Complaint volume
426 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Odyssey Complaints
426 consumer-submitted complaints on record for the 2020 Honda Odyssey, grouped by component category.
426 Total complaints
4 Crash reports
1 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, forward collision avoidance,lane departure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 1 fire report, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 55 complaints, with an average reported failure mileage of 26,837 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, forward collision avoidance,lane departure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Odyssey complaints?
4 Crash
1 Fire
10 Injury
0 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Honda Odyssey complaint categories?
ELECTRICAL SYSTEM 78
UNKNOWN OR OTHER 37
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 30
ENGINE 29
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 26
FORWARD COLLISION AVOIDANCE: WARNINGS 19
AIR BAGS 14
STRUCTURE 13
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 11
FUEL/PROPULSION SYSTEM 10
426 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | ELECTRICAL SYSTEM,STRUCTURE | The power tailgate system on my Honda Odyssey failed. The dashboard displays a “Power Tailgate Problem” warning message and the tailgate will not open automatically using the key fob, interior button, or rear handle. When attempting to open it electronically, the vehicle beeps but the tailgate does not move. The tailgate can only be opened manually. The vehicle and tailgate system are available for inspection upon request. The failure creates a safety risk because the tailgate cannot be opened electronically in situations where quick access to the rear cargo area may be needed. Additionally, if the power tailgate system fails unexpectedly, it could malfunction while opening or closing, potentially striking someone or failing during loading/unloading. The inability to rely on the automatic tailgate also creates hazards when carrying items or supervising children around the rear of the vehicle. The problem occurs consistently every time the power tailgate button is pressed. The system beeps but does not open. The issue has not yet been formally inspected by a dealer but can be easily reproduced. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives for this issue. A “Power Tailgate Problem” warning message appeared on the dashboard when attempting to use the power tailgate. At the same time, the vehicle emits a beep but the tailgate does not move. The issue began recently and has occurred every time the power tailgate has been used since the warning first | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | The multipurpose camera module has failed, on the vehicle resulting in the simultaneous loss of several driver-assistance and safety systems while the vehicle is in operation. These systems include cruise control, lane keep assist, lane departure warning, collision mitigation, automatic high beams, and the brake system warning. Upon inspection, there appears to be overheating within the camera module. This overheating has caused visible discoloration both inside and outside the module housing. Based on these observations, I believe the condition may present a potential fire hazard. Additionally, the plastic cover mounted to the windshield becomes extremely hot to the touch, creating a risk of skin burns if it is accidentally contacted. This malfunction poses a significant safety concern for my family. If the camera fails while driving, the vehicle’s safety systems may not function as intended, increasing the risk of an accident. All of the failures chime in one after another displaying a problem with the malfunctioning components stated earlier in the text. Furthermore, if a driver is deaf or not actively monitoring the instrument panel or speedometer, they may not hear or immediately notice the warning alerts indicating that these systems are no longer functioning. The issue has been diagnosed by my local repair shop finding error code U3000-49: Camera/Radar Internal Failure. Repair requires replacement of the multipurpose camera module, with an estimated cost exceeding $2,000 in parts and labor, which represents a significant financial burden. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE | Tailgate control module damaged by water leaking from faulty rear body seam seals on left top of vehicle Doors would lock and unlock on their own while driving and tailgate signaled it was open but never unlatched Manual tailgate opening/closing did not work at all Constantly beeped when unlocked and alarm went off randomly All electrical activity drained battery and made vehicle undriveable; tow was necessary First sign was "power tailgate problem" light on dash 5 days before vehicle battery was dead Honda charged for and replaced Tailgate control module and recommended an outside company to repair leak issues; outside company confirmed issue and noted repairs for same issue on similar models | Crash: No Fire: No | Unknown |
| Mar 2026 | AIR BAGS | The contact owns a 2020 Honda Odyssey. The contact stated while driving approximately 50 MPH, the driver’s side curtain air bag deployed without impact. No vehicle occupants were injured from the unintended deployment. The manufacturer was notified of the failure and a case was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Feb 2026 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | The front-facing camera stopped working, and all associated ADAS systems no longer functioned (Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance). Several errors needed to be cleared every time the vehicle was started. Our Honda dealership determined that it was a failed Multipurpose Camera (code U3000-49), and that the entire camera unit needed to be replaced and re-calibrated. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR | The contact owns a 2020 Honda Odyssey. The contact stated that while starting the vehicle, there were several unknown warning lights illuminated. The contact stated that several safety features were disabled during the failure. The vehicle was driven to a local dealer, where it was diagnosed, and determined that the front multi-purpose camera had experienced internal failures. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000. | Crash: No Fire: No | 6,000 |
| Feb 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | System is starting to fail by alerting me to clean windshield. Windshield and camera have been cleaned, still getting multiple warnings that system is shutting off safety features during my commutes. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | I stopped at a red light and then my car just stopped. It seemed the car wasn’t able to start up the engine from the idle mode. I had to restart the car at the intersection with a truck behind me and with 3 kids under the age of [XXX] on the car with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | After a heavy rainstorm, the power tailgate motor stopped opening or closing the tailgate. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The contact's daughter owns a 2020 Honda Odyssey. The contact stated that while his daughter was driving at an undisclosed speed, several unknown warning lights illuminated. The contact attempted to inspect the vehicle but could not determine the cause of the failure. The vehicle was taken to a dealer, where the contact was informed by the technician that the failure might be from the wiring connected to the rearview camera. The contact declined to pay for a diagnostic test. The contact attempted to repair and realign the rearview camera; however, the part needed to realign the camera could not be purchased and could only be serviced at a Honda dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000. | Crash: No Fire: No | 130,000 |
| Feb 2026 | ELECTRICAL SYSTEM | The sliding door will not open, either manually or automatically. This is a huge safety problem since my children cannot get in or out of the vehicle quickly in an emergency. What should I do if this happens on both doors, I will not be able to open either sliding door. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Receiving ACC, lane keep assist, front collision , auto high beam errors on the instrument screen. None of the safety features work. Cruise control does not work. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | the front monocular camera is defective causing the safety features (adaptive cruise control, collision warning, lane shift warning, auto brights, auto braking) to not function at all. This seems to be a known issue with many honda owners. The warnings show every time I start the van. This issue has been verified and the repair is costly. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Multiple Honda Sensing safety systems (collision mitigation, lane keeping, road departure, adaptive cruise, and auto high‑beam) disabled suddenly on 2020 Honda Odyssey EX‑L around 76,000 mi. Dealer and two independent diagnostics confirmed DTC U3000‑49, internal electronic failure of the forward recognition camera. The fault disables all automatic braking and lane‑keeping functions. Battery voltage and calibration verified OK; component failure is internal. Honda quoted ~$2,000 repair. This is a significant safety risk since all advertised crash‑avoidance functions stop working. | Crash: No Fire: No | Unknown |
| Jan 2026 | BACK OVER PREVENTION | When driving in reverse the front screen blacks out. | Crash: No Fire: No | Unknown |
| Jan 2026 | LANE DEPARTURE: WARNING | After purchasing my 2020 Honda Odyssey EX-L in July 2025 (had approximately 58,000 miles), in January 2026 (current mileage approximately 66,000 miles), it suddenly displayed multiple indicators on the dash, including 'ACC', 'LKAS', 'Brake System', 'Auto High Beam Problem', and 'Collision Mitigation'. My local mechanic indicated the cause was the collision radar system, but it needed to be calibrated at a Honda dealership. My local Honda dealership indicated the problem code as 'U3000-49 Internal Camera Malfunction', necessitating that the multi-purpose camera be replaced. The total repair cost was $2,104.99. Online research shows that this is a common issue with this model year. If the cause is due to a camera malfunction or disrepair, and it impacts the safety of myself and others in the vehicle, why is this not considered a valid reason for a recall? I shouldn't be responsible for a costly repair that didn't result from any mechanical issue or mistreatment on my part. Because of the safety implications, this should be a Honda recall, and I should be reimbursed for the repair cost. | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Went to pull into parking lot, ADAS system starting going crazy. Throws transmission malfunction error. Headlights won’t work - they turn on and off or go extremely dim. Van keeps jerking and losing power. Code reader showed U3000-49 electronic failure. Van drove normal, no issues until this code popped up. Issue started 01/08/2026. | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System". This is the second time this issue has arise. The first time was replaced by the dealer under warranty. | Crash: No Fire: No | Unknown |
| Jan 2026 | STRUCTURE,LANE DEPARTURE | All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the vehicle to shut down. My interior dash lights flickered, I'm not sure if the headlights worked. As the interior dried out, the flickering occurred less frequently. I was able to drive the vehicle to a Honda dealer for repairs. | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | I am submitting this complaint to report a serious safety defect involving my Honda Odyssey equipped with Honda Sensing technology. During normal operation and without any accident, impact, windshield damage, repair, or environmental event, all Honda Sensing safety systems suddenly and simultaneously stopped working. The disabled systems include Collision Mitigation Braking System, Adaptive Cruise Control, Lane Keeping Assist, Road Departure Mitigation, Forward Collision Warning, and related camera- and radar-based features. Multiple warning messages appeared, and the vehicle effectively lost all advanced driver-assistance and collision-avoidance capabilities at once. This occurred without warning and without any action on my part. This failure is extremely concerning because Honda Sensing features are marketed and relied upon as critical active safety systems intended to help prevent or mitigate crashes. A sudden, total loss of these systems materially reduces vehicle safety and places occupants and other road users at increased risk. A safety system that can fail entirely and unexpectedly—absent any triggering event—indicates a potential systemic defect, not routine maintenance or wear. I am concerned this issue may affect other Honda vehicles equipped with Honda Sensing and may be related to a common failure in cameras, radar units, software, or vehicle electronics. I respectfully request that NHTSA review and log this complaint, investigate this failure pattern, and determine whether a defect investigation, service bulletin, or recall is warranted in the interest of public safety. Vehicle details: Make: Honda Model: Odyssey Model Year: 2020 Mileage: 87000 VIN: [XXX] Thank you for your attention to this serious safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | LANE DEPARTURE: ASSIST | My Multi-Purpose Camera System has gone bad after only 5 years. Collision mitigation, cruise control, brake system, lane keep assist, among other safety features are failing because of this. | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. The dealer inspected the car and confirmed the issue was a bad camera. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System". | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Multiple warning lights, all for the safety system: ACC, automatic emergency braking, etc. I am told by the dealer that this is due to a faulty forward camera. Looking at the NHTSA site and other forums, this is a VERY common issue and should be addressed. | Crash: No Fire: No | Unknown |
| Jan 2026 | LANE DEPARTURE: ASSIST | Upon start up my 2020 Honda Odyssey EX-L throws a slew of pop-up’s on the dash (collision mitigation problem, auto high beam problem, adaptive cruise control problem, lane keep assist problem, road departure mitigation problem). It's been doing this for months, but when it started, I had just gotten an oil change 2 weeks prior and knew my mechanic would've caught this if it was something major. Last week I took it back in for another oil change and asked them to check these errors. They checked the battery and it’s fine (under 2 years old), but they confirmed it's the adaptive cruise control camera. They said not many places work on those cameras and I'll have to have the dealer do the repair. Well upon searching, it seems pretty consistent that this repair is costing owners $1700 because the camera has to be recalibrated with the software after it's replaced. I'm also seeing this problem appears to be widespread for Honda owners. Honda needs to do something to make this right for their customers. A $1700 repair for a camera that randomly dies by no fault of the owner is insane, and considering how many driver assistance systems to improve safety are affected, Honda should be held accountable. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | STRUCTURE | The contact owns a 2020 Honda Odyssey. The contact stated that the passenger’s and driver's side sliding doors were frequently not opening or closing as designed or intended. The contact had noticed the failure approximately 2 years prior; however, the failure was intermittent but had since gradually become more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that the pinch sensor needed to be replaced. The vehicle was not repaired. The contact was no longer using the sliding doors out of concerns that the doors would remain open. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 55,000. | Crash: No Fire: No | 55,000 |