Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 51
AIR BAGS 41
STEERING 26
UNKNOWN OR OTHER 24
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 17
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
POWER TRAIN 7
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2023 | FORWARD COLLISION AVOIDANCE | Several months ago, I was driving on the interstate with cruise control on. I passed a disabled vehicle parked on the shoulder of the highway. My car started to brake like crazy on its own when I passed this vehicle. Fortunately there were no other vehicles next to me or behind me or I could have had a very serious wreck. Last weekend, I was driving in town and already slowing down on my own for a vehicle in front of me. I was barely touching the brakes but the automatic braking slammed on the brakes for no apparent reason and almost caused the car behind me to rear end my vehicle. | Crash: No Fire: No | Unknown |
| Feb 2023 | ELECTRICAL SYSTEM | 1. Feb 1st. Vehicle stopped on a major highway while I was in fast lane at 70 mph. 2. I could have died. And most certainly would have caused a major accident if myself and others not been keeping proper distance. 3. No. I'm out of warranty. 4. No. 5. Most of the sensors flashed all random before vehicle stopped. I mean the warning sensors like tpms, mitigation, emergency braking system. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The check engine light on my 2020 Honda CRV illuminated on 1/24/2023 7am. The dealer inspected the vehicle on 1/26/2023 and found that a TSB 02-081 applied. The issue is that radio interference in the environment can trigger a fault in the evap syatem which then triggers the check engine light to come on. Seeing a check engine light on is scary and distracting. The owners manual states to drive the vehicle as little as possible and to have the vehicled serviced by a honda dealer ASAP. The vehicle is out of warranty and we had to pay over $330 to have the vehicle fixed. The fix entails ADDING a wiring harness. ADDING any part to remedy a problem means that the vehicle has a design defect/flaw that Honda should pay for. Not the customer. | Crash: No Fire: No | Unknown |
| Jan 2023 | ELECTRICAL SYSTEM | 1) BATTERY SYSTEM 2) IF YOU THINK BEING ABANDONED IN A DARK PARKING LOT FOR 2-3 HRS IS A SAFETY RISK - THE ANSWER IS YES! 3) NO - BUT ITS THE THIRD TIME IT HAPPENED RESULTING IN 2-3 WAITES IN PARKING LOTS AT NITE! . 4) YES. DEALERSHIP IN NAPLES, FL.. 5) NO, NO, NO. | Crash: No Fire: No | Unknown |
| Jan 2023 | STRUCTURE | Driving highway speed (65mph). Glass sunroof shattered for no reason. Nothing appears to have hit the sunroof, no debris on road and no trucks or other cars. Researching on web, it appears other people are also experiencing the same issue. | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | Driving on I-275 freeway along with my friend to Airport. Both Lane Keep Assistant and Adaptive Cruise Control were ON. I kept cruising at 65 miles/hour and drove about 7 miles with no issues. My vehicle slowed down by detecting a vehicle ahead of me driving in 55 m/h. As the next line was free, I moved to the left line and my vehicle started accelerating to 65 m/h. It had not detected a stopped vehicle ahead of me. I expected the ACC OR CMBS features to detect and slow down my car but no alert was received. Also Automatic Emergency Breaking system not slowed down or stopped my vehicle. I applied hard breaks but the vehicle hit the stopped vehicle and both airbags deployed. Lucky that we are safe and no injuries to us but car was totaled. Progressive Auto Policy: [XXX], Police Incident Number: [XXX], Ticket Number: [XXX], Honda complaint number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: Yes Fire: No Towed | Unknown |
| Jan 2023 | AIR BAGS | The "passenger airbag off" light often stays on when the car is in motion and I am sitting properly in the passenger seat with the seatbelt buckled. I have tried adjusting the seat (which often doesn't work), or the light will stay on again the next time I get in even though the seat position hasn't changed. The dealer where we bought the vehicle says "nothing can be done" by them. This has happened in two rental vehicles as well (one was a CRV). I am over 65, female and weigh 95-105 lbs. | Crash: No Fire: No | Unknown |
| Jan 2023 | EXTERIOR LIGHTING | When I first purchased the vehicle (brand new in 2020), the condensation in the tail lights occurred but the Honda dealer replaced it since it was under warranty. It’s still happening and it’s even more severe now risking the brake and turn lights burning out. The same Honda dealer now refuses to replace them despite the tail lights still being under the 3 year 36,000 mile warranty. | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | In March/April 2020 I was driving at 65 miles per hour on a rural highway. The only vehicles on the road were my car, the pickup in front of me and the pickup behind me. Since the highway was so quiet, I decided to try Adaptive Cruise Control (ACC). I set it for 65 miles per hour (the speed limit). We had been driving for about 15 minutes, each car maintaining the same speed and distance. The pickup in front of me turned on his turn signal for a right turn and entered the right turn lane. As my car approached the pickup, in the turn lane, the automatic braking system activated. I lunged forward, the seat belt activated, braking warning was displayed on screen and there was an audible alarm. I managed to take control of the vehicle and to accelerate. I was afraid the vehicle behind me would collide with me. I turned off ACC and tried to regain my composure. When the pickup moved into the right hand lane, there was nothing in front of me as far as the eye could see; just open highway. I will never use ACC again. Yesterday, December 19, I was driving on a side street. I had just exited a school zone, speed limit 15, and my speed was now approximately 22, no vehicles in front of me just some cars parked at the curb ahead to my right. There was an audible tone and the word BRAKE displayed on the screen. The brakes did not activate. | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | The auto brake feature engaged on the beltway by itself and caused the car to come to a complete stop while cars behind us were forced to swerve out of the way to avoid a serious accident. My wife is afraid to keep driving the car and we are now figuring out a way to get rid of it. Reported to local dealer but did not get any response. | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE | Phantom Braking Incident. As I was driving at approximately 35 mph, the vehicle applied brakes for no apparent reason. Luckily, the vehicle traveling behind me didn't crash into the rear of my vehicle but had this happened when traveling at higher speeds, there would have been a serious accident. This has happened numerous times since owning the vehicle, but only the 2nd time I've reported it here. | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE | When driving at high speed on the highway, I have had instances of both FCW and/or AEB activating when there was no vehicle in front of me. This tends to happen without known cause and while I take the same route every day on my commute, the issue does not always occur. When FCW initiates with a large flashing BRAKE warning on the dash and loud beeping while at highway speeds, I am startled and second guess myself that I am not seeing something I am about to impact with. This creates confusion and can lead to making a maneuver or my braking in error which can cause a crash. This issue has occured numerous times and in speaking with other owners of the same vehicle, they have witnessed the same issue. I have also had AEB initiate at least twice while at highway speeds when there was no vehicle in front of me. This is the most frightening and dangerous issue that I've experienced in any vehicle I have driven. As with the above issue with FCW, there seems to be no way to reproduce the issue and it happens at random. While at highway speeds after receiving the FCW BRAKE warning, my vehicle instantaneously began emergency braking with no vehicle in front of me. This issue is unacceptable and can cause a serious crash on the highway. I speculate that these issues both may be caused by overhead highway signs or bridges but does not seem to occur in error consistently, even when driving the same route. I worry that these issues will cause myself or my family to be seriously injured due to failing safety technology and I have considered disabling these features in my vehicle. These issues have not been inspected nor verified independently as I have felt the issue is unresolvable based on feedback I have heard. At this point I consider myself lucky for not having been in a crash due to these systems failing. | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE | I was driving and the automatic emergency breaking activated without warning. I was driving 40 miles per hour with no car near me and the car abruptly stopped without warning. This is the second time this has happened with a similar situation occurring | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE | Automatic braking system engaging when no cars or objects are present. Has happened while on highway at relatively high speeds and on regular neighborhood streets. | Crash: No Fire: No | Unknown |
| Oct 2022 | AIR BAGS | August 13, I started my car and there was a loud noise. Then a alert on my dash, that there was a problem with my air bags. I could not get appointment with the Honda dealer until August 30. They determined that parts were defective. SRS Unit and weight sensor needs to be replaced. They ordered the parts but they are not available. So I am driving my newer Honda because I have no other car but they said if there was a wreck, the air bags would not function. Real disgusting that about that time, I got an email that they were getting in 17 NEW Honda CRV. If they can produce new ones, they have the parts I need to stay safe. They need to take care of this immediately! Winter will be here soon. Chances of accidents increase. | Crash: No Fire: No | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | I have noticed multiple times that when i exit from highway it will suddenly deaccelerate. I wasn't following any cars on those days and luckily no car behind me those times. | Crash: No Fire: No | Unknown |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | too frequently the car automatically hard brakes & flashes "BRAKE" on the dash with no collision imminent but has almost caused accidents in doing so. This has happened turning slowly thru a busy intersection, driving moderate speed straight on a dappled sunlit road with no car around, driving in light traffic on a multi-lane highway at higher speeds. I have had the local Honda techs look at it last year and all they could do is ask if I want the sensitivity turned down. What good is the system if one thwarts what it is supposed to actually do?? Also there is no way to clean the front cameras which might have debris causing this. As it is happening more frequently, perhaps a debris collection is precisely the issue. Honda needs to take ownership of this faulty system & fix it! | Crash: No Fire: No | Unknown |
| Sep 2022 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated that the fuel pump would remain activated after turning the vehicle off. The contact indicated that the failure was intermittent with a humming sound coming from the vehicle during the failure. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| Sep 2022 | FORWARD COLLISION AVOIDANCE | Driving north toward Lebanon, Ohio on Route 48. One passenger and one dog in backseat. No one in front passenger seat. Car beeped and alerted to BRAKE then suddenly braked very hard with no cars around or in front. | Crash: No Fire: No | Unknown |
| Aug 2022 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | 1. The vehicle will inadvertently and without warning, apply the brakes (phantom braking). 2. The Lane keeping assist will not follow the road, especially when the road curves. The vehicle will sometimes not negotiate the required turn to stay in the lane. | Crash: No Fire: No | Unknown |
| Aug 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Honda CR-V. The contact stated while driving 20 MPH, the Collision Mitigation Braking system engaged and the vehicle stopped abruptly. There were no other vehicles or objects nearby. The contact depressed the accelerator pedal and resumed normal driving. The contact stated that the failure reoccurred on four different occasions. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000. | Crash: No Fire: No | 4,000 |
| Aug 2022 | VISIBILITY | Sunroof window spontaneously exploded while driving. I was the only vehicle on the road when the window exploded. Happened at approximately 630am. Have searched but no recalls on this issue, only a class action lawsuit. | Crash: No Fire: No | Unknown |
| Aug 2022 | EXTERIOR LIGHTING | VEHICLE HEADLIGHTS -LOW BEAM OR HIGH BEAM ARE INADIQUATE AND DANGERIOUS. AN AUTOMOTIVE TECH CONFIRMED THE OEM HEADLIGHTS FAIL SAFE DRIVING AT NIGHT EVEN ON LIGHTED CITY STREETS. THE PLASTIC HEADLIGHT ASSMS DO NOT ALLOW LIGHT TO SAFELY SHOW THRU. EVEN AFTER NEW LED BULBS INSTALLED THE ASSEMBLYS DEFUSE LIGHTING. MY WIFE AND I NO LONGER CAN SAFELY DRIVE AT NIGHT WITH THIS VEHICLE. THIS SAFETY PROBLEM HAS BEEN REPORTED TO THE SELLING DEALER, TO NO AVAIL! MY SON HAS DRIVEN THIS VEHICLE AT NIGHT - AND WAS ALSO TERRIFIED. THE TECHNICIAN WHO INSTALLED "LED HEAD LIGHT BULBS" CONFIRMED THAT OUR 2020 HONDA CRV OUTER "REFLECTOR ASSEMBLYS ARE AT FAULT ! AND THIS IS A DANGEROUS VEHICLE TO DRIVE AT NIGHT. | Crash: No Fire: No | Unknown |
| Aug 2022 | UNKNOWN OR OTHER | My moonroof glass randomly shattered while driving on the highway. There was no sign of rocks or other debris that might have been the cause. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | The contact owns a 2020 Honda CR-V. The contact stated his wife noticed an unknown warning light was illuminated on the instrument panel. The vehicle's oil was changed by a mechanic. On another occasion, the vehicle would not start. The vehicle was taken to the dealer for diagnosis and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted and they stated that they would contact him back. The failure mileage was 14,700. | Crash: No Fire: No | 14,700 |