Complaint volume
426 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Odyssey Complaints
426 consumer-submitted complaints on record for the 2020 Honda Odyssey, grouped by component category.
426 Total complaints
4 Crash reports
1 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance,lane departure, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 1 fire report, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 55 complaints, with an average reported failure mileage of 26,837 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance,lane departure, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Odyssey complaints?
4 Crash
1 Fire
10 Injury
0 Fatality
7 Towed
6 Medical attention
What are the most common 2020 Honda Odyssey complaint categories?
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 66
ELECTRICAL SYSTEM 41
UNKNOWN OR OTHER 29
FORWARD COLLISION AVOIDANCE 21
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 21
ENGINE 20
ELECTRICAL SYSTEM,ENGINE 16
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 13
STRUCTURE 13
426 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | FORWARD COLLISION AVOIDANCE | I have a 2020 Honda Odyssey and had it into the dealer for service. The battery needed to be replaced. I replaced the battery myself and had the below 5 error messages. 1-Lane departure 2-Aptive cruise control 3-Auto High beams 4-forward Collison 5-Lane keep assistant This is all failures due to the front camera monocular. This failure can cause auto accident due to it malfunctioning. This issue was discovered at a private dealer and a the car dealership. Per the dealer this is a known issue and very common issue. Honda needs to make this a warranty recall and issue | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | I was driving with cruise control on and a car pulled in front of me and hit the brakes. My car reacted by hitting the brakes hard and the engine tried to recover but hiccupped and lost power and engine light flashed at me. I pulled over and when I started the car again there was a rattle that would get faster if i pressed the throttle. I was able to get back on the road and the throttle rattle was still there and now it started saying engine oil low. I pulled over, checked dipstick and it was fine. Engine oil low light continued to flash, so I went to a oil change place to have them look and change the oil and they reported nothing wrong. I left and continued driving and the rattle noise was still there, engine oil low was still there. Then i heart a loud pop and griding noise, lost all power and had to pull over. This time the car was dead. I had it towed to a mechanic who said had to be an internal defect in the engine from the factory. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER,LANE DEPARTURE | The multifunction camera which is responsible for ADAS features suddenly failed | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | right sliding Door fails to fully open and fully close when entering or while driving , it's available for inspection, high safety concern while driving door may open 4 kids ride everyday. The problem shows everyday on the info center and BIPS showing malfunctioning , will showw 100% on the computer reading ,has not being inspected by Dealer Service Department yet, i have reported safety issue and descrived and officially reported to Honda Customer Service [XXX] case #[XXX] (Laura) on Oct-21-2024. Yes Warning lamps and messages of the problem showed few times at first and Now it shows constantly ,Sliding door can not be operated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Honda Odyssey. The contact stated while stopped at a traffic signal he was depressing the brake pedal to stop the vehicle, when the signal changed, and as he released the brake pedal, the vehicle was not turning on. The contact placed the vehicle in park (P) and restarted the engine. The contact stated that his vehicle is equipped with the Engine Off-On feature. The contact stated that the Off-On was also hesitating before he needed to place the vehicle into the park to restart. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a software update needed to be performed. The vehicle was repaired. The contact manually turned the feature off to prevent the failure from recurring. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000. | Crash: No Fire: No | 51,000 |
| Oct 2024 | ELECTRICAL SYSTEM | MY GUAGE CONTROL WENT BLACK (It's the screen behind my steering wheel that tells me how many miles the car as, the odometer and speedometer (now don't know my speed!) and has maintenance info that is missing from my view now too! This is a serious safety issue! It also activates cruise control. They want to charge me $2K to replace it. The car is a 2020 with about 32K miles on it! And charged me a $180 diagnostic fee. Incidentally, the radio screen went black a few days later, but when I pressed the brightness button, it came back on. BTW, there is a little stick in front of the screen (maybe for the clock?) and it just spins and spins. Maybe that is simply broken and the brightness is turned down all the way? Though they stated the guage control needs to be replaced entirely. There is not a safety recall on this presently for my VIN and no software updates. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | The navigation/ radio / rear view camera just resets multiple times while driving, sometimes it happens more frequently than other days. Message that comes up is: Network Communication Lost. Researched online and tried to resolve via software update but seems to made it worse. Reluctant to take to the dealer as warranty has expired and more importantly, blogs show that the issues have never been resolved even after dealer. Wiring harness replacement didn’t resolve. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | Camera sensor fails from time to time and break system light come on. This is reported to happen on most Honda from 2018 to current model. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | ACC system started giving errors, diagnostics ran at Honda pointed to multi function camera. System was quoted for replacement at 1500 this seems to be a big problem across these models. Please investigate. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION | This is the second time I’ve had to bring my car in. I have a variety of different warning signs popping up and I see that I’m not the only person that this is happened to when I look at Reddit online the malfunction is somewhere within the car system and it’s because of a windshield camera, which has nothing to do with the, warning signs that I am getting on my car. This needs to be recalled and fixed for free. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,STRUCTURE | After any kind of weather event that produces water (rain, morning dew, snow melt), the car battery is dead the next morning. It jump starts the following day and will be drive normal until it sits overnight and the dew settles back in. There has been evidence of water leakage from the rear cargo door and the power door does not function. The only way to open the door is by removing the plastic cover and utilizing the mechanical lever on the inside of the door. The problem is a daily occurrence with dew and other water events. We have not gone to any automated carwashes, strictly handwash the car. No warning lights have been produced. | Crash: No Fire: No | Unknown |
| Sep 2024 | STRUCTURE | Sliding door stopped operating as a result of "badly torn inner bushings" which required the door motor and control arm to be replaced. This occurred just from normal use of the vehicle. At certain points, the opposite door also began to exhibit the same symptoms as the other. Furthermore, this problem did not just happen overnight, these components should be made part of a normal inspection just like the cabin air filter. Why is that inspected but the bushings of a sliding door are not? Could it be so the manufacturer or service department is hoping for these components to break so that it can gain business and work? | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Shortly after purchasing my vehicle and replacing the battery, I received multiple dashboard warnings. I took it in to the dealership, and I was advised that the van's multipurpose camera located behind the rear view mirror needed to be replaced. I have researched this issue and this appears to be very common with the Honda Odysseys. The vehicle is less than 48 months old, and it's already an issue? Wondering if this can be logged so that it can be recalled. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline): however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | It seems our multi-purpose camera is malfunctioning and therefore causing all of the systems to go offline and light up on the dashboard when we turn on the car. It seems the only solution is to replace this. That seems insane that we should have to pay for this if this is a major safety feature of the car and one of the reasons we purchased the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | September 2024, i bought my car to the dealership to check multiple warning lights showed up on my dashboard. The dealer read the code and determine the multipurpose windshield camera had internal malfunction. The dealer told me that my multipurpose windshield camera need to be replace on my 60k mi 2020 Odyssey EX-L for ~$2.3k in Conshohocken PA. I had many of those sensor lights on (e. g. ACC, lane assist, collision mitigation) and saw many comments on a YouTube video (Honda Odyssey Warning Lights Bonanza Get Ready to PAY). Do my research online; seem like this happened a lot for the Honda Odyssey from year 2017 to year 2020 Hope NHTSA will investigate on this issue. It a very expensive fix for the vehicle barely break in. With all those safety feature disengage/malfunction at the same time, it is a very dangerous issue. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | WHEN I BOUGHT THE VAN USED IN 2023 AT A DEALERSHIP, THEY WERE WORKING ON THE TAILGATE OF THE VAN. THEY STATED IT WAS A FACTORY DEFAULT THAT THE MODULE HAD. THEY DID NOT GO INTO FURTHER DETAIL. I STARTED GETTING A MESSAGE ON THE DASH PANEL THAT THE POWER TAILGATE SYSTEM HAD A PROBLEM. i ALSO GOT MESSAGES STATING THE THEE REVERSE COLLISION SYSTEM STOPPED WORKING, TRANSMISSION SYSTEM HAD PROBLEMS, THE KEYLESS STARTING SYSTEM PROBLEMS. THIS WAS HAPPENING AFTER A RAIN OCCURANCE. I TOOK IT TO THE HONDA DEALER, THEY DID NOT KNOW HOW TO FIX THIS. i TOOK IT TO MY MECHANIC AND HE FOUND WATER IS GETTING THRU THE ROOF RACK RAIL GULLEY, LEAKING DOWN THE BACK DRIVERS SIDE INTERIOR PANEL ON TO THE TAILGATE CONTROL MODULE. i HAVE TO TAKE THE VAN TO A BODY SHOP, SO THEY CAN FIX THE AFFECTED AREA. i HAVE THE PART MY MECHANIC REPLACED. IT IS CLEARLY WATER DAMAGED. THE DAY HE FIXED MY VAN, IT HAD RAINED AND MALFUNCTIONED AGAIN. RIGHT NOW I HAVE THE MODULE HANGING IN THE CARGO AREA, OUTSIDE OF THE INTERIOR PANEL, SO IT DOES NOT GET WET WHEN IT RAINS. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,ENGINE | UNKNOWN. Auto engine idle stop was enabled when the vehicle was at a complete stop. Upon disengaging, the engine stalled and took a couple minutes to restart the vehicle. The vehicle was located in a highway that caused traffic delay and safety concerns. This has happened more than once. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | My 2020 Honda Odyssey is exhibiting problems with the infotainment system. The system will reboot randomly, disabling all functionality of the rear back-up camera, the audio system, the clock, and all other associated features of the "infotainment" system. The screen will display "NETWORK CONNECTION LOST" and "MOST NET OFF" prior to unprompted reboot. System will reboot continuously following failure. Issue is ongoing for the past few months. This issue is the exact issue covered by the NHTSA Campaign Number: 20V439000. Possibly covered under 20V440000. Other 2020 Honda Odyssey vehicles are covered by this recall, however my VIN was not covered. I called Honda, and was not assisted in the slightest with the issue. I am requesting my VIN be added to the recall list, and/or Honda be penalized for improperly identifying vehicles with the affected issue. As it can prevent the rearview camera image from displaying, this vehicle fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors." | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | + What component or system failed or malfunctioned, and is it available for inspection upon request? The front camera, which plays a crucial role in the functioning of the Lane Keep Assist System (LKAS), Adaptive Cruise Control (ACC), Collision Avoidance system, and Auto High Beam, malfunctioned. This camera is integral to these systems. +How was your safety or the safety of others put at risk? The malfunction of the front camera caused critical systems like LKAS, ACC, Collision Avoidance, and Auto High Beam to operate unpredictably. This compromised vehicle control, leading to unintended lane departures, unsafe following distances, and potential collision risks. The Auto High Beam system also failed to adjust correctly, creating visibility hazards for both myself and other drivers. +Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been confirmed by a dealer, front camera malfunctioned and need to be replaced for $2000. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | This model has had a recall of the wire being to short and having faulty connections. I have replaced the wires module now 5 times . The last time it got replaced after a couple of months the screen on the car has gone blank and now they tell me the whole computer needs to be replaced. No LCD and no backup screen . This is absolutely ridiculous . Anything that can be done this car seems to be a electrical disaster. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Drove to grocery store, did not have any codes, when I got back in my car and restarted I received these 5 errors: Adaptive Cruise Control Auto High Beam Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | Rear door would not open with key fob, button on the dash or the button on the rear door. Then it randomly opened one morning and would not close. Through research I found out there is a problem with water leakage, the vehicle is not properly sealed. Resulting in a damage MICU. I was able to replace the MICU and the rear door works now. I believe this is a safety concern, how can I drive with the door not latching. When I unplugged the MICU water poured out and you can see rust in the fender well where the MICU sits. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The multicamera display unit is defective. It operates several systems and cause multiple warning issues. I believe the design is flawed. In addition to the warnings, both the display for driving information ( speed, rpm, temp, etc.) go blank and the AV unit (radio, entertainment, etc) shuts off too. | Crash: No Fire: No | Unknown |