Complaint volume
79 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda HR-V Complaints
79 consumer-submitted complaints on record for the 2020 Honda HR-V, grouped by component category.
79 Total complaints
8 Crash reports
2 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, fuel system, gasoline, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 2 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 20 complaints, with an average reported failure mileage of 38,564 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, fuel system, gasoline, fuel/propulsion system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda HR-V complaints?
8 Crash
2 Fire
1 Injury
0 Fatality
7 Towed
1 Medical attention
What are the most common 2020 Honda HR-V complaint categories?
ELECTRICAL SYSTEM 13
FUEL SYSTEM, GASOLINE 12
FUEL/PROPULSION SYSTEM 8
POWER TRAIN 8
AIR BAGS 5
UNKNOWN OR OTHER 5
ENGINE 3
ENGINE,FUEL/PROPULSION SYSTEM 2
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 2
POWER TRAIN,ENGINE 2
79 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Honda HR-V. The contact stated while driving approximately 75 MPH with the cruise control engaged, there was an abnormal grinding sound coming from the driver’s side front-end of the vehicle. The contact stated that the vehicle was shuddering and occasionally hesitating while driving. The contact stated that the noise and the shuddering were intermittent but were more frequent. There was no warning light illuminated. The contact stated that the vehicle was taken to a dealer twice to be repaired; however, the dealer was unable to duplicate the failure. The contact stated that the noise gradually became louder, with the failure occurring at various speeds. The vehicle was taken back to the dealer where it was diagnosed, and metal fragments were found in the transmission fluid. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was a Warranty Extension for similar vehicles; however, the vehicle was not covered. The failure mileage was approximately 109,000. | Crash: No Fire: No | 109,000 |
| Feb 2025 | ELECTRICAL SYSTEM | Dashboard where the fuel level is black and when it flickers on it show up as gibberish. Secondly, my infotainment system randomly has been rebooting while driving. When this happens my power steering seems to go out as well. I have others have been having the same issues. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | The odometer/trip/fuel display is dark when I start the car and then it will flicker on and off with gibberish. The dealership is charging more than $2,000 to "possible have it fixed." This issue has been ongoing for some time now, and I’ve noticed that I am not alone in experiencing it. Based on my research, it appears this problem has been present across a variety of Honda vehicle types for over 8 years. Despite this, it seems there has been no resolution provided to customers, which I find concerning. Accurate fuel readings are essential for safe vehicle operation, particularly in situations where a driver needs to monitor fuel levels and plan refueling stops. The absence of this information compromises the driver’s ability to make informed decisions, which could be a safety hazard, especially on long trips or when driving in remote areas. Given the widespread nature of this issue and its potential safety implications, I strongly believe this problem warrants a recall or at least a full-scale fix for all affected vehicles. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The contact owns a 2020 Honda HR-V. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. On one occasion while approaching a light at approximately 20 MPH, the vehicle stalled and crashed into the rear of another vehicle. The contact mentioned that the husband completed cosmetic repairs. No injuries were reported. No police report was filed. The vehicle would restart each time within 2-30 minutes. The vehicle was towed to the residence. The vehicle was taken to an independent half a dozen times and the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 45,000. | Crash: Yes Fire: No Towed | 45,000 |
| Jan 2025 | FUEL/PROPULSION SYSTEM | My car has a fuel recall and is jerkings. Today the car almost does not start. I have 1 year trying to fix this recall with different dealers but they always say that the part is over. I have only this car in my house and 3 dependents. Can somebody help me? Thank you in advance for the help! | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal fuel odor inside the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,200. Parts distribution disconnect. | Crash: No Fire: No | 45,200 |
| Dec 2024 | ELECTRICAL SYSTEM | The right screen on my dashboard does not work so I don’t know how much fuel I have or when I need to change my oil. The screen used to flicker but now it is just blank. Seems to be a reoccurring issue with this model. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | Fuel pump. Is lagging up hills sporadically. Called numerous times but started documenting on 12/20/24 12/30/24. Odaniel honda of omaha is dealer that failed to give me an appointment or a timeframe on completion or even make appointment to address this issue. Put my name on a list was all they were offering but when asked where I'm at on the list they couldn't answer that question. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | AIR BAGS | The contact owns a 2020 Honda HR-V. The contact stated that while operating the vehicle the message "Air Bag Malfunction" was displayed. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 55,000. | Crash: No Fire: No | 55,000 |
| Dec 2024 | ELECTRICAL SYSTEM | Gauge which indicates fuel and other information goes totally blank. When driving, no idea when fuel will run out. Initially, gauge would flicker, now it goes blank. Started about 2 years ago. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE,FUEL/PROPULSION SYSTEM | One of the many times my car would not start. I was trying to leave work and my Honda HR-V would not start. [XXX] at [XXX] - I got in my car to drive to work, and it gave a stuttering sound. I contacted Honda on November 18th 2024 about the recall and was told my name would be put on a list and I’d be contacted when the part became available. My mother went into the Dover, Delaware Honda location today, [XXX], to inquire about an ETA on the recalled part and she was told that the recalled part “Was not being released”. She was also told, by the Assistant Service Manager that he waited 8 months for this recalled part to be fixed on his vehicle. He could not give me an estimated time on when they’d receive the part, but my car is definitely affected by the recalled part (stalling and my car not being able to start are some of the issues affected by this faulty part) and I don’t want to risk my life in an accident, simply trying to get to work, while waiting for a part that Honda may not have available for 6-8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that after parking and turning off the vehicle, the vehicle was not able to be restarted. The contact was able to restart the vehicle after several attempts. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that parts were not yet available to repair the vehicle. The failure mileage was 25,325. Parts distribution disconnect. | Crash: No Fire: No | 25,325 |
| Nov 2024 | SEATS | Upright seat back locks have often failed to lock upon adjustment of seat back on many occasions and since the vehicle was new. Honda “repaired” the driver seat, when the car was originally purchased, however refused to fix the passenger seat back lock. Their explanation was they checked other cars and they were all like that, which means they were all defective. Now have to pay to have drivers seat repaired due to this ongoing problem. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while accelerating. The dealer was contacted. The manufacturer was made aware of the issue and informed the contact that a limited amount of parts was being delivered to each dealer. The failure mileage was 13,600. Parts distribution disconnect. | Crash: No Fire: No | 13,600 |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The transmission on my 2020 HRV Honda failed at 63,000 miles. We were at risk because we were driving on a freeway with speed limit of 70 mph and we could only go 30 mph. The problem has been identified by American Honda but they would not extend the warranty to 2020 cars. The transmission had to be replaced and the new one is working. They were no warning signs of the failure. American Honda is saying that the NHTSB is responsible for issuing all recalls. Please help. This was a huge expense that Honda knows full and well that it was a CVT failure on their HRVs. The case number with American Honda is 14909647. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | Brakes failed Yes it is available for inspection (Until Tues Nov 5th as it may be towed from body shop) Car would not stop while trying to park in a parking space and kept moving forward while having foot on break pedal. Therefore the car hit a building wall which is approx. 36ft from the raises parking space curb. The problem has not been reproduced as it was inspected by the insuranced and was considered totaled. To my knowledge the car has been only beed inspected by the insurance company, not the manfacturer. To my knowledge there were no warning lamos or meesages prior to the failure. | Crash: Yes Fire: No Towed | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | 2020 Honda HR-V Sport with digital gauge cluster failure. The LCD screen that displays the gas level, vehicle mileage, and gear the vehicle is in has gone to a blank screen. Or at times, it will display random numbers and letters that don't translate to any meaning. As others have reported, this leads to us not knowing what our fuel level is or the gear the vehicle is in. There were no warning indications before this issues started occurring. It happens in all variations of temperatures. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Honda Sensing dash warning lights come on and off during driving which can create an unsafe situation. The Honda Sensing dash warning lights were for Road Departure Mitigation System Problem, Collision Mitigation System Problem, Adaptive Cruise Control Problem, and Auto High-Beam Problem. Per Galpin Honda, the Honda Sensing camera failed and needs to be replaced. | Crash: No Fire: No | Unknown |
| Oct 2024 | EXTERIOR LIGHTING | The instrument panel suddenly went out without warning while driving for no known reason. I was unaware of my speed, gas gauge, oil level, etc. and had to return home. I took it to a mechanic who called the dealership. They said it would be $1700 just for the replacement instrument panel. A quick internet search shows that this is common among Honda HRVs and other similar models. Apparently the solder Honda uses in the factory is not holding up and causing electronic connections to fail. I should not have to pay $1700 plus labor to have a connection resoldered. If they replace it with a "new" instrument panel that will undoubtedly have the same original soldering job, it's just going to come loose again. | Crash: No Fire: No | Unknown |