Complaint volume
217 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda Civic Complaints
217 consumer-submitted complaints on record for the 2020 Honda Civic, grouped by component category.
217 Total complaints
15 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 49 complaints, with an average reported failure mileage of 22,617 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda Civic?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda Civic
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda Civic complaints?
15 Crash
1 Fire
9 Injury
0 Fatality
16 Towed
8 Medical attention
What are the most common 2020 Honda Civic complaint categories?
POWER TRAIN 25
AIR BAGS 23
STEERING 21
UNKNOWN OR OTHER 21
ELECTRICAL SYSTEM 17
FORWARD COLLISION AVOIDANCE 13
FUEL/PROPULSION SYSTEM 12
SERVICE BRAKES 6
FUEL SYSTEM, GASOLINE 5
ENGINE,FUEL/PROPULSION SYSTEM 4
217 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I was driving getting ready to switch lanes and all of a sudden my car made the beeping noise and slammed on the brakes on its own | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN | 2nd incident of clutch failure within a year and both almost caused a serious accident. | Crash: No Fire: No | Unknown |
| Jun 2022 | ELECTRICAL SYSTEM | The contact owns a 2020 Honda Civic. The contact stated that occasionally the windows on the vehicle independently rolled down while the vehicle was turned off. The contact also stated that while driving at various speeds, the trunk opened inadvertently without warning. The dealer had been notified twice about the failure. After the first failure, a dealer employee acknowledged the failure; however, the contact was informed that there was no remedy for the defect. After the second failure, a dealer employee informed her that they had never heard of the failure before. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving at highway speeds with adaptive cruise control, vehicle will slow down or brake without any object/vehicle ahead. This usually occurs at curves, with no vehicles in current lane. I would then need to immediately step on the acceleration in order to continue highway speeds. This may cause unnecessary stress on the vehicle due to constant issue occurrence. At times, a blinking warning message from the emergency braking system will appear on the dashboard during these conditions. This causes a safety issue because cars in the back will not expect braking/slowing down when there isn't any obstruction from all perspectives. This is dangerous on the highway due to the increased driving speeds of surrounding vehicles. I have not taken it to the dealer due to the vehicle being out of warranty, however it has always had this issue. Vehicle was bought new at dealership. | Crash: No Fire: No | Unknown |
| May 2022 | AIR BAGS | The passenger airbag deployed while I was driving at 5mph. Which no crash | Crash: No Fire: No | Unknown |
| May 2022 | AIR BAGS | i have experienced multiple issues with the sensors since I've had this vehicle in December 2020. The sensor issues have caused my vehicle to shut down and slowly stop as I was driving on the freeway. The latest incident caused my airbag to deploy without any reason while I was driving slowly in a residential parking lot. It went off in my face and I suffered from hearing problems. I am fortunate that this incident did not harm anyone as it put others at risk from the airbag unexpectedly blocking my view and distracting me from driving. Although the dealership, Tempe Honda, repaired the other sensor issues, they refuse to repair the airbag issue. They are claiming that I need to have my insurance pay for the repair. I have had two mechanics inspect the vehicle and confirm that this is a defective airbag sensor that caused the airbag to deploy. I have not driven the vehicle since this incident as it is unsafe for me to drive. The vehicle is available for inspection at any time. I have contacted Honda on multiple occasions. They have Case #12968314 is my case number and every time that I call, the representative tells me that a Case Manager will call me but I have not received any calls. I also sent an email to Honda on 02 May 2022 detailing this incident that occurred on 14 April 2022. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2022 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Took vehicle in to repair recall. Was told recall was fixed drove off engine shut off in the middle off the hwy. After several attempts to get the car restarted finally able to drive back to dealership. Was told the new o ring broke. Was told it was fix but the recall is still unresolved and still causing engine shut off issues. No prior issue other than leaving key part off uncer car after routine oil change which caused undercarriage damages. That still unresolved. uncompleted repair and recall. | Crash: No Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | Lights go off and on not sure if can drive at night. dealer said that they thought it is the control module but also stated that car could turn shut down at any unknown time. Did not offer a replacement vehicle and was told to just keep driving until part comes in. This problem has been going on sense january . was told today 04/21/2022 that it would now be june | Crash: No Fire: No | Unknown |
| Apr 2022 | SERVICE BRAKES | The automatic brake system comes on and brakes when there are no cars in front of me. Then when the automatic brakes come on, it is a delay in speeding back up. So my car has slammed on breaks, with people behind me and would not increase speed. I have almost been rear ended twice because of this feature. | Crash: No Fire: No | Unknown |
| Apr 2022 | POWER TRAIN | With my car just reached over 19k miles the clutch started slipping when driving on highway, problem continued to become more noticeable overtime. Many drivers with the same car have experienced the same issue with clutch slipping. | Crash: No Fire: No | Unknown |
| Mar 2022 | SUSPENSION | First tire rotation the inside of both front tires have been worn down. Got tires rotated and alignment done. Second tire rotation and new tires have the same inside wear on them. | Crash: No Fire: No | Unknown |
| Mar 2022 | POWER TRAIN | Clutch went out at 25k miles - never stalled this car. Have several manual transmission Hondas no problems except this one. Lost engine power and had to pull over on the highway. manufacturer error causing pre mature burnt clutch. This should not be happening. Honda will not take responsibility | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | The automated emergency braking system activated bringing me to a sudden and complete stop. I was traveling at a lower speed (<20mph) with sufficient space both in front and behind my vehicle which prevented this incident from becoming an accident. This occurred at night. The braking system automatically engaged as I was releasing my foot from the gas pedal to coast. Should this happen at higher speeds or with traffic closer behind me, an accident could have happened. The system has not been inspected as of now and has not been reproduced or occurred a second time. There have not been any warning lights, messages, or other issues with the car since I bought it brand new. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | On multiple occasions, the collision mitigation braking system has had false-positive detections. There is one section of road where this occurs extremely frequently (maybe 20% of the time I drive through). On this section of road, it will not activate the brakes, it only beeps and displays "BRAKE" on the instrument cluster, but is extremely disconcerting and distracting. On another occasion on a different road, there was clear road ahead of me when the collision mitigation braking system had a false detection, and did activate the brakes and was incredibly close to causing a collision with a car driving behind me. On this same stretch of road, Ive had this occur two other times (out of hundreds I've driven on it), but no one was behind me and would not have caused an accident. In both of these spots, the road is fairly straight and the speed limit is 40 MPH. This hasn't been inspected by a dealer. This hasn't been inspected by Honda, the police, or insurance. There were no prior warnings to this issue occurring. | Crash: No Fire: No | Unknown |
| Feb 2022 | FUEL SYSTEM, GASOLINE,POWER TRAIN | The contact owns a 2020 Honda Civic equipped with a manual transmission. The contact stated while driving 60 MPH, the vehicle started losing motive power and was also shaking. Additionally, the clutch pedal was going to the floorboard. There were no warning lights illuminated. The contact was able to pull off to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move while depressing the clutch pedal. The contact smelled a burning odor coming from the clutch. The vehicle was towed to the dealer where it was diagnosed that the manual clutch had burned out and needed to be replaced. The vehicle was taken to a second dealer - Moss Bros. Honda (27990 Eucalyptus Ave, Moreno Valley, CA 92555) where it was diagnosed that the clutch pedal needed to be replaced. The vehicle was then taken to a transmission specialist who took the transmission apart and provided the same diagnostic. The contact stated that the clutch pedal was replaced; however, the failure persisted and the transmission continuously independently jumped out of gear while driving. The vehicle was taken back to the transmission specialist where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was then taken back to the first dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the vehicle stalled while driving. The vehicle was towed to the first dealer but was not diagnosed or repaired. The contact also referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 4,950. | Crash: No Fire: No Towed | 4,950 |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | The automatic braking system for my car went off in the middle lane of a 3 lane highway. luckily there was no cars driving around me so i was not hit. It sensed something and dropped my speed from 55 to 20 in a couple seconds throwing me forward. If not for my seatbelt and my arms my face could have hit the steering wheel. This happened multiple times. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Warning light appeared on dashboard for obstructed radar sensor. Sensor was not obstructed. This was followed by additional warning lights that safety systems were malfunctioning, ACC, collision warning, automatic emergency braking systems are offline. Reported to local dealer. | Crash: No Fire: No | Unknown |
| Feb 2022 | AIR BAGS | I was driving and the passenger air exploded. | Crash: No Fire: No | Unknown |
| Feb 2022 | AIR BAGS | I hit a cow going 55mph on a state highway, and my airbags did not deploy. | Crash: Yes Fire: No | Unknown |
| Feb 2022 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I was driving down the road and all of a sudden I heard a large explosion and pulled back the moonroof visor a little and could see the glass was all spiderwebbed and closed it again, I was about 3 miles from home and had my 80+ mother in the car so I got home before looking at the damage and found a huge blow out of my Moonroof glass. Not sure if it was a stone or something that hit it or if it just blew out spontaneously, was a frightening situation. | Crash: No Fire: No | Unknown |
| Feb 2022 | STEERING | The contact owned a 2020 Honda Civic. The contact's son was driving the vehicle at 30 mph and while making a right turn, the vehicle failed to turn to cause the driver to crash into a city bus head-on. The air bags on the driver's side and the passenger side did deploy but did not fully inflate. The contact's son and passenger were not taken to the hospital or received medical treatment. The contact's son later went to seek medical attention and was found to have suffered a concussion. The passenger in the front seat hit his head on the windshield and also did seek medical attention. The police were on the scene and filed a report. The vehicle was declared a total loss by the contact's insurance company. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 10,000 |
| Jan 2022 | POWER TRAIN | The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the clutch became unresponsive which resulted in the vehicle losing motive power. The contact stated that there was no warning light illuminated. The contact pulled over and the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 16,275. | Crash: No Fire: No Towed | 16,275 |
| Jan 2022 | SUSPENSION,ELECTRICAL SYSTEM | The contact owns a 2020 Honda Civic. The contact stated the information center was slow to respond. While driving at night, the screen went into daytime usage. While utilizing the turn signal, the screen options were not available. The contact stated that the shocks and struts became inoperable. The vehicle was taken to the local dealer who diagnosed that the shocks needed to be replaced. The contact mentioned the mechanic broke the suspension while attempting to perform the repairs. The vehicle was repaired however, the contact continued to experience a failure. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 9,000. The VIN was not available. | Crash: No Fire: No | 9,000 |
| Jan 2022 | UNKNOWN OR OTHER | In early October 2021, my inforainment display screen stooped working. As a consequence, my rear view, and right side view cameras no longer show on the display screen. This has become a safety issue for me because I cannot see if other vehicles are in the right lane when I am planning to change to the right lane, or planning to make a right turn. Also, I can no longer rely on my rear view camera when I am trying to back out of a parking spot, or my driveway. I took my car back to the dealer, and they told me that this HAS NOT been reported by other 2020 Honda Civic owners. They also told me that they need to order the part to repair it, but that it will take 2-6 weeks for the part to arrive. It has now been over 12 weeks and the part has not arrived. During the past 12 weeks, there were a few times where other drivers had to blow their horns at me as I tried to pass into the right lane. I have also had a few close encounters with pedestrians while I was backing out of a parking lot in shopping centers. Have any other 2020 Honda Civic owners reported problems with their infotainment display screens not working? Thank you | Crash: No Fire: No | Unknown |
| Dec 2021 | AIR BAGS,SEATS | Stopped at a red light, I was rear ended by a car going 30-35 mph and pushed into the car in front of me. The driver seat was in a reclining position after impact, I was sitting up when hit and wound up laying almost to the back seat after impact but the airbag never deployed causing my stomach to hit the steering wheel. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |