Complaint volume
79 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
79 consumer-submitted complaints on record for the 2020 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
79 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, fuel system, gasoline, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 8 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 20 complaints, with an average reported failure mileage of 38,564 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
79 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2021 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 HONDA HR-V. THE CONTACT STATED WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED TO FUNCTION. AS A RESULT, THE VEHICLE REVERSED INTO A PARKED VEHICLE THAT WAS IN THE DRIVEWAY. THE CONTACT STATED NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. | Crash: Yes Fire: No | 11,000 |
| Apr 2021 | FUEL/PROPULSION SYSTEM | BOUGHT NEW HONDA FROM DEALER, LESS THAN 4700 MILES. CAR WOULD NOT ACCELERATE AFTER PUSHING GAS PEDAL ON HIGHWAY AND LOCAL WHILE DRIVING, IT SLOWS DOWN TO A DANGEROUS SPEED. | Crash: No Fire: No | 5 |
| Nov 2020 | UNKNOWN OR OTHER | THE VIDEO SCREEN RADIO INSTALLED IN THIS VEHICLE IS SO DIFFICULT TO USE THAT IT'S MORE DANGEROUS THAN WATCHING TV AND DRIVING. IT LACKS TACTILE CONTROLS AND REQUIRES 4 TO 6 TOUCH SCREEN INPUTS TO ACCESS A SCREEN THAT REMOTELY RESEMBLES A RADIO. EVEN AS A PASSENGER I CANNOT ACCESS BASIC FUNCTIONS WITHOUT MULTIPLE TRIES. | Crash: No Fire: No | 2,500 |
| Jul 2020 | AIR BAGS | TL* THE CONTACT OWNS A 2020 HONDA HR-V. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG PROTRUDED THROUGH THE PASSENGER SIDE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BREAKAWAY HONDA LOCATED AT 330 WOODRUFF RD, GREENVILLE, SC 29607, TO BE INSPECTED. THE MECHANIC STATED THAT NO FAILURE EXISTED WITH THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,300. | Crash: No Fire: No | 1,300 |