE IT ACTUALLY JERKED ( BUCKED) SOMEHOW...CONCERNED ABOUT THIS... | Crash: No Fire: No | 1,600 |
| Nov 2020 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | GASES FROM THE DASHBOARD HEATING CAUSE A FILM TO FORM BETWEEN THE WINDSHIELD AND THE CAMERA. BECAUSE OF THIS, IN HEAVY DIRECT SUNLIGHT, LANE KEEP ASSIST TOGGLES ON AND OFF WITHOUT WARNING CAUSING UNINTENDED LANE DEPARTURES WITH OUT WARNING. ALSO, WHEN USING SMART CRUISE CONTROL, THE VEHICLE SLOWS TO A STOP BUT MAY CONTINUE MOVING SLOWLY EVEN AFTER DISPLAYING THE PRESS GAS TO CONTINUE SCREEN. THE AUTO HOLD LIGHT DOES NOT ILLUMINATE. | Crash: No Fire: No | 9,000 |
| Oct 2020 | STEERING | WHEN STEERING THERE IS A LOUD NOISE WHEN TURNING IN EITHER DIRECTION BE IT LEFT OR RIGHT, SOMETHING IS RUBBING IN THE STIRRING COLUMN, WITH THE STIRRING HAVING FOR TO MUCH PLAY ALL MOST TURNING COMPLETELY A FULL CIRCLE I HAVE SENT IN THIS COMPLAINT ONCE BEFORE, BUT GAVE THE INCORRECT VIN NUMBER FOR MY CAR SOMETHING IS RUBBING, AND IT'S A LOUD SOUND. THE SOUND IS THERE IF WHEN THE CAR IS IN MOTION, OR STANDING STILL, IF YOU TURN THE STIRRING WHEEL | Crash: No Fire: No | 800 |
| Oct 2020 | WHEELS | ON AUGUST 14TH,2020, I PURCHASED A VEHICLE FROM THE SHOWROOM FLOOR FROM CRAIN HYUNDAI OF CONWAY, ARKANSAS. THE CAR WAS AESTHETICALLY PLEASING AND ONLY HAD 46 MILES ON THE SPEEDOMETER. AT THE TIME OF THE PURCHASE I WAS NOT AWARE OF THE TERM "MODIFICATION" NOR THE RAMIFICATION ASSOCIATED WITH HAVING A VEHICLE MODIFIED. I ASSUMED THE DEALERSHIP WERE RESPONSIBLE FOR PROVIDING ME WITH A SAFE AND EFFICIENT VEHICLE. THE CAR HAD ADDED EQUIPMENT: CRAIN CARE PKG: $1,397.00 - WHEEL LOCKS: $89.00 - WINDOW TINT: $189.00 - BLACK OUT PACKAGE: $4,295.00, WHICH I LATER LEARNED THE AMERICAN RACING RIM #AR934 FASTLANE, DOES NOT FIT A 2020 HYUNDAI SONATA, THEY ARE 20 INCH RIMS AND HAD EXTENSA HP 225/35R20 90W TIRES AND THE RECOMMENDED TIRE IS 235/45R18. WITHIN A MONTH AFTER THE NEW CAR PURCHASE IT RAIN AND THE CAR LOST TRACTION AND BEGAN TO SLIP AND SLIDE. I PROPOSE IMPLEMENTING LAWS TO GOVERN DEALERSHIP MODIFICATION OF VEHICLES AND HOLD SAID DEALERSHIP RESPONSIBLE FOR INFORMING THE CONSUMER OF THE NEGATIVE RAMIFICATIONS INVOLVED WITH KNOWINGLY PURCHASING A VEHICLE FOR AESTHETIC DESIRES. AFTER LEARNING OF MY MISTAKE THE HYUNDAI CORPORATION WOULD NOT NEGOTIATE A REASONABLE AGREEMENT WITH ME, AND CLOSED THE COMPLAINT LEAVING ME WITH AN UNSAFE VEHICLE THAT WAS ALTERED BY A THIRD PARTY COMPANY WITHIN THE DEALERSHIP, NAME: MOTOR SPORTS AUTHORITY. THE DEALERSHIP WOULD NOT RELEASE FROM THAT CONTRACT AND THE WORKMANSHIP OF THE BLACK OUT PACKAGE IS UNRAVELLING AND I DISCOVERED THE MODIFICATION HAS DECREASE THE VALUE OF THE CAR, WHEN I THOUGHT IT WOULD INCREASE IN VALUE. I ALSO LEARN THE ADDED EQUIPMENT STATED ABOVE WAS NOT INCLUDED ON THE VEHICLE PURCHASE INVOICE WHICH EFFECTS POSSIBLE REPAIRS AND/OR REPLACEMENT CONCERNING AUTOMOBILE INSURANCE COVERAGE. DEALERSHIP SHOULD BE HELD ACCOUNTABLE AND RESPONSIBLE FOR INFORMING CUSTOMERS OF MODIFICATION AND BE HELD LEGALLY BINDING FOR THE VEHICLE SAFETY | Crash: No Fire: No | 2,855 |
| Oct 2020 | STEERING | WHEN MAKING TURNS THERE IS A VERY NOTICEABLE SOUND WHEN TURNING BOTH LEFT AND RIGHT, WITH FOR TO MUCH PLAY IN THE STEERING WHILE TO THE POINT THAT IT ALL MOST GOES COMPLETELY AROUND. ..WHILE IN NORMAL DRIVE MODE IT SOUNDS SOUNDS SOMEWHAT LIKE A WASH CYCLE/ | Crash: No Fire: No | 800 |
| Oct 2020 | STEERING,VEHICLE SPEED CONTROL | MESSAGE ON INSTRUMENT PANEL STATED'COLLISION AVOIDANCE SYSTEM WAS DISABLED AND RADAR WAS BLOCKED.THE ELECTRIC POWER STEERING ALSO BEGAN TO FUNCTION ERRATICALLY AND A STEERING WHEEL SYMBOL APPEARED AND KEPT CHANGING COLOR FROM GREEN TO WHITE.THIS HAPPENED AFTER DRIVING APPROXIMATELY 400 MILES FROM THE DEALER IN NJ TO CHARLOTTE NC.MILEAGE IS 975. | Crash: No Fire: No | 700 |
| Oct 2020 | UNKNOWN OR OTHER | PUSHED THE PARK BUTTON, SHOWED P ON THE DASH INDICATOR, DOORS THEN UNLOCKED. WHEN EXITED VEHICLE IT BEGAN ROLLING BACKWARD, PARK HAD NOT ENGAGED SLIGHT HILL ONLY. THIS HAS HAPPENED REPEATEDLY. PUSHED BUTTON TO PLACE THE CAR INTO REVERSE AND THE VEHICLE WOULD NOT ENGAGE OR GO ANYWHERE. | Crash: Yes Fire: No Injuries: 1 Medical attention | 500 |
| Sep 2020 | POWER TRAIN,ELECTRICAL SYSTEM | FOLLOWING A FIRMWARE UPDATE TO THE OBC FOR A RECALL, THE VEHICLE TRANSMISSION NOW HAS A SEVERE DELAY RESPONDING TO DRIVER INPUT. THE TRANSMISSION IN THIS VEHICLE HAS ELECTRONIC SHIFT WITH PUSHBUTTONS. PREVIOUS TO THE FIRMWARE UPDATE, THE TRANSMISSION WOULD RESPOND INSTANTLY TO DRIVER INPUT FROM THESE BUTTONS. FOLLOWING THE FIRMWARE UPDATE, THE TRANSMISSION TAKES TWO SECONDS TO RESPOND. THIS DELAYED ACTION PROHIBITS DRIVER EMERGENCY SHIFTING, CREATING SEVERE RISK OF AN ACCIDENT. IN MY VEHICLE, I RECENTLY WAS ALMOST INVOLVED IN A TRAFFIC ACCIDENT WHEN THE DELAYED RESPONSE FROM THE TRANSMISSION CAUSED MY VEHICLE TO REVERSE INTO THE OPPOSING LANE OF TRAFFIC AS ACCELERATION WAS ATTEMPTED THINKING THE VEHICLE HAD SHIFTED INTO DRIVE. UPON ENTERING THE ACTIVE OPPOSITE LANE OF TRAFFIC, EMERGENCY ACCIDENT AVOIDANCE WAS PROHIBITED BY THE DELAYED RESPONSE OF THE VEHICLE SHIFTING INTO 'DRIVE' IN ORDER TO MOVE THE VEHICLE FROM THE OPPOSITE LANE OF TRAFFIC. PREVIOUS TO THIS INSTANCE, THERE HAVE BEEN DELAYS IN VEHICLE SHIFTING WHICH HAVE NEARLY CAUSED AN ACCIDENT WHEN THE DRIVER ATTEMPTS TO PLACE THE VEHICLE IN 'PARK', BUT THE DELAY CAUSES THE VEHICLE TO MOVE FORWARD AS THE DRIVER REMOVES THEIR FOOT FROM THE BRAKE, AND THE CAR MOVES FORWARD TOWARD STATIONARY OBJECTS AND PEOPLE. THIS HAS BEEN REPORTED TO HYUNDAI AND THEY HAVE NOT RESPONDED YET. FURTHERMORE, OTHER OBVIOUS FIRMWARE ISSUES IN THE VEHICLE HAVE BEEN IDENTIFIED, ONE IN A DIFFERENT SAFETY SYSTEM. | Crash: No Fire: No | 18,500 |